
InterSystems HealthShare Reviews
Total 29 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars34%
3
Stars14%
2
Stars10%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Boe
Amazon Health Services, 1000+ employees
“They care for their clients
Pros
The customer support is what makes this EHR software great. They know the answer to all our questions and can get us back on track within minutes.
Cons
There is nothing much to say but the interface is not as great as the other solutions however, it is completely functional.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Regina
FirstMed Hospital, 50-99 employees
“Keeps everyone connected
Pros
A huge database is made available to us and it is all organized for easy accessibility.
Cons
I am not convinced by their security features and fear there may be a breach.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Eric
Quality Healthcare, 50-99 employees
“Needs some development
Pros
It is a great software for healthcare and our business flow got even better with its help.
Cons
Certain features do not work as well as they should before we can give it a perfect rating for example the environment of the software is not very intuitive.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Betty
Tate Cardiac Center, 10-49 employees
“Simple but effective
Pros
I am not very computer literate but even I learned how to use the software within a few hours and that is saying something.
Cons
It can become slow sometimes when we are working with too many files.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Serena
Plaza Medical Center, 500-999 employees
“Patient portal needs work
Pros
The interface is simple and doctors can get the information they need from the dashboard with a single glance.
Cons
The patient portal is not easy to use and it sometimes gets stuck when we are updating files which cause us to lose precious time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Andy
Syracuse Mental Wellness , 1000+ employees
“Simple platform and easy to use
Pros
HealthShare has a very intuitive design and it is easy to use even for those who have poor computer skills. We did not need to spend a lot of time on training staff and could immediately shift to the new software.
Cons
The software is not super reliable and sometimes it failed to save the information I entered. It also becomes slow at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Jacob
Family Chiropractic, 51-100 employees
“Love this software!
Pros
InterSystem EHR software provides excellent services to its customers. The features are great and very useful.
Cons
Customer service needs work. They hardly ever resolve our issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jennifer
Manager, 1-10 employees
“Outstanding Software
Pros
I have had a great experience with this software because of how easy and simple it is to navigate. The features are absolutely awesome.
Cons
Theres not much that I dislike other than their customer support. I wish they were more responsive.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Daniel
juhahm foods corp, 1-10 employees
“
Pros
Amazing product and feasibility level are up to the mark and the software is reliable. Customer support is also responsive.
Cons
It needs to enhance their storage capacity and make it more user-friendly
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2