Total 29 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

34%

3

Stars

14%

2

Stars

10%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

F

Francisco

Salutic, S.L., 10-49 employees

5.0
March 2023

The Next Best Thing!

Pros

InterSystems HealthShare EHR is an all-rounder! Easy to use, easy to manage, and comes with great customer support. Its also supported by a big community that can prove beneficial for us in the future. InterSystems has really helped us streamline our day-to-day tasks and we are forever grateful for it.

Cons

The only thing is that it requires a qualified person for administration but I think its due to security concerns.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

C

Chastity

Middleborough Medical Center, 10-49 employees

5.0
January 2023

Great support

Pros

It allows us to analyze the system with ease and comfort. They have considered every possible scenario when designing the product.

Cons

Some features have not caught up with the current needs of the market.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Robert

ret. Frankstahl GmbH, 500-999 employees

5.0
December 2022

Best of the bests!

Pros

This product has been a great help to our workplace from the start. Its flexible and easily manageable. It provides amazing service and is super-efficient when it comes to getting the task done. A 10/10 for the customer support too. Impressive work.

Cons

Needs a qualified person to operate and you need to educate your staff on how to navigate files through it but its definitely worth the trouble in the end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Christian

BPlus Tecnologia, 10-49 employees

4.0
October 2022

The Perfect Practice Partner

Pros

The system is highly efficient and reliable. Its great for taking notes and data management. The customer support also try to resolve your problem as soon as possible. Overall, I recommend this software to my fellow colleagues.

Cons

The only thing is that its not very well known in the market and that makes it harder to hire qualified people for its operation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Henry

Three Rivers Help, 2-9 employees

5.0
September 2022

An excellent software

Pros

The product is fantastic, the feasibility is excellent and the customer support is dependable. We highly recommend this software.

Cons

We are satisfied! No complaints.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

B

Benjamin

Fitness and Med Care, 2-9 employees

4.0
August 2022

A good system

Pros

I like that the software provides excellent services to its customers! The features are fantastic and quite helpful.

Cons

The system keeps crashing which makes it inefficient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

L

Lucas

Oldacre Care Unit, 2-9 employees

5.0
August 2022

Effective and easy to use

Pros

We can say with confidence that the software is dependable and intuitive.The layout is user-friendly and easy to access for almost all the staff. They also keep updating and improving it.

Cons

None at all

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A

Amelia

HFT facility, 2-9 employees

5.0
June 2022

Massive improvement! Impressed

Pros

The potential is fantastic. This software offers great services to its clients. They also keep updating the system to keep making it better and better.

Cons

There are a few minor glitches in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J

James

Care Services, 2-9 employees

4.0
April 2022

A lot better than our last one

Pros

Our experience with this software has been terrific! I love how straightforward and quick it is to navigate with. The customer support has also been very helpful.

Cons

The system is slow and the glitches are frequent.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

LA

Liz Awwn

Pediatrics Care, 10-49 employees

4.0
February 2022

Software you can depend on

Pros

Its easy to use and manage. I especially like that the message recording and tracing are very straightforward, and you can easily track the process flows with this system.

Cons

I dont like that the administration of this system necessitates the involvement of a trained individual.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

BJ

Bobby James

Tim Healing Clinic, 2-9 employees

4.0
January 2022

Best choice!

Pros

Its a super reliable and easy to use software.

Cons

Having such a large number of features makes integration a bit difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

S

Samuel

Chris Mental Health Clinic , 2-9 employees

3.0
December 2021

System keeps improving

Pros

I like that the system has a large number of functions built into the solution, such as a user browser, interfaces with various technologies, and a database.

Cons

We ran into a few obstacles when implementing it because its still new, and we had to use some workarounds because the guidance wasnt really clear.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MH

Mathew Hills

Roche Diagnostics, 50-99 employees

3.0
September 2021

Quality Product

Pros

InterSystems provides a number of programmed features to its users. Easy to customise and to operate.

Cons

Having a number of features slows down the system a lot and you have to wait hours to get the task done.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

8

AY

Alok Youn

Tubelight Communications, 50-99 employees

4.0
July 2021

A Positive Experience!

Pros

I admire the number of inbuilt features they offer, the system is easy to use and is pretty affordable as compared to other systems out there.

Cons

Its very hard to operate in the beginning but it gets less confusing once you get the hang of it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

U

user

Mental Health Care, 1000+ employees

3.0
April 2021

Perfect For Beginners

Pros

If you are a beginner just stepping into the tech world; this is the software for you. Uber-easy to understand and operate.

Cons

Long processing hours. Less efficient compared to other software.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

B

Betsy

Slane Family Care, 2-9 employees

5.0
March 2021

Outstanding vendor!

Pros

A robust software solution which is made to fit our small practice. The customer service is great as well.

Cons

Running the software from a remote location leads to some connectivity issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Max

Christian Mental Health, 10-49 employees

5.0
March 2021

The gold standard of EHR

Pros

There is no downtime and it was so easy for us to switch over. The fileshare library helps us add documents, notes and updates for everyone relevant to the patient to see.

Cons

I do not have anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

M

Madison

Tiber Healing Clinic, 2-9 employees

2.0
March 2021

It isnt like we expected

Pros

The software has a sophisticated interface and the training made it out to be very intuitive.

Cons

It was not like the training exercise in real life and we had a difficult time dealing with the customer support.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

R

Ryan

Samuel and Brent Associates, 500+ employees

2.0
March 2021

Not everything we hoped

Pros

The developers put a lot of thought into the design and it shows in the interface.

Cons

They act like they know what our practice needs more than us and when we make suggestions or give feedback they are not open to it.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

N

Nellie

Little Cherub Pediatrics, 2-9 employees

5.0
March 2021

They care about users

Pros

It is a great tool for any clinic because they have a secure portal for storing electronic medical records. The marketing analytics feature is a great addition too and has helped us improve our services.

Cons

No cons because they solve all problems immediately.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9