softwareiClinic Health Reviews
37 Reviews
Overall Rating
4.2
37 Reviews
Rating Distribution
5
(16)
4
(13)
3
(8)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.2
37 Reviews
Rating Distribution
5
(16)
4
(13)
3
(8)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Specialty
Provider Size
Time Used
iClinic EMR
iClinic EMR
Pros
Particularly easy to use, with a special emphasis on billing, payment posting, and related processes.
Cons
The reporting panel, particularly financial reports, is identified as an area requiring improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Medical Practice, 11-50 employees
N/A
Dec 01, 2020
Get medical advice from your home
Get medical advice from your home
Pros
Offers connectivity with doctors in India, providing valuable assistance for medical issues.
Cons
Allegations have been made that the company did not honor their money-back guarantee.
Ease of use
10
Value for money
7
Customer Support
4
Functionality
10
Lilia
Security and Investigations, 500+ employees
N/A
Jan 01, 2020
Very User Friendly , Convenient , Good for Quality Reporting
Very User Friendly , Convenient , Good for Quality Reporting
Pros
MDLand is praised for its user-friendliness, convenience, and effectiveness in quality reporting. Continuous improvements align with provider feedback, showcasing a commitment to enhancing efficiency and meeting quality measures.
Cons
Updates to the system occasionally lead to delays and slowdowns, with room for improvement in some minor factors identified.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Lili
Medical Practice, 51-100 employees
N/A
Oct 01, 2019
Multifunction
Multifunction
Pros
This software earns the label of a multifunctional tool due to its ability to seamlessly handle various tasks. As a medical practitioner, the ease of accessing and searching patients' medical history, along with efficient billing and accounting features, significantly contributes to its practicality. The software's cloud-based nature allows for accessibility from anywhere, ensuring ease of use.
Cons
The software, though beneficial, comes with a slightly higher cost. Occasionally, users encounter issues like accounts getting stuck, necessitating a logout and login for resolution. Finding documents can be challenging at times. As a pediatrician, certain limitations, such as the inability to input height in centimeters or inches directly, pose practical inconveniences. Interface issues persist, including challenges in connecting associated plans in the Assessment with one click. The spell check feature and the persistence of corrections in Rx templates need improvement. Random appearance of "PRN" in Rx templates and the sorting of inactive medications alphabetically rather than by dates are identified as inconveniences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dilushi
Medical Practice, 500+ employees
N/A
May 01, 2019
Great EMR for sole or small group practice
Great EMR for sole or small group practice
Pros
Transitioning from a previous EMR, MDLand has proven efficient, saving time and offering enhanced usability. Noteworthy aspects include its billing and accounting systems, which streamline payment tracking and claims adjustment. The variety of templates for office visit notes and Physical Examinations (PE) further contribute to its efficiency. The positive experience is emphasized by commendable customer service.
Cons
Downloading and uploading patient information can be time-consuming, and finding specific diagnoses may prove challenging. Visibility into medication history and refill information needs improvement. A generalized consent form for office procedures is suggested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Baoping
Health Wellness and Fitness, 1-10 employees
N/A
Aug 01, 2018
MDland IClinic
MDland IClinic
Pros
Documenting patient charts is described as very easy, particularly appreciated by primary care physicians for the simplified retrieval of patient medical information. The billing function is highlighted as another standout feature, streamlining the billing process.
Cons
The decision to change systems is attributed to the continuous improvement of the program, which may require adjustments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanbin
Medical Practice, 11-50 employees
N/A
Aug 01, 2018
iClinic is a very good and reasonably priced program
iClinic is a very good and reasonably priced program
Pros
The interlinking of clinical and business aspects of the practice contributes to seamless operations.
Cons
A desire is expressed for direct reporting of PQRS measures from iClinic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chau
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
ehhh
ehhh
Pros
Strong support and relative simplicity contribute to positive user experiences.
Cons
Accounting functions are described as mediocre, with reports criticized for poor formatting compared to other platforms. Design changes are criticized for making things harder to read.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
SUSAN
Medical Practice, 11-50 employees
N/A
Aug 01, 2018
Great Product..
Great Product..
Pros
The software stands out for its comprehensiveness, covering a wide range of functionalities.
