iKnowMed

What Is iKnowMed?

iKnowMed is a web-based electronic health record system designed for hematology and oncology practices, particularly those providing community cancer care. As part of Ontada's product portfolio, the platform allows providers to manage oncology treatment regimens, calculate drug volumes for eligible admixture orders, track cumulative drug doses, and review patient medication histories.

Unlike general-purpose EHRs, iKnowMed provides oncology-specific clinical decision support through evidence-based treatment pathways and biomarker testing options. Its clinical profile also supports cancer staging documentation, including updates to recorded disease stages within the patient record.

What Is iKnowMed Best For?

iKnowMed stands out for its mobile app, which gives hematologists and oncologists access to patient information through iPhone, iPad, and Apple Watch. The app supports clinical work beyond the office, including hospital rounds, where providers can review patient charts, lab results, diagnoses, treatment regimens, and medications. It also supports electronic prescribing and communication with care team members. The Apple watch integration provides access to the 'Visit List' and patient demographics, while watch-face complications display upcoming appointments and messages.

How Much Does iKnowMed Cost?

iKnowMed pricing is estimated to start at $500/user/month, with actual costs varying based on the number of users and contractual requirements. In addition to this estimated base subscription cost, practices could incur the following additional expenses:

• Implementation And Workflow Configuration: $10,000–$50,000+ (one-time), depending on the complexity of system setup, oncology workflow mapping, and configuration of templates, dashboards, order sets, and user permissions
• Data Migration: $5,000–$30,000+ (one-time), with costs varying based on the volume, format, and complexity of patient records transferred from a legacy EHR
• Interface And Interoperability Setup: $5,000–$25,000+ /interface, with pricing shaped by the type and complexity of connections required for laboratories, pharmacies, imaging systems, hospitals, billing systems, or other applications
• Interface Maintenance: $1,000–$5,000+ /interface/year, based on the number of connected systems and the level of ongoing monitoring, updates, troubleshooting, and maintenance required

Users generally view iKnowMed price as higher, with its value tied to oncology-specific workflows and decision support rather than general EHR functionality alone.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

iKnowMed Integrations

iKnowMed EHR supports the following third-party integrations:

• Surescript
• Okta
• Carequality

How Does iKnowMed Work?

Here's a step-by-step guide to using iKnowMed features:

• Log in with authorized credentials to access the EHR
• Open the patient chart to review diagnoses, medications, history, and prior treatments
• Document the encounter using oncology-specific notes and templates
• Create or update the treatment plan and select the appropriate regimen
• Enter chemotherapy, immunotherapy, supportive care, medication, lab, or imaging orders
• Review laboratory, imaging, and molecular results
• Track treatment activity, medication administration, and patient progress
• Update the care record and coordinate follow-up with the care team 

Who Is iKnowMed For?

iKnowMed is designed for hematology and oncology care providers, including:

• Oncology infusion centers
• Community oncology practices
• Multispecialty oncology practices  

iKnowMed Use Cases

After evaluating the capabilities of iKnowMed software, we have identified the following scenarios in which it could perform particularly well:

Community Oncologists Selecting Patient-Specific Cancer Treatment Plans

Selecting an appropriate cancer treatment becomes difficult when clinical guidelines, biomarker findings, and patient-specific factors must be considered together. Community oncologists can use iKnowMed's 'Precision Medicine Support' to reference evidence-based treatment pathways and biomarker testing options while assessing individual cases. This helps physicians compare treatment options against relevant clinical guidance without relying entirely on separate reference systems.

Oncology Nurses Managing Chemotherapy And Infusion Doses Across Visits

Tracking chemotherapy doses across multiple infusion appointments can become complicated when prescriptions change or treatments are postponed. With iKnowMed, oncology nurses can review regimen records, medication orders, and cumulative drug doses before preparing for subsequent treatments. The record distinguishes ordered, administered, and planned treatment details—information nurses need when checking a patient's regimen against the upcoming appointment. This helps reduce the need to reconstruct treatment histories from separate records.

Hematologist-Oncologists Coordinating Treatment Across Care Settings

Fragmented clinical records can make it difficult to establish which treatments a patient has received before a hospital consultation or follow-up visit. In this scenario, hematologist-oncologists can access patient histories, medication records, and current treatment regimens through iKnowMed. Rather than relying solely on verbal updates from other clinicians, physicians can consult the documented treatment history when making decisions about continuing or adjusting care.

Medical Oncologists Assessing Laboratory And Biomarker Results

Changes in laboratory findings or biomarker results can complicate treatment decisions when earlier results are difficult to locate. To address this problem, iKnowMed gives access to diagnostic information within the patient's clinical record. Physicians can compare available laboratory findings with the documented diagnosis and treatment regimen before deciding whether further testing or treatment adjustment is appropriate.

Oncology Care Teams Managing Patient-Specific Follow-Up Communication

Follow-up instructions can become difficult to track when nurses and oncologists exchange patient updates through disconnected communication channels. iKnowMed supports patient-linked messaging, allowing oncology nurses and treating physicians to discuss clinical results and follow-up requirements in connection with the relevant record. By keeping these exchanges associated with individual patients, care teams can more readily identify the clinical context behind a message when arranging subsequent care.

Is iKnowMed Right For You?

iKnowMed could be a suitable option for growing community oncology practices that need an EHR capable of handling increasing clinical activity without moving away from cancer-specific workflows. For example, a practice expanding to 20+ oncology providers may benefit from its Microsoft Azure cloud infrastructure, which is designed to accommodate increasing workloads and data requirements.

Regarding security, iKnowMed's migration to Microsoft Azure is intended to provide secure, scalable servers managed by cloud partners. Ontada has also completed an ISO 9001:2015 Stage 2 certification audit. The software supports HIPAA privacy and security requirements, while applicable practices can manage user access through centralized identity controls such as Okta. Ontada also received the 2025 MedTech Breakthrough Award for Best Overall EHR Solution Provider.

iKnowMed supports standards-based interoperability through FHIR STU3 and FHIR R4 compatibility, SMART on FHIR-based third-party application access, and API-enabled data access.      

The software also supports ‘Promoting Interoperability’ measures related to electronic prescribing, PDMP queries, public health reporting, and electronic referrals. These capabilities can help practices manage clinical data exchange and associated regulatory workflows. 

Unsure whether iKnowMed suits your requirements? Get in touch at (661) 384-7070, and we will help you assess it more clearly.