DELPHI32 Reviews

“Using Delphi

Pros

Working with the DELPHI representative is praised for being amazing, easy, and approachable.

Cons

Issues with entering EOBs and the absence of a document storage feature, desiring similarity to Simple Practice.

“Fantastic software! Tracks everything you need for your clients.

Pros

Very user-friendly, DELPHI earns praise for ease of learning and excellent support, with training videos providing a solid foundation.

Cons

Error in writing-off a balance requires deleting the transaction and starting over.

“good learning experience but happy to move on

Pros

The personalized approach to customer service and instrumental role in starting a solo practice make DELPHI a preferred choice.

Cons

Impatience and occasional rudeness of the owner-operator, particularly challenging for non-tech-savvy providers.

“Using A+Delphi in my private practice

Pros

The vendor's ease of collaboration and explanatory videos contribute to the positive experience with DELPHI.

Cons

Preference for in-person interaction over the phone and a desire for a product purchase option rather than a monthly fee.

“Amazingly simple to use and effective! Phone support is awesome!!

Pros

Phone support from DELPHI's office is considered a lifesaver, especially in the transition from manual to electronic billing.

Cons

No complaints or suggestions for improvement, meeting expectations as an owner/single clinician.

“Great product and great support

Pros

Billing becomes easy with DELPHI, even for a more creatively inclined psychotherapist.

Cons

Learning curve acknowledged but considered worthwhile in the long run.

“This program makes my life easier every day

Pros

DELPHI is appreciated for its intuitive interface, built-in support, flexibility, and error prevention features.

Cons

Initial confusion with financial history screens, eventually figured out without customer support.

“Wonderful product!

Pros

Gratitude is expressed for the helpful support and out-of-the-box thinking provided by DELPHI's owner and developer.

Cons

Some functions not intuitive for non-tech-savvy users, becoming easier with guidance and tutorials.

“We use Delphi for our scheduling and billing of Neuropsychology.

Pros

As a neuropsychologist, the user finds DELPHI easy to learn, reliable, and appreciates the owner's assistance.

Cons

Difficulty navigating "The Scheduler" screen, especially when in a hurry or dealing with patient calls.

“Great System - Best Customer Service in USA

Pros

DELPHI's ease of learning, quick support response, and regular updates contribute to a positive experience for users.

Cons

No identified weak areas, openness to feedback, and quick adoption of recommendations.

“A+ DELPHI

Pros

Extremely easy to use and learn, DELPHI provides templates for custom process notes, progress notes, and patient bills. Quick support responses and timely updates are noted.

Cons

No complaints, and the vendor welcomes recommendations for program enhancement.

“Service beyond measure

Pros

The owner of DELPHI, serving as the support contact, is praised for patience and tailored training based on the user's computer expertise.

Cons

The absence of a functionality within the software that enables the sending of appointment reminders through email is a noteworthy limitation, as it could enhance communication and engagement with clients by incorporating this convenient and widely used method of notification.

“The ease of use is a prominent feature, making it straightforward to train individuals.

Pros

A solo practitioner highlights DELPHI's affordability, ease of use, and efficiency in handling scheduling, billing, and electronic notes.

Cons

Difficulty navigating "The Scheduler" screen, particularly during urgent situations.

“Make my life easier

Pros

A private practitioner values DELPHI for its ease of learning, user-friendly billing, and reduced costs.

Cons

No identified issues or concerns.

“User friendly.

Pros

Over 20 years in solo practice, the user commends DELPHI for saving time, providing peace of mind, and being an excellent investment.

Cons

Limited offerings or plans, posing challenges for more complex billing issues requiring external tracking.

“If you are looking for software, you are crazy if you don't consider DELPHI32!

Pros

Will, the salesperson, receives praise for being helpful and patient in setting up and learning DELPHI.

Cons

Not many issues reported, some screens deemed slightly complex but manageable.

“I love this program

Pros

In use for over 20 years, DELPHI continues to provide ease of use, flexibility, and excellent support to a solo practitioner.

Cons

No downsides found in the 20 years of using this software, as per the user's experience.

“Great functionality and easy to use!

Pros

A user shares their positive experience with DELPHI, emphasizing its ease of learning, affordability, and excellent support.

Cons

Confusion in understanding how the system software flows, and the GUI is considered not as good as other billing software.

“What you see is what you get

Pros

The purchase of A+ Delphi is appreciated for its user-friendliness, adherence to insurance requirements, and accurate reports.

Cons

No identified issues, minor trouble managing downloads on one computer but no program-related problems.

“Best Psychotherapy Billing program on the market!

Pros

A solo psychotherapist finds DELPHI easy to learn, affordable, and praises the hands-on control of information it provides.

Cons

Complex and expensive subscription options found with other providers.