Cons
The absence of a spell check feature is a notable drawback, and there is a perceived delay in implementing even straightforward improvement suggestions by the programmers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
MDLAND
MDLAND
Pros
A highly effective all-in-one solution, particularly notable for its billing capabilities.
Cons
Requests for additional features, such as more options for vaccine consent and expanded insurance eligibility, have been highlighted as areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MD MASUD
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Good overall.
Good overall.
Pros
User-friendly and easy to navigate, providing a seamless experience overall.
Cons
The cost of the software can be a concern for small practices, posing a potential challenge.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Howard
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Medical Receptionist
Medical Receptionist
Pros
Reliable consumer services that effectively address and resolve issues.
Cons
While the software is generally considered good, there are instances where users struggle to find specific features or information.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Kiki
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Good consumer service
Good consumer service
Pros
Consistent problem resolution through consumer service is a testament to the reliable and effective support provided by MDLand.
Cons
Occasional software freezing and the need for logout and login to resolve issues are noted as intermittent challenges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rong
Medical Practice, 1-10 employees
N/A
Jul 01, 2018
About iclinic
About iclinic
Pros
Combines friendliness with efficiency, offering a unified platform for various tasks.
Cons
Some items, like OPV, are reported to be outdated and not updated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hongye
Medical Practice, 51-100 employees
N/A
Jul 01, 2018
Great product
Great product
Pros
Company responsiveness and the abundance of available information are commendable features.
Cons
Adjusting to the amount of visible data requires some acclimatization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jonathan
Medical Practice, 1-10 employees
N/A
Jul 01, 2018
Get's the job done but other options offer more.
Get's the job done but other options offer more.
Pros
The software stands out for its user-friendly design, presenting a minimal learning curve for new users. Additionally, it provides a cost-effective solution compared to other systems, and its suitability for meaningful use attestation adds to its appeal.
Cons
Improved navigational ease is desired, with users noting the need to click through multiple places to find information. Challenges in maintaining internal notes during navigation are reported. Enhanced features such as auto texting and emails for appointment reminders are suggested. Integration with the American Academy of Ophthalmology for Macra/MIPS registration is seen as a potential improvement.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Sherin
N/A, N/A employees
More than a year
Mar 01, 2018
We are an Ophthalmology practice and MD land has been a pretty good EMR.
We are an Ophthalmology practice and MD land has been a pretty good EMR.
Pros
Noteworthy for its simplicity in making appointments and generating reports, MD Land impresses with features like easy imprinting of patients' demographics. Particularly advantageous for Ophthalmology patients, it includes sections for refractions, intraocular pressures, and current glasses. The cloud-based accessibility enhances its value, and the color-coded appointment system aids in quick identification.
Cons
Customer service responsiveness is noted as an area for improvement, along with a suggestion for more comprehensive online tutorials, especially regarding MACRA and MIPS. The medication template is identified as an aspect needing improvement.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Joanne
N/A, N/A employees
More than a year
Mar 01, 2018
Longtime user. Big bang for the buck. Totally user friendly and customizable.
Longtime user. Big bang for the buck. Totally user friendly and customizable.
Pros
Offering substantial value for its cost, the software is lauded for its user-friendly interface and customization options. Key features such as inventory management and robust billing and accounting capabilities eliminate the need for external billing services, making it a cost-effective solution.
Cons
Periodic system downtimes for maintenance are acknowledged, typically occurring during non-working hours. Different browser behavior is noted, requiring users to adapt.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
N/A, N/A employees
More than a year
Mar 01, 2018
I am managing since this is the only EMR I used outpatient. I am comfortable now
I am managing since this is the only EMR I used outpatient. I am comfortable now
Pros
Accessibility from any location and computer, combined with responsive customer support, adds to the positive user experience. The straightforward nature of most features ensures easy understanding.
Cons
The software is identified as taking time for downloading and uploading patient information. Challenges include difficulty in finding specific diagnoses and determining medication sending details. A suggestion is made to add a generalized consent form for office procedures.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Akash
N/A, N/A employees
More than a year
Mar 01, 2018
Excellent EMR with billing function.
Excellent EMR with billing function.
