iClinic Reviews - Pros, Cons, and Features

“Overall good

Pros

Ease of use, template customization, and integration between EHR and practice management stand out as strengths. The ability to copy and paste from Microsoft Word further enhances its practicality.

Cons

The software is criticized for being slow to adapt to changing regulations, and updates are perceived as not effectively correcting flaws. Customer support is noted to face challenges in resolving issues.

“Convenience for medical record, billing and all of work

Pros

The software's reliability and trustworthiness are emphasized, allowing for usage across various devices when connected to the internet.

Cons

The need to pay in full for features not needed in a specialized field, such as physical therapy, is considered a drawback. Customization options are suggested for improvement.

“It is a good software for the money.

Pros

The revisit option is appreciated for expediting routine office visits, and the software's consistent updates align with job requirements.

Cons

Limited customization options, particularly for fields populated from drop-down boxes, are identified as drawbacks. The software's limitation to internists and general practitioners without modification for podiatry is noted.

“used for several years encountered few problems here and there but overall rated 4/5 stars

Pros

Improved communication among iClinic providers in the area is facilitated by the widespread use of MDLand, showcasing its user-friendly and self-explanatory navigation.

Cons

Slow processing unrelated to Wi-Fi speed, password-locked document submission for unlocking, and occasional software freezes are reported issues.

“IT WORKS

Pros

Constant improvement, addition of new features, and keeping up with current coding practices contribute to the software's continued relevance. Accessible customer service further enhances its appeal.

Cons

Sluggish performance at times, mysterious slowdowns, inability to save a local copy on the computer, and charges for eFax are mentioned as concerns.

“Takes a while to learn because the interface is not user friendly. But the capabilities do the job.

Pros

Noteworthy for its facilitation of billing processes, with a focus on efficient money management.

Cons

The interface is described as confusing and crowded, making it challenging for users to navigate. Patient check-in, particularly in high-traffic medical clinics, can be time-consuming and burdensome, especially when certain information is not readily available.

“Good

Pros

Stands out for electronic healthcare and chart processing, providing ease with templates and favorites. The ability to work on multiple patient records simultaneously is an added advantage.

Cons

Issues with EOBs (Explanation of Benefits) have been mentioned, with users expressing difficulty obtaining them and encountering challenges when seeking assistance from the company.

“Gets the job done but is annoying sometimes to use.

Pros

Most required features are readily available, with a special mention for the convenience of billing. The inclusion of photo ID and insurance photo upload features enhances the user experience, making patient identification easy. Additionally, accessible and user-friendly ICD codes contribute to the software's appeal.

Cons

The software's performance is criticized for being slow at times, with extended loading times for patient profiles. The interface is deemed cluttered, and user-friendliness is considered suboptimal. Inconsistencies, such as missing "* required" indicators for certain mandatory fields, have been noted.

“easy to use, but functions are too little

Pros

Notably fast synchronization and ease of use, making it a straightforward solution.

Cons

The design of sign-in sheets is deemed unfriendly, and the process of putting patients in the waiting room is considered inconvenient.

“I am happy overall.

Pros

An attractive feature is the software's capability to enable the creation and modification of personalized templates. This facilitates the printing of medical forms containing vital information, such as vaccination records and growth charts, offering a convenient and customizable experience.

Cons

The billing component seems to be an afterthought, lacking some typical reporting functions. The process for obtaining credit for meaningful use measures involves numerous steps, and secure messaging encounters occasional failures. Additional charges for secure email and fax pages through the system contribute to user concerns.

“iclinic has been great for our office. It is easy to use and billing is easy as well.

Pros

The software's adaptability to individual needs is highlighted, especially for a pediatrician who can customize templates based on frequent usage. The inclusion of a clearinghouse in the monthly rate adds to its appeal.

Cons

The messaging and follow-up action function is reported to be less effective, with concerns about lab reports not being attached to messages. Periodic system downtimes are acknowledged as a potential annoyance.

“We looked for a new EMR for a long time, this one is the best!

Pros

Described as flexible and convenient, MDLand stands out after evaluating multiple systems. The choice has proven regret-free, emphasizing its user-friendly nature and comprehensive functionalities.

Cons

While navigating slightly differently in different browsers is noted, users express familiarity with their chosen browsers, ensuring functionality.

“Overall a good EHR

Pros

The software's integration of practice management and Electronic Health Records (EHR) within a single platform is a notable advantage. It caters well to the needs of primary care doctors and aligns with government reporting requirements.

Cons

The messaging and follow-up action function is deemed less effective, requiring multiple clicks to access lab reports. Improvement in the pharmacy search function is suggested.

“Mdland is one of the most user friendly EMRs in terms of use.

Pros

MDLand's user-friendly design, customization options, and functionality for patient charting, billing, and ERA contribute to its ease of use. The affordability further enhances its appeal.

Cons

Server and connection problems, long loading times, and app crashes for simple functions are reported concerns.

“excellent

Pros

The software's ease of use, coupled with responsive customer support, makes it well-suited for government reporting and billing purposes. The introduction of a new mobile version adds to its convenience.

Cons

The learning curve associated with using the software and the lack of communication with other systems are acknowledged as challenges.

“Have used iClinic for more than 4 years, generally speaking, like it.

Pros

Noted for multiple functions, MDLand can serve as a clearinghouse and is praised for its easy setup, including user, insurance, billing, and high customization capabilities.

Cons

Limited online and in-software support, especially for billing and other small functions, is highlighted as an area for improvement.

“It can used any where, convinient.

Pros

The software's web-based nature, eliminating the need for downloads or installations, allows for universal usage across computers and iPads.

Cons

The software is deemed insufficient for specialist providers, specifically for physical therapy and injection templates in the case of a P.M.R. provider.