Salutic, S.L., 10-49 employees
“The Next Best Thing!”
Pros
InterSystems HealthShare EHR is an all-rounder! Easy to use, easy to manage, and comes with great customer support. Its also supported by a big community that can prove beneficial for us in the future. InterSystems has really helped us streamline our day-to-day tasks and we are forever grateful for it.
Cons
The only thing is that it requires a qualified person for administration but I think its due to security concerns.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Middleborough Medical Center, 10-49 employees
“Great support”
Pros
It allows us to analyze the system with ease and comfort. They have considered every possible scenario when designing the product.
Cons
Some features have not caught up with the current needs of the market.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
ret. Frankstahl GmbH, 500-999 employees
“Best of the bests!”
Pros
This product has been a great help to our workplace from the start. Its flexible and easily manageable. It provides amazing service and is super-efficient when it comes to getting the task done. A 10/10 for the customer support too. Impressive work.
Cons
Needs a qualified person to operate and you need to educate your staff on how to navigate files through it but its definitely worth the trouble in the end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
BPlus Tecnologia, 10-49 employees
“The Perfect Practice Partner”
Pros
The system is highly efficient and reliable. Its great for taking notes and data management. The customer support also try to resolve your problem as soon as possible. Overall, I recommend this software to my fellow colleagues.
Cons
The only thing is that its not very well known in the market and that makes it harder to hire qualified people for its operation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Three Rivers Help, 2-9 employees
“An excellent software”
Pros
The product is fantastic, the feasibility is excellent and the customer support is dependable. We highly recommend this software.
Cons
We are satisfied! No complaints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Fitness and Med Care, 2-9 employees
“A good system”
Pros
I like that the software provides excellent services to its customers! The features are fantastic and quite helpful.
Cons
The system keeps crashing which makes it inefficient.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Oldacre Care Unit, 2-9 employees
“Effective and easy to use”
Pros
We can say with confidence that the software is dependable and intuitive.The layout is user-friendly and easy to access for almost all the staff. They also keep updating and improving it.
Cons
None at all
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
HFT facility, 2-9 employees
“Massive improvement! Impressed”
Pros
The potential is fantastic. This software offers great services to its clients. They also keep updating the system to keep making it better and better.
Cons
There are a few minor glitches in the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Care Services, 2-9 employees
“A lot better than our last one”
Pros
Our experience with this software has been terrific! I love how straightforward and quick it is to navigate with. The customer support has also been very helpful.
Cons
The system is slow and the glitches are frequent.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Pediatrics Care, 10-49 employees
“Software you can depend on”
Pros
Its easy to use and manage. I especially like that the message recording and tracing are very straightforward, and you can easily track the process flows with this system.
Cons
I dont like that the administration of this system necessitates the involvement of a trained individual.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Tim Healing Clinic, 2-9 employees
“Best choice!”
Pros
Its a super reliable and easy to use software.
Cons
Having such a large number of features makes integration a bit difficult.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Chris Mental Health Clinic , 2-9 employees
“System keeps improving”
Pros
I like that the system has a large number of functions built into the solution, such as a user browser, interfaces with various technologies, and a database.
Cons
We ran into a few obstacles when implementing it because its still new, and we had to use some workarounds because the guidance wasnt really clear.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Roche Diagnostics, 50-99 employees
“Quality Product”
Pros
InterSystems provides a number of programmed features to its users. Easy to customise and to operate.
Cons
Having a number of features slows down the system a lot and you have to wait hours to get the task done.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Tubelight Communications, 50-99 employees
“A Positive Experience!”
Pros
I admire the number of inbuilt features they offer, the system is easy to use and is pretty affordable as compared to other systems out there.
Cons
Its very hard to operate in the beginning but it gets less confusing once you get the hang of it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Mental Health Care, 1000+ employees
“Perfect For Beginners”
Pros
If you are a beginner just stepping into the tech world; this is the software for you. Uber-easy to understand and operate.
Cons
Long processing hours. Less efficient compared to other software.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Slane Family Care, 2-9 employees
“Outstanding vendor!”
Pros
A robust software solution which is made to fit our small practice. The customer service is great as well.
Cons
Running the software from a remote location leads to some connectivity issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Christian Mental Health, 10-49 employees
“The gold standard of EHR”
Pros
There is no downtime and it was so easy for us to switch over. The fileshare library helps us add documents, notes and updates for everyone relevant to the patient to see.
Cons
I do not have anything negative to say.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Tiber Healing Clinic, 2-9 employees
“It isnt like we expected”
Pros
The software has a sophisticated interface and the training made it out to be very intuitive.
Cons
It was not like the training exercise in real life and we had a difficult time dealing with the customer support.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
6
Samuel and Brent Associates, 500+ employees
“Not everything we hoped”
Pros
The developers put a lot of thought into the design and it shows in the interface.
Cons
They act like they know what our practice needs more than us and when we make suggestions or give feedback they are not open to it.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Little Cherub Pediatrics, 2-9 employees
“They care about users”
Pros
It is a great tool for any clinic because they have a secure portal for storing electronic medical records. The marketing analytics feature is a great addition too and has helped us improve our services.
Cons
No cons because they solve all problems immediately.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9