Pros
Characterized as comprehensive, the software proves efficient once set up. Features like easy visit documentation and billing, included in the monthly fee, add to its appeal. The support staff's responsiveness, referral letter management, and document upload capabilities are also commended.
Cons
The absence of a written manual is noted, with training provided during implementation. Third-party 2-factor authentication for controlled substance prescriptions and slow pharmacy search are mentioned as concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
N/A, N/A employees
Less than a year
Mar 01, 2018
Overall good
Overall good
Pros
Ease of use, template customization, and integration between EHR and practice management stand out as strengths. The ability to copy and paste from Microsoft Word further enhances its practicality.
Cons
The software is criticized for being slow to adapt to changing regulations, and updates are perceived as not effectively correcting flaws. Customer support is noted to face challenges in resolving issues.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rajesh
Hospital & Health Care, 1-10 employees
N/A
Mar 01, 2018
Convenience for medical record, billing and all of work
Convenience for medical record, billing and all of work
Pros
The software's reliability and trustworthiness are emphasized, allowing for usage across various devices when connected to the internet.
Cons
The need to pay in full for features not needed in a specialized field, such as physical therapy, is considered a drawback. Customization options are suggested for improvement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Seungyoul
Hospital & Health Care, 1-10 employees
N/A
Mar 01, 2018
It is a good software for the money.
It is a good software for the money.
Pros
The revisit option is appreciated for expediting routine office visits, and the software's consistent updates align with job requirements.
Cons
Limited customization options, particularly for fields populated from drop-down boxes, are identified as drawbacks. The software's limitation to internists and general practitioners without modification for podiatry is noted.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
ROY
N/A, N/A employees
More than a year
Mar 01, 2018
used for several years encountered few problems here and there but overall rated 4/5 stars
used for several years encountered few problems here and there but overall rated 4/5 stars
Pros
Improved communication among iClinic providers in the area is facilitated by the widespread use of MDLand, showcasing its user-friendly and self-explanatory navigation.
Cons
Slow processing unrelated to Wi-Fi speed, password-locked document submission for unlocking, and occasional software freezes are reported issues.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sandy
N/A, N/A employees
More than a year
Mar 01, 2018
IT WORKS
IT WORKS
Pros
Constant improvement, addition of new features, and keeping up with current coding practices contribute to the software's continued relevance. Accessible customer service further enhances its appeal.
Cons
Sluggish performance at times, mysterious slowdowns, inability to save a local copy on the computer, and charges for eFax are mentioned as concerns.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
CHARLOTTE
N/A, N/A employees
More than a year
Mar 01, 2018
Takes a while to learn because the interface is not user friendly. But the capabilities do the job.
Takes a while to learn because the interface is not user friendly. But the capabilities do the job.
Pros
Noteworthy for its facilitation of billing processes, with a focus on efficient money management.
Cons
The interface is described as confusing and crowded, making it challenging for users to navigate. Patient check-in, particularly in high-traffic medical clinics, can be time-consuming and burdensome, especially when certain information is not readily available.
Ease of use
4
Value for money
7
Customer Support
8
Functionality
7
Jeffrey
N/A, N/A employees
Less than 6 months
Mar 01, 2018
Good
Good
Pros
Stands out for electronic healthcare and chart processing, providing ease with templates and favorites. The ability to work on multiple patient records simultaneously is an added advantage.
Cons
Issues with EOBs (Explanation of Benefits) have been mentioned, with users expressing difficulty obtaining them and encountering challenges when seeking assistance from the company.
Ease of use
7
Value for money
8
Customer Support
4
Functionality
8
Niki
N/A, N/A employees
Less than a year
Mar 01, 2018
Gets the job done but is annoying sometimes to use.
Gets the job done but is annoying sometimes to use.
Pros
Most required features are readily available, with a special mention for the convenience of billing. The inclusion of photo ID and insurance photo upload features enhances the user experience, making patient identification easy. Additionally, accessible and user-friendly ICD codes contribute to the software's appeal.
Cons
The software's performance is criticized for being slow at times, with extended loading times for patient profiles. The interface is deemed cluttered, and user-friendliness is considered suboptimal. Inconsistencies, such as missing "* required" indicators for certain mandatory fields, have been noted.
