DentiMax Reviews

“Switched from Easy Dental to Dentimax

Pros

When I first used it, navigating Dentimax seemed pretty easy. Checking eligibility is quick, and setting up new patient appointments is a snap.

Cons

Inputting claim payments and creating secondary claims involves too much clicking around. I wish patient history could import from our old system.

“Best PMS with Everything You Need

Pros

I've tried out a bunch of softwares, but Dentimax has everything I need. It is easy to learn. The line item accounting keeps everything transparent, and the charting, with all notes on one screen, is super convenient. Plus, the integration with DentalXChange for claims is a game-changer, we're getting paid faster, and our claims are clean the first time!

Cons

Support from this cloud-based software is the least impressive compared to others I've used. Our conversion process was tough, follow-through was lacking and some features were not activated. While the team is great once you reach them, getting support can be impossible at times. The single support number often leads to long holds, and if you wait too long, you get disconnected.

“Unhappy with service

Pros

Using the system is generally easy, although we do encounter a few recurring issues.

Cons

I once waited on hold for over an hour, only to be told they could not help us.

“Better than Dexis.

Pros

Price, diagnostic accuracy, and durability were my top concerns.

Cons

I've been using DentiMax products for over 10 years and have not found any downsides.

“Everything you need in one software

Pros

DentiMax has thought of everything in their software. Line item accounting helps us track patient balances, and jumping to any part of a patient file is just a click away. Being able to bookmark screens for easy reference is a lifesaver. Overall, the software's navigability is key, and DentiMax nailed it.

Cons

Over my 7 years using the software, I have found each upgrade makes it more enjoyable.

“Rancho cucamonga dental office

Pros

It is easy to use, and that's all that matters.

Cons

None of the statements' figures are correct, or it prints out zero. Patient balances come out wrong, and despite numerous calls, the issue persists. Paying $199 per month feels like a waste.

“Fairly simple to use!

Pros

It has automated features like email which helps with daily workflow. It is quite simple to use with a clean dashboard. Fast customer service is a plus!

Cons

Additional features require extra purchasing.

“Absolute favorite

Pros

Ledger is my absolute favorite feature of this software. Also, Dentimax works great for accounting and tells you balance details for every patient. It also provides with a home page where you can keep all the important files within a reach of one click.

Cons

I dont think there is any con to this software.

“Adaptable to our unique requirements!

Pros

I really appreciate that this software gives full control of customization to the client which helps us with our clinical requirements. Tracking ability has enabled us to fill, open or cancel appointments within no time.

Cons

Laptop and main system sync sometimes create intermittent issues.

“Huge time saver!!! My team and I love DentiMax

Pros

Clinical notes and its appointment book are best features of Dentimax. Saves a lot of trouble for schedule production and patients cash flow. I really love how it is compatible with digital screening and produces extremely accurate x-ray images.

Cons

My experience with this software has been great. I dont think there are any functional cons. I just wish their extra help services were free.

“Thanks a million!!!

Pros

Dentimax meets all our dental office needs, especially for claims and billing.

Cons

Honestly, there is nothing major. The software meets our office needs, but I wish I had more time to explore its full potential.

“DentiMax ehr to the rescue, the best

Pros

DentiMax emr does all your tasks for you and is way more fast and accurate.

Cons

Sometimes we have an issue of syncing laptops with the main computer. No other drawbacks.

“What a wonderful experience

Pros

I am extremely happy with the software. Everything about it is so great whether it is their amazing features or the software being extremely easy to handle. Best experience so far. Love it!

Cons

To be very honest, theres not a single negative thing about this product. Love it

“DENTIMAX 2020

Pros

Everything about Dentimax is fantastic! It's one of the easiest and best programs out there. Every feature is user-friendly. I was a fan of the 2018 version, but the 2020 version blew me away. The support team is always quick to respond and incredibly helpful. I absolutely love this program!

Cons

I genuinely have no complaints. Any issues I've encountered were either resolved or considered for future upgrades.

“support

Pros

It's easy to use and does not cost much to maintain. The reports keep me informed about my practice.

Cons

While not designed for specialists, my office has adapted with minimal problems overall.

“Perfect fit for any office!

Pros

The software is highly expandable, the appointment book pro is excellent, and the support team is always reliable.

Cons

Interface updates are infrequent, but it doesn't affect functionality. I have not encountered any limitations in how the software works.

“Best software I have used.

Pros

Their customer support is phenomenal and easy to learn. Customizing it is a piece of cake.

Cons

I can't think of anything I didn't like.

“Big Mistake

Pros

I love the customizable charting and templated clinical notes.

Cons

Customer service is terrible. They change security settings without informing us, making our system vulnerable.

