Total 26 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

31%

3

Stars

8%

2

Stars

4%

1

Stars

12%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Robert

Healthcare, 1-10 employees

More than a year

5.0
May 2020

Denticon review

Pros

I value the convenience of having the server accessible online, enabling me to log in from various locations like home or my phone, without needing to worry about backing up data as it's managed by the company.

Cons

I believe that having robust texting capabilities and efficient group communication tools for interacting with patients is absolutely essential for the smooth operation of our practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Bevin

Healthcare, 11-50 employees

More than a year

5.0
May 2020

Easy access from anywhere

Pros

Being able to access the software from any location greatly simplifies daily operations, eliminating any worries related to server reliability.

Cons

We lack e-marketing options like automated emails and texts in our area, which is a significant drawback. We've had to consider other software solutions, but managing two systems is not ideal. We'd welcome Dentigram in our area and would gladly pay for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Aly

Healthcare, 1-10 employees

More than a year

5.0
May 2020

Excellent software for what it does

Pros

This software is very user-friendly, and training can be completed in just 2-3 days.

Cons

Adding third-party vendors is difficult, and costs have risen over the years, though we're grandfathered in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tammy

Healthcare, 51-100 employees

More than a year

5.0
May 2020

Denticon user for over 10 years

Pros

The ease of use, features, and support are excellent. Their customer support is outstanding, they respond promptly, are knowledgeable, and helpful. They consistently update their software with enhanced and new features.

Cons

I'm completely satisfied, it's been a great system for 10 years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emilio

Healthcare, 11-50 employees

More than a year

4.0
May 2020

Claim review

Pros

The process of submitting, reviewing, and organizing claims proceeds seamlessly without any interruptions.

Cons

Speeding up void claims, returning overpayments, and improving the format of dental programs are crucial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Amber

Healthcare, 1-10 employees

More than a year

4.0
May 2020

Like all programs: It has it's strengths and limitations

Pros

Their customer service is top-notch, with regular updates that incorporate customer feedback.

Cons

There are several minor limitations that make this software frustrating. For instance, it prompts you twice to override a lunch hour but doesn't alert you about future double-booked appointments with the same patient and procedure.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7