Camille Y.
Labortary, 1-10 employees
Less than a year
“Enhanced Pathology Workflow”
Pros
It is commendable that the pathology workflows have become more manageable to monitor, and the organization of test information has significantly improved compared to our previous methods. This enhancement has greatly minimized the necessity for manual follow-up. In conclusion, this represents a reliable solution for the more efficient management of activities related to pathology.
Cons
Certain sections of the interface may appear somewhat congested when managing large volumes of data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Louis H
Multi-Specialty, 51-100 employees
Less than 6 months
“Patients Have Easier Access to Information”
Pros
The patient portal provides a convenient way for patients to access important information independently, reducing the need for frequent staff inquiries and saving precious time. It's a valuable self service tool that brings great benefits to both patients and staff.
Cons
A few patients required a little assistance when first navigating the portal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
7
Gege ken
Psychiatry, 11-50 employees
Free Trial
“Better Medication and Inventory Control”
Pros
The pharmacy management tools have improved medication tracking and inventory visibility. It is easier to monitor stock levels and maintain accurate records.
Cons
A reliable module that has helped improve pharmacy operations and inventory oversight.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
6
Adam smith
Dermatology, 11-50 employees
More than a year
“Radiology Workflow Is More Organized with eHospital team help”
Pros
We use the radiology management features to track imaging requests and results more efficiently. Information is easier to access and share between teams in our 20month of using them
Cons
Some screens contain more information than necessary for occasional users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Docas Ajayi
Multi-Specialty, 1-10 employees
Free Trial
“Remote Consultations Became Easier to Manage”
Pros
The telemedicine module helped us organize virtual appointments and keep consultation records accessible in one place. It reduced missed information between staff and providers.
Cons
Initial setup required some training for our team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Becky F
Orthopedics, 11-50 employees
Less than 6 months
“Enhanced Bed Tracking Across Departments”
Pros
The bed management tools have significantly improved our ability to monitor patient occupancy and availability. This advancement has facilitated smoother admissions and transfers, particularly during peak periods.
Cons
However, a drawback is that the reporting options could benefit from being more customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Peace Adegbola
Telemedicine, 11-50 employees
Less than a year
“Telemedicine Made Coordination Easier”
Pros
The telemedicine feature really enhanced our ability to handle remote consultations with greater ease. It was fantastic having all the patient information and appointment details centralized, which cut down on unnecessary follow ups and boosted our coordination efforts.
Cons
On the flip side, new users did require a bit of time to get comfortable with the telemedicine workflow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
9
James Thornton
Chiropractic, 101-500 employees
More than a year
“"Our Revenue Cycle Has Never Been This Clean"”
Pros
Billing errors dropped significantly once we moved to eHospital. Insurance claims are submitted faster, reimbursements come in quicker and our finance team spends far less time chasing outstanding invoices. The financial reporting dashboard gives me a real time view of revenue without waiting for end of month reports.
Cons
Nothing
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Fatima Al-Rashid
Hospitality, 101-500 employees
Less than 6 months
“Our Nurses Spend Less Time on Paperwork and More Time With Patients”
Pros
Patient handover notes are digital and accessible instantly across wards. Medication records update in real time eliminating any risk of outdated information. Ward scheduling is now linked directly to patient admission volumes which completely changed how we plan our shifts.
Cons
The mobile app needs improvement for nurses constantly on the move.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Daniel Okafor
Multi-Specialty, 51-100 employees
Less than a year
“Finally a Hospital System Where Every Department Is on the Same Page”
Pros
Before eHospital our departments were practically running as separate businesses. Now lab results reach the doctor before the patient even gets back to the ward, billing reconciles itself against clinical activity, and inventory alerts us before we run out of stock. Nobody is chasing anyone for information anymore. The onboarding support team was thorough and never made us feel rushed during the transition.
Cons
During our busiest morning shifts the platform occasionally lags when multiple departments are accessing it simultaneously.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Roberto Fuentes
Primary Care, 1-10 employees
Less than 6 months
“Integration Between Departments Actually Works Here”
Pros
What sold me on eHospital was how seamlessly the modules talk to each other. Lab results flow into patient records, billing pulls from clinical activity and scheduling syncs across departments without manual input. Three months in and the reduction in duplicate data entry alone has made it worth it for our team.