“I will think again

Pros

If I don't find a cheaper option, I'll stick with this one. The speedy customer service response was impressive, though.

Cons

I didn't like the price, and I wish there were coupons or better suggestions for resolving dental product needs.

“Since upgrading

Pros

The 2018 upgrade fixed several small bugs. The integration of practice finances, clinical documentation, and Dentimax imaging is all-encompassing. Plus, it offers both cloud-based and server-based options, along with text and email notifications.

Cons

There are no significant issues. Some tasks require careful execution, but they become easy with practice, like applying credit adjustments and billing secondary claims.

“A real breeze to use

Pros

Dentimax has everything I need: charting, accounting, convenience, and accuracy. It's easy to learn and doesn't require too much clicking back and forth.

Cons

There's nothing. I wish it were cloud-based, but otherwise, it's fantastic.

“Customer Support

Pros

The representative did a fantastic job explaining and guiding me through Dentimax. Despite the initial overwhelm, she made everything easy to grasp. By the end of the call, I felt confident and knowledgeable, with newfound support in unexpected areas.

Cons

The system could be simpler and more user-friendly, especially for those less tech-savvy. The interface looks outdated and overly complex at first glance.

“OUTSTANDING CUSTOMER SUPPORT^

Pros

It has covered all the bases for a dental software program. Even as someone not too savvy with computers, I find the basic functions intuitive and easy to use. The support team is prompt and helpful, making problem-solving a breeze.

Cons

I've had no problems with the program. Any issues were because of my own lack of computer skills.

“great support

Pros

Dentimax provides excellent support, and the system is incredibly user-friendly.

Cons

While it offers the basics, this program is not my favorite among available options.

“With many obstacles -Dentimax meets the needs at a below level.

Pros

The software's price is somewhat acceptable. The recent chart upgrade is more adaptable, and I appreciate the templates I have created.

Cons

It's not very compatible with Dental Hygiene clinics, and tech support is subpar. Tasks often require multiple steps.

“Dentimax is not very user friendly but if you are working on a budget it might be one to consider.

Pros

Their home page is equipped with multiple icons for easy navigation. The help icon provides instructions on tasks, which is incredibly useful. Compared to other software, the price is reasonable, though the kiosk feature didn't work as well as expected.

Cons

The software freezes often, and customer service blames it on Windows updates. The kiosk never worked, so I canceled it. Some pages have outdated terminology, and resubmitting claims requires starting from scratch. Adding patient information is not user-friendly. Customer service wait times are long, and they push for additional payments for help.

“Game changing for the Dental Industry

Pros

This software is tailored to dental practices, streamlining workflow efficiency. Accessing patient files is a breeze with just a click, and the line item accounting simplifies balance tracking. The clinical screen is both beautiful and user-friendly, making treatments easy to apply. Dentimax truly thought of everything with this software!

Cons

I genuinely have no complaints. Email responses are prompt, even if phone support is not available. They are patient in explaining technical matters and open to feedback.

“Leading Industry Standard?

Pros

Want something user-friendly with great technical support and reasonable prices? Dentimax ticks all those boxes. It's simple enough for novices, and charting is a breeze. I have heard glowing recommendations from long-time users, and now I'm passing that recommendation along.

Cons

I'd like to see automatic software updates. Some tech support staff can be rude, which affects user experience negatively.

“perfect for dental office

Pros

Using Dentimax to access patient information was quick and easy.

Cons

It is crucial to input all information correctly; otherwise, accessing it becomes difficult.

“CTG review

Pros

I am grateful for Dentimax's ability to customize the software to suit our office's unique needs.

Cons

We occasionally experience syncing issues between laptops and the main computer. I hope we don't need to upgrade to a server.

“Love my Dentimax

Pros

Dentimax offers all the features I need from pricier systems, and it's incredibly user-friendly. Plus, there are no constant fees for upgrades and maintenance, making it great value for money. The sales and support teams have always been very supportive.

Cons

While it's not as widely known among staff compared to software like Eaglesoft or Dentrix, there is always training for new staff. However, it's easy to learn!

“Dentimax review

Pros

The platform looks appealing, and I find it easy to run reports.

Cons

I find the software a bit glitchy. There are some small improvements that could be made to help users make fewer mistakes.

“DentiMax

Pros

This software boasts the best customer service, although phone wait times can be lengthy. However, they always respond to emails and calls promptly. Plus, the program itself is pretty user-friendly and packed with features.

Cons

It would be helpful to search for patients using their cell phone numbers, not just home phone numbers. The ledger's payment and adjustment distribution can be confusing, leading to complicated printouts for patients.

“Three years and DentiMax has performed well. A few minor glitches, but all workable.

Pros

The costs are very reasonable, especially compared to larger suppliers. Whenever I encounter issues, the technical support team is quick to help.