Ease of use
4
Value for money
7
Customer Support
8
Functionality
7
Jin
N/A, N/A employees
Less than 6 months
Mar 01, 2018
easy to use, but functions are too little
easy to use, but functions are too little
Pros
Notably fast synchronization and ease of use, making it a straightforward solution.
Cons
The design of sign-in sheets is deemed unfriendly, and the process of putting patients in the waiting room is considered inconvenient.
Ease of use
10
Value for money
4
Customer Support
8
Functionality
4
janet
N/A, N/A employees
Less than a year
Mar 01, 2018
I am happy overall.
I am happy overall.
Pros
An attractive feature is the software's capability to enable the creation and modification of personalized templates. This facilitates the printing of medical forms containing vital information, such as vaccination records and growth charts, offering a convenient and customizable experience.
Cons
The billing component seems to be an afterthought, lacking some typical reporting functions. The process for obtaining credit for meaningful use measures involves numerous steps, and secure messaging encounters occasional failures. Additional charges for secure email and fax pages through the system contribute to user concerns.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Yelena
Health Wellness and Fitness, 1-10 employees
N/A
Feb 01, 2018
iclinic has been great for our office. It is easy to use and billing is easy as well.
iclinic has been great for our office. It is easy to use and billing is easy as well.
Pros
The software's adaptability to individual needs is highlighted, especially for a pediatrician who can customize templates based on frequent usage. The inclusion of a clearinghouse in the monthly rate adds to its appeal.
Cons
The messaging and follow-up action function is reported to be less effective, with concerns about lab reports not being attached to messages. Periodic system downtimes are acknowledged as a potential annoyance.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eddie
Hospital & Health Care, 1-10 employees
N/A
Feb 01, 2018
We looked for a new EMR for a long time, this one is the best!
We looked for a new EMR for a long time, this one is the best!
Pros
Described as flexible and convenient, MDLand stands out after evaluating multiple systems. The choice has proven regret-free, emphasizing its user-friendly nature and comprehensive functionalities.
Cons
While navigating slightly differently in different browsers is noted, users express familiarity with their chosen browsers, ensuring functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, N/A employees
More than a year
Feb 01, 2018
Overall a good EHR
Overall a good EHR
Pros
The software's integration of practice management and Electronic Health Records (EHR) within a single platform is a notable advantage. It caters well to the needs of primary care doctors and aligns with government reporting requirements.
Cons
The messaging and follow-up action function is deemed less effective, requiring multiple clicks to access lab reports. Improvement in the pharmacy search function is suggested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
wai
N/A, N/A employees
More than a year
Feb 01, 2018
Mdland is one of the most user friendly EMRs in terms of use.
Mdland is one of the most user friendly EMRs in terms of use.
Pros
MDLand's user-friendly design, customization options, and functionality for patient charting, billing, and ERA contribute to its ease of use. The affordability further enhances its appeal.
Cons
Server and connection problems, long loading times, and app crashes for simple functions are reported concerns.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
7
Victor
N/A, N/A employees
More than a year
Feb 01, 2018
excellent
excellent
Pros
The software's ease of use, coupled with responsive customer support, makes it well-suited for government reporting and billing purposes. The introduction of a new mobile version adds to its convenience.
Cons
The learning curve associated with using the software and the lack of communication with other systems are acknowledged as challenges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Xin
N/A, N/A employees
More than a year
Feb 01, 2018
Have used iClinic for more than 4 years, generally speaking, like it.
Have used iClinic for more than 4 years, generally speaking, like it.
Pros
Noted for multiple functions, MDLand can serve as a clearinghouse and is praised for its easy setup, including user, insurance, billing, and high customization capabilities.
Cons
Limited online and in-software support, especially for billing and other small functions, is highlighted as an area for improvement.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Haiyin
N/A, N/A employees
More than a year
Feb 01, 2018
It can used any where, convinient.
It can used any where, convinient.
Pros
The software's web-based nature, eliminating the need for downloads or installations, allows for universal usage across computers and iPads.
