Last Updated

Overview

Fuse supports dental practices with centralized appointment scheduling and shared patient records across different locations. Although its integration options can be improved, the platform's multi-location capabilities make it a compelling solution for dental groups. Overall, the software reporting tools give practice managers visibility across offices.

Fuse Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Billing and Invoicing
  • Claims Management

Fuse Features

Centralized Appointment Scheduling

Fuse software lets dental practices arrange provider appointments throughout any connected office location. It allows staff to work with schedules for different sites by using the same system. The platform is useful when healthcare providers rotate between offices or patients need appointments at another practice location.

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Patient Crossover

The platform maintains a shared patient health record throughout connected dental offices at multiple locations. It allows patients to freely move between these different locations without requiring separate records at each site. The software gives clinical and administrative staff access to the same patient information when care takes place at another office.

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Insurance Billing

Fuse features insurance billing tools that can be handled throughout multiple office locations from a central screen. It lets staff process billing activity without switching between separate location systems. The platform is specifically helpful for dental groups who need to manage insurance claims and account activity across several connected practices.

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Centralized Reporting

This functionality provides visibility into practice performance throughout multiple locations. It allows users to review information for the entire organization or narrow the view to selected offices. Fuse lets practice owners and managers analyze location-specific results without maintaining separate reporting systems.

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Team Crossover

The system allows staff members to work at different locations while retaining their account preferences. Their settings remain connected to their individual login, so moving between offices does not require them to reconfigure their preferred Fuse setup at each location again.

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Pros And Cons of Fuse

Pros

  • Simplifies management across multiple dental locations

  • Speeds up access to patient records

  • Makes multi-location scheduling more convenient

  • Simplifies insurance billing across offices

  • Supports better decisions with clear practice performance insights

Cons

  • No API access

  • Does not have a dedicated mobile app

  • Initial implementation might be time-consuming

Fuse Reviews

Total 4 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

25%

3

Stars

0%

2

Stars

25%

1

Stars

0%

Share your experience

TM
Tanay M.

Consultancy, 51-100 employees

5.0

“As a solutions consultant, I worked with Fuse to integrate SAP”

Pros

SAP becomes so much more userfriendly with this tool. It's easy to learn and control, with the drag and drop and click to assign features being a huge plus.

Cons

Since the software is relatively new, there is not much content or learning material available online so you end up relying heavily on the company's own documentation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JL
James L.

Not Specified, 11-50 employees

5.0

“makes you grow faster!”

Pros

Fuse is, by far the best dental software I have ever used. We have been a FUSE customer for over 5 years and it has truly evolved into one of the top software solutions available. Its incredibly interactive design has allowed us to grow our practice to 4 locations over the last 5 years and that wouldn't have been possible without FUSE. Patterson consistently updates the software with new, exciting features, which helps the product continue to evolve with its users. I can't recommend this software enough.

Cons

Honestly there isn't much that I don't like about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Hospital and Health Care, 11-50 employees

2.0

“Difficult to use”

Pros

I really appreciated having all the patient information in one place, which made verifying insurance a lot easier. Also it looked great, which added to the overall experience.

Cons

The insurance input tab was confusing for me, especially when it came to adjusting PPO insurance fees. Though some changes have been made since then, we stopped using the software after about 5 months. At that time I just didn't think it was quite ready. It might be better now, though.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

Frequently Asked Questions

Does Fuse offer an API?

No, Fuse does not offer an API to its users.

What types of pricing plans does Fuse offer?

The platform's starting price is estimated to start from $350/practice/month. Get a custom Fuse pricing plan today.

What language does Fuse support?

Fuse supports English and French languages.

Who are the typical users of Fuse?

Fuse is used by dental clinics.

What other apps does Fuse integrate with?

Fuse integrates with several platforms to send statements based on a patient's mail or e-communications preference from the Fuse Receivables page. Additionally, the platform's partnership with Global Payments Integrated provides secure and convenient credit card payment processing for your practice.

Does Fuse have a mobile app?

No, Fuse does not have a mobile app.

What level of support does Fuse offer?

Fuse provides form submission support.