iKnowMed EHR: Pricing, Free Demo & Features

Name: IKNOWMED EHR
Rating: 3.3 (26 reviews)

Last Updated Jul 21, 2026

Key Takeaways

Generated from the text of customer reviews

iKnowMed EHR is an oncology-focused EHR used by physicians and care teams in cancer care settings. Users highlight its support for point-of-care workflows and coordination, while recurring concerns include stability issues. Recent updates emphasize enhanced decision-support tools and continuously refreshed clinical guidelines integrated at the point of care.

Our Verdict

iKnowMed EHR is well suited for mid- to large-sized oncology practices that handle complex, high-volume patient care. It is particularly effective for teams that require coordinated workflows across multiple providers. While the cost may be a factor for smaller clinics, it tends to deliver stronger long-term value for more established organizations. It is best recommended for oncology-focused groups that prioritize structured and streamlined care delivery.

Overall Rating

Based on 26 users reviews

3.3

All Reviews

Rating Distribution

Positive

54%

Neutral

35%

Negative

12%

Starting Price

Custom

Product Snapshot

IKNOWMED EHR Specifications

Appointment Management/Scheduling 
E-prescriptions
Patient Portal
Compliance Tracking
Customizable Forms/Reports 
Document Management 
Lab Integration
Online Payments 
Immunization And Allergy Tracking 
 Mobile App

View All Specifications

What Is iKnowMed EHR?

iKnowMed Generation 2 by McKesson is a specialized electronic health record (EHR) solution designed for oncology practices and cancer care centers. This solution allows oncologists to create accurate patient treatment plans, manage medications, and document patient encounters easily and efficiently. It also supports decision-making during diagnosis and treatment. With its customizable features, iKnowMed EHR is a great tool to enhance your oncology practice's overall workflow.

What Is iKnowMed EHR Best Known For?

iKnowMed EHR is recognized for its iOS mobile app, which provides oncologists secure mobile access to patient charts and appointments. This allows practitioners to provide timely patient care, even while away from the office.

iKnowMed EHR Integrations

The vendor has not disclosed information about its integration with third-party applications.

How Much Does iKnowMed EHR Cost?

The pricing of iKnowMed EHR is estimated at $55,000–$65,000+/year, based on industry benchmarks. This range is intended for general budgeting purposes, as actual costs can vary based on the number of providers, users, practice size, interface requirements, training scope, and implementation complexity.

In addition to the base subscription costs, organizations should account for the following expenses:

Implementation, Setup And Training: Typically estimated to range from $5,000–$50,000+, depending on practice size, implementation complexity, user training needs, and system configuration
Data Migration: Generally estimated between $5,000–$25,000, depending on the volume and complexity of legacy patient records, oncology treatment histories, clinical notes, medication data, and reporting requirements
Training And Onboarding: Typically estimated at $3,000–$15,000, depending on the number of physicians, nurses, billing staff, and administrative users who need role-based training
Interface Setup And Configuration: Typically estimated to range from $5,000–$20,000 per interface, depending on whether the practice needs connections with labs, pharmacies, diagnostic devices, practice management systems, radiology systems, pathology systems, or other clinical tools
Annual Interface Maintenance And Support: Generally estimated at $1,000–$5,000/interface/year, depending on the number and complexity of connected systems

For accurate pricing based on your organization’s needs, request custom iKnowMed EHR price

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

How Does iKnowMed EHR Work?

Here's how you can navigate the software’s dashboard and make use of its features:

Log in and set up your user profile and preferences
Start by tracking patient demographics and medical history
Create and manage treatment plans for each patient
Document patient encounters, including notes and test results
Manage and select patients’ treatment regimens, dosages, and scheduling
Order medications electronically for ease and convenience
Access comprehensive point-of-care treatment decision support
Use customizable features to adapt the system to your workflow

Schedule a free iKnowMed EHR demo to learn more about its features.

Who Is iKnowMed EHR For?

