softwareENT-Cloud EHR Software Reviews
17 Reviews
Overall Rating
4.5
17 Reviews
Rating Distribution
5
(10)
4
(5)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.5
17 Reviews
Rating Distribution
5
(10)
4
(5)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Filters
Specialty
Provider Size
Time Used
Easy access
Easy access
Pros
We can easily cater to the needs of our patients easily now. They can call at night and ask about their prescription and we can easily refer to their chart through the system.
Cons
No cons to add as of now.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Ray
Mid State ENT, 2-9 employees
May 10, 2022
Reliable software
Reliable software
Pros
It has a quick startup and we have experienced no downtime so far. We can always access our records with ease.
Cons
Technical support takes a lot of time to get back. They should respond quickly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Melissa
Mark H Montgomery MD, 2-9 employees
Apr 04, 2022
Amazing software
Amazing software
Pros
It is super easy to use and they have training videos on the website to help us with the process. The staff is professional and helpful. They give us one on one time.
Cons
Nothing to mention.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Shelly
Janice L. Birney Private Clinic, 2-9 employees
Mar 23, 2022
Easily compiles patient visits
Easily compiles patient visits
Pros
It is cloud-based and there is no downtime. We can easily learn and become acclimated to the software. All the medical codes are up to date.
Cons
The instructional videos are outdated and need more content.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
James
Mark H Montogomery MD, 2-9 employees
Apr 09, 2021
Good value for money
Good value for money
Pros
It is an intuitive software and has allowed us to add components and become more proficient with our workflow.
Cons
It is very hard to generate reports and their reminders send out messages with ambigous phrases that cause misunderstandings.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Carey
Augusta ENT, 2-9 employees
Apr 07, 2021
Shelly from Dr. Janice Birenys office
Shelly from Dr. Janice Birenys office
Pros
User-friendly. I just like the self-training recordings and the one-on-one contact with the company. They are exceptionally proficient and helpful!
Cons
Nothing. I think it is an awesome computer program for medical practices.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Shelly
Janice L. Birney, MD, PC, 1 employees
Mar 23, 2021
A good EHR system
A good EHR system
Pros
Simple to adjust and glow logical layouts for a worldwide visit to incorporate CPT and ICD-10 codes
Cons
It doesnt coordinate with suggesting doctors so MDs are difficult. Fax numbers for all doctors ought to be upgraded. The instructional exercise recordings moreover got to be updated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Melisa
Medical Practice, 2-9 employees
Mar 10, 2021
Convenient
Convenient
Pros
User friendly. I love their tutorial videos and the customer service is really helpful at all times.
Cons
Its a great software for medical practice so no disadvantage to date.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anita
ENT, 2-9 employees
Mar 04, 2021
Satisfactory EHR System
Satisfactory EHR System
Pros
Easy to modify and expand scientific templates for a global visit to include CPT and ICD-10 codes.
Cons
It doesnt integrate with referring physicians so MDs are hard to send. Fax numbers for all physicians need to be updated. The tutorial videos also need to be updated.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
James
Medical Practice, 2-9 employees
Mar 01, 2021
Great value for the price.
Great value for the price.
Pros
ENT Cloud EHR has generally been good for us! I especially appreciate that it has staged implementation so you can stagger use and add more elements once you master the previous one.
Cons
ENT Cloud EHR features are great but sometimes they do not work the way you want them to which is very frustrating! Recently we have been having a lot of issues in generating reports.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Carey
Augusta ENT dba Keefe Centre, 2-10 employees employees
Sep 04, 2020
Cloud based system.
Cloud based system.
Pros
The cloud-based system is very easy to use and convenient.
Cons
It does not have the referral option so its hard to do that as you have to do it manually.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
James
Mark H Montgomery, MD PA, 2-10 employees employees
Sep 02, 2020
Simple to use
Simple to use
Pros
Simple to use, patient appointment reminders, robust billing capabilities. and it can be remotely accessed and available at affordable price.service
Cons
No con, happy with it.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anita
Greater Carolina Ear, Nose & Throat, Not specified employees
Jul 08, 2017
Customizable
Customizable
Pros
I run my solo practice. Before using ENT Cloud, I was on a free EHR for several months which was a nightmare. The ENT Cloud software is well customized and well integrated. Tremendous billing mechanism. E-prescribing allows my staff to save time and makes my office more efficient.
Cons
I find it affordable as well.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Denton
Denton Combs, CNP, Not specified employees
Jan 19, 2017
Review
Review
Pros
We tried many EMRs but they did not suit our specialty specific needs. After aggressive research, we went for ENT and have been happy ever since. Initial training sessions were helpful for onboarding.
Cons
Highly recommended.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Raymond
Mid State ENT, Not specified employees
Jan 08, 2017
No downtime
No downtime
Pros
Fast to start-up. Next to zero downtime.
Cons
The company assured us that the software is highly customizable but it didnt offer the flexibility we were looking for. Also, technical support requires ticket which takes too much time to type.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Melissa
Mark H. Montgomery MD PA, Not specified employees
Dec 17, 2016
Self training. Slef learning.
Self training. Slef learning.
Pros
It is easy to use tools and features. self training videos are impressive and customer support is proactive.
Cons
No con, great software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Shelly
Janice L. Birney, MD, PC, Not specified employees
Nov 16, 2016
Satisfactory EMR - needs improvement
Satisfactory EMR - needs improvement
Pros
Cloud-based software with flexibility to adapt to latest changes in CPT and ICD-10 codes.
