Total 92 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LD

Lekzide D

General Surgery, 101-500 employees

Less than a year

3.0
April 2026

Tracking Orders and Stock Has Gone From Chaos to Control

Pros

: The inventory module lets us create and manage purchase orders with full details like item quantities and expected delivery dates, which has made our procurement process so much more organised. eHospital has brought a level of structure and visibility to our inventory and procurement process that we simply did not have before. Knowing where every order stands at any given time has saved us from the last minute scrambles that used to happen regularly.

Cons

The initial setup of the inventory module required quite a bit of configuration to match exactly how our procurement process works

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

PA

Princess Ade

Healthcare, 51-100 employees

Less than a year

5.0
April 2026

Tracking Orders and Stock Has Gone From Chaos to Control

Pros

The inventory module lets us create and manage purchase orders with full details like item quantities and expected delivery dates, which has made our procurement process so much more organised. We can now track the status of every order in real time instead of waiting for someone to call or send an email to confirm delivery. Creating material receipt notes and issue slips digitally has also eliminated a lot of the paperwork that used to pile up on our desk.

Cons

: The initial setup of the inventory module required quite a bit of configuration to match exactly how our procurement process works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA

Bolaji Adeniyi

Healthcare, 101-500 employees

Less than a year

5.0
April 2026

Our Lab Finally Feels Like Part of the Hospital

Pros

Before eHospital, lab requests came in on paper and results had to be manually shared back with the doctor, which caused so many delays. Now everything is managed digitally inside one system and patients can even access their own lab reports through the patient portal which has reduced the number of calls we get asking for results. It has made our lab feel properly connected to the rest of the hospital for the first time.

Cons

It took our team a while to get used to logging everything digitally especially for staff who had been doing things manually for years.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

BT

Bolariwa Tayo

Emergency Billing, 51-100 employees

Less than 6 months

5.0
April 2026

Billing for Inpatients and Outpatients Has Never Been This Clean

Pros

What I appreciate most is that eHospital handles billing for both inpatient and outpatient services without needing two separate processes. It supports both paper-based and electronic claim submissions which gives us the flexibility to work with different insurance partners the way they prefer. Since we started using it our invoice errors have dropped significantly and submitting claims to insurance companies is so much faster now.

Cons

New staff take a bit of time to understand all the billing features properly, especially the insurance claim side of things

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

AF

Arifase Fola

Dermatology, 101-500 employees

Free Trial

4.0
April 2026

Our Lab Finally Feels Like Part of the Hospital

Pros

Before eHospital, lab requests came in on paper and results had to be manually shared back with the doctor, which caused so many delays. Now everything is managed digitally inside one system and patients can even access their own lab reports through the patient portal which has reduced the number of calls we get asking for results. It has made our lab feel properly connected to the rest of the hospital for the first time.

Cons

It took our team a while to get used to logging everything digitally especially for staff who had been doing things manually for years.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

MP

Mario Polo

Accident and Health Contingency, 101-500 employees

Less than 6 months

5.0
April 2026

Good Foundation But Performance Under Pressure Needs Work

Pros

The system is customizable enough to fit different hospital setups which was something we really needed from the start. It is also scalable so if your facility is planning to grow it will not box you in. Integration with existing infrastructure is doable as long as you have dedicated IT involvement from day one.

Cons

There are noticeable slowdowns during peak hours when multiple departments are all active at the same time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

JH

Justin Harlan

Hospitality, 500+ employees

Less than 6 months

4.0
April 2026

Rough Start But the Support Team Made It Worth It

Pros

what I like as the Director of Information Technology of my company is the customer support is responsive and they actually follow through when you reach out, which saved us many times in our early weeks. Once staff got comfortable with the system, everyday tasks like updating patient information became straightforward and quick. You can also tell the system was designed with real hospital workflows in mind which helps once you settle in

Cons

The onboarding process is longer than it should be and the training materials need to be much clearer for new users. Some of our staff almost gave up in the first few weeks because the initial experience felt overwhelming and unguided.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

6

NKS

Nadia Kehrli Shine

Healthcare, 500+ employees

More than a year

5.0
April 2026

Finally, One System That Holds Everything Together

Pros

Before eHospital we were juggling different systems for billing, appointments, and records and it was exhausting, so having everything under one platform has been a genuine relief. It works really well across different departments which is a big deal when managing a larger clinic. The longer you use it the better it gets, and we are noticeably more efficient now than we were in the first few months. Am the CMO / Director of Marketing, Communication and Development.