McKesson iKnowMed is suitable for oncology practices of all types and sizes. It is typically used by:

Oncologists
Hematologists
Cancer care centers

iKnowMed EHR Use Cases

Based on our analysis of iKnowMed EHR’s current capabilities and user feedback, we have identified key scenarios where this software is a good fit for oncology-focused healthcare organizations:

Community Oncology Practices Delivering Standardized, Evidence-Based Care

Independent oncology practices must balance personalized treatment decisions with adherence to clinical pathways and evolving guidelines. iKnowMed EHR is well-suited for these settings because it integrates oncology-specific workflows and decision support into everyday operations. This enables providers to align treatment plans with evidence-based protocols while still accommodating individual patient needs.

Practices Managing High-Volume Chemotherapy And Infusion Workflows

Clinics that frequently administer chemotherapy and infusion treatments need to manage complex regimens, medication schedules, and safety protocols. iKnowMed EHR supports these demands by structuring treatment planning and documentation around real-world oncology workflows, helping reduce administrative burden and maintain consistency across large patient volumes.

Oncology Groups Coordinating Care Across Multiple Providers And Settings

Cancer care often requires collaboration among oncologists, nurses, pharmacists, and external partners such as labs or specialists. iKnowMed EHR is well suited for practices that need shared visibility into patient records and treatment progress. Its centralized data and coordination tools help teams stay aligned and minimize communication gaps throughout the care journey.

Practices Requiring Integrated Lab And Biomarker Testing Workflows

As biomarker testing becomes more essential in oncology, timely access to lab data is critical for informed treatment decisions. iKnowMed EHR supports these needs by aligning diagnostic workflows with clinical documentation, allowing practices to streamline test ordering and efficiently incorporate results into care plans.

IKnowMed User Sentiment

Most Positive Sentiments	Least Positive Sentiments
Ease of Use & Workflow	System Performance & Usability
82% were Positive 10% were Negative 8% were Neutral/Mixed	25% were Positive 65% were Negative 10% were Neutral/Mixed
Users highlight ease of use in daily workflows, particularly around scheduling and managing chemotherapy regimens. The ability to adjust treatment frequencies and use filtered patient tracking improves efficiency once users are familiar with the system.	Users frequently report system crashes occurring almost daily, along with forced logouts due to timeout issues. These interruptions require rework, delay patient care, and contribute to frustration during active use.
Reporting & Integration	Usability Challenges
78% were Positive 12% were Negative 10% were Neutral/Mixed	20% were Positive 60% were Negative 20% were Neutral/Mixed
Users value how easily they can access reports and patient results within records. Reporting capabilities are seen as practical for tracking clinical and operational data, with integrations supporting smoother data flow.	Some users find the system difficult to navigate. Some users also raised concerns about duplicate treatment regimens being created too easily, which can lead to confusion and errors in clinical workflows.
Smoother Transition	Workflow Disruptions
74% were Positive 15% were Negative 11% were Neutral/Mixed	15% were Positive 62% were Negative 23% were Neutral/Mixed
Users often report a smoother transition during implementation, supported by strong onboarding and effective assistance when migrating from legacy systems.	Some users report frustration with having to restart their workflow when handling multiple orders.

Is iKnowMed EHR Right For You?

If you are looking for a comprehensive electronic health records solution that streamlines oncology care, iKnowMed EHR by McKesson Specialty Health could be the ideal fit for your practice. Its oncology-centric tools and templates cater to the intricacies of cancer treatment. This software ensures the accurate documentation of patient histories, chemotherapy regimens, tumor staging, and post-treatment plans.

In addition to its clinical capabilities, iKnowMed EHR has achieved ISO 9001:2015 certification, reflecting adherence to internationally recognized quality management standards. This certification indicates a structured approach to maintaining consistency, process control, and continuous improvement in how the platform is developed and delivered.

Still not sure if iKnowMed EHR is the right choice for you? Contact us at (661) 384-7070, and we will be happy to help you make the best decision.

