iKnowMed

The patient portal connects patients to their iKnowMed health information through Ontada Health. It allows patients to access their personal health records, communicate with providers, receive announcements and notifications, complete electronic forms, and access patient education resources. Practices can send targeted announcements and manage patient portal accounts and notification preferences. They can also track submitted forms and handle patient-related communication requests through dedicated queues. The portal gives patients easier access to their health information while helping practices manage digital communication in one place.

iKnowMed's precision-medicine support provides oncology providers with evidence-based treatment options based on current clinical information. It brings together clinical guidelines, treatment pathways, and relevant clinical and financial information within the point of care. The tool continuously refreshes this information to help providers assess treatment options using current evidence and patient-specific context. It can support more informed treatment decisions while considering both clinical and financial factors.

The Medications feature gives providers a complete view of a patient’s medications, including prescriptions, external medications, in-house medications, and treatment regimens. Providers can add, remove, verify, or inactivate medications and review prescription history. The system also checks medications against recorded allergies and other medications for potential interactions. For oncology treatments, it enables regimen-based dosing, medication administration records, cumulative dose tracking, dose calculations, and off-site dose documentation. It also supports electronic prescribing and pharmacy message management. The feature assists providers in maintaining a more up-to-date medication record while supporting safer treatment decisions.

The medical history/clinical profile brings a broad range of patient information into one structured record. It allows providers to review and update problems and diagnoses, treatment history, medications and allergies, and family and social history. They can also document OB/GYN history, implantable devices, health maintenance, performance status, adverse events, care plans, and social determinants of health. The profile also captures information regarding distress, depression screening, supportive care, and patient education. It gives providers a fuller view of the patient’s medical and personal context when assessing care.

iKnowMed’s billing tool captures the billing information generated during patient visits. It records evaluation and management (E/M) codes, procedure codes, drug and drug administration codes, billable units, and associated ICD-10 diagnosis codes. The Charge Capture Report brings these charges together for review, while the Unreleased Charges Report identifies services that have been provided but not yet billed. It also records details such as the rendering provider and helps identify common charge capture issues. This gives practices a clearer record of services that need to be billed and the diagnosis codes associated with them.

This module brings data from multiple sources into one view for analyzing clinical, financial, and practice performance. It lets oncology practices examine patient journey data across areas such as quality measures, value-based care programs, productivity, performance metrics, and peer or industry benchmarks. These analytics help practice leaders identify performance trends and areas that may need attention.