Daniel Kim
Accident and Health Contingency, 51-100 employees
Less than a year
“Faster Triage and Better Tracking in the ER”
Pros
eHospital allows us to be quick in registration and triage, rank patients based on priority and monitor those waiting and those in treatment. We have introduced the same real time board for doctors and nurses to have sight of, eliminating confusion when juggling staff during busy times and enhancing handovers to inpatient wards.
Cons
If lots of staff are updating records at the same time it can cause the system to be a bit slower sometimes but not always.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Fljfnouj
Healthcare, 101-500 employees
Less than 6 months
“Our Nurses Spend Less Time Searching for Information”
Pros
With eHospital, our nursing staff gives our doctors and ourselves one place to ensure that we have the patient's condition, doctor advice, medication plan, and handover information. Changes in vital signs and care plans occur in real time, aides shift changes and we aren't using forgotten paper notes anymore.
Cons
Nothing
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bartosz Piotr Michalek
Hospitality, 51-100 employees
Less than a year
“We Stopped Running Out of Critical Supplies Unexpectedly”
Pros
Now, eHospital is able to monitor our medical supplies, consumables and equipment in real time. Automatic low stock alerts before we run out and we can request departments to put in requests through the system. This has minimized the need for emergency buying and the constant up and down delivery of goods between wards and store.
Cons
We had a bit more time than expected to get all of our stock items mapped and some of the bulk adjustment screens are a bit heavy when we have large deliveries.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Laurent Sophia
General Surgery, 11-50 employees
Less than 6 months
“Surgical Scheduling & Team Coordination are soaring to new heights of smoothness!”
Pros
eHospital has transformed the way we are managing our operating theater schedules. Now, in the one place we can see surgeon availability, equipment status and case details; this has minimized last minute confusion. Communication between the surgical team, nursing staff and anesthetists is more effective as all the people involved share the same information. It has improved our daily OT planning to be more organized and predictable.
Cons
Even if the schedule changes suddenly or more than one specialty is involved, some manual coordination is needed outside of the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
kendra
Healthcare, 1-10 employees
Less than 6 months
“Useful for Quick Check but not yet strong enough for daily clinical”
Pros
The mobile app has simplified our doctors' schedule, and they can now see basic patient information and notifications as they move from one consultation room to another. It minimizes the need to go back to a desktop to make simple updates. This flexibility has been useful to us during hectic periods as a small team.
Cons
The app is not as advanced as the desktop version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
katherinel
Healthcare, 11-50 employees
Less than 6 months
“We Can Finally See What’s Happening Across Departments”
Pros
eHospital has given us clearer visibility into daily operations. We can now track patient volume by department, monitor revenue trends, and identify bottlenecks without waiting for end-of-month reports. This has helped us make faster decisions about staffing and resource allocation. The ability to pull basic performance reports ourselves has reduced our dependence on the IT team.
Cons
The more advanced dashboards still feel limited. Creating highly specific reports sometimes requires extra steps and is not as flexible as we hoped.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Divine Adeyemi
Hospitality, 51-100 employees
Less than a year
“Our Pharmacy Finally Has Clear Visibility on Stock and Dispensing”
Pros
Before eHospital, we were constantly chasing stock numbers across different departments and paper registers. Now the system shows us real-time medication levels, expiry alerts, and dispensing records in one place. Prescriptions come in digitally from the wards, so our team spends far less time clarifying orders. It has reduced shortages and improved how we prepare medications for patients.
Cons
Setting up the full drug formulary and dosage rules took more time than we expected at the beginning. Some of the inventory reports could be easier to customize for our specific needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Camille Y.
Labortary, 1-10 employees
Less than a year
“Enhanced Pathology Workflow”
Pros
It is commendable that the pathology workflows have become more manageable to monitor, and the organization of test information has significantly improved compared to our previous methods. This enhancement has greatly minimized the necessity for manual follow-up. In conclusion, this represents a reliable solution for the more efficient management of activities related to pathology.
Cons
Certain sections of the interface may appear somewhat congested when managing large volumes of data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Louis H
Multi-Specialty, 51-100 employees
Less than 6 months
“Patients Have Easier Access to Information”
Pros
The patient portal provides a convenient way for patients to access important information independently, reducing the need for frequent staff inquiries and saving precious time. It's a valuable self service tool that brings great benefits to both patients and staff.
