Last Updated Oct 26, 2025

Key Takeaways

Insights from verified Software Finder Reviews from the past 8 years

DuxWare is a cloud-based EHR and practice management solution for medical practices aiming to simplify billing, scheduling, and patient communication. It’s primarily used by front-desk teams, billing staff, and clinicians across small to mid-sized practices. Users praise its ease of use and system integrations, while a few report occasional downtime.

Our Verdict

DuxWare is a reliable option for medical practices that prioritize billing accuracy and smoother front-office operations. It suits clinics managing steady patient volumes that need dependable scheduling and claims management. Pricing is generally reasonable for the range of functionalities it offers. Overall, it’s a worthwhile choice for practices seeking operational efficiency without heavy overhead.

Overall Rating

Based on 25 users reviews

4.8

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

startingPriceDollar iconstartingPriceS icon
Starting Price
Custom

DuxWare Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is DuxWare EHR?

DuxWare EHR is a cloud-based electronic health record and medical practice management software. It helps clinicians and doctors improve clinical efficiency and streamline the medical billing process. DuxWare software offers a user-friendly interface and seamlessly integrates with existing EHR/EMR systems. Key features of the software include scheduling capabilities, billing services, electronic health records, reporting and secure messaging.

What Is DuxWare EHR Best For?

One of the standout features DuxWare EMR offers is its patient scheduling and automated reminders system. The appointment scheduling module is intuitive and user-friendly, allowing healthcare providers to streamline the booking process effortlessly. It offers flexibility to accommodate various scheduling needs. Moreover, with appointment requests, patients receive timely notifications about their upcoming appointments via SMS, email, or phone, reducing no-show rates significantly.

DuxWare EHR Pricing

DuxWare EHR price is customizable. It starts at $150/month and is designed to meet individual needs of an organization. For more information and/or a personalized quote, click Get Pricing.

Disclaimer: The pricing has been sourced from third-party and is subject to change.

DuxWare EHR Integrations

DuxWare software integrates with a number of third-party apps. Some integration partners include:

  • Pulse
  • Sevocity EHR
  • OptimisPT
  • ElevateHT
  • iMedEMR
  • Service Center

How Does DuxWare EHR Work?

Here's how to make use of the software's features after successful installation:

  • Log in using your credentials
  • Create a new file and enter patient data, such as demographics, medical history, and insurance details
  • Manage appointments using the integrated scheduling tool and calendar
  • During the patient's visit, access their file to input real-time data, including diagnoses, treatment plans, and medication
  • Capture patient payments accurately and optimize claims processing with the billing module
  • Generate reports and track patient outcomes, practice performance, and financial data
  • Reduce no-show rates and missed appointments with automated appointment reminders
For an in-depth look at how the software works, schedule a free DuxWare EHR demo.

Who Is DuxWare EHR For?

DuxWare practice management solution is suitable for medical practices of all sizes. It caters to independent medical practices, billers, payers, and multi-provider clinics.

DuxWare EHR Use Cases 

Based on our analysis of user feedback and DuxWare’s current capabilities, we have identified several scenarios where this software is a strong fit for healthcare practices: 

1. Independent Practices Managing End-To-End Operations 

DuxWare is well-suited for solo and small group practices that need a single system to handle scheduling, billing, patient records, and claims management. Its streamlined workflow minimizes administrative overhead, allowing practitioners to focus more on patient care while maintaining financial control. 

2. Clinics Focused On Revenue Recovery And Billing Accuracy 

With built-in dunning management (automated pay recovery mechanism) and automated follow-up workflows, DuxWare supports practices struggling with overdue balances or inconsistent billing. It helps staff recover missed revenue, reduce manual follow-ups, and maintain timely payment cycles across patient accounts. 

3. Practices Transitioning From Paper To Digital Prescriptions 

For clinics adopting digital systems, DuxWare’s e-prescribing capabilities simplify the transition. Providers can electronically send prescriptions to pharmacies, reducing medication errors and enhancing patient convenience — especially valuable in environments managing a high prescription volume. 

4. Multi-Specialty Clinics Requiring Streamlined Communication 

DuxWare’s integrated platform benefits practices with multiple providers or departments that require centralized access to patient data and billing information. Its unified approach helps maintain coordination across specialties while ensuring smooth scheduling and reporting. 

5. Growing Practices Needing Scalable Administration Tools 

As practices expand, DuxWare’s adaptable design allows them to scale without switching platforms. Whether adding new providers, handling higher patient inflows, or managing more complex billing, the system’s flexibility supports growth without disrupting daily operations. 

DuxWare EHR User Sentiments 

Most Positive Sentiments

Least Positive Sentiments

Ease of Use & Scheduling Efficiency

40% were Positive
5% were Negative
55% were Neutral/Mixed

Users consistently praise DuxWare’s intuitive layout and efficient scheduling tools that simplify day-to-day administrative tasks. The learning curve is short, making it practical for new and experienced staff alike.

System Downtime/Interruptions  

5% were Positive 
10% were Negative 
85% were Neutral/Mixed 

A few users reported system downtime that occasionally affects productivity, though these incidents are generally infrequent.

