CompuGroup Medical Reviews

Pros

It is very easy to customize templates to what we want.

Cons

I dont like the form design as it is very technical for my liking.

Pros

Im impressed with its customer support, they address issues in timely manner and work with you until the issue is resolved.

Cons

At times the application is slow slow and needs a reboot. work can be lost in the process.

Pros

Billing is easy to do. Scheduler module has solid functions.

Cons

Our training didnt go as expected. Everytime we had an issue that they couldnt rectify on spot, we were assured that technical team will get back to us with a solution.

Pros

The software offers easy navigation and user friendly interface for your billing needs.

Cons

Software updates often create issues which takes some time to resolve. Expensive.

Pros

Simple to use, user-friendly and efficient.

Cons

No issue, no compliant.

Pros

I am really impressed with customer support service - they always respond in timely manner.

Cons

It cannot be run on MAC while majority of my clients use MAC computers.

Pros

The software is user-friendly allowing you to easily navigate through the interface. Ive found the customer support service to be very accomodating.

Cons

Some features are hard to use when you are new user but technical staff always helps you.

Pros

Hard to find one. It can be integrated with Labdaq.

Cons

A lot of claims never reached the insurance company and upon enquiry vendor always blamed some kind of update or features that were erroneously used by the client.

Pros

The billing side of the software works with a fair amount of steadiness making sure that cash flow is not a concern anymore.

Cons

You can save used phrases but only as non-editable blocks, which is annoying for recruiting notes.

Pros

The software as a whole is sub-par.

Cons

Apart from support issues, a lot of encounters were lost between software and clearning house.