David Mensah
Pharmaceutical, 51-100 employees
Less than 6 months
“Our Stock Levels Are Always Accurate Now”
Pros
eHospital tracks our drug inventory in real time and sends alerts when anything is running low so we never run out of critical medications anymore. It also links prescriptions directly from the doctor's consultation straight to our dispensary which has reduced errors and saved us a lot of back and forth.
Cons
The pharmacy module needed quite a bit of configuration to match how our dispensary works and we had to lean on support to get it set up correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra Okafor
Healthcare, 51-100 employees
Less than 6 months
“No More Double Bookings and Patients Actually Show Up”
Pros
eHospital lets patients book appointments online which has taken so much pressure off our front desk. The system automatically sends reminders to patients before their appointment and that alone has reduced our no shows significantly.
Cons
Rescheduling multiple patients at once takes more steps than it should when things are busy at the front desk.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Amoke OJO
Radiology/Imaging, 11-50 employees
More than a year
“"Managing Scans and Imaging Is So Much Easier Now"”
Pros
Having CT scans, MRIs, ultrasounds and X-rays all managed in one place has been a relief. Reports reach referring doctors faster and it works with our existing equipment so the transition was smooth.
Cons
Nothing
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Olajide Jerry
Labortary, 51-100 employees
Less than 6 months
“Our Lab Finally Feels Like Part of the Hospital”
Pros
With eHospital Software Lab requests come in digitally and results go straight to the doctor without any chasing. Patients can also access their own reports through the portal which has reduced the calls we get asking for results.
Cons
Getting older staff comfortable with the digital process took longer than expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Soori K
Healthcare, 500+ employees
Less than 6 months
“Efficient System with Strong Operational Impact”
Pros
As a manager in telecommunications, I value how eHospital centralizes operations, improves data access, and reduces manual workload across teams. A reliable and scalable platform that enhances efficiency and supports better decision making across departments.
Cons
Some features require time for new users to fully understand.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Jóhann Jóhannsson
Insurance, 11-50 employees
Less than 6 months
“A Reliable Electronic Medical Record”
Pros
What I like about eHospital system is there Electronic Medical Records features and also how helpful and responsive there customer service is.
Cons
Nothing to dislike
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jerry Portable
Billing and Invoice, 11-50 employees
Free Trial
“Best and Affordable Electronic Medical Record to Use”
Pros
What I like about eHospital software is that they are afforable to you and I also enjoy there Electronic Medical Record which is the best we have use so far, and i would also appricate there customer support team they are really fast and responsive.
Cons
There is nothing to dislike about eHospital system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lekzide D
General Surgery, 101-500 employees
Less than a year
“Tracking Orders and Stock Has Gone From Chaos to Control”
Pros
: The inventory module lets us create and manage purchase orders with full details like item quantities and expected delivery dates, which has made our procurement process so much more organised. eHospital has brought a level of structure and visibility to our inventory and procurement process that we simply did not have before. Knowing where every order stands at any given time has saved us from the last minute scrambles that used to happen regularly.
Cons
The initial setup of the inventory module required quite a bit of configuration to match exactly how our procurement process works
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Princess Ade
Healthcare, 51-100 employees
Less than a year
“Tracking Orders and Stock Has Gone From Chaos to Control”
Pros
The inventory module lets us create and manage purchase orders with full details like item quantities and expected delivery dates, which has made our procurement process so much more organised. We can now track the status of every order in real time instead of waiting for someone to call or send an email to confirm delivery. Creating material receipt notes and issue slips digitally has also eliminated a lot of the paperwork that used to pile up on our desk.
Cons
: The initial setup of the inventory module required quite a bit of configuration to match exactly how our procurement process works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bolaji Adeniyi
Healthcare, 101-500 employees
Less than a year
“Our Lab Finally Feels Like Part of the Hospital”
Pros
Before eHospital, lab requests came in on paper and results had to be manually shared back with the doctor, which caused so many delays. Now everything is managed digitally inside one system and patients can even access their own lab reports through the patient portal which has reduced the number of calls we get asking for results. It has made our lab feel properly connected to the rest of the hospital for the first time.
