softwareFreeMED EMR Software Reviews
9 Reviews
Overall Rating
4.1
9 Reviews
Rating Distribution
5
(3)
4
(5)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
9 Reviews
Rating Distribution
5
(3)
4
(5)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Very capable EMR.
Very capable EMR.
Pros
The system is very adaptable which we love the most. It is extremely flexible and anything from the features to the look and feel of the software can be customized. The only price we paid was to a third party vendor who modified the code for us and implemented it in our system. And the price is negligible when we consider the benefits we have been extracting from FreeMED. There are various templates available for customization and use. It makes running a practice easy and enjoyable. The softwares incredible EMR capabilities are really helpful in managing our practice activities.
Cons
The UI is extremely basic and feels at least 10 years old. This could be partly due to it being completely free but even open source free software like Android receives fresh UI updates regularly. Updates are rare and any problem we face sits for at least a week before we hire someone to fix it for us. I would appreciate it if some official training program was available. Customer service is basically non-existent, which is understable, but that leaves you stranded in the middle if you run into a problem.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Marcus
Medical Practice, 11-50 employees employees
Mar 22, 2023
Paperless medical practice made possible by FreeMED.
Paperless medical practice made possible by FreeMED.
Pros
FreeMED has enabled us to eliminate paper files completely. It has made document management a breeze which keeps us more organized. We moved all our papers to the digital database and use just FreeMED to run our practice now. It is very simple and has all the features that a doctor may need. Features such as appointment reminders and the opportunity to generate and add your own papers are what I like the most. I also appreciate that they have put effort into templates that are already included in base software.
Cons
Training myself and the employees was a bit difficult. With every other paid software, we have an option to get the staff trained via in-person or online training. This is not the case with FreeMED, though. There are no hands-on tutorial choices available or the possibility of arranging a training session. Only a handful of videos are available online which deal with the most basic tasks and nothing more. There should be some hands-on instruction or customized training programs with a payment plan which we won’t mind at all.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ron
Medical Practice, 11-50 Employees employees
Feb 15, 2023
Unbelievable that this is free!
Unbelievable that this is free!
Pros
The FreeMED EMR software has so many fantastic features that have assisted us in increasing our productivity. It is the only software I implemented in the beginning since it was free, but it turned out to be so great that I would even pay to have it implemented in my system. All the features are so well made that it is hard to believe that it is all available at no cost. FreeMED integrates with third party software so well and almost all other software I use can access it. I love that I can just open one app to complete all of my work.
Cons
Since it is open source, it is very basic and requires a lot of work to be done in order to truly make it useful. There are no features in the software that may assist us in organizing our patients appointments or medical bills. We had to stitch many pieces together and still use multiple software to run our practice just to keep the overheads under control. This is something that I already expected and made amends accordingly. Hiring a coding expert solved the problem for us and FreeMED is still cheaper than the rest after all the expenses.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Josh A.
Medical Practice, 1-10 Employees employees
Jan 17, 2023
A brilliant piece of software that costs you nothing
A brilliant piece of software that costs you nothing
Pros
The FreeMED EMR software has some excellent features that are helpful in increasing the productivity of our firm. The softwares finest feature is that all of its customers may use it for free and take advantage of all of its features and capabilities. The system offers seamless integration, making it simple to use the application from any location. We admire the systems flexibility. There are several templates that can be customized and used. It makes running a practice a breeze and a lot of fun.
Cons
The amazing EMR capabilities provided by the software are really beneficial in managing our practice processes. The UI is incredibly easy to use and customizable, with tons of features. However, there are no capabilities in the software that may help us organize our patients visits or medical bills. It is really annoying that we handle every aspect of our practices daily operations using two to three separate pieces of software.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Isabella B.
Medical Practice, 30-45 Employees employees
Nov 13, 2022
Guaranteed satisfaction!
Guaranteed satisfaction!
Pros
We love how its easy to use. You can also customize what you would like to see on your screen so you are not overwhelmed. They are always updating with the times. The staff is always on board to help if you have any problems or quries.
Cons
No problems at all.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Amanda
My Mental Health LLC, 10-49 employees
May 04, 2022
Great software but costly!
Great software but costly!
Pros
I really like the fact that we no longer have to have paper files, ease of use overall, and some of the features like appointment reminders, and the ability to create and add your own documents. I also like the different templates already contained in the system.
Cons
There are no hands-on tutorial options only videos. There should be some hands-on tutorials.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Deidra
All Things to All People Family Services, 2-9 employees
Apr 13, 2022
Helpful tools!
Helpful tools!
Pros
Wonderful features in terms of billing, scheduling, management of goals, and data tracking. There is a lot of information on the training programs, and lots of useful tools to be used.
Cons
Sometimes, its difficult to make corrections and it takes up some time.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Gregory
ABLS, 2-9 employees
Mar 08, 2022
Single featured software!
Single featured software!
Pros
FreeMED software provides free trial and is suitable for small-scale practice only. Charting feature is the only workable feature.
Cons
Theres no training facility and it lacks essential tools for EMR purposes. customer service is only web-based and takes a lot of time to respond.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Anonymous
Hospital & Health Care, 100-499 employees
Mar 17, 2021
Its not bad
Its not bad
Pros
The features are great, Customer staff is super helpful and always there to help.
