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Pros

  • Customizable to user needs

  • Comprehensive software modules

  • Seamless integration

Cons

  • Internet connectivity reliance

  • Limited multi-language support

  • Slow loading times

Total 92 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CY

Camille Y.

Labortary, 1-10 employees

Less than a year

5.0
June 2026

Enhanced Pathology Workflow

Pros

It is commendable that the pathology workflows have become more manageable to monitor, and the organization of test information has significantly improved compared to our previous methods. This enhancement has greatly minimized the necessity for manual follow-up. In conclusion, this represents a reliable solution for the more efficient management of activities related to pathology.

Cons

Certain sections of the interface may appear somewhat congested when managing large volumes of data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH

Louis H

Multi-Specialty, 51-100 employees

Less than 6 months

5.0
June 2026

Patients Have Easier Access to Information

Pros

The patient portal provides a convenient way for patients to access important information independently, reducing the need for frequent staff inquiries and saving precious time. It's a valuable self service tool that brings great benefits to both patients and staff.

Cons

A few patients required a little assistance when first navigating the portal.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

GK

Gege ken

Psychiatry, 11-50 employees

Free Trial

5.0
June 2026

Better Medication and Inventory Control

Pros

The pharmacy management tools have improved medication tracking and inventory visibility. It is easier to monitor stock levels and maintain accurate records.

Cons

A reliable module that has helped improve pharmacy operations and inventory oversight.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

6

AS

Adam smith

Dermatology, 11-50 employees

More than a year

5.0
June 2026

Radiology Workflow Is More Organized with eHospital team help

Pros

We use the radiology management features to track imaging requests and results more efficiently. Information is easier to access and share between teams in our 20month of using them

Cons

Some screens contain more information than necessary for occasional users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DA

Docas Ajayi

Multi-Specialty, 1-10 employees

Free Trial

5.0
June 2026

Remote Consultations Became Easier to Manage

Pros

The telemedicine module helped us organize virtual appointments and keep consultation records accessible in one place. It reduced missed information between staff and providers.

Cons

Initial setup required some training for our team.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BF

Becky F

Orthopedics, 11-50 employees

Less than 6 months

5.0
June 2026

Enhanced Bed Tracking Across Departments

Pros

The bed management tools have significantly improved our ability to monitor patient occupancy and availability. This advancement has facilitated smoother admissions and transfers, particularly during peak periods.

Cons

However, a drawback is that the reporting options could benefit from being more customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PA

Peace Adegbola

Telemedicine, 11-50 employees

Less than a year

5.0
June 2026

Telemedicine Made Coordination Easier

Pros

The telemedicine feature really enhanced our ability to handle remote consultations with greater ease. It was fantastic having all the patient information and appointment details centralized, which cut down on unnecessary follow ups and boosted our coordination efforts.

Cons

On the flip side, new users did require a bit of time to get comfortable with the telemedicine workflow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

9

JT

James Thornton

Chiropractic, 101-500 employees

More than a year

5.0
June 2026

"Our Revenue Cycle Has Never Been This Clean"

Pros

Billing errors dropped significantly once we moved to eHospital. Insurance claims are submitted faster, reimbursements come in quicker and our finance team spends far less time chasing outstanding invoices. The financial reporting dashboard gives me a real time view of revenue without waiting for end of month reports.

Cons

Nothing

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

10

FA

Fatima Al-Rashid

Hospitality, 101-500 employees

Less than 6 months

5.0
June 2026

Our Nurses Spend Less Time on Paperwork and More Time With Patients

Pros

Patient handover notes are digital and accessible instantly across wards. Medication records update in real time eliminating any risk of outdated information. Ward scheduling is now linked directly to patient admission volumes which completely changed how we plan our shifts.

Cons

The mobile app needs improvement for nurses constantly on the move.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

DO

Daniel Okafor

Multi-Specialty, 51-100 employees

Less than a year

5.0
June 2026

Finally a Hospital System Where Every Department Is on the Same Page

Pros

Before eHospital our departments were practically running as separate businesses. Now lab results reach the doctor before the patient even gets back to the ward, billing reconciles itself against clinical activity, and inventory alerts us before we run out of stock. Nobody is chasing anyone for information anymore. The onboarding support team was thorough and never made us feel rushed during the transition.

