DuxWare Reviews

“Excellent Product

Pros

Entering charges, billing claims, and posting electronically is quick and easy for me.

Cons

I can not find any faults with Duxware.

“Duxware PM

Pros

I find it easy to learn, train new staff, and navigate through its features effortlessly.

Cons

I don't encounter many issues, except for a small inconvenience when scheduling appointments, but it's manageable.

“Exceptional customer service with a highly functional product!

Pros

Registering and scheduling a patient is a breeze for me!

Cons

I wish all insurance plans could be checked through one Clearinghouse. Having to visit external payor websites for insurance verification is inefficient.

“Great Software

Pros

Using the software is straightforward and efficient, especially when posting on the ledger.

Cons

It would be immensely helpful if Duxware included the CMS1500 form in the system. This would streamline the process of sending claims via email or fax. Currently, we have to purchase the forms separately, print them, scan them, and then send them.

“very good software

Pros

The service is excellent, and the software's features are fantastic and easy to use.

Cons

It would be nice if we were consulted about certain updates.

“great company

Pros

Learning the software was a smooth process, and Medical Practice was always available to address any questions.

Cons

I did not encounter any issues with the program.

“Great Partner for our Medical Practice

Pros

I am impressed by the scheduling functions and patient communication options, which have greatly improved efficiency. The software is easy to learn and integrates seamlessly with our EHR.

Cons

Some of the detailed reporting features can be a bit tricky to set up, but the staff is easily accessible and very helpful.

“Great Company

Pros

Whenever I need assistance, I can easily reach a friendly person on the phone who is eager to help.

Cons

I have nothing negative to say, we have only experienced great success with this company.

“Product Service

Pros

Learning Duxware has been a breeze, and the support team is incredibly helpful.

Cons

Making adjustments is not very user-friendly, often requiring contacting customer support.

“Use of software

Pros

Understanding and using the software is straightforward, and the company provides excellent support.

Cons

Changes are frequent, and the system occasionally experiences downtime.

“Exceptional software

Pros

I appreciate the ease of use and the helpfulness of the staff who are always ready to assist.

Cons

I honestly can not think of any negatives. It is an exceptional product.

“User friendly

Pros

I love how quickly I can navigate through the applications with such ease.

Cons

The reporting tool could be improved. I believe providing training would assist those who need to generate reports.

“Excellent Customer Service

Pros

The personalized customer service from DuxWare is outstanding, making me feel like part of their team. Their reporting capabilities and patient ledger are top-notch.

Cons

No software is perfect since each user has their preferences. It would be beneficial to have read-only access to the database for clients who have moved.

“Practice Management System Easy to use

Pros

I appreciate how all patient information is readily available on the first page, and navigating between pages is effortless. The support staff has been consistent and reliable since we started using the system in 2009.

Cons

Improving the accessibility of some reports would be helpful.

“Duxware

Pros

I find the product very user-friendly.

Cons

Since I am more involved in clinical work, I don't have any specific dislikes about this program.

“Health solutions with an optimal payment system

Pros

The centralized medical services and efficient billing system make medical attention flow smoothly. Duxware provides excellent cloud-based health services with high security standards.

Cons

Considering the quality of the platform, it would be advantageous to expand the service to more countries.

“Reliable billing software for small to large clincis

Pros

Transitioning to Duxware for billing streamlined our processes, and correcting patient info and claims is quick and simple.

Cons

While entering patient payments and applying them is straightforward, making changes can be time-consuming and cumbersome due to double-entry accounting.

“We easily used Duxware to bring our revenue cycle management back in house.

Pros

The software's ease of use, straightforward reports, and exceptional customer service make it a great value for its price.

Cons

The whimsical name and logo might mislead potential customers from fully exploring the serious and robust features of this outstanding product.

“Love Duxware

Pros

The customer service is excellent.

Cons

I do not have any complaints.

“Beaches Eye Center

Pros

It is very user-friendly.

Cons

I would like to be able to customize the face sheet, such as adding the PCP name and being able to include medications/allergies under "other changes".

“Office Manager

Pros

I find it extremely easy to generate reports, access patient information, and bridge between tasks.

Cons

Providing training would benefit those who need assistance with generating reports.

“Dr Craig Landwehr review

Pros

Its ease of use is a standout feature for me.

Cons

Having to visit external payor websites for insurance verification is inefficient.

“Excellent product and service

Pros

The software is very user-friendly.

Cons

The interface is not very user-friendly for novice users.

“LeBean Review

Pros

Using it is straightforward and simple.

Cons

It would be convenient to have a box for coinsurance. Also, removing the default "G" initial that prints next to the email on the face sheet would be helpful.

“duxware review

Pros

Its ease of use is impressive.

Cons

Patient statements do not offset a debit when there is a credit on another date of service.