Cons
Referrals MD are not easy to send out. instructional and tutorial videos are outdated. and fax number should be updated.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
James
Mark H Montgomery, MD PA, 2-10 employees
Apr 24, 2016
Filters
Easy access
Easy access
Pros
We can easily cater to the needs of our patients easily now. They can call at night and ask about their prescription and we can easily refer to their chart through the system.
Cons
No cons to add as of now.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Ray
Mid State ENT, 2-9 employees
May 10, 2022
Reliable software
Reliable software
Pros
It has a quick startup and we have experienced no downtime so far. We can always access our records with ease.
Cons
Technical support takes a lot of time to get back. They should respond quickly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Melissa
Mark H Montgomery MD, 2-9 employees
Apr 04, 2022
Amazing software
Amazing software
Pros
It is super easy to use and they have training videos on the website to help us with the process. The staff is professional and helpful. They give us one on one time.
Cons
Nothing to mention.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Shelly
Janice L. Birney Private Clinic, 2-9 employees
Mar 23, 2022
Easily compiles patient visits
Easily compiles patient visits
Pros
It is cloud-based and there is no downtime. We can easily learn and become acclimated to the software. All the medical codes are up to date.
Cons
The instructional videos are outdated and need more content.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
James
Mark H Montogomery MD, 2-9 employees
Apr 09, 2021
Good value for money
Good value for money
Pros
It is an intuitive software and has allowed us to add components and become more proficient with our workflow.
Cons
It is very hard to generate reports and their reminders send out messages with ambigous phrases that cause misunderstandings.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Carey
Augusta ENT, 2-9 employees
Apr 07, 2021
Shelly from Dr. Janice Birenys office
Shelly from Dr. Janice Birenys office
Pros
User-friendly. I just like the self-training recordings and the one-on-one contact with the company. They are exceptionally proficient and helpful!
Cons
Nothing. I think it is an awesome computer program for medical practices.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Shelly
Janice L. Birney, MD, PC, 1 employees
Mar 23, 2021
A good EHR system
A good EHR system
Pros
Simple to adjust and glow logical layouts for a worldwide visit to incorporate CPT and ICD-10 codes
Cons
It doesnt coordinate with suggesting doctors so MDs are difficult. Fax numbers for all doctors ought to be upgraded. The instructional exercise recordings moreover got to be updated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Melisa
Medical Practice, 2-9 employees
Mar 10, 2021
Convenient
Convenient
Pros
User friendly. I love their tutorial videos and the customer service is really helpful at all times.
Cons
Its a great software for medical practice so no disadvantage to date.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anita
ENT, 2-9 employees
Mar 04, 2021
Satisfactory EHR System
Satisfactory EHR System
Pros
Easy to modify and expand scientific templates for a global visit to include CPT and ICD-10 codes.
Cons
It doesnt integrate with referring physicians so MDs are hard to send. Fax numbers for all physicians need to be updated. The tutorial videos also need to be updated.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
James
Medical Practice, 2-9 employees
Mar 01, 2021
Great value for the price.
Great value for the price.
Pros
ENT Cloud EHR has generally been good for us! I especially appreciate that it has staged implementation so you can stagger use and add more elements once you master the previous one.
Cons
ENT Cloud EHR features are great but sometimes they do not work the way you want them to which is very frustrating! Recently we have been having a lot of issues in generating reports.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Carey
Augusta ENT dba Keefe Centre, 2-10 employees employees
Sep 04, 2020
Cloud based system.
Cloud based system.
Pros
The cloud-based system is very easy to use and convenient.
Cons
It does not have the referral option so its hard to do that as you have to do it manually.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
James
Mark H Montgomery, MD PA, 2-10 employees employees
Sep 02, 2020
Simple to use
Simple to use
Pros
Simple to use, patient appointment reminders, robust billing capabilities. and it can be remotely accessed and available at affordable price.service
Cons
No con, happy with it.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anita
Greater Carolina Ear, Nose & Throat, Not specified employees
Jul 08, 2017
Customizable
Customizable
Pros
I run my solo practice. Before using ENT Cloud, I was on a free EHR for several months which was a nightmare. The ENT Cloud software is well customized and well integrated. Tremendous billing mechanism. E-prescribing allows my staff to save time and makes my office more efficient.
Cons
I find it affordable as well.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Denton
Denton Combs, CNP, Not specified employees
Jan 19, 2017
Review
Review
Pros
We tried many EMRs but they did not suit our specialty specific needs. After aggressive research, we went for ENT and have been happy ever since. Initial training sessions were helpful for onboarding.
Cons
Highly recommended.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Raymond
Mid State ENT, Not specified employees
Jan 08, 2017
No downtime
No downtime
Pros
Fast to start-up. Next to zero downtime.
Cons
The company assured us that the software is highly customizable but it didnt offer the flexibility we were looking for. Also, technical support requires ticket which takes too much time to type.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Melissa
Mark H. Montgomery MD PA, Not specified employees
Dec 17, 2016
Self training. Slef learning.
Self training. Slef learning.
Pros
It is easy to use tools and features. self training videos are impressive and customer support is proactive.
Cons
No con, great software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Shelly
Janice L. Birney, MD, PC, Not specified employees
Nov 16, 2016
Satisfactory EMR - needs improvement
Satisfactory EMR - needs improvement
Pros
Cloud-based software with flexibility to adapt to latest changes in CPT and ICD-10 codes.
Cons
Referrals MD are not easy to send out. instructional and tutorial videos are outdated. and fax number should be updated.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
James
Mark H Montgomery, MD PA, 2-10 employees
Apr 24, 2016