DELPHI32 Reviews

“What you see is what you get

Pros

Offers a cost-effective billing and scheduling program with an optional appointment reminder add-on.

Cons

Limited offerings or plans, particularly challenging for complex billing issues that require external tracking.

“robust billing software application.

Pros

Delphi software stands out for its quick learning curve, adaptability to organizational needs, robustness, and excellent technical support. The trial version facilitates easy evaluation and learning.

Cons

While not much to mention, some screens are a bit complex but manageable.

“This software is so dependable and the support is always available and helpful.

Pros

The software's setup was made easy with the assistance of helpful technical support. Regular guidance on day-to-day practices is provided, and the support team is always available for inquiries.

Cons

No downsides found in the 10 years of using this software, as per the user's experience.

“Best Psychotherapy Billing program on the market!

Pros

After exploring other programs through free trials, DELPHI emerged as the best fit due to great support, clear instructions, and informative video tutorials. The initial investment and annual renewal fee are reasonable.

Cons

Making changes to diagnoses and adding new diagnostic codes can be slightly complicated at times, but achievable.

“Delphi for Scheduling

Pros

Relatively easy to use, DELPHI allows convenient electronic claims submission and integrates both scheduling and billing functionalities.

Cons

Challenges in making adjustments in both billing and scheduling areas, especially when dealing with recurring appointments.

“What I was looking for

Pros

Excellent customer service and the consolidation of progress notes and billing in one place make documentation a quick process.

Cons

Acknowledges a learning curve, with some non-functional menu items like accounting and a time field.

“Best decision I made for my billing software

Pros

DELPHI impresses with its stability, consistent updates in response to insurance/billing changes, and seamless transitions through various Windows iterations. Users appreciate the long-term reliability and support.

Cons

Despite colleagues complaining about their software, the user confidently considers their software the best.

“Easy, efficient, and very user friendly

Pros

User-friendly navigation, a comprehensive set of features (scheduler, billing, appointment reminders), and excellent customer service make DELPHI highly recommended. The free trial ensures clarity before purchasing.

Cons

Steep learning curve, especially for providers without training in billing, accounts receivable, software technology, or electronic medical records.

“Average Billing Software

Pros

Boasting remarkable features compared to other software, DELPHI provides helpful instructional videos, making it a valuable tool.

Cons

Some confusion in understanding the system software flow, and the GUI is not as good compared to other billing software.

“A very happy user for over 20 years

Pros

DELPHI incorporates all desired features, ease of use, and exceptional telephone support, making it a vital tool for solo practitioners without support staff.

Cons

No identified issues or concerns.

“Great billing software

Pros

Loaded with features, DELPHI offers excellent customer service, and instructional videos aid users in understanding the software's capabilities.

Cons

Difficulty understanding how to do advances, possibly due to complexity or conceptual challenges.

“Great Product

Pros

Appreciated for its ease of use and an excellent client database, DELPHI stands out in terms of user-friendly functionality.

Cons

There have been no problems or concerns that have been reported or identified by the user.

“Mixed

Pros

The software's ease of setup and functionality make it simple to introduce to the team, enhancing overall usability.

Cons

Poor customer service in terms of response time and product knowledge for troubleshooting.

“Great functionality and easy to use!

Pros

Easy setup, functional features, and a user-friendly interface contribute to the positive experience with DELPHI.

Cons

Set-up problems initially, but customer service assisted in properly configuring the system.

“Everything we could ask for

Pros

User-friendly, DELPHI earns praise for its ease of use and responsive customer service.

Cons

No reported issues.

“Linda L Schnaible

Pros

A breeze to learn and encompassing essential features, DELPHI suits the needs of solo practitioners and their office staff.

Cons

No identified problems, a minor struggle with downloading on one computer but no program-related problems.

“Great overall value

Pros

Noteworthy features include the scheduler, reminders, cost-effectiveness, and reporting capabilities of DELPHI.

Cons

Tedious and occasionally inaccurate accounting features, and the clearing house is considered subpar.

“Great Product

Pros

With over 10 years of use, DELPHI's ease of use and prompt customer service make it a reliable and valuable system.

Cons

No downsides found in the 10 years of using this software, as per the user's experience.

“Reveiw

Pros

Commended for its fast startup, ease of use, cost-effectiveness, and great customer support, DELPHI proves to be a worthwhile choice.

Cons

The duration required for training is a matter of concern due to the potential impact it may have on the overall schedule and productivity of the individuals involved in the training process.

“Useful, frequently updated software with rapid assistance

Pros

Used for over 6 years, DELPHI receives positive reviews for its responsiveness to changes, cost-effectiveness, and support for multiple practitioners.

Cons

Lacks the advanced features of more expensive programs.

“Using Delphi

Pros

Working with the DELPHI representative is praised for being amazing, easy, and approachable.