Cons
A few patients required a little assistance when first navigating the portal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
7
Gege ken
Psychiatry, 11-50 employees
Free Trial
“Better Medication and Inventory Control”
Pros
The pharmacy management tools have improved medication tracking and inventory visibility. It is easier to monitor stock levels and maintain accurate records.
Cons
A reliable module that has helped improve pharmacy operations and inventory oversight.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
6
Adam smith
Dermatology, 11-50 employees
More than a year
“Radiology Workflow Is More Organized with eHospital team help”
Pros
We use the radiology management features to track imaging requests and results more efficiently. Information is easier to access and share between teams in our 20month of using them
Cons
Some screens contain more information than necessary for occasional users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Docas Ajayi
Multi-Specialty, 1-10 employees
Free Trial
“Remote Consultations Became Easier to Manage”
Pros
The telemedicine module helped us organize virtual appointments and keep consultation records accessible in one place. It reduced missed information between staff and providers.
Cons
Initial setup required some training for our team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Becky F
Orthopedics, 11-50 employees
Less than 6 months
“Enhanced Bed Tracking Across Departments”
Pros
The bed management tools have significantly improved our ability to monitor patient occupancy and availability. This advancement has facilitated smoother admissions and transfers, particularly during peak periods.
Cons
However, a drawback is that the reporting options could benefit from being more customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Peace Adegbola
Telemedicine, 11-50 employees
Less than a year
“Telemedicine Made Coordination Easier”
Pros
The telemedicine feature really enhanced our ability to handle remote consultations with greater ease. It was fantastic having all the patient information and appointment details centralized, which cut down on unnecessary follow ups and boosted our coordination efforts.
Cons
On the flip side, new users did require a bit of time to get comfortable with the telemedicine workflow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
9
James Thornton
Chiropractic, 101-500 employees
More than a year
“"Our Revenue Cycle Has Never Been This Clean"”
Pros
Billing errors dropped significantly once we moved to eHospital. Insurance claims are submitted faster, reimbursements come in quicker and our finance team spends far less time chasing outstanding invoices. The financial reporting dashboard gives me a real time view of revenue without waiting for end of month reports.
Cons
Nothing
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Fatima Al-Rashid
Hospitality, 101-500 employees
Less than 6 months
“Our Nurses Spend Less Time on Paperwork and More Time With Patients”
Pros
Patient handover notes are digital and accessible instantly across wards. Medication records update in real time eliminating any risk of outdated information. Ward scheduling is now linked directly to patient admission volumes which completely changed how we plan our shifts.
Cons
The mobile app needs improvement for nurses constantly on the move.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Daniel Okafor
Multi-Specialty, 51-100 employees
Less than a year
“Finally a Hospital System Where Every Department Is on the Same Page”
Pros
Before eHospital our departments were practically running as separate businesses. Now lab results reach the doctor before the patient even gets back to the ward, billing reconciles itself against clinical activity, and inventory alerts us before we run out of stock. Nobody is chasing anyone for information anymore. The onboarding support team was thorough and never made us feel rushed during the transition.
Cons
During our busiest morning shifts the platform occasionally lags when multiple departments are accessing it simultaneously.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Roberto Fuentes
Primary Care, 1-10 employees
Less than 6 months
“Integration Between Departments Actually Works Here”
Pros
What sold me on eHospital was how seamlessly the modules talk to each other. Lab results flow into patient records, billing pulls from clinical activity and scheduling syncs across departments without manual input. Three months in and the reduction in duplicate data entry alone has made it worth it for our team.
Cons
Nothing to dislike
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hannah Kofi
Orthopedics, 11-50 employees
Less than a year
“Doctors Know Their Schedule Without Calling the Front Desk”
Pros
When a patient books online and then walks in early the system does not always flag it immediately but it is a minor thing we have learned to manage.
Cons
Since we started using eHospital doctors can see their full appointment schedule directly without calling or messaging the front desk. It has saved our reception team so much unnecessary back and forth every single morning. The SMS reminders to patients have also quietly reduced our empty appointment slots without us doing anything extra. Con
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Chiamaka Eze
Orthopedics, 1-10 employees
Free Trial
“Running the Practice Is Less Stressful Than It Was Before......4/5”
Pros
Scheduling, billing and inventory are three things that used to take up most of my day. eHospital handles all three without me jumping between different systems. Seven months in and my team spends more time on patients than on paperwork which is exactly what we needed.
Cons
Loading times can slow down during peak hours and it is noticeable when the whole team is logged in at the same time. We have reported it and support acknowledged it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10