DELPHI32 Reviews

“What you see is what you get

Pros

Offers a cost-effective billing and scheduling program with an optional appointment reminder add-on.

Cons

Limited offerings or plans, particularly challenging for complex billing issues that require external tracking.

“robust billing software application.

Pros

Delphi software stands out for its quick learning curve, adaptability to organizational needs, robustness, and excellent technical support. The trial version facilitates easy evaluation and learning.

Cons

While not much to mention, some screens are a bit complex but manageable.

“This software is so dependable and the support is always available and helpful.

Pros

The software's setup was made easy with the assistance of helpful technical support. Regular guidance on day-to-day practices is provided, and the support team is always available for inquiries.

Cons

No downsides found in the 10 years of using this software, as per the user's experience.

“Best Psychotherapy Billing program on the market!

Pros

After exploring other programs through free trials, DELPHI emerged as the best fit due to great support, clear instructions, and informative video tutorials. The initial investment and annual renewal fee are reasonable.

Cons

Making changes to diagnoses and adding new diagnostic codes can be slightly complicated at times, but achievable.

“Delphi for Scheduling

Pros

Relatively easy to use, DELPHI allows convenient electronic claims submission and integrates both scheduling and billing functionalities.

Cons

Challenges in making adjustments in both billing and scheduling areas, especially when dealing with recurring appointments.

“What I was looking for

Pros

Excellent customer service and the consolidation of progress notes and billing in one place make documentation a quick process.

Cons

Acknowledges a learning curve, with some non-functional menu items like accounting and a time field.

“Best decision I made for my billing software

Pros

DELPHI impresses with its stability, consistent updates in response to insurance/billing changes, and seamless transitions through various Windows iterations. Users appreciate the long-term reliability and support.

Cons

Despite colleagues complaining about their software, the user confidently considers their software the best.

“Easy, efficient, and very user friendly

Pros

User-friendly navigation, a comprehensive set of features (scheduler, billing, appointment reminders), and excellent customer service make DELPHI highly recommended. The free trial ensures clarity before purchasing.

Cons

Steep learning curve, especially for providers without training in billing, accounts receivable, software technology, or electronic medical records.

“Average Billing Software

Pros

Boasting remarkable features compared to other software, DELPHI provides helpful instructional videos, making it a valuable tool.

Cons

Some confusion in understanding the system software flow, and the GUI is not as good compared to other billing software.

“A very happy user for over 20 years

Pros

DELPHI incorporates all desired features, ease of use, and exceptional telephone support, making it a vital tool for solo practitioners without support staff.

Cons

No identified issues or concerns.

“Great billing software

Pros

Loaded with features, DELPHI offers excellent customer service, and instructional videos aid users in understanding the software's capabilities.

Cons

Difficulty understanding how to do advances, possibly due to complexity or conceptual challenges.

“Great Product

Pros

Appreciated for its ease of use and an excellent client database, DELPHI stands out in terms of user-friendly functionality.

Cons

There have been no problems or concerns that have been reported or identified by the user.

“Mixed

Pros

The software's ease of setup and functionality make it simple to introduce to the team, enhancing overall usability.

Cons

Poor customer service in terms of response time and product knowledge for troubleshooting.

“Great functionality and easy to use!

Pros

Easy setup, functional features, and a user-friendly interface contribute to the positive experience with DELPHI.

Cons

Set-up problems initially, but customer service assisted in properly configuring the system.

“Everything we could ask for

Pros

User-friendly, DELPHI earns praise for its ease of use and responsive customer service.

Cons

No reported issues.

“Linda L Schnaible

Pros

A breeze to learn and encompassing essential features, DELPHI suits the needs of solo practitioners and their office staff.

Cons

No identified problems, a minor struggle with downloading on one computer but no program-related problems.

“Great overall value

Pros

Noteworthy features include the scheduler, reminders, cost-effectiveness, and reporting capabilities of DELPHI.

Cons

Tedious and occasionally inaccurate accounting features, and the clearing house is considered subpar.

“Great Product

Pros

With over 10 years of use, DELPHI's ease of use and prompt customer service make it a reliable and valuable system.

Cons

No downsides found in the 10 years of using this software, as per the user's experience.

“Reveiw

Pros

Commended for its fast startup, ease of use, cost-effectiveness, and great customer support, DELPHI proves to be a worthwhile choice.

Cons

The duration required for training is a matter of concern due to the potential impact it may have on the overall schedule and productivity of the individuals involved in the training process.

“Useful, frequently updated software with rapid assistance

Pros

Used for over 6 years, DELPHI receives positive reviews for its responsiveness to changes, cost-effectiveness, and support for multiple practitioners.

Cons

Lacks the advanced features of more expensive programs.