Cons

I have noticed that sometimes opening the same patient on multiple workstations doesn't flow smoothly. It's not a major issue, but it can be a bit aggravating.

“Easy company to deal with and great software

Pros

It's both easy to use and economical. The simple menu allows for rapid charting, and the support staff make appointment entry quick and hassle-free. Technical support is also very helpful.

Cons

I've found the ledger to be a little confusing, and the reports that come with the system could be better. It would be great to have graphs showing production revenue and new patient numbers.

“I love Dentimax, have been using since the early DOS program. I would not change practice software for anything.

Pros

I find it very easy to use and master. The report writing department works wonders, and the support team is equally skilled.

Cons

There are some small improvements that could be made to help users make fewer mistakes.

“Dentimax is great!

Pros

The customer service is unmatched. The software is incredibly user-friendly and packed with features that meet all my needs and more.

Cons

Personally, I don't have any complaints. It's been a very positive experience for me and the rest of the office.

“The support staff saves the day, yet again!

Pros

With reports catering to 90% of our needs, it's a significant improvement over manual methods. Though we've encountered some issues, the tech department and support staff have been very helpful in resolving them.

Cons

I have encountered quite a few glitches in the program. Every day seems to bring a new problem. While the system is extensive, which is great, it can be difficult to find certain reports due to similar names. Also, there is no report option to print a full sheet of just one insurance carrier at a time, which can be frustrating.

“Excellent customer service and support team with quality software!

Pros

The ease of use is fantastic. It provides everything we need to manage appointments and organize patient information, as well as generate billing statements.

Cons

I wish there were an easier way to attach x-rays from non-Dentimax software and referral letters to patient info.

“System ALWAYS down, Customer service/support is TERRIBLE...

Pros

Our office does not recommend this software.

Cons

Our system is constantly down, and it takes 45 minutes to an hour to get anyone on the phone for support. This often results in our patients waiting or having to reschedule.

“Dentimax Software

Pros

This software seamlessly integrates into any dental practice, enabling efficient and professional care delivery.

Cons

Overall, there is very little to complain about regarding our software. Occasionally, our server is slow, but I'm not sure if it's due to our internet or the software itself.

“Dentimax practice management and clinical software

Pros

It's user-friendly, with helpful resources readily available. I particularly enjoy the YouTube videos. The clinical applications integrate smoothly with Dentimax imaging, and the practice management modules are excellent for billing and generating financial reports.

Cons

It can be a little aggravating.

“Dentimax for our office

Pros

It is fairly simple to use, and the customer service reps are helpful. The auto-email feature and clear displays are bonuses, and it usually functions well.

Cons

The system can be very slow at times, and additional features require upgrades and fees. It would be nice if the template mode for making recurring appointments was easier to use.

“Dentimax is similar to dentrix, however it is a lot more affordable with much better training and much simplier navigation.

Pros

Having a customer support representative just a phone call away for personalized help is great. The system itself is easy to understand and use.

Cons

I think the software could look a bit nicer, although they are working on a new look, so that should improve over time. Also, it would be beneficial to link a calendar so patients could schedule themselves from our website.

“Best Software I've EVER Used

Pros

It's super easy to learn and navigate, with a dentistry-focused approach evident throughout the software. The team is friendly and always willing to help.

Cons

I can't think of any cons that really stand out to me. There are plenty of customization options, so if there's something you don't like, you can likely change it to your preference.

“Awesome

Pros

The technical support provided by Dentimax is so good. The representative was patient and professional in helping me set up the software on my new computer.

Cons

I wish the pages would scroll smoothly up and down. Sometimes, I want to view something in the middle, so it would be easier if the scrolling function worked better.

“Good software for practice managers

Pros

The patient chart feature surpasses that of other software I have seen. The ability to customize almost everything is a huge plus, along with the option to add images and record charts.

Cons

The learning curve is a bit steep, and the software is heavy, requiring a high RAM and processor to function properly. Otherwise, it runs very slowly. Another downside I've found is the inability to save pictures and x-rays loaded in the software to an external location.

“ABSOLUTE LIFESAVER!!!

Pros

Dentimax has been the easiest program to learn compared to others I've used. The ledger feature is especially standout, offering real accounting capabilities.

Cons

The software is quite heavy and requires a high RAM and processor to function properly.

“I am very satisfied with the functionality of your software.

Pros

Their electronic billing process includes checks and balances that eliminate previous errors, making it highly reliable.

Cons

There's a learning curve with Dentimax that may take some time to fully implement electronic billing software.

“Easy to USe

Pros

The ease of implementation and integration of imaging, PM, and clinical aspects is impressive.

Cons

The software uses a non-mainstream database, and while their staff is experienced in using it, getting outside assistance can be difficult.