IKNOWMED EHR Features

Clinical Decision Support

iKnowMed Generation 2 software offers comprehensive clinical support for patients with its up-to-date repository of oncology treatment regimens and clinical outcomes. This powerful feature gives cancer care providers access to evidence-based clinical guidelines and pathways at the point-of-care.

See How It Works

Biomarker Ordering

This feature provides providers with diagnosis-specific biomarker testing and lab recommendations directly at the point of care. The integrated biomarker ordering functionality pre-populates order forms within the EHR, reducing manual input and minimizing errors. By simplifying and accelerating the ordering process, it enables a more efficient workflow and allows providers to stay focused on delivering timely, patient-centered care.

See How It Works

Personalized Clinical Workflows

iKnowMed EHR McKesson is designed to adapt to the unique workflows of oncology practices. It offers customizable features that allow users to tailor the system to their specific preferences. Oncologists can view patient information on personalized dashboards that enable more efficient decision-making and improve patient management.

See How It Works

Regulatory Compliance

iKnowMed Generation 2 features regulatory compliance that makes sure your practice is adhering to standard regulations in the industry. The system not only meets existing meaningful use requirements but also anticipates future payer demands, thus ensuring compliance and minimizing administrative burdens.

See How It Works

Pros And Cons of IKNOWMED EHR

A quick look at IKNOWMED EHR's strengths and weaknesses to
help you decide if it's the right fit

Pros

User-friendly interface that provides easy access to patient records
Quick integration with practice management software
Strong support team during setup and integration

Cons

Some users report occasional crashes and glitches
Login and navigation can require multiple steps

IKNOWMED EHR Reviews

Insights from real users on IKNOWMED EHR’s features,
performance, and overall experience.

Total 26 reviews

3.3

All reviews are from verified customers

Rating Distribution

Stars

19%

Stars

35%

Stars

19%

Stars

15%

Stars

12%

Share your experience

Ketan Doshi

Internal Medicine, 51-100 employees

More than a year

1.0

February 2025

“Terrible EMR ”

Pros

Nothing

Cons

Expensive poor quality. Can’t pull data from it self, can’t do Gleason score sum even, app takes 16 clicks to log in and logs out every few minutes will even accept prostate cancer diagnosis in female patient

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Stacey

inSite Digestive Healthcare, 101-500 employees

5.0

September 2022

“My Experience with IKNOWMED”

Pros

I started using IKNOWMED EMR Software when I worked at an oncologists office. It had some very specific oncology features, and it was so easy to use as well.

Cons

I cant think of any trouble or issues I faced during the use of this software.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Angelique Z.

Medical Practice, 101-500 employees

4.0

May 2022

“Seamless integration”

Pros

They have a very active and knowledgeable support team, they helped me merge my old system with this one and got it up and running in no time.

Cons

I have read a lot of reviews and have the same issue they reported. It tends to crash at least one day.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 26 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What languages does iKnowMed EHR support?

iKnowMed EHR supports the English language.

Does iKnowMed EHR offer a free plan?

No, iKnowMed EHR does not offer a free plan.

How much does iKnowMed EHR cost?

The cost of iKnowMed EHR is estimated to be around $55,000–$65,000+ per year based on industry benchmarks. Get in touch with us for a custom iKnowMed price quote.

Is iKnowMed EHR a cloud-based software?

Yes, iKnowMed EHR is a cloud-based software.

Who are the typical users of iKnowMed EHR?

The typical users of iKnowMed EHR include oncology practices of all sizes.

Does iKnowMed EHR software offer a free trial?

No, iKnowMed EHR software does not offer a free trial.

What level of support does iKnowMed EHR software offer?

iKnowMed EHR software offers a variety of support options, including 24/7 customer service, live chat, and email and phone support.

Does iKnowMed EHR support mobile devices?

Yes, iKnowMed EHR supports iOS devices.

Does iKnowMed EHR have an app?

Yes, iKnowMed EHR offers an iOS mobile app.

Does iKnowMed EHR offer an API?

No, iKnowMed EHR does not offer an API.

Which medical departments prefer iKnowMed EHR software?

iKnowMed EHR software is particularly preferred by oncology departments.