Total 29 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

34%

3

Stars

14%

2

Stars

10%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Boe

Amazon Health Services, 1000+ employees

5.0
March 2021

They care for their clients

Pros

The customer support is what makes this EHR software great. They know the answer to all our questions and can get us back on track within minutes.

Cons

There is nothing much to say but the interface is not as great as the other solutions however, it is completely functional.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Regina

FirstMed Hospital, 50-99 employees

4.0
March 2021

Keeps everyone connected

Pros

A huge database is made available to us and it is all organized for easy accessibility.

Cons

I am not convinced by their security features and fear there may be a breach.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

E

Eric

Quality Healthcare, 50-99 employees

2.0
March 2021

Needs some development

Pros

It is a great software for healthcare and our business flow got even better with its help.

Cons

Certain features do not work as well as they should before we can give it a perfect rating for example the environment of the software is not very intuitive.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

5

B

Betty

Tate Cardiac Center, 10-49 employees

5.0
March 2021

Simple but effective

Pros

I am not very computer literate but even I learned how to use the software within a few hours and that is saying something.

Cons

It can become slow sometimes when we are working with too many files.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Serena

Plaza Medical Center, 500-999 employees

3.0
March 2021

Patient portal needs work

Pros

The interface is simple and doctors can get the information they need from the dashboard with a single glance.

Cons

The patient portal is not easy to use and it sometimes gets stuck when we are updating files which cause us to lose precious time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A

Andy

Syracuse Mental Wellness , 1000+ employees

4.0
March 2021

Simple platform and easy to use

Pros

HealthShare has a very intuitive design and it is easy to use even for those who have poor computer skills. We did not need to spend a lot of time on training staff and could immediately shift to the new software.

Cons

The software is not super reliable and sometimes it failed to save the information I entered. It also becomes slow at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

J

Jacob

Family Chiropractic, 51-100 employees

4.0
September 2020

Love this software!

Pros

InterSystem EHR software provides excellent services to its customers. The features are great and very useful.

Cons

Customer service needs work. They hardly ever resolve our issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jennifer

Manager, 1-10 employees

4.0
December 2019

Outstanding Software

Pros

I have had a great experience with this software because of how easy and simple it is to navigate. The features are absolutely awesome.

Cons

Theres not much that I dislike other than their customer support. I wish they were more responsive.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

D

Daniel

juhahm foods corp, 1-10 employees

1.0
March 2017

Pros

Amazing product and feasibility level are up to the mark and the software is reliable. Customer support is also responsive.

Cons

It needs to enhance their storage capacity and make it more user-friendly

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2