Medical Practice, 1-10 employees
More than a year
“Dentimax Software”
Pros
This software seamlessly integrates into any dental practice, enabling efficient and professional care delivery.
Cons
Overall, there is very little to complain about regarding our software. Occasionally, our server is slow, but I'm not sure if it's due to our internet or the software itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Dentimax practice management and clinical software”
Pros
It's user-friendly, with helpful resources readily available. I particularly enjoy the YouTube videos. The clinical applications integrate smoothly with Dentimax imaging, and the practice management modules are excellent for billing and generating financial reports.
Cons
It can be a little aggravating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Dentimax for our office”
Pros
It is fairly simple to use, and the customer service reps are helpful. The auto-email feature and clear displays are bonuses, and it usually functions well.
Cons
The system can be very slow at times, and additional features require upgrades and fees. It would be nice if the template mode for making recurring appointments was easier to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Dentimax is similar to dentrix, however it is a lot more affordable with much better training and much simplier navigation.”
Pros
Having a customer support representative just a phone call away for personalized help is great. The system itself is easy to understand and use.
Cons
I think the software could look a bit nicer, although they are working on a new look, so that should improve over time. Also, it would be beneficial to link a calendar so patients could schedule themselves from our website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
Less than a year
“Best Software I've EVER Used”
Pros
It's super easy to learn and navigate, with a dentistry-focused approach evident throughout the software. The team is friendly and always willing to help.
Cons
I can't think of any cons that really stand out to me. There are plenty of customization options, so if there's something you don't like, you can likely change it to your preference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
More than a year
“Awesome”
Pros
The technical support provided by Dentimax is so good. The representative was patient and professional in helping me set up the software on my new computer.
Cons
I wish the pages would scroll smoothly up and down. Sometimes, I want to view something in the middle, so it would be easier if the scrolling function worked better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“Good software for practice managers”
Pros
The patient chart feature surpasses that of other software I have seen. The ability to customize almost everything is a huge plus, along with the option to add images and record charts.
Cons
The learning curve is a bit steep, and the software is heavy, requiring a high RAM and processor to function properly. Otherwise, it runs very slowly. Another downside I've found is the inability to save pictures and x-rays loaded in the software to an external location.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
8
Medical Practice, 1-10 employees
Less than a year
“ABSOLUTE LIFESAVER!!!”
Pros
Dentimax has been the easiest program to learn compared to others I've used. The ledger feature is especially standout, offering real accounting capabilities.
Cons
The software is quite heavy and requires a high RAM and processor to function properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“I am very satisfied with the functionality of your software.”
Pros
Their electronic billing process includes checks and balances that eliminate previous errors, making it highly reliable.
Cons
There's a learning curve with Dentimax that may take some time to fully implement electronic billing software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“Easy to USe”
Pros
The ease of implementation and integration of imaging, PM, and clinical aspects is impressive.
Cons
The software uses a non-mainstream database, and while their staff is experienced in using it, getting outside assistance can be difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Dentimax is best by far! Easy to learn and offers awsome functions.”
Pros
My office runs much smoother now with Dentimax. The design is easy to understand, and I trust it for all our important tasks. Plus, the support team is friendly and reliable.
Cons
It's hard to say what I like least. I suppose I'd like to be able to edit our reports more easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Great customer support & staisfation !”
Pros
Dentimax offers several features that make it an efficient dental practice management software. Though some features can be challenging to figure out, their customer support is efficient and effective.
Cons
Text messages to inform patients about their scheduled appointments come with an additional monthly fee.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Would use any other software!”
Pros
I love how simple and user-friendly the software is. My experience with Dentimax and their team, from sales to training, has been exceptional. It meets both our dental and medical needs perfectly.
Cons
No downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“User friendly and easy to learn”
Pros
It is easy to learn, offers flexible scheduling, and can be customized to suit our practice's needs. The reports can also be tailored to specific requirements.
Cons
Customer service wait times used to be long, but lately, there has not been much of a wait, if any at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“High flexibility with great value for money Dentimax easy to use and able to get your practice up and running in no time”
Pros
Dentimax is fast and rich in functionalities, particularly the billing which is powerful and adaptable to new challenges. The support from the Dentimax team is flawless.
Cons
There is no inventory management, the database could be improved, there's no support for multiple locations, and there's a lack of integration with medical EMR systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“dentimax has made my office very efficient”
Pros
Dentimax is incredibly easy for me to learn and use, and the support team has been so friendly and helpful. It's truly streamlined our office operations.
Cons
I really wish Dentimax had Saturday opening hours, even just for a few hours. It is hard to believe it was not available 20 years ago!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Very positive experience”
Pros
My experience with Dentimax's sales representative was wonderful. Their customer-oriented approach and prompt responses made the purchasing process smooth. I hope to have similarly positive experiences with the software in the future.
Cons
It would be great if the template mode for making recurring appointments was easier to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Worst consumer service!”
Pros
I appreciate the ability to customize notes and clinical charts, and the charting is crystal clear.
Cons
I have found the technicians to be condescending, rude, and unhelpful.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
7
Functionality
7
Medical Practice, 1-10 employees
Less than a year
“Dentimax is a must!”
Pros
I find it very user-friendly and convenient. The demos provided were extremely educational and helpful. I've also found useful videos on YouTube that answer any questions I may have about the software. Whenever I need phone support, they always get back to me the same day. Plus, the user guide they give you upon purchase is detailed and immensely helpful.
Cons
Besides some minor glitches, Dentimax has fixed everything swiftly. Honestly, we have not encountered any cons with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“DENTIMAX”
Pros
It is easy to use and reasonably priced. It provides all the necessary tools to run a dental office effectively.
Cons
I'd love for it to include an ortho or endo component, but apart from that, I have no complaints about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10