Total 81 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

16%

3

Stars

5%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Meg

Medical Practice, 1-10 employees

More than a year

5.0

Dentimax is a true partner for our dental practice.

Pros

The system upgrade went smoothly, and the on-site training was spectacular. There are numerous features that enhance efficiency in our practice.

Cons

With constant support, there don't seem to be any negatives. Everything runs smoothly, resulting in a positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christopher

Medical Practice, 1-10 employees

More than a year

5.0

Love DentiMax

Pros

I've had a great experience with this program. There are not too many glitches, and it runs smoothly. When combined with the radiography sensors, it becomes a complete package, and the image quality is excellent.

Cons

Sometimes certain functions slow down a bit, and some patients find the sensors too thick to tolerate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ
Dr. J

Medical Practice, 1-10 employees

Less than 6 months

5.0

Switch from EZ2000

Pros

My staff and I are delighted with the software compared to EZ2000, it's like night and day.

Cons

There is a huge problem with the software, it doesn't allow you to choose prophy frequencies of 2/12 consecutive months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Medical Practice, 1-10 employees

More than a year

5.0

Customer Service

Pros

The Dentimax team is just a phone call away whenever we have questions. They are incredibly helpful and friendly, always going the extra mile to ensure our satisfaction. It's convenient that they can remotely access our computers for assistance, saving us time.

Cons

It's challenging to find anything I dislike about the software, especially since I can customize features to suit my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anita

Medical Practice, 1-10 employees

More than a year

5.0

I have used dentrix and dentimax surpasses this due to seem less integration with all imaging, ease of use and ability to incorporate custom electronic dental, medical records

Pros

I am impressed by the ability to customize the EMR and doctor preferences. With support from the Dentimax team, you can format and customize the entire platform to suit your needs.

Cons

Personally, I have not encountered any problems with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Scott

Medical Practice, 1-10 employees

More than a year

5.0

Dentimax Is the one !

Pros

Any fears I had about the user-friendliness of dental management software vanished with Dentimax. It's a fully functional system with many time-saving features, ultimately leading to higher profits for our office.

Cons

Dentimax fulfills all my needs in a dental office software. After using it for over a decade, I still haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marie

Medical Practice, 1-10 employees

More than a year

5.0

Dentimax has made my job easier

Pros

I am thoroughly enjoying everything Dentimax has to offer! Where else can you find such an amazing value with this level of customization?

Cons

I can't find a single thing to dislike about this product. Its quality and ease of use are exceptional. I used another big-name software before, but Dentimax surpassed my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Medical Practice, 1-10 employees

More than a year

5.0

Features, function and customer service are top notch!

Pros

Dentimax is feature-rich, affordable, and user-friendly. It provides a great workflow that boosts production. The Dream Sensors really set this software apart, and the customer service is top-notch.

Cons

I can't think of anything negative. Dentimax just needs more exposure on the market. It's finally an affordable choice for dental practitioners!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Eileen

Medical Practice, 1-10 employees

More than a year

4.0

Dental Software

Pros

I appreciate the integration of clinical, charting, imaging, and practice management. It's a cost-effective system for managing our practice.

Cons

While customer IT support can be slow and ineffective at times, they always make sure we're taken care of as customers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D
Darlene

Medical Practice, 1-10 employees

Less than 6 months

4.0

Dentimax

Pros

It is easy to use, affordable, and offers great customer support.

Cons

I can't add my logo to my paperwork, and it occasionally freezes, requiring me to sign in again. But I think this is a common issue with similar software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Medical Practice, 11-50 employees

More than a year

5.0

Love it!

Pros

The ease of use, comprehensive training, good technical support, and comprehensiveness make Dentimax stand out.

Cons

Updates are not automatically sent out, I have to call in for them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sarah

Medical Practice, 1-10 employees

Less than a year

4.0

Dentmax is great

Pros

It offers many functions, and their customer service is excellent.

Cons

No con from my side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
David

Not Specified, N/A employees

Free Trial

5.0

Ten years+ with Dentimax and still a happy user.

Pros

When considering this software, I suggest getting the demo disk. I did so over ten years ago, and after previewing it, I haven't looked back. The price point initially made me skeptical, but the software surpassed my expectations. Dentimax continues to improve their product and provides excellent support.

Cons

I wish Dentimax were web-based and supported Unicode characters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kimel

Not Specified, N/A employees

Free Trial

5.0

Easy to use program

Pros

We have been using Dentimax for years and recently upgraded. The in-house training provided by Alicia and Mohaganee was phenomenal. They showed us how to utilize all the features effectively, making our office operations smoother. The program is very user-friendly, and we highly recommend it.

Cons

Unfortunately, you can't export reports to Excel or other formats unless you purchase another product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
NICOLE

Medical Practice, 1-10 employees

Less than 6 months

5.0

This Software system is awesome!

Pros

Our oral surgery practice has been using Dentimax for eight years with nothing but positive experiences. From sales to tech support and training, it's been great. I highly recommend this software for any dental practice.

Cons

We have been using Dentimax for over 3 years, and so far, we have not encountered any disappointments. Everything works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Barrow

Not Specified, N/A employees

Free Trial

4.0

I love Dentimax

Pros

This software serves our practice well, allowing us to create custom reports that made our transition from paper to computer seamless. We've been using it for many years and are very satisfied.

Cons

The manual is a bit confusing, but apart from that, everything has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tejal

Medical Practice, 1-10 employees

Less than 6 months

4.0

Dentimax upgrade review

Pros

Dentimax is easy to understand.

Cons

Initially, it's a bit confusing to navigate. It takes some getting used to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Marie

Not Specified, N/A employees

Free Trial

5.0

Work is easier

Pros

I have been using Dentimax for 11 years and love it. Its ease of use and personalization make my job as an office manager much easier. I'd recommend it to everyone.

Cons

You really need more training, maybe ten times more. Our rep did a great job in the two days provided. Also, you need additional services for claims and patient texts, which I thought the software could handle on its own when I bought it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Austin

Medical Practice, 1-10 employees

Less than 6 months

5.0

Seems great

Pros

Dentimax provides detailed accounting for the front desk and simplified treatment planning for me and my assistants.

Cons

I can't provide feedback on the software since I haven't used it in my office.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

N
Nicole

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Excellent for Oral Surgery Practices

Pros

It is user-friendly, with smooth data transfer and knowledgeable training reps. Plus, it's cost-efficient and regularly updates its features.

Cons

It would be great if two years of tech support were included in the package price, although I'm not sure if that was offered. Also, my intraoral camera has never functioned correctly, but it's not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10