
Empower EMR Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Staci W.
Hospital & Health Care, N/A employees
“easy to use tool
Pros
It is easy for me to use. It gives me the chance to keep up with changes in insurance compliance rules.
Cons
Great tool but it is not as advanced as other software programs that include an eligibility checker in the system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
John C.
Hospital & Health Care, N/A employees
“Customizable documentation improves efficiency
Pros
We really appreciate the customization features for documentation as they let us tailor everything to fit our specific workflow. It's made our work more efficient and keeps everything organized exactly how we need it.
Cons
I have no negatives to share. We have been very happy with this software and the staff.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa K.
Hospital & Health Care, 11-50 employees
“simplifies clinic scheduling and billing
Pros
This tool has helped our outpatient physical therapy clinic get organized, manage billing and set up text reminders for patients. Before it our old scheduling system was confusing and hard to use. The login platform is simple for me to access from different places. I love being able to check tomorrow's schedule from home while logging in remotely from my laptop.
Cons
It is easy for me to press just one button to schedule or delete a patient's information. I wish there was a simple undo button. Since there is so much information on a page, it's easy for me to make mistakes at times. I also wish it were easier for me to make administrative changes. I'm not sure if it's just our settings but only one of our coworkers can change things like passwords.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8