Medical Practice, 1-10 employees
More than a year
“We are happy working with the IPatient Team as it has been a positive experience for our clinic/”
Pros
I receive excellent IT support with timely communication and effective collections. They are always ready to resolve any clinic or doctor concerns meet Meaningful Use criteria and provide user friendly software with proper training.
Cons
Entering chart notes can be time consuming just as other doctors say about their EHR systems. Theres also a lack of training on certain reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
Less than a year
“It took a little bit of time to get used to all of the functions available.”
Pros
iPatientCare is so detailed and meets a lot of my functional needs.
Cons
Because its so detailed I really have to invest time in learning it to fully take advantage of what it offers the office.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
More than a year
“Overall good, my team is very receptive to my needs.”
Pros
The team I work with always listens to my needs and they work hard to help me resolve issues and understand things whenever I have questions about appearances.
Cons
The reports are overly complicated, too detailed and hard to follow. The system is not always user friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Hospital & Health Care, 11-50 employees
More than a year
“Have been a user since 2009 and the experience has been excellent.”
Pros
in the beginning i started with EHR only but later added their billing services. Now I have a solid handle on my finances. I also like the integrated system which keeps everything transparent. Their billing support is the best provided by knowledgeable experts.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Been using since 2008. Very pleased with product.”
Pros
I like so many features. The scheduler helps me direct staff to book specific visit types by pre programming colored slots by type of visit. Billing, SOAP notes and easy customization are great along with excellent customer support.
Cons
I do not have many complaints about the product, other than the fact that its an EMR! Every EMR interferes with the relationship between providers and their patients or patients families.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10