Compulink Reviews

“One Of The Best For Eyecare”

Pros

Compulink's EHR software offers everything I need to run my practice. Whether it is for optical retail or our ASC, Compulink serves as a one stop shop.

Cons

In the start we self hosted Compulink and the updates were somewhat problematic. However, migrating to the "Compulink Cloud" on AWS two years ago was definitely one of the best decisions we have made.

“We like it!”

Pros

The AI technology by Compulink Healthcare EHR has transformed my medical practice. I love the patient engagement and customization features that have helped me save more time and resources. I am glad that I chose Compulink for my medical practice.

Cons

The customer support team is not very responsive but besides that, everything is good.

“Rancho Santa Fe Optometry”

Pros

I like all of its features, mainly the patient communication, portal, web registration and EHR.

Cons

The implementation was challenging. I felt we went live too soon and were not prepared well. A lot of the software was not working properly when we launched.

“Why I like Compulink's software”

Pros

I really like how easy it is to use and how simple it is to adjust items to personalize them.

Cons

I do not have anything negative to say about this software.

“InSite Optics vs. Compulink Healthcare Solutions”

Pros

The software is comprehensive and detailed for all eyecare needs. I have used it for many years before this business, so its very user friendly for me.

Cons

It would be amazing if you could figure out how to email or send receipts through the Compulink software to patients. As someone who is mobile, finding a reliable small printer can be quite frustrating.

“Great Software for those in the eye care industry”

Pros

What I like most about this software is its ability to accommodate several different types of users, including Aesthetics, Optical, Contacts and an Optical Lab. We were able to customize it to fit our needs, something no other software we considered could do.

Cons

The inventory portion is not necessarily hard to use but it could be made more user friendly to help save time.

“Comprehensive and advanced EHR solution”

Pros

Compulink healthcare system is the best EHR solution for my practice that I have used in my 16 years long experience in medical healthcare. The software integrates really well with third-party vendors. The platform offers a plethora of features specific to our practice needs and its amazing. There are several built-in templates enabling you to get charting and note-taking done efficiently. On top of that, there’s much scope for customization to set things to your precise requirements, without bothering with the workarounds. The support staff is top-notch. They are kind and always willing to work with you to find the best solution for your issues. And more importantly, always readily available.

Cons

There is such a thing as too much choice. The customization ability requires you to first have a good idea of what you want the outcome to be and how to get that. Otherwise, it can get very complicated, very quickly. The new updates always have some bugs and minor glitches but the company has been great at helping us get rid of them.

“The Best EHR System For Me”

Pros

This is the most versatile and comprehensive system I have used. Also it is very adaptive and intuitive and I am impressed by how affordable it is.

Cons

I have not faced any major issues with the software.

“Innovative and extremely user-friendly”

Pros

I love the functionality of Compulink. Charting and scheduling are very easy with this platform, there a number of tools to help with it. You get all the data on one window when creating a new patient file. Note taking is a breeze. The system’s quick processing allows you to see more patients in less time.

Cons

Fixing errors in the billing process can be such a hassle. I wish there was an option to fix the problem yourself in real-time with a self-help guide or something, that would have been great.

“Research all EHR options before choosing”

Pros

I really enjoy the wide range of reports I can run in Compulink like almost any data list I need. Its also a major player in the industry, so everything we needed to integrate with it (like Weave and contact lens company sales platforms) has worked seamlessly. Scanning documents is simple with the right scanner and they are easy to view and locate from the patients demographics page. Having billing handled directly through Compulink has been easy too.

Cons

There were many learning curves with this system, such as needing a specific scanner for proper integration discovering that the Intake Form was not mobile compatible, understanding how the patients ledger populates and what data transfers between exams (most items do but not things like occupation, hobbies or PCP). As doctors, we did not find the EHR/Exam forms to be as intuitive or user-friendly as we had hoped. Depending on the version you choose, the extent to which you can edit exam form templates varies.

“This is why I love Compulink!”

Pros

Compulink has wide range of catalogs for the items I use or plan to use and its on the go capabilities are amazing.

Cons

My current struggle is with checking out and posting discounts on packages.

“Best product!”

Pros

It is indeed the best software. I wish that I had implemented this software in my practice sooner. Patient documentation has become easier for me with this software. The customer support is prompt and always helps. For me, this software has been the best employee.

Cons

No cons or complaints from our end.

“All in one solution!”

Pros

There are a few glitches here and there with the software, but the customer team at Compulink is quite attentive and resolves the queries at the earliest possible time. In addition, I like the robust features that help me practice medicine like a breeze.

Cons

Setting up the Look Up Tables took me a very long time.

“On top!”

Pros

I started using Compulink last year, and I am very content with my decision. My previous software frequently crashed down, but Compulink is straightforward to navigate. I have a smooth experience with Compulink, and my staff is also satisfied. There’s nothing I don’t like.

Cons

Theres nothing I dont like about the software.

“Compulink proved to be an asset to our company!”

Pros

The appointment scheduling tool by Compulink has streamlined my patient scheduling process. In addition, I like how the software offers practice management and billing tools, all accessible from a single location. Overall, I recommend the software to everyone as it has helped me practice much more efficiently.

Cons

There is a bit of a learning curve for this software, but there would be any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

“Great for a psych practice”

Pros

Documentation is easy to follow, and you can easily add notes to the chart. The pdf reports look great, and it saves a lot of time.

Cons

It does not integrate with Quickbooks and that really hinders our productivity.

“Not bad”

Pros

It contains both EHR and practice management features. It is very convenient to have all the options in the same system. The customer service is always available.

Cons

The fax feature does not receive documents when the system is off.

“Good system.”

Pros

Compulink EHR features have handled numerous operations at my practice so I can focus on patient care. The software is user-friendly and offers features specific to various specialties, including Internal Med. In addition, it provides comprehensive tools that have helped me meet all my requirements efficiently.

Cons

Customer support is not available at times.

“The best EHR solution for us”

Pros

A detailed and comprehensive software. I am happy with their staff and they all know me by name which makes their service personalized.

Cons

A few glitches are present and updates are required.

“EHR”

Pros

Amazingly customizable and intuitive. A well-organized company with a very great staff support who are promptly accessible.

Cons

Including peripherals (ie scanner or stock filter weapon) was now and then an issue since compatibility or it wasn’t a straightforward case of plug and play.