Cons
It could use an update as it tends to get very slow.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Harry
Riverside, - employees
Sep 04, 2020
Filters
Very capable EMR.
Very capable EMR.
Pros
The system is very adaptable which we love the most. It is extremely flexible and anything from the features to the look and feel of the software can be customized. The only price we paid was to a third party vendor who modified the code for us and implemented it in our system. And the price is negligible when we consider the benefits we have been extracting from FreeMED. There are various templates available for customization and use. It makes running a practice easy and enjoyable. The softwares incredible EMR capabilities are really helpful in managing our practice activities.
Cons
The UI is extremely basic and feels at least 10 years old. This could be partly due to it being completely free but even open source free software like Android receives fresh UI updates regularly. Updates are rare and any problem we face sits for at least a week before we hire someone to fix it for us. I would appreciate it if some official training program was available. Customer service is basically non-existent, which is understable, but that leaves you stranded in the middle if you run into a problem.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Marcus
Medical Practice, 11-50 employees employees
Mar 22, 2023
Paperless medical practice made possible by FreeMED.
Paperless medical practice made possible by FreeMED.
Pros
FreeMED has enabled us to eliminate paper files completely. It has made document management a breeze which keeps us more organized. We moved all our papers to the digital database and use just FreeMED to run our practice now. It is very simple and has all the features that a doctor may need. Features such as appointment reminders and the opportunity to generate and add your own papers are what I like the most. I also appreciate that they have put effort into templates that are already included in base software.
Cons
Training myself and the employees was a bit difficult. With every other paid software, we have an option to get the staff trained via in-person or online training. This is not the case with FreeMED, though. There are no hands-on tutorial choices available or the possibility of arranging a training session. Only a handful of videos are available online which deal with the most basic tasks and nothing more. There should be some hands-on instruction or customized training programs with a payment plan which we won’t mind at all.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ron
Medical Practice, 11-50 Employees employees
Feb 15, 2023
Unbelievable that this is free!
Unbelievable that this is free!
Pros
The FreeMED EMR software has so many fantastic features that have assisted us in increasing our productivity. It is the only software I implemented in the beginning since it was free, but it turned out to be so great that I would even pay to have it implemented in my system. All the features are so well made that it is hard to believe that it is all available at no cost. FreeMED integrates with third party software so well and almost all other software I use can access it. I love that I can just open one app to complete all of my work.
Cons
Since it is open source, it is very basic and requires a lot of work to be done in order to truly make it useful. There are no features in the software that may assist us in organizing our patients appointments or medical bills. We had to stitch many pieces together and still use multiple software to run our practice just to keep the overheads under control. This is something that I already expected and made amends accordingly. Hiring a coding expert solved the problem for us and FreeMED is still cheaper than the rest after all the expenses.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Josh A.
Medical Practice, 1-10 Employees employees
Jan 17, 2023
A brilliant piece of software that costs you nothing
A brilliant piece of software that costs you nothing
Pros
The FreeMED EMR software has some excellent features that are helpful in increasing the productivity of our firm. The softwares finest feature is that all of its customers may use it for free and take advantage of all of its features and capabilities. The system offers seamless integration, making it simple to use the application from any location. We admire the systems flexibility. There are several templates that can be customized and used. It makes running a practice a breeze and a lot of fun.
Cons
The amazing EMR capabilities provided by the software are really beneficial in managing our practice processes. The UI is incredibly easy to use and customizable, with tons of features. However, there are no capabilities in the software that may help us organize our patients visits or medical bills. It is really annoying that we handle every aspect of our practices daily operations using two to three separate pieces of software.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Isabella B.
Medical Practice, 30-45 Employees employees
Nov 13, 2022
Guaranteed satisfaction!
Guaranteed satisfaction!
Pros
We love how its easy to use. You can also customize what you would like to see on your screen so you are not overwhelmed. They are always updating with the times. The staff is always on board to help if you have any problems or quries.
Cons
No problems at all.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Amanda
My Mental Health LLC, 10-49 employees
May 04, 2022
Great software but costly!
Great software but costly!
Pros
I really like the fact that we no longer have to have paper files, ease of use overall, and some of the features like appointment reminders, and the ability to create and add your own documents. I also like the different templates already contained in the system.
Cons
There are no hands-on tutorial options only videos. There should be some hands-on tutorials.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Deidra
All Things to All People Family Services, 2-9 employees
Apr 13, 2022
Helpful tools!
Helpful tools!
Pros
Wonderful features in terms of billing, scheduling, management of goals, and data tracking. There is a lot of information on the training programs, and lots of useful tools to be used.
Cons
Sometimes, its difficult to make corrections and it takes up some time.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Gregory
ABLS, 2-9 employees
Mar 08, 2022
Single featured software!
Single featured software!
Pros
FreeMED software provides free trial and is suitable for small-scale practice only. Charting feature is the only workable feature.
Cons
Theres no training facility and it lacks essential tools for EMR purposes. customer service is only web-based and takes a lot of time to respond.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Anonymous
Hospital & Health Care, 100-499 employees
Mar 17, 2021
Its not bad
Its not bad
Pros
The features are great, Customer staff is super helpful and always there to help.
Cons
It could use an update as it tends to get very slow.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Harry
Riverside, - employees
Sep 04, 2020