Ray
Mid State ENT, 2-9 employees
“Easy access
Pros
We can easily cater to the needs of our patients easily now. They can call at night and ask about their prescription and we can easily refer to their chart through the system.
Cons
No cons to add as of now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Melissa
Mark H Montgomery MD, 2-9 employees
“Reliable software
Pros
It has a quick startup and we have experienced no downtime so far. We can always access our records with ease.
Cons
Technical support takes a lot of time to get back. They should respond quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Shelly
Janice L. Birney Private Clinic, 2-9 employees
“Amazing software
Pros
It is super easy to use and they have training videos on the website to help us with the process. The staff is professional and helpful. They give us one on one time.
Cons
Nothing to mention.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
James
Mark H Montogomery MD, 2-9 employees
“Easily compiles patient visits
Pros
It is cloud-based and there is no downtime. We can easily learn and become acclimated to the software. All the medical codes are up to date.
Cons
The instructional videos are outdated and need more content.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Carey
Augusta ENT, 2-9 employees
“Good value for money
Pros
It is an intuitive software and has allowed us to add components and become more proficient with our workflow.
Cons
It is very hard to generate reports and their reminders send out messages with ambigous phrases that cause misunderstandings.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Shelly
Janice L. Birney, MD, PC, 1 employees
“Shelly from Dr. Janice Birenys office
Pros
User-friendly. I just like the self-training recordings and the one-on-one contact with the company. They are exceptionally proficient and helpful!
Cons
Nothing. I think it is an awesome computer program for medical practices.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Melisa
Medical Practice, 2-9 employees
“A good EHR system
Pros
Simple to adjust and glow logical layouts for a worldwide visit to incorporate CPT and ICD-10 codes
Cons
It doesnt coordinate with suggesting doctors so MDs are difficult. Fax numbers for all doctors ought to be upgraded. The instructional exercise recordings moreover got to be updated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anita
ENT, 2-9 employees
“Convenient
Pros
User friendly. I love their tutorial videos and the customer service is really helpful at all times.
Cons
Its a great software for medical practice so no disadvantage to date.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
James
Medical Practice, 2-9 employees
“Satisfactory EHR System
Pros
Easy to modify and expand scientific templates for a global visit to include CPT and ICD-10 codes.
Cons
It doesnt integrate with referring physicians so MDs are hard to send. Fax numbers for all physicians need to be updated. The tutorial videos also need to be updated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Carey
Augusta ENT dba Keefe Centre, 1-10 employees
“Great value for the price.
Pros
ENT Cloud EHR has generally been good for us! I especially appreciate that it has staged implementation so you can stagger use and add more elements once you master the previous one.
Cons
ENT Cloud EHR features are great but sometimes they do not work the way you want them to which is very frustrating! Recently we have been having a lot of issues in generating reports.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
James
Mark H Montgomery, MD PA, 1-10 employees
“Cloud based system.
Pros
The cloud-based system is very easy to use and convenient.
Cons
It does not have the referral option so its hard to do that as you have to do it manually.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anita
Greater Carolina Ear, Nose & Throat, N/A employees
“Simple to use
Pros
Simple to use, patient appointment reminders, robust billing capabilities. and it can be remotely accessed and available at affordable price.service
Cons
No con, happy with it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Denton
Denton Combs, CNP, N/A employees
“Customizable
Pros
I run my solo practice. Before using ENT Cloud, I was on a free EHR for several months which was a nightmare. The ENT Cloud software is well customized and well integrated. Tremendous billing mechanism. E-prescribing allows my staff to save time and makes my office more efficient.
Cons
I find it affordable as well.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Raymond
Mid State ENT, N/A employees
“Review
Pros
We tried many EMRs but they did not suit our specialty specific needs. After aggressive research, we went for ENT and have been happy ever since. Initial training sessions were helpful for onboarding.
Cons
Highly recommended. no cons
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Melissa
Mark H. Montgomery MD PA, N/A employees
“No downtime
Pros
Fast to start-up. Next to zero downtime.
Cons
The company assured us that the software is highly customizable but it didnt offer the flexibility we were looking for. Also, technical support requires ticket which takes too much time to type.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Shelly
Janice L. Birney, MD, PC, N/A employees
“Self training. Slef learning.
Pros
It is easy to use tools and features. self training videos are impressive and customer support is proactive.
Cons
No con, great software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
James
Mark H Montgomery, MD PA, 2-10 employees
“Satisfactory EMR - needs improvement
Pros
Cloud-based software with flexibility to adapt to latest changes in CPT and ICD-10 codes.
Cons
Referrals MD are not easy to send out. instructional and tutorial videos are outdated. and fax number should be updated.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8