IKNOWMED EHR Reviews

“Terrible EMR

Pros

Nothing

Cons

Expensive poor quality. Can’t pull data from it self, can’t do Gleason score sum even, app takes 16 clicks to log in and logs out every few minutes will even accept prostate cancer diagnosis in female patient

“My Experience with IKNOWMED

Pros

I started using IKNOWMED EMR Software when I worked at an oncologists office. It had some very specific oncology features, and it was so easy to use as well.

Cons

I cant think of any trouble or issues I faced during the use of this software.

“Seamless integration

Pros

They have a very active and knowledgeable support team, they helped me merge my old system with this one and got it up and running in no time.

Cons

I have read a lot of reviews and have the same issue they reported. It tends to crash at least one day.

“Outstanding customer service!

Pros

I encounter strange bugs that cause the program to crash frequently when it is under heavy use. However, their customer support is very responsive and almost always replies to my queries right away.

Cons

As I mentioned earlier, it crashes frequently.

“Great software and support

Pros

I think the software is excellent, and the customer service is always available to assist with our questions and resolve any issues we have.

Cons

The training was very confusing and we did not think they answered our questions very well.

“How IKNOWMED EMR made my career transition smooth?

Pros

It is one of the most user-friendly EMR I have used early on in my career. Very easy to learn and get a good grip thanks to support team.

Cons

There is room for improvement in their search system, as finding patient records can be challenging at times.

“Boosting productivity

Pros

McKesson has provided us with a great EHR solution that has helped our administrative staff become more productive. We can also manage bills and insurance claims now.

Cons

The font selection is quite limited, and it would be better if there were more options available.

“Adequate and functional

Pros

It has been alright and gets the job done somehow.

Cons

There are some lags in the system and it takes a bit too long for us to process patient files.

“Proved to be a game changer

Pros

I sit at multiple practices and the fact that I can access patient data on mobile helps me every day.

Cons

Random crashes occur, so it is important to remember to save my work periodically.

“Love it!

Pros

Since our practice requires us to be constantly on the move, the cloud base EMR by Mckesson was the way to go. The billing process is very neat and cash reimbursement is smooth as well.

Cons

I do not have any cons to report.

“Layout limitations , not recommended

Pros

I find that the reminders work well, and the notes I take end up looking quite organized and tidy.

Cons

The layout is not very good, and I find it hard to navigate through patient records and schedule appointments. It is also difficult to work with McKesson.

“Essentially simple

Pros

The system itself is quite basic for me. However, the format and layout are simple and well-organized.

Cons

There are many issues with the patient portal; I cannot update schedules and appointments, which leads to confusion among clients. The customer support is just average, as it sometimes takes hours to get in touch with them. In conclusion, the software feels outdated.

“A challenging experience

Pros

The notes I take are usually nice and have a professional appearance overall.

Cons

The system is not user-friendly, and I find it difficult to operate and manage, especially for beginners. There are many steps involved before completing a single task, and it takes hours to update appointments. Overall, I would not recommend it.

“Quick solutions and easy scheduling

Pros

I really like their customer support, they are helpful,responsive and get the problem solved as soon as possible. I also like how easy scheduling is made by McKesson. It keeps you updated on all the patients information and appointments.

Cons

The biggest drawback is that it does not allow me to correct a claim at the claim level, and it takes hours to generate a statement file, which makes it very inefficient to use.

“User-friendly interface

Pros

The customer support is good, and the system is easy for me to operate.

Cons

I have not used it for a long time, so I cannot really identify any drawbacks.

“User-centric design!

Pros

One thing I absolutely love about this software is its ease of customization. Their detail orientation is praise worthy and it makes navigating through the software fairly easy.

Cons

I experience glitches from time to time, and I have also heard some users complain that the software crashes occasionally.

“Missing essential features

Pros

It is easy to use for adding files for the therapy patients.

Cons

I cannot duplicate regimens for different patients, and it does not have the updated HIPAA codes either.

“A vital tool for simplifying billing

Pros

Iknowmed has helped us a lot by making the billing and insurance claims a lot easier to manage.

Cons

The patient portal has been giving me some trouble, and the page does not always load properly.

“Outstanding support and intuitive design

Pros

The software works well, and its user-friendly design helps me complete tasks in half the time. The customer support was available to answer all my questions.

Cons

I think the training took a really long time to learn.

“The complete package

Pros

I find this to be a knowledgeable platform that combines all the necessary features for managing a medical practice in one system.

Cons

I find that their training videos are not very helpful, and they should upload new ones to explain the updates.

“Elevating our practice

Pros

It has the tools to manage our billing cycle and insurance claims by taking everything online. We are also benefiting from the marketing analytics module that tells us how to improve our business.

Cons

I have observed that there are not many tutorial videos available online.

“Adaptable & user-friendly software

Pros

It is easy to use and we can change the treatment plan especially for chemotherapy patients.

Cons

There is no way for us to enter two different drugs within the same treatment.

“Outdated and glitchy

Pros

I love the customization of the program. I can change it to suit my preferences. It is also visually appealing with nice colors so you can work long hours without it hurting your eyes.

Cons

There have been no updates and many of the features are now outdated. It is difficult to write reports and we have had to find ways to work around the glitches.

“One platform, maximum efficiency

Pros

The software helped our organization by bringing all patient information on a single platform. We were able to maximize reimbursements and bring denials down to a minimum. The search interface makes it very easy to look up information and minimal training is required for new users.

Cons

NO CONS.

“Simple, accessible, and perfect for our needs

Pros

The system is absolutely perfect. Its simple to use and the records are very easy to find and accessible.

Cons

It can crash occasionally, so it is really important to save my work frequently.

“Dealing with frequent system crashes

Pros

The support system is excellent and I have noticed that issues are typically resolved quickly without much delay.

Cons

The system might crash on most days, so I make sure to save my work often.