Little Hearts Childrens Clinic, 11-50 employees
“Elevating our practice”
Pros
It has the tools to manage our billing cycle and insurance claims by taking everything online. We are also benefiting from the marketing analytics module that tells us how to improve our business.
Cons
I have observed that there are not many tutorial videos available online.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
New Century Health, 11-50 employees
“Adaptable & user-friendly software”
Pros
It is easy to use and we can change the treatment plan especially for chemotherapy patients.
Cons
There is no way for us to enter two different drugs within the same treatment.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Hot Springs Health Program, 51-100 employees
“Outdated and glitchy”
Pros
I love the customization of the program. I can change it to suit my preferences. It is also visually appealing with nice colors so you can work long hours without it hurting your eyes.
Cons
There have been no updates and many of the features are now outdated. It is difficult to write reports and we have had to find ways to work around the glitches.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Housen Homecare, 101-500 employees
“One platform, maximum efficiency”
Pros
The software helped our organization by bringing all patient information on a single platform. We were able to maximize reimbursements and bring denials down to a minimum. The search interface makes it very easy to look up information and minimal training is required for new users.
Cons
NO CONS.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
San Juan Oncology Accociates, N/A employees
“Simple, accessible, and perfect for our needs”
Pros
The system is absolutely perfect. Its simple to use and the records are very easy to find and accessible.
Cons
It can crash occasionally, so it is really important to save my work frequently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
New Century Health, 1-10 employees
“Dealing with frequent system crashes”
Pros
The support system is excellent and I have noticed that issues are typically resolved quickly without much delay.
Cons
The system might crash on most days, so I make sure to save my work often.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