Cons
It took our team a while to get used to logging everything digitally especially for staff who had been doing things manually for years.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Bolariwa Tayo
Emergency Billing, 51-100 employees
Less than 6 months
“Billing for Inpatients and Outpatients Has Never Been This Clean”
Pros
What I appreciate most is that eHospital handles billing for both inpatient and outpatient services without needing two separate processes. It supports both paper-based and electronic claim submissions which gives us the flexibility to work with different insurance partners the way they prefer. Since we started using it our invoice errors have dropped significantly and submitting claims to insurance companies is so much faster now.
Cons
New staff take a bit of time to understand all the billing features properly, especially the insurance claim side of things
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Arifase Fola
Dermatology, 101-500 employees
Free Trial
“Our Lab Finally Feels Like Part of the Hospital”
Pros
Before eHospital, lab requests came in on paper and results had to be manually shared back with the doctor, which caused so many delays. Now everything is managed digitally inside one system and patients can even access their own lab reports through the patient portal which has reduced the number of calls we get asking for results. It has made our lab feel properly connected to the rest of the hospital for the first time.
Cons
It took our team a while to get used to logging everything digitally especially for staff who had been doing things manually for years.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Mario Polo
Accident and Health Contingency, 101-500 employees
Less than 6 months
“Good Foundation But Performance Under Pressure Needs Work”
Pros
The system is customizable enough to fit different hospital setups which was something we really needed from the start. It is also scalable so if your facility is planning to grow it will not box you in. Integration with existing infrastructure is doable as long as you have dedicated IT involvement from day one.
Cons
There are noticeable slowdowns during peak hours when multiple departments are all active at the same time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Justin Harlan
Hospitality, 500+ employees
Less than 6 months
“Rough Start But the Support Team Made It Worth It”
Pros
what I like as the Director of Information Technology of my company is the customer support is responsive and they actually follow through when you reach out, which saved us many times in our early weeks. Once staff got comfortable with the system, everyday tasks like updating patient information became straightforward and quick. You can also tell the system was designed with real hospital workflows in mind which helps once you settle in
Cons
The onboarding process is longer than it should be and the training materials need to be much clearer for new users. Some of our staff almost gave up in the first few weeks because the initial experience felt overwhelming and unguided.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
6
Nadia Kehrli Shine
Healthcare, 500+ employees
More than a year
“Finally, One System That Holds Everything Together”
Pros
Before eHospital we were juggling different systems for billing, appointments, and records and it was exhausting, so having everything under one platform has been a genuine relief. It works really well across different departments which is a big deal when managing a larger clinic. The longer you use it the better it gets, and we are noticeably more efficient now than we were in the first few months. Am the CMO / Director of Marketing, Communication and Development.
Cons
Pulling detailed reports can still feel a bit clunky depending on what you need. It also takes a while before your whole team fully gets comfortable with it, so patience is required early on.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Harrison Idowu
Employee Health, 500+ employees
Less than a year
“eHospital system good solution.”
Pros
I have been utilizing eHospital system long enough and frankly speaking it has to be one of the user-friendly systems that I have ever encountered. What I like most about it is the flow of smoothness among everything.
Cons
The system does not have a great number of specialty areas, which made it difficult to find what I needed. Definitely felt limited.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
David
Healthcare, 51-100 employees
Less than 6 months
“Actually pleased with the experience.”
Pros
I am very fond of the convenience of accessing the pages I require. It is all easily structured and I am able to find what I need in a few seconds through the assistance of a few clicks. It also saves me much time!
Cons
I would like the patient account notes to be more visible as on the front page prior to checking in. It would save me some time
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Arsalan Amirfallah
Healthcare, 11-50 employees
Less than 6 months
“Supports our teleconsultation process well”
Pros
We started using eHospital for follow up consultations, and it helps doctors manage patient records during virtual visits. It works well for managing remote patient interactions.
Cons
Some patients need guidance when using the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arsalan Amirfallah
Pharmaceutical, 51-100 employees
Less than 6 months
“Useful for managing pharmacy stock and prescriptions”
Pros
We can track medication stock and match prescriptions easily. Alerts for low stock have helped us avoid shortages. It has made pharmacy operations more structured.
Cons
The interface could be more user-friendly for new users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jay Mazelsky
Pharmaceutical, 101-500 employees
Less than 6 months
“Helps Streamline Lab Reporting Process”
Pros
What I like about eHospital Software is that they help manage lab test orders and results. It reduces manual tracking and make it easier for doctor to access reports quickly.
Cons
Integration with Some lab machines required additional setup.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10