Cons
The software is deemed insufficient for specialist providers, specifically for physical therapy and injection templates in the case of a P.M.R. provider.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Danielle
N/A, N/A employees
More than a year
Feb 01, 2018
Filters
iClinic EMR
iClinic EMR
Pros
Particularly easy to use, with a special emphasis on billing, payment posting, and related processes.
Cons
The reporting panel, particularly financial reports, is identified as an area requiring improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Medical Practice, 11-50 employees
N/A
Dec 01, 2020
Get medical advice from your home
Get medical advice from your home
Pros
Offers connectivity with doctors in India, providing valuable assistance for medical issues.
Cons
Allegations have been made that the company did not honor their money-back guarantee.
Ease of use
10
Value for money
7
Customer Support
4
Functionality
10
Lilia
Security and Investigations, 500+ employees
N/A
Jan 01, 2020
Very User Friendly , Convenient , Good for Quality Reporting
Very User Friendly , Convenient , Good for Quality Reporting
Pros
MDLand is praised for its user-friendliness, convenience, and effectiveness in quality reporting. Continuous improvements align with provider feedback, showcasing a commitment to enhancing efficiency and meeting quality measures.
Cons
Updates to the system occasionally lead to delays and slowdowns, with room for improvement in some minor factors identified.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Lili
Medical Practice, 51-100 employees
N/A
Oct 01, 2019
Multifunction
Multifunction
Pros
This software earns the label of a multifunctional tool due to its ability to seamlessly handle various tasks. As a medical practitioner, the ease of accessing and searching patients' medical history, along with efficient billing and accounting features, significantly contributes to its practicality. The software's cloud-based nature allows for accessibility from anywhere, ensuring ease of use.
Cons
The software, though beneficial, comes with a slightly higher cost. Occasionally, users encounter issues like accounts getting stuck, necessitating a logout and login for resolution. Finding documents can be challenging at times. As a pediatrician, certain limitations, such as the inability to input height in centimeters or inches directly, pose practical inconveniences. Interface issues persist, including challenges in connecting associated plans in the Assessment with one click. The spell check feature and the persistence of corrections in Rx templates need improvement. Random appearance of "PRN" in Rx templates and the sorting of inactive medications alphabetically rather than by dates are identified as inconveniences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dilushi
Medical Practice, 500+ employees
N/A
May 01, 2019
Great EMR for sole or small group practice
Great EMR for sole or small group practice
Pros
Transitioning from a previous EMR, MDLand has proven efficient, saving time and offering enhanced usability. Noteworthy aspects include its billing and accounting systems, which streamline payment tracking and claims adjustment. The variety of templates for office visit notes and Physical Examinations (PE) further contribute to its efficiency. The positive experience is emphasized by commendable customer service.
Cons
Downloading and uploading patient information can be time-consuming, and finding specific diagnoses may prove challenging. Visibility into medication history and refill information needs improvement. A generalized consent form for office procedures is suggested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Baoping
Health Wellness and Fitness, 1-10 employees
N/A
Aug 01, 2018
MDland IClinic
MDland IClinic
Pros
Documenting patient charts is described as very easy, particularly appreciated by primary care physicians for the simplified retrieval of patient medical information. The billing function is highlighted as another standout feature, streamlining the billing process.
Cons
The decision to change systems is attributed to the continuous improvement of the program, which may require adjustments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanbin
Medical Practice, 11-50 employees
N/A
Aug 01, 2018
iClinic is a very good and reasonably priced program
iClinic is a very good and reasonably priced program
Pros
The interlinking of clinical and business aspects of the practice contributes to seamless operations.
Cons
A desire is expressed for direct reporting of PQRS measures from iClinic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chau
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
ehhh
ehhh
Pros
Strong support and relative simplicity contribute to positive user experiences.
Cons
Accounting functions are described as mediocre, with reports criticized for poor formatting compared to other platforms. Design changes are criticized for making things harder to read.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
SUSAN
Medical Practice, 11-50 employees
N/A
Aug 01, 2018
Great Product..
Great Product..
Pros
The software stands out for its comprehensiveness, covering a wide range of functionalities.
Cons
The absence of a spell check feature is a notable drawback, and there is a perceived delay in implementing even straightforward improvement suggestions by the programmers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
MDLAND
MDLAND
Pros
A highly effective all-in-one solution, particularly notable for its billing capabilities.
