Mental Health Care, 1-10 employees
More than a year
“Try Expedium through iTech! You won't be disappointed! We have used them for over 5 years.”
Pros
It is flawless; we rarely have issues with claims (the problems are usually with the insurance company). When we do have issues, the staff can identify and resolve them so the claim gets accepted by the insurance company.
Cons
Nothing at all! We love Expedium and iTech!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Great product!”
Pros
The software is not only user-friendly and budget-friendly but also comes with exceptional customer service that ensures all your needs are promptly addressed.
Cons
I don't really see any issues with ExpEDIum Medical Billing
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Try Expedium through iTech! You won't be disappointed! We have used them for over 5 years.”
Pros
The software is flawless we rarely encounter issues with claims (it's usually on the insurance company's end), and when we do, the staff quickly identify and resolve the issue so the claim can be accepted.
Cons
There's nothing at all to complain about! I love Expedium and iTech!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Great product!”
Pros
It's straightforward to use and cost-effective. Excellent customer service.
Cons
I don't really see any problems with ExpEDIum Medical Billing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pharmaceuticals, 1-10 employees
More than a year
“Simple system for HCFA based claims”
Pros
The fields are based on traditional HCFA forms. This system allows us to clone claims for patients with repetitive services.
Cons
Adding new referring physicians--would like to type in NPI and have information populate
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Expedium Medical Billing is user friendly.”
Pros
The software is easy to use and very productive in terms of billing.
Cons
It does not have the ability to view Medical records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pharmaceuticals, 1-10 employees
More than a year
“Simple system for HCFA based claims”
Pros
The fields are based on traditional HCFA forms. This is the first system I've seen that can "clone" claims for patients with the same repetitive services.
Cons
When adding new referring physicians, I'd like to type in the NPI and have the information populate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Expedium Medical Billing is user friendly.”
Pros
It's easy to navigate and very efficient for billing.
Cons
It doesn't have the capability to view medical records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“Review of Expedium Medical Billing Software”
Pros
Their team constantly stays in touch and promptly addresses all our concerns.
Cons
It's a bit clunky. It takes a lot of keystrokes to get where I want to go. They are working on this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“RCM Services with expEDIum Medical Billing”
Pros
expEDIum provided a smooth and seamless workflow for our medical staff and doctors. Integration with EMR works great, enabling us to offer efficient and productive Revenue Cycle Management services, which boosts customer revenues.
Cons
It needs more detailed features and workflow. There should be more focus on automated data flow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 1-10 employees
More than a year
“Great service”
Pros
I love that you can see what has been billed, paid, and is still outstanding.
Cons
I have no complaints. It's very easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“Easy Integration”
Pros
It was very easy to integrate with our office's EMR product.
Cons
It could help us more with CMS Quality Measures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
More than a year
“expedium medical billing software”
Pros
What I like the most is that it's relatively easy to navigate.
Cons
It needs to be able to create statements for patients.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Hospital & Health Care, 500+ employees
More than a year
“Medical billing app”
Pros
As a medical assistant and medical biller, this app is a lifesaver!
Cons
I haven't experienced any problems since I started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Billing Software for EMS”
Pros
The simplicity of use is amazing. The tech support is the best I've come across, although I haven't needed them much beyond setup and password issues. The ability to easily input a claim and print it, if needed, is a huge plus.
Cons
I think the number input would be better if it automatically added the dashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pharmaceuticals, 1-10 employees
Less than a year
“Major Medical billing for pharmacy”
Pros
When a claim is rejected, messages about the rejection appear. Clicking on the error line directs me to the claim area that needs correction.
Cons
I found the software very easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“medical billing”
Pros
The simplicity of use and the customer service are great.
Cons
It would be great if, when entering the date of service or any other type of date, I didn't have to put the hyphen. This slows me down when manually keying a claim.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“expEDIum is the platform of of choice for efficient no nonsense billing”
Pros
Very easy to use. With minimal training, we were up and running, able to create and submit claims. The system intuitively catches mistakes in the claim scrubbing process, minimizing rejections. It's easy to clone claims and create secondaries, even without crossovers from the primary.
Cons
I don't see any cons, as the system has been very easy to use and implement, and over the past 5+ years, I have seen some great enhancements to improve workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 1-10 employees
More than a year
“billing program”
Pros
Cloning and claim form NDC line availability are great features.
Cons
Secondary claims retrieval and the ledger do not carry the total balance, and there is also no total at the end of posting payments on the same screen. This process has been submitted for consideration to their development department, but no response yet.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Hospital & Health Care, 1-10 employees
More than a year
“Outstanding Company”
Pros
It's feature-rich and able to meet a wide range of scenarios.
Cons
We do not have any complaints. All our employees learned the system quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10