Hospital & Health Care, 1-10 employees
Less than a year
“The Best EHR System For Me”
Pros
This is the most versatile and comprehensive system I have used. Also it is very adaptive and intuitive and I am impressed by how affordable it is.
Cons
I have not faced any major issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
The Mackie Clinic, 11-50 employees
“Innovative and extremely user-friendly”
Pros
I love the functionality of Compulink. Charting and scheduling are very easy with this platform, there a number of tools to help with it. You get all the data on one window when creating a new patient file. Note taking is a breeze. The system’s quick processing allows you to see more patients in less time.
Cons
Fixing errors in the billing process can be such a hassle. I wish there was an option to fix the problem yourself in real-time with a self-help guide or something, that would have been great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“Research all EHR options before choosing”
Pros
I really enjoy the wide range of reports I can run in Compulink like almost any data list I need. Its also a major player in the industry, so everything we needed to integrate with it (like Weave and contact lens company sales platforms) has worked seamlessly. Scanning documents is simple with the right scanner and they are easy to view and locate from the patients demographics page. Having billing handled directly through Compulink has been easy too.
Cons
There were many learning curves with this system, such as needing a specific scanner for proper integration discovering that the Intake Form was not mobile compatible, understanding how the patients ledger populates and what data transfers between exams (most items do but not things like occupation, hobbies or PCP). As doctors, we did not find the EHR/Exam forms to be as intuitive or user-friendly as we had hoped. Depending on the version you choose, the extent to which you can edit exam form templates varies.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Medical Practice, 11-50 employees
Less than 6 months
“This is why I love Compulink!”
Pros
Compulink has wide range of catalogs for the items I use or plan to use and its on the go capabilities are amazing.
Cons
My current struggle is with checking out and posting discounts on packages.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Senior Sight, Inc., 1-10 employees
“Best product!”
Pros
It is indeed the best software. I wish that I had implemented this software in my practice sooner. Patient documentation has become easier for me with this software. The customer support is prompt and always helps. For me, this software has been the best employee.
Cons
No cons or complaints from our end.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Milestones Retina Eye Care, 2-9 employees
“All in one solution!”
Pros
There are a few glitches here and there with the software, but the customer team at Compulink is quite attentive and resolves the queries at the earliest possible time. In addition, I like the robust features that help me practice medicine like a breeze.
Cons
Setting up the Look Up Tables took me a very long time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Robert M Easton Jr OD PA, 2-9 employees
“On top!”
Pros
I started using Compulink last year, and I am very content with my decision. My previous software frequently crashed down, but Compulink is straightforward to navigate. I have a smooth experience with Compulink, and my staff is also satisfied. There’s nothing I don’t like.
Cons
Theres nothing I dont like about the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Regal Oak Counseling, 2-9 employees
“Compulink proved to be an asset to our company!”
Pros
The appointment scheduling tool by Compulink has streamlined my patient scheduling process. In addition, I like how the software offers practice management and billing tools, all accessible from a single location. Overall, I recommend the software to everyone as it has helped me practice much more efficiently.
Cons
There is a bit of a learning curve for this software, but there would be any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dominion Behavioral Healthcare, 10-49 employees
“Great for a psych practice”
Pros
Documentation is easy to follow, and you can easily add notes to the chart. The pdf reports look great, and it saves a lot of time.
Cons
It does not integrate with Quickbooks and that really hinders our productivity.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Ozark Orthopedics, 2-9 employees
“Not bad”
Pros
It contains both EHR and practice management features. It is very convenient to have all the options in the same system. The customer service is always available.
Cons
The fax feature does not receive documents when the system is off.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Excellence in Eye Care, LLC, 2-9 employees
“Good system.”
Pros
Compulink EHR features have handled numerous operations at my practice so I can focus on patient care. The software is user-friendly and offers features specific to various specialties, including Internal Med. In addition, it provides comprehensive tools that have helped me meet all my requirements efficiently.
Cons
Customer support is not available at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Favor Foot and Ankle Podiatry, 2-9 employees
“The best EHR solution for us”
Pros
A detailed and comprehensive software. I am happy with their staff and they all know me by name which makes their service personalized.
Cons
A few glitches are present and updates are required.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Bainbridge Eye Care, 2-9 employees
“EHR”
Pros
Amazingly customizable and intuitive. A well-organized company with a very great staff support who are promptly accessible.
Cons
Including peripherals (ie scanner or stock filter weapon) was now and then an issue since compatibility or it wasn’t a straightforward case of plug and play.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Favor Foot and Ankle Podiatry PC, 2-9 employees
“The best EHR”
Pros
The program is comprehensive and detailed.
Cons
The computer program has little glitches. it too requires a part of updating.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Hospital and Health Care, 2-9 employees
“The leading EHR”
Pros
The program is comprehensive and points by point.
Cons
The program has little glitches. It too requires lots of upgrading.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Hospital and Health Care, 2-9 employees
“An amazing software”
Pros
The software is really easy to comprehend and use. I just love this software the way it is.
Cons
It just requires a lot of updating and also gets stuck sometimes.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Hospital and Health Care, 500-999 employees
“Very flexible to your needs. ”
Pros
EHR allowed us to have a customized software and our product specialist dealing with us was well informed.
Cons
Unfortunately, there is a limited amount of charts that can be opened at once. The scheduling system requires work before it meets the description seamlessly. It takes time for new users to get comfortable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Golden Optometric, 11-50 employees
“It is all inclusive. ”
Pros
It is really great for our practice that houses several different doctors.
Cons
The glitches that appear after an update drive me up a wall.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Payson Eye Care Center, 1-10 employees
“Honestly, could not love Compulink more!”
Pros
We have been using Compullink for our practice since 1994! That should give you an idea of how much we love it and their customer support is unmatched!
Cons
We do not have many issues with this software!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
All Island Behavioral Health, 1-10 employees
“Highly disappointing”
Pros
Don’t have anything good to say. there’s an issue with it every single day.
Cons
We have been using Compulink HS in a psychiatric practice in New York for years. Lately, we are trying to jump ships and find a different her system that offers better functionalities and is more specific to our specialty requirements. This software just doesnt work. It has been almost a year since CHS has been a constant pain for our office, no one can get it to work properly. I have lost count of the times weve called the customer service and submitted complaints, even sent a letter to the company owners yet no use. The providers, staff, and patients all are very frustrated with the system. What a complete waste of money!
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
2
