CompuGroup Medical Reviews

Pros

The reasonable cost is the best quality of CGM DAQbilling. Its also simple to file claims and handle the scheduler. Finally, customer service is easy to contact, available, and helpful.

Cons

I wish CGM would send out more industry alerts. Theres a lot going on these days, and the more assistance we get, the more competitive we will all be.

Pros

The clear, plain, easy-on-the-eyes, and user-friendly format is what I like most about this product. The data transfer from visionary to DAQ was also a breeze. Staff from the vendor support and training departments have been nothing short of pleasant, polite, and competent.

Cons

This products lack of cross-checking of patient names and/or DOBs while establishing a new patient account is one of my biggest concerns. If this isnt achieved, accounts can and will be duplicated.

Pros

The product is simple to use and personalized. Regardless of whether I call sales or technical support, the vendor is always helpful. The technical staff is extremely competent, polite, and attentive. After the sale, the sales department will continue to take calls and assist as required! Its great to talk to people who know what theyre talking about when it comes to medical billing.

Cons

Id like to be able to contact technical help at odd hours or on weekends. It would be good to have the choice, even if I dont think Ill ever use it.

Pros

Customer service is timely, courteous, and dedicated to resolving the problem. For podiatrists, this app is a decent option. There was an issue with having those podiatry-specific statements approved when we first began using this software, but that issue has been resolved, and users can now expect a smooth transition to DAQ.

Cons

The system will occasionally move so slowly that it will need to be restarted. Any claim that is currently being worked on will be lost and will have to be started all over again.

Pros

The complete EHR and practice management solution allows us to schedule, diagnose, bill and check-out patients from within the same system.

Cons

The customer service could use more training on the technical aspects of the software.

Pros

I was using LabDAQ before I switched to DAQbilling. The fact that I can communicate between the two programs saves me a lot of time in accessing data such as demographics and insurance information etc.

Cons

When I manually feed in the dx codes, they apply themselves to each CPT that is in the order. I need to erase them, as I dont need this to happen, and this wastes a lot of time.

Pros

This software has great ease of use. It is simple to learn, and I love to use the scheduler.

Cons

I do not like how when a patient calls, there is not a single screen to look at an account.

Pros

I appreciate how easy it is to use DAQbilling, claim submission, and payment posting is very simple with this.

Cons

The training provided was not the very best, and every time we encountered a problem, we had to look it up ourselves.

Pros

It provides us with the best quality of CGM DAQbilling that is available at this price. With this, it is easy for us to submit patient claims.

Cons

I find it difficult to run reports that give the specific information which I am looking for.

Pros

I can easily manage the scheduler with this software. The customer support is very helpful, and they are also easy to reach out to.

Cons

It is difficult for us to seamlessly integrate ERA’s into practice management. Most of the time, it needs to be done manually by entering data and scanning EOBs. The practice management is not user-friendly at all.

Pros

This software has been a very helpful tool for me as an office manager. The customer support is pretty impressive. The representatives know what they are talking about and are able to resolve the issues.

Cons

This software is not available to MAC users as of now. it is a problem for us as the majority of our staff uses MAC computers.

Pros

Navigation through the different panes is very easy. DAQbilling feature has revolutionized medical billing for us.

Cons

I find it a little too expensive.

Pros

I am quite happy with this software choice. It is very efficient and has a very user-friendly interface.

Cons

After every software update, certain issues arise which require time to be resolved.

Pros

This is by far the best EMR software that I have come across to date. It is very user-friendly and is packed with amazing features like customizable templates, billing, patient portal, e-prescription, and so much more.

Cons

I have not encountered any problems with this software yet.

Pros

It is designed with care and everything is put together in a way that saves our times and helps us easily navigate through.

Cons

There is nothing specific that I disliked except for the price.

Pros

This software is easy to use and navigate through. It works efficiently and it provides medical solutions to the practitioners

Cons

No complaint as per date.

Pros

Generally, things are well put together and work helpfully together.

Cons

Nothing negative about this.

Pros

In general things are well put together and works helpfully together

Cons

Uncertain on the off chance that I can say there was anything particular that I detested

Pros

It works conveniently and all the features are arranged together in a nice way.

Cons

Couldnt find a single thing that I dont like.

Pros

It actually doesnt have a lot of good features that help me but it is affordable. Thats all I can say about this.

Cons

Poor customer support. Payment issues are there since we started using this app.