Cons
Requests for additional features, such as more options for vaccine consent and expanded insurance eligibility, have been highlighted as areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MD MASUD
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Good overall.
Good overall.
Pros
User-friendly and easy to navigate, providing a seamless experience overall.
Cons
The cost of the software can be a concern for small practices, posing a potential challenge.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Howard
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Medical Receptionist
Medical Receptionist
Pros
Reliable consumer services that effectively address and resolve issues.
Cons
While the software is generally considered good, there are instances where users struggle to find specific features or information.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Kiki
Medical Practice, 1-10 employees
N/A
Aug 01, 2018
Good consumer service
Good consumer service
Pros
Consistent problem resolution through consumer service is a testament to the reliable and effective support provided by MDLand.
Cons
Occasional software freezing and the need for logout and login to resolve issues are noted as intermittent challenges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rong
Medical Practice, 1-10 employees
N/A
Jul 01, 2018
About iclinic
About iclinic
Pros
Combines friendliness with efficiency, offering a unified platform for various tasks.
Cons
Some items, like OPV, are reported to be outdated and not updated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hongye
Medical Practice, 51-100 employees
N/A
Jul 01, 2018
Great product
Great product
Pros
Company responsiveness and the abundance of available information are commendable features.
Cons
Adjusting to the amount of visible data requires some acclimatization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jonathan
Medical Practice, 1-10 employees
N/A
Jul 01, 2018
Get's the job done but other options offer more.
Get's the job done but other options offer more.
Pros
The software stands out for its user-friendly design, presenting a minimal learning curve for new users. Additionally, it provides a cost-effective solution compared to other systems, and its suitability for meaningful use attestation adds to its appeal.
Cons
Improved navigational ease is desired, with users noting the need to click through multiple places to find information. Challenges in maintaining internal notes during navigation are reported. Enhanced features such as auto texting and emails for appointment reminders are suggested. Integration with the American Academy of Ophthalmology for Macra/MIPS registration is seen as a potential improvement.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Sherin
N/A, N/A employees
More than a year
Mar 01, 2018
We are an Ophthalmology practice and MD land has been a pretty good EMR.
We are an Ophthalmology practice and MD land has been a pretty good EMR.
Pros
Noteworthy for its simplicity in making appointments and generating reports, MD Land impresses with features like easy imprinting of patients' demographics. Particularly advantageous for Ophthalmology patients, it includes sections for refractions, intraocular pressures, and current glasses. The cloud-based accessibility enhances its value, and the color-coded appointment system aids in quick identification.
Cons
Customer service responsiveness is noted as an area for improvement, along with a suggestion for more comprehensive online tutorials, especially regarding MACRA and MIPS. The medication template is identified as an aspect needing improvement.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Joanne
N/A, N/A employees
More than a year
Mar 01, 2018
Longtime user. Big bang for the buck. Totally user friendly and customizable.
Longtime user. Big bang for the buck. Totally user friendly and customizable.
Pros
Offering substantial value for its cost, the software is lauded for its user-friendly interface and customization options. Key features such as inventory management and robust billing and accounting capabilities eliminate the need for external billing services, making it a cost-effective solution.
Cons
Periodic system downtimes for maintenance are acknowledged, typically occurring during non-working hours. Different browser behavior is noted, requiring users to adapt.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
N/A, N/A employees
More than a year
Mar 01, 2018
I am managing since this is the only EMR I used outpatient. I am comfortable now
I am managing since this is the only EMR I used outpatient. I am comfortable now
Pros
Accessibility from any location and computer, combined with responsive customer support, adds to the positive user experience. The straightforward nature of most features ensures easy understanding.
Cons
The software is identified as taking time for downloading and uploading patient information. Challenges include difficulty in finding specific diagnoses and determining medication sending details. A suggestion is made to add a generalized consent form for office procedures.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Akash
N/A, N/A employees
More than a year
Mar 01, 2018
Excellent EMR with billing function.
Excellent EMR with billing function.
