DentiMax Reviews

Pros

Dentimax has everything I need: charting, accounting, convenience, and accuracy. It's easy to learn and doesn't require too much clicking back and forth.

Cons

There's nothing. I wish it were cloud-based, but otherwise, it's fantastic.

Pros

The representative did a fantastic job explaining and guiding me through Dentimax. Despite the initial overwhelm, she made everything easy to grasp. By the end of the call, I felt confident and knowledgeable, with newfound support in unexpected areas.

Cons

The system could be simpler and more user-friendly, especially for those less tech-savvy. The interface looks outdated and overly complex at first glance.

Pros

It has covered all the bases for a dental software program. Even as someone not too savvy with computers, I find the basic functions intuitive and easy to use. The support team is prompt and helpful, making problem-solving a breeze.

Cons

I've had no problems with the program. Any issues were because of my own lack of computer skills.

Pros

Dentimax provides excellent support, and the system is incredibly user-friendly.

Cons

While it offers the basics, this program is not my favorite among available options.

Pros

The software's price is somewhat acceptable. The recent chart upgrade is more adaptable, and I appreciate the templates I have created.

Cons

It's not very compatible with Dental Hygiene clinics, and tech support is subpar. Tasks often require multiple steps.

Pros

Their home page is equipped with multiple icons for easy navigation. The help icon provides instructions on tasks, which is incredibly useful. Compared to other software, the price is reasonable, though the kiosk feature didn't work as well as expected.

Cons

The software freezes often, and customer service blames it on Windows updates. The kiosk never worked, so I canceled it. Some pages have outdated terminology, and resubmitting claims requires starting from scratch. Adding patient information is not user-friendly. Customer service wait times are long, and they push for additional payments for help.

Pros

This software is tailored to dental practices, streamlining workflow efficiency. Accessing patient files is a breeze with just a click, and the line item accounting simplifies balance tracking. The clinical screen is both beautiful and user-friendly, making treatments easy to apply. Dentimax truly thought of everything with this software!

Cons

I genuinely have no complaints. Email responses are prompt, even if phone support is not available. They are patient in explaining technical matters and open to feedback.

Pros

Want something user-friendly with great technical support and reasonable prices? Dentimax ticks all those boxes. It's simple enough for novices, and charting is a breeze. I have heard glowing recommendations from long-time users, and now I'm passing that recommendation along.

Cons

I'd like to see automatic software updates. Some tech support staff can be rude, which affects user experience negatively.

Pros

Using Dentimax to access patient information was quick and easy.

Cons

It is crucial to input all information correctly; otherwise, accessing it becomes difficult.

Pros

I am grateful for Dentimax's ability to customize the software to suit our office's unique needs.

Cons

We occasionally experience syncing issues between laptops and the main computer. I hope we don't need to upgrade to a server.

Pros

Dentimax offers all the features I need from pricier systems, and it's incredibly user-friendly. Plus, there are no constant fees for upgrades and maintenance, making it great value for money. The sales and support teams have always been very supportive.

Cons

While it's not as widely known among staff compared to software like Eaglesoft or Dentrix, there is always training for new staff. However, it's easy to learn!

Pros

The platform looks appealing, and I find it easy to run reports.

Cons

I find the software a bit glitchy. There are some small improvements that could be made to help users make fewer mistakes.

Pros

This software boasts the best customer service, although phone wait times can be lengthy. However, they always respond to emails and calls promptly. Plus, the program itself is pretty user-friendly and packed with features.

Cons

It would be helpful to search for patients using their cell phone numbers, not just home phone numbers. The ledger's payment and adjustment distribution can be confusing, leading to complicated printouts for patients.

Pros

The costs are very reasonable, especially compared to larger suppliers. Whenever I encounter issues, the technical support team is quick to help.

Cons

I have noticed that sometimes opening the same patient on multiple workstations doesn't flow smoothly. It's not a major issue, but it can be a bit aggravating.

Pros

It's both easy to use and economical. The simple menu allows for rapid charting, and the support staff make appointment entry quick and hassle-free. Technical support is also very helpful.

Cons

I've found the ledger to be a little confusing, and the reports that come with the system could be better. It would be great to have graphs showing production revenue and new patient numbers.

Pros

I find it very easy to use and master. The report writing department works wonders, and the support team is equally skilled.

Cons

There are some small improvements that could be made to help users make fewer mistakes.

Pros

The customer service is unmatched. The software is incredibly user-friendly and packed with features that meet all my needs and more.

Cons

Personally, I don't have any complaints. It's been a very positive experience for me and the rest of the office.

Pros

With reports catering to 90% of our needs, it's a significant improvement over manual methods. Though we've encountered some issues, the tech department and support staff have been very helpful in resolving them.

Cons

I have encountered quite a few glitches in the program. Every day seems to bring a new problem. While the system is extensive, which is great, it can be difficult to find certain reports due to similar names. Also, there is no report option to print a full sheet of just one insurance carrier at a time, which can be frustrating.

Pros

The ease of use is fantastic. It provides everything we need to manage appointments and organize patient information, as well as generate billing statements.

Cons

I wish there were an easier way to attach x-rays from non-Dentimax software and referral letters to patient info.

Pros

Our office does not recommend this software.

Cons

Our system is constantly down, and it takes 45 minutes to an hour to get anyone on the phone for support. This often results in our patients waiting or having to reschedule.