Cons

During our busiest morning shifts the platform occasionally lags when multiple departments are accessing it simultaneously.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RF

Roberto Fuentes

Primary Care, 1-10 employees

Less than 6 months

5.0
May 2026

Integration Between Departments Actually Works Here

Pros

What sold me on eHospital was how seamlessly the modules talk to each other. Lab results flow into patient records, billing pulls from clinical activity and scheduling syncs across departments without manual input. Three months in and the reduction in duplicate data entry alone has made it worth it for our team.

Cons

Nothing to dislike

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HK

Hannah Kofi

Orthopedics, 11-50 employees

Less than a year

4.0
May 2026

Doctors Know Their Schedule Without Calling the Front Desk

Pros

When a patient books online and then walks in early the system does not always flag it immediately but it is a minor thing we have learned to manage.

Cons

Since we started using eHospital doctors can see their full appointment schedule directly without calling or messaging the front desk. It has saved our reception team so much unnecessary back and forth every single morning. The SMS reminders to patients have also quietly reduced our empty appointment slots without us doing anything extra. Con

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CE

Chiamaka Eze

Orthopedics, 1-10 employees

Free Trial

5.0
May 2026

Running the Practice Is Less Stressful Than It Was Before......4/5

Pros

Scheduling, billing and inventory are three things that used to take up most of my day. eHospital handles all three without me jumping between different systems. Seven months in and my team spends more time on patients than on paperwork which is exactly what we needed.

Cons

Loading times can slow down during peak hours and it is noticeable when the whole team is logged in at the same time. We have reported it and support acknowledged it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AD

Amina Diallo

Chiropractic, 51-100 employees

Less than 6 months

5.0
May 2026

Patients Leave With Their Bills Ready and No Confusion

Pros

The billing module generates invoices for both outpatient and inpatient services without us having to manually compile anything. Patients get their bills at discharge without waiting and that has reduced the complaints we used to get at the front desk about billing delays.

Cons

couple of our staff still find the insurance claim section confusing but support has been available to walk them through it when needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JK

Janent kena

Family Practice Medicine, 1-10 employees

Less than 6 months

5.0
May 2026

Everything Our Hospital Needs Is Inside One System

Pros

From lab results to billing and appointment scheduling it all sits in one place and our departments actually communicate better because of it. A year in and I cannot point to a single area of our hospital operations that has not improved since we switched to eHospital.

Cons

New staff need a few weeks to find their footing in the system but support has always been there to help them settle in without too much disruption.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

SA

Solomon Adeleke

Labortary, 1-10 employees

Less than 6 months

5.0
May 2026

Our Pathology Department Stopped Losing Test Requests

Pros

Before eHospital test requests got lost between departments more often than I would like to admit. Now everything comes in digitally and stays in the system until it is completed and filed. Nothing falls through the cracks anymore.

Cons

The first time we had a large batch of urgent tests the system felt slightly slower than usual. Not a dealbreaker but something we noticed during our busiest periods.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CD

Chike Daniel

Primary Care, 1-10 employees

Less than 6 months

5.0
May 2026

Good Customer support team

Pros

We use Adroit for less than 2Month in a primary health care facilities to manage problems and issues we face in scheduling and management patients healthcare, what amaze me also was how good, fast , reliable there customer support is.

Cons

No

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

6

LM

Linda Mensah

Neurology, 1-10 employees

Less than a year

5.0
May 2026

Patients Show Up More and Booking Is No Longer Stressful

Pros

Patients now book online or in person and the system sends them automatic SMS and email reminders before their appointment. Our no show rate has dropped and front desk pressure has reduced.

Cons

Hmmmmm......I would say there is nothing for now.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

RP

Rajesh Patel

Emergency Billing, 1-10 employees

Less than 6 months

5.0
May 2026

Inpatient and Outpatient Billing Under One Roof Finally

Pros

As Finance Manager overseeing billing for both inpatient and outpatient services I needed one system that could handle both without separate processes. eHospital does exactly that. Electronic and paper based claim submissions are both supported depending on what each insurer requires and our reimbursement turnaround has improved noticeably over the past year. The support team helped us configure our insurance workflows correctly from day one which made a big difference to how smoothly things ran from the start.

Cons

Staff who are new to the billing module need a little time to understand all the features properly but it becomes straightforward once they are familiar with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

JR

Joe Rogan

General Surgery, 1-10 employees

Free Trial

3.0
May 2026

Adroit is perfect but not the overall best

Pros

We use adroit free trials in managing and helping my patients healthcare which is a General Surgery at my village, there work really work out and show and also I love there customer support, is one of the best and kind.

Cons

I will say it's not the best due to the fact that I didn't use it for long but am sure if I keep using it, I will master there service more.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

6