iPatientCare EHR Reviews

Pros

It is easy to access files and look up patients. The layout is simple and it is not confusing at all. Impressive work!

Cons

They should add more templates to the design for more customization.

Pros

It was very quick to learn and they have made the software fit our specific needs. We are super happy with the product and service.

Cons

We wish we knew about it sooner and had not wasted time on our previous software.

Pros

We like this software, its very user-friendly and easy to customize. I especially like their Patient Health Portal features because it allows patients to quickly view their treatment notes, and lab reports, and request appointments. A 10/10. I would recommend it to everyone.

Cons

Honestly dont know what to say here, its working perfectly fine for us.

Pros

The customer service is very strong. Sorting documents and viewing visit notes is made easy with this software.

Cons

Not appropriate for larger practices.

Pros

Its pretty basic, and theres nothing fancy about it. It will get the job done in the majority of cases.

Cons

Its not high-tech. It wont fit with those who are more technical and require a more professional system.

Pros

I admire the user-friendliness and lightning-quick customer service of this system. I also like the fact that it can be customised easily according to our needs.

Cons

I dont like that the formatting is all messed up. Also It can be challenging to navigate your way through records and its often sluggish at times.

Pros

The customer support is my all time favourite, I love how they are super responsive and helpful. Overall the software is pretty straightforward and easy to use

Cons

Not very innovative, pretty average considering the price.

Pros

I can create templates and edit the claims using codes. I like how it is so easy to use.

Cons

I have to delete payments every time there is a change in the CPT

Pros

The software lets you review claims and then you can check the medical codes and insurance information before submission.

Cons

It takes more than a few second for the screen to update when you make a selection.

Pros

It has a billing system that can generate different financial reports. You can manage the patient history as well.

Cons

The training was not great and videos on their website were not helpful.

Pros

It has all the features and we can enter notes from nurse visits and doctors checkups. They have built-in templates for common diagnosis like heart burn or hypertension.

Cons

The notes do not automatically save and you have to click each time you move to another section.

Pros

The integrated services let us post the bill directly from the software. It helps us track claims and has efficient customer services who have been guiding us every step of the way.

Cons

NA

Pros

It has all the necessary features and you can manage the practice efficiently. Doctors can sort through their notes and upload reports.

Cons

Customizing the templates is so confusing and you need to have a technical degree to be able to use it.

Pros

This software is customizable and creates useful workflows for the practice. It is very fast and can help us maintain our services at an optimum level.

Cons

It should have the capability to connect users from different locations so our doctors and nurses can access it on the go.

Pros

This software combines all the areas of healthcare and keeps our employees on their toes. We did not have to spend a lot of time getting used to it.

Cons

It can be a little mechanical in processing certain information.

Pros

I have finally found a software that has all the desired features. It has allowed me to go completely paperless and I can use templates to fill out patient reports, schedule appointments, and add notes. The billing feature is so easy to use and now I do not have to deal with insurance companies and can file claims from within the program. Whenever I am facing any trouble, the customer support team is a message away.

Cons

I dont think there are any cons to this software.

Pros

iPatientCare EHR has outstanding features for small medical practices. Notes can be customized and order sets are also an excellent feature.

Cons

I have been using it for a little time and I havent had any serious issues.

Pros

Super easy to use and the customer service is amazing.

Cons

The one issue I have with this software is that it doesnt connect to different locations.

Pros

Using it is not as easy as I though at first but customer service and technical support are fantastic in guiding me through training and solving issues!

Cons

There are too many steps for a single task. Switching between screens could be better because the font is too small to view everything at once. When I enlarge the font I constantly have to zoom in and out to access all the buttons (control/scroll) which makes tasks more difficult.

Pros

user-friendly and the implementation training is solid. The support team is easy to reach and responds quickly. I also like the customizable order sets and templates.

Cons

I cannot fax images directly from the chart without routing them through staff - I also cannot fax patient notes directly to physicians. Even sending notes via secure messaging formats them as referral letters. furthemore I cannot transfer multiple page PDF files between EMRs directly into patient care either only one page at a time, which is inefficient. Printing and scanning to the patients chart is easier but not cost effective. I have to customize medication templates to prescribe but then recreate the same templates to add them to order sets. I also cannot add medications from my favorites list. Staff cannot send direct ID messages to other MDs only licensed providers can as far as I know.