Bright Strides Speech Therapy LLC, 2-9 employees
“Not upto the mark.”
Pros
I do like their billing feature, it makes entering patients data more efficient. Overall, Its a pretty simple software.
Cons
I have no significant complaints while using this software but the software is not at all what they promised it to be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Super Tech Medical Billing, LLC, 2-9 employees
“I dont recommend”
Pros
I do like how the software is easy to operate as compared to others.
Cons
Multiple tabs opening by a single click is a really big problem, you have to go back from the start when this happens, which can take hours and its really frustrating at times.Also there is no separate screen for reviewing.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
A Med Billing, Inc, 2-9 employees
“A good experience”
Pros
Id say my experience with Lightning MD up till now has been very positive. I particularly love the statement feature with this you can see how many statements have been sent out to the patient. Access to patients files has become more organized and comparatively easier.
Cons
Cant say much since Im still new to this software; No complaints so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
A Med Billing, 2-9 employees
“Love It!”
Pros
Overall, Its a good software with an up to date layout and easy to customise templates. All the features are organised and a click away. Follow ups have become easier with Lightning MD.
Cons
I would like some features to be automated and separate screens to be available for reviewing records before submission
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Laura Popper MD PC, 2-9 employees
“A Good Investment”
Pros
Easy guidelines to follow with a super user friendly format that helps streamline our work. I especially love their calendar and scheduling features.Overall, a good investment.
Cons
They need to update their system because sometimes the notifications dont show.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Heal U, LLC, 2-9 employees
“Revolutionary!”
Pros
Since we are a small company and most of the softwares out there are pretty expensive; Lightning MD has been nothing short of a life saver. Its simple, easy to operate and helps to streamline our work. If you are looking for a super affordable software with all the features of the very best. This is the one for you.
Cons
Nothing to complain about, absolutely love it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Middle Source, 2-9 employees
“The best there is!”
Pros
An intuitive software that is only getting better and better with every update! Its simple to understand and is user friendly. Overall, a great experience with this software.
Cons
There are some issues with the softwares connectivity but I think theyre working on it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Example Medical Services, 2-9 employees
“Everything is right”
Pros
The scheduling and billing is wonderful. Customer service is also great and always available.
Cons
We do not have any knowledge on how to integrate it with other software. They should teach that too.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Salvation Medical Center, 2-9 employees
“Lightning fast”
Pros
The software experiences little or no down time and always connected to the server to give quick results.
Cons
The customer service does not reply back very fast though.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Seville Childrens Hospital, 10-49 employees
“Lightning MD Review”
Pros
They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.
Cons
The software needs more colors and fonts for the report writing tool.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Amstar Medical Clinic, 10-49 employees
“Nothing to write about”
Pros
Although it does have functionalities and we can improve communication with it we are not impressed.
Cons
The report writing feature does not have enough customization and it causes trouble during billing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lateral Medical Care, 2-9 employees
“It is great”
Pros
It makes managing insurance claims very easy and we can read all the information from files at the click of a button.
Cons
Some of the features do not open in the same window and we need to open a new tab.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tyron Family Unit, 2-9 employees
“Very simple and usable”
Pros
I like that it is easy to use and I got used to it in a short amount of time. The reports are easy to find and read.
Cons
When you click on certain items it opens a new window instead of redirecting to the page.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Super Tech Medical Billing, 2-9 employees
“Lightning MD is the best”
Pros
It has all the CPT codes so we do not have to repeat everything on the form. It saves time and we are able to generate bills and even superbills.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Laura Popper Private Clinic, 2-9 employees
“Vastly better than our previous EHR software”
Pros
The calendar and scheduling feature is so intuitive that our staff figured it out right away. It also has great connectivity with other software we use.
Cons
It does not have a notification feature to alert the doctor or the patient that the other person is online.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
A Medical Billing, 2-9 employees
“It keeps getting better”
Pros
Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.
Cons
You cannot open more than one tab on the browser and view the claims before approving them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bright Strides Speech Therapy, 2-9 employees
“Great value for money”
Pros
We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.
Cons
The training took too long but we understand they were making sure we are familiar with all the features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Middle Source Health, 2-9 employees
“Best practice management software!”
Pros
The software is simple and it is exactly what I was looking for. I appreciate the simplicity and like how quickly I got used to it. Their customer service is also wonderful and they continue to follow-up to ask if I am satisfied with their service.
Cons
I am a new user so I do not have any complaints as of yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
HealU LLC, 2-9 employees
“Highly recommended!”
Pros
Lightning MD is an affordable billing software that fell within our budget. We were previously using a couple of different software and it was becoming very difficult to handle them all. Now we are able to streamline our internal processes and manage revenue cycles all in one go
Cons
Their training was not as comprehensive as we would have liked and some helpful user guides are much needed
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
A med billing, 1-10 employees
“Very easy to use”
Pros
Everything is very easy to read and understand. Its very user-friendly and convenient.
Cons
The problem I face with it is that sometimes when I open something, a completely irrelevant window pops up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8