Pros
Characterized as comprehensive, the software proves efficient once set up. Features like easy visit documentation and billing, included in the monthly fee, add to its appeal. The support staff's responsiveness, referral letter management, and document upload capabilities are also commended.
Cons
The absence of a written manual is noted, with training provided during implementation. Third-party 2-factor authentication for controlled substance prescriptions and slow pharmacy search are mentioned as concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
N/A, N/A employees
Less than a year
Mar 01, 2018
Overall good
Overall good
Pros
Ease of use, template customization, and integration between EHR and practice management stand out as strengths. The ability to copy and paste from Microsoft Word further enhances its practicality.
Cons
The software is criticized for being slow to adapt to changing regulations, and updates are perceived as not effectively correcting flaws. Customer support is noted to face challenges in resolving issues.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rajesh
Hospital & Health Care, 1-10 employees
N/A
Mar 01, 2018
Convenience for medical record, billing and all of work
Convenience for medical record, billing and all of work
Pros
The software's reliability and trustworthiness are emphasized, allowing for usage across various devices when connected to the internet.
Cons
The need to pay in full for features not needed in a specialized field, such as physical therapy, is considered a drawback. Customization options are suggested for improvement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Seungyoul
Hospital & Health Care, 1-10 employees
N/A
Mar 01, 2018
It is a good software for the money.
It is a good software for the money.
Pros
The revisit option is appreciated for expediting routine office visits, and the software's consistent updates align with job requirements.
Cons
Limited customization options, particularly for fields populated from drop-down boxes, are identified as drawbacks. The software's limitation to internists and general practitioners without modification for podiatry is noted.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
ROY
N/A, N/A employees
More than a year
Mar 01, 2018
used for several years encountered few problems here and there but overall rated 4/5 stars
used for several years encountered few problems here and there but overall rated 4/5 stars
Pros
Improved communication among iClinic providers in the area is facilitated by the widespread use of MDLand, showcasing its user-friendly and self-explanatory navigation.
Cons
Slow processing unrelated to Wi-Fi speed, password-locked document submission for unlocking, and occasional software freezes are reported issues.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sandy
N/A, N/A employees
More than a year
Mar 01, 2018
IT WORKS
IT WORKS
Pros
Constant improvement, addition of new features, and keeping up with current coding practices contribute to the software's continued relevance. Accessible customer service further enhances its appeal.
Cons
Sluggish performance at times, mysterious slowdowns, inability to save a local copy on the computer, and charges for eFax are mentioned as concerns.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
CHARLOTTE
N/A, N/A employees
More than a year
Mar 01, 2018
Takes a while to learn because the interface is not user friendly. But the capabilities do the job.
Takes a while to learn because the interface is not user friendly. But the capabilities do the job.
Pros
Noteworthy for its facilitation of billing processes, with a focus on efficient money management.
Cons
The interface is described as confusing and crowded, making it challenging for users to navigate. Patient check-in, particularly in high-traffic medical clinics, can be time-consuming and burdensome, especially when certain information is not readily available.
Ease of use
4
Value for money
7
Customer Support
8
Functionality
7
Jeffrey
N/A, N/A employees
Less than 6 months
Mar 01, 2018
Good
Good
Pros
Stands out for electronic healthcare and chart processing, providing ease with templates and favorites. The ability to work on multiple patient records simultaneously is an added advantage.
Cons
Issues with EOBs (Explanation of Benefits) have been mentioned, with users expressing difficulty obtaining them and encountering challenges when seeking assistance from the company.
Ease of use
7
Value for money
8
Customer Support
4
Functionality
8
Niki
N/A, N/A employees
Less than a year
Mar 01, 2018
Gets the job done but is annoying sometimes to use.
Gets the job done but is annoying sometimes to use.
Pros
Most required features are readily available, with a special mention for the convenience of billing. The inclusion of photo ID and insurance photo upload features enhances the user experience, making patient identification easy. Additionally, accessible and user-friendly ICD codes contribute to the software's appeal.
Cons
The software's performance is criticized for being slow at times, with extended loading times for patient profiles. The interface is deemed cluttered, and user-friendliness is considered suboptimal. Inconsistencies, such as missing "* required" indicators for certain mandatory fields, have been noted.
