Total 26 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

19%

4

Stars

35%

3

Stars

19%

2

Stars

15%

1

Stars

12%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

B
Boris

Little Hearts Childrens Clinic, 11-50 employees

5.0

Elevating our practice

Pros

It has the tools to manage our billing cycle and insurance claims by taking everything online. We are also benefiting from the marketing analytics module that tells us how to improve our business.

Cons

I have observed that there are not many tutorial videos available online.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

G
Gerri

New Century Health, 11-50 employees

3.0

Adaptable & user-friendly software

Pros

It is easy to use and we can change the treatment plan especially for chemotherapy patients.

Cons

There is no way for us to enter two different drugs within the same treatment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

T
Tanya

Hot Springs Health Program, 51-100 employees

2.0

Outdated and glitchy

Pros

I love the customization of the program. I can change it to suit my preferences. It is also visually appealing with nice colors so you can work long hours without it hurting your eyes.

Cons

There have been no updates and many of the features are now outdated. It is difficult to write reports and we have had to find ways to work around the glitches.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

D
Diamond

Housen Homecare, 101-500 employees

5.0

One platform, maximum efficiency

Pros

The software helped our organization by bringing all patient information on a single platform. We were able to maximize reimbursements and bring denials down to a minimum. The search interface makes it very easy to look up information and minimal training is required for new users.

Cons

NO CONS.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Angelique

San Juan Oncology Accociates, N/A employees

4.0

Simple, accessible, and perfect for our needs

Pros

The system is absolutely perfect. Its simple to use and the records are very easy to find and accessible.

Cons

It can crash occasionally, so it is really important to save my work frequently.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

G
Gerri

New Century Health, 1-10 employees

1.0

Dealing with frequent system crashes

Pros

The support system is excellent and I have noticed that issues are typically resolved quickly without much delay.

Cons

The system might crash on most days, so I make sure to save my work often.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

2