Total 15 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

27%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
LisaR.

Medical Practice, 1-10 employees

5.0

Reviewing our new system

Pros

The software becomes more user-friendly as we gain experience. It involved a lot of setup initially.

Cons

We needed to include some elements in the documentation side, which is currently being addressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
MelissaT.

Hospital & Health Care, 1-10 employees

5.0

Great Optometry/Medical Software

Pros

Compulink is highly navigable, simplifying patient searches with tabs for various parts of the patient chart, drop-down menus, customizable tables, and scheduling features.

Cons

Some software areas aren't in use, making certain functions like price calculations and insurance billing inaccessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
AndiB.

Hospital & Health Care, 11-50 employees

5.0

Compulink is the BEST!

Pros

Compulink offers extensive customization, increases productivity, and is easy for our staff to navigate, with a majority of documentation accessible on one screen and the ability to set up Favorites for quick charting.

Cons

While update-related issues occurred in the past, it's been a while since the last problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
MeganK.

Hospital & Health Care, 1-10 employees

5.0

Optometry

Pros

Compulink has been excellent during startup, integration, and implementation. Although there have been some glitches, the support team resolves them quickly.

Cons

Minor issues include the need to click in specific areas instead of tabbing and occasional cloud timeouts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
JeffreyC.

Medical Practice, 11-50 employees

5.0

Cooper Eyecare review of compulink

Pros

Compulink streamlines patient history and demographics before exams, authorizations, equipment integration, contact lens management, and customization, making it an efficient and integrated EMR/practice management solution.

Cons

Automatic calculation of contact lenses from refraction could be improved, and importing Excel sheets would be a useful addition.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T
TracieG.

Medical Practice, 1-10 employees

5.0

Loving Compulink

Pros

Compulink's team effort in implementation and training, along with responsive support, make it an appealing choice. The ability to set up templates for faster charting is advantageous.

Cons

Minor inconveniences include clicking instead of tabbing in some tab features and occasional cloud timeouts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
GrahamS.

Hospital & Health Care, 1-10 employees

4.0

Virtually end-to-end EMR/practice management solution

Pros

Compulink incorporates almost all EMR/practice management needs in one package, making it comprehensive and efficient.

Cons

Limited customization of reports without additional paid features, no customization of exam layouts without an extra-cost version, some procedures are convoluted, minimal search/sort capabilities in lists, and a lack of efficient system table additions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
JenniferL.

Medical Practice, 51-100 employees

4.0

Compulink review

Pros

Overall, very satisfied with Compulink due to its capabilities. It could benefit from a dry eye layout for all documentation in one place.

Cons

Minor issues include difficulty in finding specific items in Compulink University and occasional problems with the medication field.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
TommyF.

Health, Wellness and Fitness, 1-10 employees

5.0

Great product

Pros

The software is highly user-friendly and highly customizable, making documentation easy. Updates were a bit troublesome when self-hosted, but migrating to Compulink Cloud in AWS resolved these issues.

Cons

Occasional update-related problems when self-hosted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
JackieI.

Medical Practice, 500+ employees

5.0

Compulink Usability

Pros

Compulink offers excellent support and ease of customization, making it versatile and user-friendly.

Cons

It could benefit from consolidating vendors for various integrations, such as web registration, appointment scheduling, and patient portal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
JustinM.

Medical Practice, 11-50 employees

5.0

Flexible, Effective EMR!

Pros

The best feature is its exceptional support across all levels of the company. The software's flexibility and customization options enhance productivity.

Cons

Earlier difficulties were experienced when hosting the Compulink server internally, but migrating to their Cloud Hosted AWS solution resolved these problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
RyanD.

Hospital & Health Care, 101-500 employees

5.0

One Of The Best For Eyecare

Pros

Compulink provides an all-encompassing solution for eyecare needs, including PM, EHR, optical, billing, and more.

Cons

Self-hosting the software initially posed some challenges with updates, but migrating to Compulink Cloud in AWS significantly improved the experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

L
LisaW.

Hospital & Health Care, 1-10 employees

4.0

Rancho Santa Fe Optometry

Pros

I am very impressedwith the comprehensive features for eyecare needs, with patient communication, portal, web registration, and EHR capabilities.

Cons

Implementation was somewhat challenging, with issues present at the initial go-live stage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
JeriS.

Medical Practice, 1-10 employees

5.0

Why I like Compulink's software

Pros

Compulink is easy to use and offers personalization options, and its support team is responsive.

Cons

No negative aspects to mention regarding this software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

H
HeidiF.

Retail, 1-10 employees

4.0

InSite Optics vs. Compulink Healthcare Solutions

Pros

Compulink Healthcare Solutions is detailed and all-encompassing for eyecare needs, offering a variety of capabilities.

Cons

It would be beneficial if Compulink could facilitate sending receipts to patients through the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10