Cons
Nothing to dislike
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hannah Kofi
Orthopedics, 11-50 employees
Less than a year
“Doctors Know Their Schedule Without Calling the Front Desk”
Pros
When a patient books online and then walks in early the system does not always flag it immediately but it is a minor thing we have learned to manage.
Cons
Since we started using eHospital doctors can see their full appointment schedule directly without calling or messaging the front desk. It has saved our reception team so much unnecessary back and forth every single morning. The SMS reminders to patients have also quietly reduced our empty appointment slots without us doing anything extra. Con
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Chiamaka Eze
Orthopedics, 1-10 employees
Free Trial
“Running the Practice Is Less Stressful Than It Was Before......4/5”
Pros
Scheduling, billing and inventory are three things that used to take up most of my day. eHospital handles all three without me jumping between different systems. Seven months in and my team spends more time on patients than on paperwork which is exactly what we needed.
Cons
Loading times can slow down during peak hours and it is noticeable when the whole team is logged in at the same time. We have reported it and support acknowledged it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Amina Diallo
Chiropractic, 51-100 employees
Less than 6 months
“Patients Leave With Their Bills Ready and No Confusion”
Pros
The billing module generates invoices for both outpatient and inpatient services without us having to manually compile anything. Patients get their bills at discharge without waiting and that has reduced the complaints we used to get at the front desk about billing delays.
Cons
couple of our staff still find the insurance claim section confusing but support has been available to walk them through it when needed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Janent kena
Family Practice Medicine, 1-10 employees
Less than 6 months
“Everything Our Hospital Needs Is Inside One System”
Pros
From lab results to billing and appointment scheduling it all sits in one place and our departments actually communicate better because of it. A year in and I cannot point to a single area of our hospital operations that has not improved since we switched to eHospital.
Cons
New staff need a few weeks to find their footing in the system but support has always been there to help them settle in without too much disruption.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Solomon Adeleke
Labortary, 1-10 employees
Less than 6 months
“Our Pathology Department Stopped Losing Test Requests”
Pros
Before eHospital test requests got lost between departments more often than I would like to admit. Now everything comes in digitally and stays in the system until it is completed and filed. Nothing falls through the cracks anymore.
Cons
The first time we had a large batch of urgent tests the system felt slightly slower than usual. Not a dealbreaker but something we noticed during our busiest periods.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Chike Daniel
Primary Care, 1-10 employees
Less than 6 months
“Good Customer support team”
Pros
We use Adroit for less than 2Month in a primary health care facilities to manage problems and issues we face in scheduling and management patients healthcare, what amaze me also was how good, fast , reliable there customer support is.
Cons
No
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Linda Mensah
Neurology, 1-10 employees
Less than a year
“Patients Show Up More and Booking Is No Longer Stressful”
Pros
Patients now book online or in person and the system sends them automatic SMS and email reminders before their appointment. Our no show rate has dropped and front desk pressure has reduced.
Cons
Hmmmmm......I would say there is nothing for now.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
Rajesh Patel
Emergency Billing, 1-10 employees
Less than 6 months
“Inpatient and Outpatient Billing Under One Roof Finally”
Pros
As Finance Manager overseeing billing for both inpatient and outpatient services I needed one system that could handle both without separate processes. eHospital does exactly that. Electronic and paper based claim submissions are both supported depending on what each insurer requires and our reimbursement turnaround has improved noticeably over the past year. The support team helped us configure our insurance workflows correctly from day one which made a big difference to how smoothly things ran from the start.
Cons
Staff who are new to the billing module need a little time to understand all the features properly but it becomes straightforward once they are familiar with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Joe Rogan
General Surgery, 1-10 employees
Free Trial
“Adroit is perfect but not the overall best”
Pros
We use adroit free trials in managing and helping my patients healthcare which is a General Surgery at my village, there work really work out and show and also I love there customer support, is one of the best and kind.
Cons
I will say it's not the best due to the fact that I didn't use it for long but am sure if I keep using it, I will master there service more.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
6