Ease of use
4
Value for money
7
Customer Support
8
Functionality
7
Jin
N/A, N/A employees
Less than 6 months
Mar 01, 2018
easy to use, but functions are too little
easy to use, but functions are too little
Pros
Notably fast synchronization and ease of use, making it a straightforward solution.
Cons
The design of sign-in sheets is deemed unfriendly, and the process of putting patients in the waiting room is considered inconvenient.
Ease of use
10
Value for money
4
Customer Support
8
Functionality
4
janet
N/A, N/A employees
Less than a year
Mar 01, 2018
I am happy overall.
I am happy overall.
Pros
An attractive feature is the software's capability to enable the creation and modification of personalized templates. This facilitates the printing of medical forms containing vital information, such as vaccination records and growth charts, offering a convenient and customizable experience.
Cons
The billing component seems to be an afterthought, lacking some typical reporting functions. The process for obtaining credit for meaningful use measures involves numerous steps, and secure messaging encounters occasional failures. Additional charges for secure email and fax pages through the system contribute to user concerns.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Yelena
Health Wellness and Fitness, 1-10 employees
N/A
Feb 01, 2018
iclinic has been great for our office. It is easy to use and billing is easy as well.
iclinic has been great for our office. It is easy to use and billing is easy as well.
Pros
The software's adaptability to individual needs is highlighted, especially for a pediatrician who can customize templates based on frequent usage. The inclusion of a clearinghouse in the monthly rate adds to its appeal.
Cons
The messaging and follow-up action function is reported to be less effective, with concerns about lab reports not being attached to messages. Periodic system downtimes are acknowledged as a potential annoyance.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eddie
Hospital & Health Care, 1-10 employees
N/A
Feb 01, 2018
We looked for a new EMR for a long time, this one is the best!
We looked for a new EMR for a long time, this one is the best!
Pros
Described as flexible and convenient, MDLand stands out after evaluating multiple systems. The choice has proven regret-free, emphasizing its user-friendly nature and comprehensive functionalities.
Cons
While navigating slightly differently in different browsers is noted, users express familiarity with their chosen browsers, ensuring functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, N/A employees
More than a year
Feb 01, 2018
Overall a good EHR
Overall a good EHR
Pros
The software's integration of practice management and Electronic Health Records (EHR) within a single platform is a notable advantage. It caters well to the needs of primary care doctors and aligns with government reporting requirements.
Cons
The messaging and follow-up action function is deemed less effective, requiring multiple clicks to access lab reports. Improvement in the pharmacy search function is suggested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
wai
N/A, N/A employees
More than a year
Feb 01, 2018
Mdland is one of the most user friendly EMRs in terms of use.
Mdland is one of the most user friendly EMRs in terms of use.
Pros
MDLand's user-friendly design, customization options, and functionality for patient charting, billing, and ERA contribute to its ease of use. The affordability further enhances its appeal.
Cons
Server and connection problems, long loading times, and app crashes for simple functions are reported concerns.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
7
Victor
N/A, N/A employees
More than a year
Feb 01, 2018
excellent
excellent
Pros
The software's ease of use, coupled with responsive customer support, makes it well-suited for government reporting and billing purposes. The introduction of a new mobile version adds to its convenience.
Cons
The learning curve associated with using the software and the lack of communication with other systems are acknowledged as challenges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Xin
N/A, N/A employees
More than a year
Feb 01, 2018
Have used iClinic for more than 4 years, generally speaking, like it.
Have used iClinic for more than 4 years, generally speaking, like it.
Pros
Noted for multiple functions, MDLand can serve as a clearinghouse and is praised for its easy setup, including user, insurance, billing, and high customization capabilities.
Cons
Limited online and in-software support, especially for billing and other small functions, is highlighted as an area for improvement.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Haiyin
N/A, N/A employees
More than a year
Feb 01, 2018
It can used any where, convinient.
It can used any where, convinient.
Pros
The software's web-based nature, eliminating the need for downloads or installations, allows for universal usage across computers and iPads.
Cons
The software is deemed insufficient for specialist providers, specifically for physical therapy and injection templates in the case of a P.M.R. provider.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Danielle
N/A, N/A employees
More than a year
Feb 01, 2018