Last Updated
Overview
Empower EMR is a physical therapy software built to streamline daily practice workflows. While users appreciate its AI-powered tools and customizable workflows, some note that the initial setup process can be time-consuming. Overall, it’s a specialty-focused solution that helps outpatient physical therapy providers optimize operational efficiency and improve patient outcomes.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom Pricing
Empower EMR Specifications
- Appointment Management/Scheduling
- E-prescriptions
- Lab integrations
- Patient Portal
What Is Empower EMR?
Empower EMR is a cloud-based medical software solution designed for outpatient physical therapy (PT) practices of all sizes. It offers a centralized solution for scheduling, billing, documentation, patient engagement, and marketing. The platform focuses on automating routine tasks, such as waitlist management, online booking, and outcomes tracking to reduce administrative burden. With its customizable and centralized suite of solutions, Empower EMR supports PT providers in delivering efficient, patient-centered care.
What Is Empower EMR Best Known For?
Empower EMR software is widely recognized for its deep automation capabilities that optimize every stage of outpatient physical therapy practice management. From scheduling and documentation to billing and patient management, its AI-driven workflows reduce manual tasks, speed up charting, and improve reimbursement cycles. These smart automations free up valuable staff time, optimize operational efficiency, and allow practices to focus more on delivering quality patient care.
Empower EMR Pricing
The vendor offers two customizable pricing plans:
- Premium
- Premium Plus
Empower EMR Integrations
Empower EMR supports integrations with platforms such as ‘PredictionHealth’ to extend its functionality and streamline clinical workflows.
How Does Empower EMR Work?
Here’s how you can make use of the software’s features:
- Log in to your Empower EMR account to access the main dashboard
- Use the ‘Scheduler’ to manage appointments, waitlists, and plan of care tracking
- Navigate to the documentation area to create notes using AI-assisted templates
- Monitor billing, submit clean claims, and auto-post payments from the ‘Billing’ tab
- Access patient records, outcomes tools, and flowsheets from the EMR workspace
- Review analytics and reports to track performance and make data-driven decisions
- Track attendance, billing processes, and documentation progress in real-time
- Enable quick and seamless patient self-check-ins using the kiosk check-in software
- Build personalized home exercise programs (HEPs) to support recovery and improve outcomes
- Launch targeted campaigns and boost retention with the built-in ‘Marketing’ module
Who Is Empower EMR For?
This PT EMR platform is suitable for outpatient physical therapy clinics of all sizes, from start-up practices to large, enterprise-level organizations.
Is Empower EMR Right For You?
If you are a physical therapy practice looking for a secure, scalable, and easy-to-use EMR solution, Empower EMR could be the right fit. It is designed to grow with practices of all sizes, providing a centralized suite of solutions to manage day-to-day workflows.
The platform uses advanced encryption technologies and maintains strict HIPAA compliance to safeguard patient data. Additionally, its integrated Medicare compliance and support for various insurance authorizations help streamline tracking and reduce administrative workload. With over 15 years of industry experience and recognition from popular clients, Empower EMR combines innovation, reliability, and affordability.
Still have questions about whether Empower EMR fits your needs? Call us at (661) 384-7070, and we’ll help you make the right decision.
Empower EMR Features
Patient Portal
Empower EMR’s patient portal feature allows patients to register and schedule appointments online 24/7 through the practice’s existing website. Its self-service platform enables new and returning patients to complete intake and book visits at their convenience, reducing calls and paperwork for front desk staff. This streamlined process enhances patient satisfaction and improves overall clinic efficiency.
Documentation
The software simplifies clinical documentation with customizable templates designed specifically for physical therapy workflows. It supports faster notetaking through flexible formats that accommodate different treatment styles and preferences. Empower EMR also includes built-in compliance tools such as alerts and reporting features to help maintain alignment with Medicare and payer standards. These features enable accurate documentation while supporting efficiency and audit readiness.
Home Exercise Program
This feature includes a built-in library of thousands of exercises, each with images and videos to support patient understanding. It allows providers to quickly create and assign personalized home exercise programs using intelligent search tools. With these programs, PT practices can promote consistent at-home participation and improve patient engagement.
Billing
Physical therapists can manage billing in-house using Empower EMR’s comprehensive built-in software or choose to outsource to a preferred billing partner. The software includes claim scrubbing tools that help ensure accurate coding, reduce errors and speed up payment processing. Overall, the platform simplifies billing and improves revenue cycle management for a smoother financial workflow.
Scheduling
Empower EMR offers a highly visual and interactive scheduling system that provides at-a-glance details about patient appointments and practice availability. The system helps manage patients, meetings, and calendars with color-coded cues to improve organization and productivity. It also includes automated email and text reminders to reduce cancellations and no-shows. Moreover, the scheduling module integrates seamlessly with the EMR for smooth daily operations across providers and locations.
Pros And Cons of Empower EMR
Pros
Supports both in-house and outsourced billing
Integrates marketing and check-in modules
Customizable platform designed for PT workflows
Regular software updates improve functionality
Helpful and responsive customer support team
Cons
Some users find setup process complex
Limited integrations with third-party tools
Customizations can take time to implement
Empower EMR Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, N/A employees
“easy to use tool”
Pros
It is easy for me to use. It gives me the chance to keep up with changes in insurance compliance rules.
Cons
Great tool but it is not as advanced as other software programs that include an eligibility checker in the system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, N/A employees
“Customizable documentation improves efficiency”
Pros
We really appreciate the customization features for documentation as they let us tailor everything to fit our specific workflow. It's made our work more efficient and keeps everything organized exactly how we need it.
Cons
I have no negatives to share. We have been very happy with this software and the staff.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
“simplifies clinic scheduling and billing”
Pros
This tool has helped our outpatient physical therapy clinic get organized, manage billing and set up text reminders for patients. Before it our old scheduling system was confusing and hard to use. The login platform is simple for me to access from different places. I love being able to check tomorrow's schedule from home while logging in remotely from my laptop.
Cons
It is easy for me to press just one button to schedule or delete a patient's information. I wish there was a simple undo button. Since there is so much information on a page, it's easy for me to make mistakes at times. I also wish it were easier for me to make administrative changes. I'm not sure if it's just our settings but only one of our coworkers can change things like passwords.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
What level of support does Empower EMR provide?
Empower EMR offers support through live chat, a comprehensive knowledge base, and online contact forms.
Who are the typical users of Empower EMR?
The typical users of Empower EMR include PT practices of all types and sizes.
What languages does Empower EMR support?
Empower EMR supports the English language.
Does Empower EMR have a mobile app?
No, Empower EMR does not offer a mobile app.
How much does Empower EMR cost?
The software offers two flexible and customizable pricing options: Premium and Premium Plus. Contact us today to request a personalized Empower EMR cost breakdown for your practice.
Is Empower EMR free?
No, Empower EMR is not free.
What other apps does Empower EMR integrate with?
Empower EMR supports seamless integration with platforms such as PredictionHealth.
Does Empower EMR offer an API?
No, Empower EMR does not offer an API.
What are the key features of Empower EMR?
The key Empower EMR features include a user-friendly interface, automated reminders, efficient clinic management, patient portal, billing, and scheduling.