Lighthouse 360 Reviews: What Users are Saying About the Software
Lighthouse 360 PM Software is a practice management solution suitable for healthcare practices of various sizes. The platform offers a wide range of functionalities to enhance workflow efficiency and patient care. Lighthouse 360 reviews frequently highlight the system's extensive customization options, scalability, and integration capabilities. However, some users report a steep learning curve and occasional challenges with system updates. Overall, it remains a choice for healthcare providers looking to streamline operations.
Pros
Automated appointment reminders
Strong patient communication tools
Tailored for dental practices
Cons
Limited template customizations
Doesn’t allow to copy health forms
Lacks third-party integrations
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Healthcare, 1-10 employees
More than a year
“Ease of use”
Pros
I appreciate being able to text patients to remind them to schedule appointments for necessary treatments.
Cons
Occasionally, the system goes down, and of course that makes contacting patients difficult
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 11-50 employees
More than a year
“Lighthouse 360”
Pros
The product is easy to set up and use, saving time, keeping patients on track with appointments, reducing no-shows, and allowing communication through text.
Cons
There is a competitor that is able to copy health form information that is filled out online right into Dentrix as well as all the other features Lighthouse offers. I feel like this is an attractive feature that may lead people to switch
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8