Total 4 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

25%

3

Stars

0%

2

Stars

25%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TM

Tanay M.

Consultancy, 51-100 employees

5.0
May 2024

As a solutions consultant, I worked with Fuse to integrate SAP

Pros

SAP becomes so much more userfriendly with this tool. It's easy to learn and control, with the drag and drop and click to assign features being a huge plus.

Cons

Since the software is relatively new, there is not much content or learning material available online so you end up relying heavily on the company's own documentation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JL

James L.

Not Specified, 11-50 employees

5.0
February 2024

makes you grow faster!

Pros

Fuse is, by far the best dental software I have ever used. We have been a FUSE customer for over 5 years and it has truly evolved into one of the top software solutions available. Its incredibly interactive design has allowed us to grow our practice to 4 locations over the last 5 years and that wouldn't have been possible without FUSE. Patterson consistently updates the software with new, exciting features, which helps the product continue to evolve with its users. I can't recommend this software enough.

Cons

Honestly there isn't much that I don't like about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Hospital and Health Care, 11-50 employees

2.0
April 2019

Difficult to use

Pros

I really appreciated having all the patient information in one place, which made verifying insurance a lot easier. Also it looked great, which added to the overall experience.

Cons

The insurance input tab was confusing for me, especially when it came to adjusting PPO insurance fees. Though some changes have been made since then, we stopped using the software after about 5 months. At that time I just didn't think it was quite ready. It might be better now, though.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

VU

Verified User

Hospital and Health Care, 51-100 employees

4.0
December 2018

It was pretty good

Pros

This was my first time using FUSE and I was able to get up and running without any issues. The connection was solid and everything worked smoothly.

Cons

I don't have any dislikes mostly because this was my first experience with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8