Total 51 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

35%

3

Stars

6%

2

Stars

12%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeffrey

Hospital & Health Care, 1-10 employees

Less than a year

5.0

The Best EHR System For Me

Pros

This is the most versatile and comprehensive system I have used. Also it is very adaptive and intuitive and I am impressed by how affordable it is.

Cons

I have not faced any major issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julie

The Mackie Clinic, 11-50 employees

5.0

Innovative and extremely user-friendly

Pros

I love the functionality of Compulink. Charting and scheduling are very easy with this platform, there a number of tools to help with it. You get all the data on one window when creating a new patient file. Note taking is a breeze. The system’s quick processing allows you to see more patients in less time.

Cons

Fixing errors in the billing process can be such a hassle. I wish there was an option to fix the problem yourself in real-time with a self-help guide or something, that would have been great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

M
Meghan

Medical Practice, 1-10 employees

Less than a year

3.0

Research all EHR options before choosing

Pros

I really enjoy the wide range of reports I can run in Compulink like almost any data list I need. Its also a major player in the industry, so everything we needed to integrate with it (like Weave and contact lens company sales platforms) has worked seamlessly. Scanning documents is simple with the right scanner and they are easy to view and locate from the patients demographics page. Having billing handled directly through Compulink has been easy too.

Cons

There were many learning curves with this system, such as needing a specific scanner for proper integration discovering that the Intake Form was not mobile compatible, understanding how the patients ledger populates and what data transfers between exams (most items do but not things like occupation, hobbies or PCP). As doctors, we did not find the EHR/Exam forms to be as intuitive or user-friendly as we had hoped. Depending on the version you choose, the extent to which you can edit exam form templates varies.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

4

A
Anna

Medical Practice, 11-50 employees

Less than 6 months

4.0

This is why I love Compulink!

Pros

Compulink has wide range of catalogs for the items I use or plan to use and its on the go capabilities are amazing.

Cons

My current struggle is with checking out and posting discounts on packages.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P
Paul

Senior Sight, Inc., 1-10 employees

5.0

Best product!

Pros

It is indeed the best software. I wish that I had implemented this software in my practice sooner. Patient documentation has become easier for me with this software. The customer support is prompt and always helps. For me, this software has been the best employee.

Cons

No cons or complaints from our end.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

C
Candy

Milestones Retina Eye Care, 2-9 employees

4.0

All in one solution!

Pros

There are a few glitches here and there with the software, but the customer team at Compulink is quite attentive and resolves the queries at the earliest possible time. In addition, I like the robust features that help me practice medicine like a breeze.

Cons

Setting up the Look Up Tables took me a very long time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

R
Robert

Robert M Easton Jr OD PA, 2-9 employees

5.0

On top!

Pros

I started using Compulink last year, and I am very content with my decision. My previous software frequently crashed down, but Compulink is straightforward to navigate. I have a smooth experience with Compulink, and my staff is also satisfied. There’s nothing I don’t like.

Cons

Theres nothing I dont like about the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Carrie

Regal Oak Counseling, 2-9 employees

5.0

Compulink proved to be an asset to our company!

Pros

The appointment scheduling tool by Compulink has streamlined my patient scheduling process. In addition, I like how the software offers practice management and billing tools, all accessible from a single location. Overall, I recommend the software to everyone as it has helped me practice much more efficiently.

Cons

There is a bit of a learning curve for this software, but there would be any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Michael

Dominion Behavioral Healthcare, 10-49 employees

4.0

Great for a psych practice

Pros

Documentation is easy to follow, and you can easily add notes to the chart. The pdf reports look great, and it saves a lot of time.

Cons

It does not integrate with Quickbooks and that really hinders our productivity.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

S
Shawna

Ozark Orthopedics, 2-9 employees

4.0

Not bad

Pros

It contains both EHR and practice management features. It is very convenient to have all the options in the same system. The customer service is always available.

Cons

The fax feature does not receive documents when the system is off.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Eileen

Excellence in Eye Care, LLC, 2-9 employees

4.0

Good system.

Pros

Compulink EHR features have handled numerous operations at my practice so I can focus on patient care. The software is user-friendly and offers features specific to various specialties, including Internal Med. In addition, it provides comprehensive tools that have helped me meet all my requirements efficiently.

Cons

Customer support is not available at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Steven

Favor Foot and Ankle Podiatry, 2-9 employees

5.0

The best EHR solution for us

Pros

A detailed and comprehensive software. I am happy with their staff and they all know me by name which makes their service personalized.

Cons

A few glitches are present and updates are required.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N
Nicanor

Bainbridge Eye Care, 2-9 employees

4.0

EHR

Pros

Amazingly customizable and intuitive. A well-organized company with a very great staff support who are promptly accessible.

Cons

Including peripherals (ie scanner or stock filter weapon) was now and then an issue since compatibility or it wasn’t a straightforward case of plug and play.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S
Steven

Favor Foot and Ankle Podiatry PC, 2-9 employees

4.0

The best EHR

Pros

The program is comprehensive and detailed.

Cons

The computer program has little glitches. it too requires a part of updating.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S
Steven

Hospital and Health Care, 2-9 employees

4.0

The leading EHR

Pros

The program is comprehensive and points by point.

Cons

The program has little glitches. It too requires lots of upgrading.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S
Steven

Hospital and Health Care, 2-9 employees

4.0

An amazing software

Pros

The software is really easy to comprehend and use. I just love this software the way it is.

Cons

It just requires a lot of updating and also gets stuck sometimes.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

C
Carol

Hospital and Health Care, 500-999 employees

4.0

Very flexible to your needs.

Pros

EHR allowed us to have a customized software and our product specialist dealing with us was well informed.

Cons

Unfortunately, there is a limited amount of charts that can be opened at once. The scheduling system requires work before it meets the description seamlessly. It takes time for new users to get comfortable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

E
Elsa

Golden Optometric, 11-50 employees

4.0

It is all inclusive.

Pros

It is really great for our practice that houses several different doctors.

Cons

The glitches that appear after an update drive me up a wall.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

B
Brenda

Payson Eye Care Center, 1-10 employees

5.0

Honestly, could not love Compulink more!

Pros

We have been using Compullink for our practice since 1994! That should give you an idea of how much we love it and their customer support is unmatched!

Cons

We do not have many issues with this software!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

DM
Dr. Michael

All Island Behavioral Health, 1-10 employees

1.0

Highly disappointing

Pros

Don’t have anything good to say. there’s an issue with it every single day.

Cons

We have been using Compulink HS in a psychiatric practice in New York for years. Lately, we are trying to jump ships and find a different her system that offers better functionalities and is more specific to our specialty requirements. This software just doesnt work. It has been almost a year since CHS has been a constant pain for our office, no one can get it to work properly. I have lost count of the times weve called the customer service and submitted complaints, even sent a letter to the company owners yet no use. The providers, staff, and patients all are very frustrated with the system. What a complete waste of money!

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

2