Cons

Pulling detailed reports can still feel a bit clunky depending on what you need. It also takes a while before your whole team fully gets comfortable with it, so patience is required early on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

HI

Harrison Idowu

Employee Health, 500+ employees

Less than a year

4.0
April 2026

eHospital system good solution.

Pros

I have been utilizing eHospital system long enough and frankly speaking it has to be one of the user-friendly systems that I have ever encountered. What I like most about it is the flow of smoothness among everything.

Cons

The system does not have a great number of specialty areas, which made it difficult to find what I needed. Definitely felt limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

D

David

Healthcare, 51-100 employees

Less than 6 months

5.0
April 2026

Actually pleased with the experience.

Pros

I am very fond of the convenience of accessing the pages I require. It is all easily structured and I am able to find what I need in a few seconds through the assistance of a few clicks. It also saves me much time!

Cons

I would like the patient account notes to be more visible as on the front page prior to checking in. It would save me some time

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AA

Arsalan Amirfallah

Healthcare, 11-50 employees

Less than 6 months

5.0
April 2026

Supports our teleconsultation process well

Pros

We started using eHospital for follow up consultations, and it helps doctors manage patient records during virtual visits. It works well for managing remote patient interactions.

Cons

Some patients need guidance when using the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Arsalan Amirfallah

Pharmaceutical, 51-100 employees

Less than 6 months

5.0
April 2026

Useful for managing pharmacy stock and prescriptions

Pros

We can track medication stock and match prescriptions easily. Alerts for low stock have helped us avoid shortages. It has made pharmacy operations more structured.

Cons

The interface could be more user-friendly for new users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JM

Jay Mazelsky

Pharmaceutical, 101-500 employees

Less than 6 months

4.0
April 2026

Helps Streamline Lab Reporting Process

Pros

What I like about eHospital Software is that they help manage lab test orders and results. It reduces manual tracking and make it easier for doctor to access reports quickly.

Cons

Integration with Some lab machines required additional setup.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

IL

Ifemide loveth

Physical Therapy, 11-50 employees

Less than 6 months

4.0
March 2026

eHospital System is a Reliable System for Managing hospital billing

Pros

What I like about eHospital as one of ghede director is that the billing module is quite detailed and helps us generate invoices for both outpatient and inpatient service s without missingvjatges. It also keeps records organise, which helps during audits.

Cons

New staff usually need some time to understand all billing features properly.

Rating Distribution

Ease of use

9

Value for money

3

Customer Support

6

Functionality

7

ES

Einar Stefansson

Orthopedics, 51-100 employees

Free Trial

5.0
March 2026

Made Our Front Desk Workflow More Organized

Pros

We use eHospital Mainly at the receptions for appointment scheduling a patiently registration. Before this, we had frequent overlaps and delays, but now bookings are more structured and easier to track. it also helps us quickly access patient details during check in.

Cons

Rescheduling Multiple Patients at once can take a few extra steps, especially drumming peal hours.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DD

Dan DeTorrice

Healthcare, 11-50 employees

Less than a year

5.0
March 2026

A Perfectly designed

Pros

eHospital software is fairly easy to use, simple and is not topped up with unnecessary features. Plus it integrates seamlessly with the Point Click Care program, feeds therapy data in, making it easy for nursing administration to view

Cons

nothing to dislike

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

PP

Preston Pomykal

Healthcare, 101-500 employees

Less than 6 months

4.0
March 2026

eHospital Customer Service

Pros

eHospital system is user Friendly with serval programs seamlessly integrating with it and also I love there customer service its fast and reliable.

Cons

None.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

10

Functionality

9

JLE

Jennifer lenoci edwards

Healthcare, 51-100 employees

Less than a year

5.0
March 2026

Medical Software

Pros

We've found the system user friendly for electronic medical records, facilitating file creation and access. Customer service has been helpful when needed.

Cons

No particular issues.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

PM

preston miller

Healthcare, 500+ employees

More than a year

5.0
March 2026

A Very Solid Software

Pros

eHospital Software Makes the check in and out process so much simpler. It's quick, easy and take a lot of the stress out of those busy moments and also there customer service respond is very very fast

Cons

Sometimes glitches in the system really mess up our whole workday

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Michael Chen

Hospitality, 11-50 employees

Less than 6 months

5.0
March 2026

Reliable and Efficient for Our Diagnostic Workflow

Pros

The platform has streamlined lab order management and report delivery, ensuring accurate records and faster communication with physicians. Billing integration has also improved our financial tracking and reduced manual reconciliation work.

Cons

Nothing

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8