InterSystems HealthShare Reviews

“The Next Best Thing!

Pros

InterSystems HealthShare EHR is an all-rounder! Easy to use, easy to manage, and comes with great customer support. Its also supported by a big community that can prove beneficial for us in the future. InterSystems has really helped us streamline our day-to-day tasks and we are forever grateful for it.

Cons

The only thing is that it requires a qualified person for administration but I think its due to security concerns.

“Great support

Pros

It allows us to analyze the system with ease and comfort. They have considered every possible scenario when designing the product.

Cons

Some features have not caught up with the current needs of the market.

“Best of the bests!

Pros

This product has been a great help to our workplace from the start. Its flexible and easily manageable. It provides amazing service and is super-efficient when it comes to getting the task done. A 10/10 for the customer support too. Impressive work.

Cons

Needs a qualified person to operate and you need to educate your staff on how to navigate files through it but its definitely worth the trouble in the end.

“The Perfect Practice Partner

Pros

The system is highly efficient and reliable. Its great for taking notes and data management. The customer support also try to resolve your problem as soon as possible. Overall, I recommend this software to my fellow colleagues.

Cons

The only thing is that its not very well known in the market and that makes it harder to hire qualified people for its operation.

“An excellent software

Pros

The product is fantastic, the feasibility is excellent and the customer support is dependable. We highly recommend this software.

Cons

We are satisfied! No complaints.

“A good system

Pros

I like that the software provides excellent services to its customers! The features are fantastic and quite helpful.

Cons

The system keeps crashing which makes it inefficient.

“Effective and easy to use

Pros

We can say with confidence that the software is dependable and intuitive.The layout is user-friendly and easy to access for almost all the staff. They also keep updating and improving it.

Cons

None at all

“Massive improvement! Impressed

Pros

The potential is fantastic. This software offers great services to its clients. They also keep updating the system to keep making it better and better.

Cons

There are a few minor glitches in the system.

“A lot better than our last one

Pros

Our experience with this software has been terrific! I love how straightforward and quick it is to navigate with. The customer support has also been very helpful.

Cons

The system is slow and the glitches are frequent.

“Software you can depend on

Pros

Its easy to use and manage. I especially like that the message recording and tracing are very straightforward, and you can easily track the process flows with this system.

Cons

I dont like that the administration of this system necessitates the involvement of a trained individual.

“Best choice!

Pros

Its a super reliable and easy to use software.

Cons

Having such a large number of features makes integration a bit difficult.

“System keeps improving

Pros

I like that the system has a large number of functions built into the solution, such as a user browser, interfaces with various technologies, and a database.

Cons

We ran into a few obstacles when implementing it because its still new, and we had to use some workarounds because the guidance wasnt really clear.

“Quality Product

Pros

InterSystems provides a number of programmed features to its users. Easy to customise and to operate.

Cons

Having a number of features slows down the system a lot and you have to wait hours to get the task done.

“A Positive Experience!

Pros

I admire the number of inbuilt features they offer, the system is easy to use and is pretty affordable as compared to other systems out there.

Cons

Its very hard to operate in the beginning but it gets less confusing once you get the hang of it.

“Perfect For Beginners

Pros

If you are a beginner just stepping into the tech world; this is the software for you. Uber-easy to understand and operate.

Cons

Long processing hours. Less efficient compared to other software.

“Outstanding vendor!

Pros

A robust software solution which is made to fit our small practice. The customer service is great as well.

Cons

Running the software from a remote location leads to some connectivity issues.

“The gold standard of EHR

Pros

There is no downtime and it was so easy for us to switch over. The fileshare library helps us add documents, notes and updates for everyone relevant to the patient to see.

Cons

I do not have anything negative to say.

“It isnt like we expected

Pros

The software has a sophisticated interface and the training made it out to be very intuitive.

Cons

It was not like the training exercise in real life and we had a difficult time dealing with the customer support.

“Not everything we hoped

Pros

The developers put a lot of thought into the design and it shows in the interface.

Cons

They act like they know what our practice needs more than us and when we make suggestions or give feedback they are not open to it.

“They care about users

Pros

It is a great tool for any clinic because they have a secure portal for storing electronic medical records. The marketing analytics feature is a great addition too and has helped us improve our services.

Cons

No cons because they solve all problems immediately.

“They care for their clients

Pros

The customer support is what makes this EHR software great. They know the answer to all our questions and can get us back on track within minutes.

Cons

There is nothing much to say but the interface is not as great as the other solutions however, it is completely functional.

“Keeps everyone connected

Pros

A huge database is made available to us and it is all organized for easy accessibility.

Cons

I am not convinced by their security features and fear there may be a breach.

“Needs some development

Pros

It is a great software for healthcare and our business flow got even better with its help.

Cons

Certain features do not work as well as they should before we can give it a perfect rating for example the environment of the software is not very intuitive.

“Simple but effective

Pros

I am not very computer literate but even I learned how to use the software within a few hours and that is saying something.

Cons

It can become slow sometimes when we are working with too many files.

“Patient portal needs work

Pros

The interface is simple and doctors can get the information they need from the dashboard with a single glance.

Cons

The patient portal is not easy to use and it sometimes gets stuck when we are updating files which cause us to lose precious time.

“Simple platform and easy to use

Pros

HealthShare has a very intuitive design and it is easy to use even for those who have poor computer skills. We did not need to spend a lot of time on training staff and could immediately shift to the new software.

Cons

The software is not super reliable and sometimes it failed to save the information I entered. It also becomes slow at times.

“Love this software!

Pros

InterSystem EHR software provides excellent services to its customers. The features are great and very useful.

Cons

Customer service needs work. They hardly ever resolve our issues.

“Outstanding Software

Pros

I have had a great experience with this software because of how easy and simple it is to navigate. The features are absolutely awesome.

Cons

Theres not much that I dislike other than their customer support. I wish they were more responsive.

“

Pros

Amazing product and feasibility level are up to the mark and the software is reliable. Customer support is also responsive.

Cons

It needs to enhance their storage capacity and make it more user-friendly