“Patients Leave With Their Bills Ready and No Confusion”

Pros

The billing module generates invoices for both outpatient and inpatient services without us having to manually compile anything. Patients get their bills at discharge without waiting and that has reduced the complaints we used to get at the front desk about billing delays.

Cons

couple of our staff still find the insurance claim section confusing but support has been available to walk them through it when needed.

“Everything Our Hospital Needs Is Inside One System”

Pros

From lab results to billing and appointment scheduling it all sits in one place and our departments actually communicate better because of it. A year in and I cannot point to a single area of our hospital operations that has not improved since we switched to eHospital.

Cons

New staff need a few weeks to find their footing in the system but support has always been there to help them settle in without too much disruption.

“Our Pathology Department Stopped Losing Test Requests”

Pros

Before eHospital test requests got lost between departments more often than I would like to admit. Now everything comes in digitally and stays in the system until it is completed and filed. Nothing falls through the cracks anymore.

Cons

The first time we had a large batch of urgent tests the system felt slightly slower than usual. Not a dealbreaker but something we noticed during our busiest periods.

“Good Customer support team”

Pros

We use Adroit for less than 2Month in a primary health care facilities to manage problems and issues we face in scheduling and management patients healthcare, what amaze me also was how good, fast , reliable there customer support is.

Cons

No

“Patients Show Up More and Booking Is No Longer Stressful”

Pros

Patients now book online or in person and the system sends them automatic SMS and email reminders before their appointment. Our no show rate has dropped and front desk pressure has reduced.

Cons

Hmmmmm......I would say there is nothing for now.

“Inpatient and Outpatient Billing Under One Roof Finally”

Pros

As Finance Manager overseeing billing for both inpatient and outpatient services I needed one system that could handle both without separate processes. eHospital does exactly that. Electronic and paper based claim submissions are both supported depending on what each insurer requires and our reimbursement turnaround has improved noticeably over the past year. The support team helped us configure our insurance workflows correctly from day one which made a big difference to how smoothly things ran from the start.

Cons

Staff who are new to the billing module need a little time to understand all the features properly but it becomes straightforward once they are familiar with it.

“Adroit is perfect but not the overall best”

Pros

We use adroit free trials in managing and helping my patients healthcare which is a General Surgery at my village, there work really work out and show and also I love there customer support, is one of the best and kind.

Cons

I will say it's not the best due to the fact that I didn't use it for long but am sure if I keep using it, I will master there service more.

“Three Months In and Things Are Already More Organized”

Pros

Managing a community health center means dealing with a lot of moving parts on a small team. Since we started using eHospital three months ago patient flow and staff schedules have been easier to manage. The support team was patient with us during setup and never made us feel like we were asking too many questions.

Cons

There is nothing , I just decide not to trust them in our first day but after there is nothing to dislike.

“Running a Large Government Hospital With This Is a Different Experience”

Pros

As a COO overseeing a large government hospital I need visibility across every department without chasing people for updates. After more than a year on eHospital I can say it has genuinely changed how we operate. Admissions, ward allocation, billing and staff records all sit in one place and our department heads can see what is happening in real time. The support team has been consistent and whenever we flagged an issue they took it seriously and followed through.

Cons

Nothing

“Paper Files Are Gone and I Do Not Miss Them”

Pros

Six months in and I already cannot imagine going back to paper. As a GP I need quick access to a patient's history, prescriptions and allergies before they even sit down and eHospital gives me that. Support sorted a template issue we had within a day.

Cons

Some record templates are too generic for a GP clinic and need more flexibility.

“My Experience with Adroit ( eHospital system)”

Pros

As a core Member of a speed Therapy and also Amin at one of the basic and important health care facilities in mexico, we have use eHospital system many times and I would say they are trusted and tested from there billing, appointment and scheduling and also there customer team support, I could basically said they are the Best.

Cons

I would have rated them a 5 out of 5 review content but I decided to keep the one star to me, not because they are not good but they are one of the best and I would like to see them improved more .

“All Our Patient Health Records Are Finally in One Place”

Pros

One record now follows the patient across every department and everyone is looking at the same information. It has reduced the back and forth between our clinical teams more than anything else we have tried.

Cons

The data migration from our old system took quite weeks and required a lot of manual checking to make sure nothing was lost.

“I Can Pull Reports Without Waiting on Anyone”

Pros

Managing more than one location means I am always chasing numbers and eHospital has made that less painful. I can pull patient volume, billing activity and department summaries on my own without waiting for someone to compile a report for me. It has saved me real time every week and I always have the information I need when I walk into a management meeting. The fact that it covers multiple locations under one login is something I did not realise I needed until I had it.

Cons

nothing fancy to dislike about them

“Less Phone Calls, Faster Responses”

Pros

Messaging between departments through eHospital has cut down the number of phone calls I make in a day. Updates get to the lab or pharmacy faster and without me leaving the ward.

Cons

Some Notifications do not always come through on time.

“"Outpatient to Inpatient Transitions No Longer Fall Through the Cracks"”

Pros

What impressed me about eHospital Software, Patient information follows them when they move from outpatient to inpatient without anyone having to re-enter anything. The team always knows what is going on without asking around.

Cons

All I could say is Wow ,nothing to dislike about these service, unless I want to bad mouth good product

“At Least Shift Management Is Sorted Even If Payroll Isn't"”

Pros

I can now check who is on shift, who is on leave and who called in without picking up the phone or walking to another office. Staff records are easy to update and it has reduced the daily back and forth on our HR team. For a busy hospital group managing multiple staff categories this part of the system has been a relief.

Cons

Nothing to dislike

“Finding Patient History Is No Longer a Guessing Game”

Pros

We used to spend so much time digging through physical files just to find a returning patient's history and half the time something was missing or misfiled. eHospital changed that completely. Everything is stored digitally and we can search by name, age, gender or diagnosis and it comes up immediately. Doctors get what they need before the patient even sits down and that has made consultations run faster on our end.

Cons

Moving our old records into the system took a little time.

“With eHospital helps We Now Consult Patients Without Them Leaving Home”

Pros

eHospital allows us to consult patients remotely and everything from the virtual session to updating their medical record happens inside the same system without switching between apps. It has helped us reach patients who live far away and would otherwise miss important follow up care.

Cons

Video quality

“Tracking Orders and Stock Levels Is Finally Under Control”

Pros

eHospital lets us create and track purchase orders digitally with full details on item quantities and expected delivery dates so nothing gets lost anymore. We can now see the status of every order in real time without waiting on calls or emails from suppliers.

Cons

Stock levels sometimes do not update automatically fast enough

“We Always Know Which Beds Are Free Without Walking the Wards”

Pros

eHospital shows bed availability across all our wards in real time on one screen which has made admissions so much faster especially during emergencies. It has completely removed the need for staff to walk around or call different wards just to find a free bed.

Cons

nothing