Total 29 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

31%

3

Stars

17%

2

Stars

3%

1

Stars

21%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

R

Robert

Hospital & Health Care, 101-500 employees

More than a year

4.0
June 2017

The support behind the software makes all the difference

Pros

The support we have gotten from the KanTime team has been amazing. From the very first day, they guided us through every step of the setup and integration process and made sure everything was up and running smoothly in no time. The phone support we've had over the past 5 years has been just as great. Plus the KanTime staff are always willing to listen to our specific needs and work with us to find a solution that fits perfectly.

Cons

The price may seem high compared to other platforms but the overall product value especially when combined with optional features like Telephony justifies the cost.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Q

Quanhong

Public Safety, 51-100 employees

More than a year

5.0
June 2017

Excellent software for home care and care management

Pros

KanTime helps improve our efficiency and productivity addresses our business needs without requiring additional software provides easy and secure access anywhere with internet and offers exceptional customer service.

Cons

In the new version viewing schedules for 24-hour coverage is cumbersome compared to the old version. Hopefully this improves in the next update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Breann

Hospital & Health Care, 500+ employees

More than a year

5.0
June 2017

Overall Great experience!

Pros

The navigation and functionality are easy to understand and learn simplifying information tracking and providing easy access for caregivers in the field.

Cons

There are frequent updates that are challenging to keep up with but they ultimately improve the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Martin

Hospital & Health Care, 51-100 employees

Less than 6 months

3.0
March 2017

Unable to transition vital information needed. Not great communication with transition persons. Very slow process.

Pros

It appears to have convenient features and user-friendly dashboards for clinical services. I anticipate it linking to schedules and all services we offer once we go live next month.

Cons

Transitioning to the new system has been time-consuming and costly. Weve had to input most of our information ourselves and continue using the old software until were confident in the transition. The implementation cost seems high considering the amount of work weve had to do ourselves.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

8

K

Kajal

Hospital & Health Care, N/A employees

More than a year

4.0
August 2016

Kantime Review

Pros

Its easy to navigate and learn with minimal malfunctions.

Cons

Scheduling patient visits requires too many clicks and typing in nurse names isnt possible requiring scrolling through a list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Miriam

Public Safety, N/A employees

Less than 6 months

3.0
July 2016

Great for home care caregiving

Pros

Scheduling is effortless it helps keep clients organized and its mostly user-friendly.

Cons

There arent many recruiting tools available with the leads section being helpful but requiring additional software for complete recruiting functionality.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

J

Joe

Public Safety, N/A employees

More than a year

3.0
July 2016

Kantime for Scheduling Nurses

Pros

Its been helpful for scheduling and billing/paying our clients and nurses.

Cons

The lack of an undo button means having to manually redo accidental deletions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

6

G

Grant

Hospital & Health Care, N/A employees

Less than a year

1.0
July 2016

It's got lots of features that are very well hidden. It's noninuitive

Pros

While there are lots of options theyre somewhat hidden which may not be ideal for less tech-savvy nursing staff.

Cons

The user interface needs significant improvement balancing simplicity with advanced functionality.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

3

Functionality

5

DA

Dorothy A.

Owner (Unspecified), N/A employees

4.0
July 2013

Excellent Electronic Calendar with Responsive Customer Service

Pros

After conducting extensive research, I found that DocMeIn surpassed other products, even those with a fee, in terms of functionality and usability. The customer service provided by the company has been highly responsive, and the ability to access schedules from any computer or smartphone has significantly improved efficiency compared to using a paper schedule book.

Cons

DocMeIn is a standalone product and cannot be integrated into billing progrs, which may be a limitation for some users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7