Cons

Issues with entering EOBs and the absence of a document storage feature, desiring similarity to Simple Practice.

“Fantastic software! Tracks everything you need for your clients.

Pros

Very user-friendly, DELPHI earns praise for ease of learning and excellent support, with training videos providing a solid foundation.

Cons

Error in writing-off a balance requires deleting the transaction and starting over.

“good learning experience but happy to move on

Pros

The personalized approach to customer service and instrumental role in starting a solo practice make DELPHI a preferred choice.

Cons

Impatience and occasional rudeness of the owner-operator, particularly challenging for non-tech-savvy providers.

“Using A+Delphi in my private practice

Pros

The vendor's ease of collaboration and explanatory videos contribute to the positive experience with DELPHI.

Cons

Preference for in-person interaction over the phone and a desire for a product purchase option rather than a monthly fee.

“Amazingly simple to use and effective! Phone support is awesome!!

Pros

Phone support from DELPHI's office is considered a lifesaver, especially in the transition from manual to electronic billing.

Cons

No complaints or suggestions for improvement, meeting expectations as an owner/single clinician.

“Great product and great support

Pros

Billing becomes easy with DELPHI, even for a more creatively inclined psychotherapist.

Cons

Learning curve acknowledged but considered worthwhile in the long run.

“This program makes my life easier every day

Pros

DELPHI is appreciated for its intuitive interface, built-in support, flexibility, and error prevention features.

Cons

Initial confusion with financial history screens, eventually figured out without customer support.

“Wonderful product!

Pros

Gratitude is expressed for the helpful support and out-of-the-box thinking provided by DELPHI's owner and developer.

Cons

Some functions not intuitive for non-tech-savvy users, becoming easier with guidance and tutorials.

“We use Delphi for our scheduling and billing of Neuropsychology.

Pros

As a neuropsychologist, the user finds DELPHI easy to learn, reliable, and appreciates the owner's assistance.

Cons

Difficulty navigating "The Scheduler" screen, especially when in a hurry or dealing with patient calls.

“Great System - Best Customer Service in USA

Pros

DELPHI's ease of learning, quick support response, and regular updates contribute to a positive experience for users.

Cons

No identified weak areas, openness to feedback, and quick adoption of recommendations.

“A+ DELPHI

Pros

Extremely easy to use and learn, DELPHI provides templates for custom process notes, progress notes, and patient bills. Quick support responses and timely updates are noted.

Cons

No complaints, and the vendor welcomes recommendations for program enhancement.

“Service beyond measure

Pros

The owner of DELPHI, serving as the support contact, is praised for patience and tailored training based on the user's computer expertise.

Cons

The absence of a functionality within the software that enables the sending of appointment reminders through email is a noteworthy limitation, as it could enhance communication and engagement with clients by incorporating this convenient and widely used method of notification.

“The ease of use is a prominent feature, making it straightforward to train individuals.

Pros

A solo practitioner highlights DELPHI's affordability, ease of use, and efficiency in handling scheduling, billing, and electronic notes.

Cons

Difficulty navigating "The Scheduler" screen, particularly during urgent situations.

“Make my life easier

Pros

A private practitioner values DELPHI for its ease of learning, user-friendly billing, and reduced costs.

Cons

No identified issues or concerns.

“User friendly.

Pros

Over 20 years in solo practice, the user commends DELPHI for saving time, providing peace of mind, and being an excellent investment.

Cons

Limited offerings or plans, posing challenges for more complex billing issues requiring external tracking.

“If you are looking for software, you are crazy if you don't consider DELPHI32!

Pros

Will, the salesperson, receives praise for being helpful and patient in setting up and learning DELPHI.

Cons

Not many issues reported, some screens deemed slightly complex but manageable.

“I love this program

Pros

In use for over 20 years, DELPHI continues to provide ease of use, flexibility, and excellent support to a solo practitioner.

Cons

No downsides found in the 20 years of using this software, as per the user's experience.

“Great functionality and easy to use!

Pros

A user shares their positive experience with DELPHI, emphasizing its ease of learning, affordability, and excellent support.

Cons

Confusion in understanding how the system software flows, and the GUI is considered not as good as other billing software.

“What you see is what you get

Pros

The purchase of A+ Delphi is appreciated for its user-friendliness, adherence to insurance requirements, and accurate reports.

Cons

No identified issues, minor trouble managing downloads on one computer but no program-related problems.

“Best Psychotherapy Billing program on the market!

Pros

A solo psychotherapist finds DELPHI easy to learn, affordable, and praises the hands-on control of information it provides.

Cons

Complex and expensive subscription options found with other providers.

“Best decision I made for my billing software

Pros

A user, after a year of using DELPHI, praises its user-friendly nature, comprehensive features, and prompt assistance from the support team.

Cons

Ongoing discovery of features, indicating ease of jumping in with immediate functionality.