Integrations & System Compatibility 

25% were Positive
10% were Negative
65% were Neutral/Mixed 

DuxWare integrates seamlessly with existing EHR systems, minimizing workflow disruptions. Practices benefit from smooth data flow and technical adjustments when issues arise.

Complex Setup & Reporting Challenges 

 5% were Positive
10% were Negative
85% were Neutral/Mixed

Some users find it difficult to configure advanced reporting or customize analytics. The initial setup phase may require additional guidance or technical support.

Cloud Access & Remote Functionality

20% were Positive
10% were Negative
70% were Neutral/Mixed

Medical professionals value DuxWare’s cloud-based design, enabling secure access from multiple devices and remote locations. The system helps teams stay connected and organized, especially across distributed practices.

Limited Built-in Templates 
5% were Positive
5% were Negative
90% were Neutral/Mixed 

Users have pointed out that DuxWare lacks certain ready-to-use templates, like the CMS1500 claim form, requiring manual workarounds in some cases. 

 

Is DuxWare EHR Right For You?

Are you searching for medical practice software that streamlines everyday tasks, improves patient engagement, and promotes value-based care? Stop searching here, as DuxWare could be an ideal fit for your practice. The software offers electronic medical records, medical billing, automated reminders, scheduling, real-time claims scrubbing and more.

The software is HIPAA-compliant and ensures patient data safety and privacy. Moreover, it is highly scalable and grows with an organization's evolving needs. DuxWare is compatible with macOS, Windows, and mobile devices, offering versatility in its usability.

Still questioning whether DuxWare EHR is the suitable choice for your practice? Contact us at (661) 384-7070, and our team will gladly help you make an informed decision.

DuxWare EHR Pricing Plans

Pricing varies depending on the size and needs of an organization.

DuxWare Features

The portal facilitates online appointment scheduling, reducing the workload on staff and improving the efficiency of scheduling processes. Patients gain secure access to their medical records, including lab results, treatment plans, and visit summaries. This transparency fosters trust and helps patients stay informed about their health.

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Real-time insurance eligibility checks allow practices to verify patients' coverage instantly, reducing denials due to coverage issues and ensuring accurate billing. The system provides detailed information on copayments, deductibles, and coverage limits, enabling practices to inform patients about their financial responsibilities upfront.

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The medical billing platform automates the revenue cycle management for medical professionals. It automates the charge capture process during patient encounters, reducing errors and missed charges. Filing claims electronically enhances the submission process while reducing paperwork and administrative overhead. Practice administrators can check claims for errors before submission, minimizing denials and resubmissions.

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DuxWare’s e-prescribing module enables clinicians to send prescriptions electronically to pharmacies. This helps reduce errors and improve efficiency. Through integrated medication lookup, formulary checks, and refill management, it streamlines therapeutic workflows while providing audit trails and ensuring regulatory compliance across controlled and non-controlled substances.

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This feature automates follow-up for overdue patient balances by generating reminder cycles and escalation workflows. Clinics can schedule notices, suspend billing privileges, or route accounts to collections in stages. Furthermore, it helps recover revenue while maintaining consistent, compliant communication with patients.

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Pros And Cons of DuxWare

Pros

  • Helps file claims electronically

  • Keeps patient data secure

  • Robust patient billing

  • Offers complete patient recordkeeping

  • Customer support team

Cons

  • The system is down occasionally when dealing with high patient volumes

  • Setting up certain advanced reporting features can be a bit challenging, according to some DuxWare EHR reviews

DuxWare Reviews

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

4%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

C

Charlotte

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Excellent Product

Pros

Entering charges, billing claims, and posting electronically is quick and easy for me.

Cons

I can not find any faults with Duxware.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daisy

Medical Practice, 51-100 employees

Less than a year

5.0
November 2022

Duxware PM

Pros

I find it easy to learn, train new staff, and navigate through its features effortlessly.

Cons

I don't encounter many issues, except for a small inconvenience when scheduling appointments, but it's manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kristi

Medical Practice, 1-10 employees

More than a year

5.0
November 2021

Exceptional customer service with a highly functional product!

Pros

Registering and scheduling a patient is a breeze for me!

Cons

I wish all insurance plans could be checked through one Clearinghouse. Having to visit external payor websites for insurance verification is inefficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

DuxWare EHR suits freelancers, mid-size businesses, multi-provider clinics and large enterprises.

The support services offered by DuxWare are email, phone support, fax and form submission.

No, DuxWare EHR does not have an app.

No, DuxWare EHR does not offer an API.

DuxWare EHR supports the English language.

No, DuxWare EHR does not have an app.

DuxWare integrates with various third-party apps, including Pulse, OptimisPT, iMedEMR, Sevocity EHR, ElevateHT, and Service Center.

DuxWare pricing starts at $150/month and can be customized to meet the needs of the different organizations. Get in touch with us for customized DuxWare EHR cost.

DuxWare EHR helps the medical sector by enhancing clinical workflows and reducing the burden of improving patient care.

No, DuxWare EHR does not offer a free trial.

Yes, DuxWare EHR is an electronic medical record (EMR) software. It offers EMR capabilities such as a patient portal, medical billing, patient records, and appointment management.

The implementation process for DuxWare EHR is relatively easy, and you just need to follow a few simple steps. For more guidance, click Watch Demo!

Not sure if DuxWare is the right fit?