softwareLightning MD Practice Management Software Reviews
23 Reviews
Overall Rating
4.1
23 Reviews
Rating Distribution
5
(8)
4
(12)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
23 Reviews
Rating Distribution
5
(8)
4
(12)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Not upto the mark.
Not upto the mark.
Pros
I do like their billing feature, it makes entering patients data more efficient. Overall, Its a pretty simple software.
Cons
I have no significant complaints while using this software but the software is not at all what they promised it to be.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Anissa
Bright Strides Speech Therapy LLC, 2-9 employees
Apr 12, 2021
I dont recommend
I dont recommend
Pros
I do like how the software is easy to operate as compared to others.
Cons
Multiple tabs opening by a single click is a really big problem, you have to go back from the start when this happens, which can take hours and its really frustrating at times.Also there is no separate screen for reviewing.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Ingy
Super Tech Medical Billing, LLC, 2-9 employees
Apr 12, 2021
A good experience
A good experience
Pros
Id say my experience with Lightning MD up till now has been very positive. I particularly love the statement feature with this you can see how many statements have been sent out to the patient. Access to patients files has become more organized and comparatively easier.
Cons
Cant say much since Im still new to this software; No complaints so far.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Susan
A Med Billing, Inc, 2-9 employees
Apr 12, 2021
Love It!
Love It!
Pros
Overall, Its a good software with an up to date layout and easy to customise templates. All the features are organised and a click away. Follow ups have become easier with Lightning MD.
Cons
I would like some features to be automated and separate screens to be available for reviewing records before submission
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Claudia
A Med Billing, 2-9 employees
Apr 12, 2021
A Good Investment
A Good Investment
Pros
Easy guidelines to follow with a super user friendly format that helps streamline our work. I especially love their calendar and scheduling features.Overall, a good investment.
Cons
They need to update their system because sometimes the notifications dont show.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Suzanne
Laura Popper MD PC, 2-9 employees
Apr 12, 2021
Revolutionary!
Revolutionary!
Pros
Since we are a small company and most of the softwares out there are pretty expensive; Lightning MD has been nothing short of a life saver. Its simple, easy to operate and helps to streamline our work. If you are looking for a super affordable software with all the features of the very best. This is the one for you.
Cons
Nothing to complain about, absolutely love it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Amber
Heal U, LLC, 2-9 employees
Apr 12, 2021
The best there is!
The best there is!
Pros
An intuitive software that is only getting better and better with every update! Its simple to understand and is user friendly. Overall, a great experience with this software.
Cons
There are some issues with the softwares connectivity but I think theyre working on it.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Cheequanda
Middle Source, 2-9 employees
Apr 02, 2021
Everything is right
Everything is right
Pros
The scheduling and billing is wonderful. Customer service is also great and always available.
Cons
We do not have any knowledge on how to integrate it with other software. They should teach that too.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Howie
Example Medical Services, 2-9 employees
Mar 27, 2021
Lightning fast
Lightning fast
Pros
The software experiences little or no down time and always connected to the server to give quick results.
Cons
The customer service does not reply back very fast though.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Farley
Salvation Medical Center, 2-9 employees
Mar 25, 2021
Lightning MD Review
Lightning MD Review
Pros
They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.
Cons
The software needs more colors and fonts for the report writing tool.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Shantay
Seville Childrens Hospital, 10-49 employees
Mar 23, 2021
Nothing to write about
Nothing to write about
Pros
Although it does have functionalities and we can improve communication with it we are not impressed.
Cons
The report writing feature does not have enough customization and it causes trouble during billing.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Trevor
Amstar Medical Clinic, 10-49 employees
Mar 22, 2021
It is great
It is great
Pros
It makes managing insurance claims very easy and we can read all the information from files at the click of a button.
Cons
Some of the features do not open in the same window and we need to open a new tab.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alice
Lateral Medical Care, 2-9 employees
Mar 18, 2021
Very simple and usable
Very simple and usable
Pros
I like that it is easy to use and I got used to it in a short amount of time. The reports are easy to find and read.
Cons
When you click on certain items it opens a new window instead of redirecting to the page.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Claudia
Tyron Family Unit, 2-9 employees
Mar 16, 2021
Lightning MD is the best
Lightning MD is the best
Pros
It has all the CPT codes so we do not have to repeat everything on the form. It saves time and we are able to generate bills and even superbills.
Cons
None
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Ingry
Super Tech Medical Billing, 2-9 employees
Mar 13, 2021
Vastly better than our previous EHR software
Vastly better than our previous EHR software
Pros
The calendar and scheduling feature is so intuitive that our staff figured it out right away. It also has great connectivity with other software we use.
Cons
It does not have a notification feature to alert the doctor or the patient that the other person is online.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Suzzanna
Laura Popper Private Clinic, 2-9 employees
Mar 13, 2021
It keeps getting better
It keeps getting better
Pros
Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.
Cons
You cannot open more than one tab on the browser and view the claims before approving them.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Susan
A Medical Billing, 2-9 employees
Mar 12, 2021
Great value for money
Great value for money
Pros
We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.
Cons
The training took too long but we understand they were making sure we are familiar with all the features.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Annisa
Bright Strides Speech Therapy, 2-9 employees
Mar 09, 2021
Best practice management software!
Best practice management software!
Pros
The software is simple and it is exactly what I was looking for. I appreciate the simplicity and like how quickly I got used to it. Their customer service is also wonderful and they continue to follow-up to ask if I am satisfied with their service.
Cons
I am a new user so I do not have any complaints as of yet.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Cheequanda
Middle Source Health, 2-9 employees
Mar 06, 2021
Highly recommended!
Highly recommended!
Pros
Lightning MD is an affordable billing software that fell within our budget. We were previously using a couple of different software and it was becoming very difficult to handle them all. Now we are able to streamline our internal processes and manage revenue cycles all in one go
Cons
Their training was not as comprehensive as we would have liked and some helpful user guides are much needed
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Amber
HealU LLC, 2-9 employees
Mar 05, 2021
Very easy to use
Very easy to use
Pros
Everything is very easy to read and understand. Its very user-friendly and convenient.
Cons
The problem I face with it is that sometimes when I open something, a completely irrelevant window pops up.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Claudia
A med billing, 2-10 employees employees
Sep 03, 2020
Great experience!
Great experience!
Pros
Lightning MD EHR is super intuitive and it allows me to enter data so quickly. It has excellent features that make my task a hundred times easier.
Cons
The thing that I dislike about this software is actually not a bad thing for many people. I personally dont like that it automatically saves a lot of information. I like to do it myself after reviewing it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ingy
Super Tech Medical Billing, LLC, 2-10 employees employees
Sep 02, 2020
Easy to use
Easy to use
Pros
The system is easy to use as compared to many other systems.
Cons
I don’t really have any major issues with the system. It’s just that I don’t like it when things open up in a new window rather than opening in the same window.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Claudia
A Med Billing, 2-10 employees employees
Feb 11, 2020
It keeps getting better!
It keeps getting better!
Pros
The ease of use and calendar feature is a major plus for Lightning MD. Our office staff got familiar with its interface in a matter of days. Our patients have also been enjoying the intuitiveness that comes with it. Its telehealth functionality is better than other solutions available in the market.
Cons
There should be a way to inform patients and physicians when they get logged in and wait to begin the consultation.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Suzanne L.
-, 2-10 employees employees
Dec 25, 2019
Filters
Not upto the mark.
Not upto the mark.
Pros
I do like their billing feature, it makes entering patients data more efficient. Overall, Its a pretty simple software.
Cons
I have no significant complaints while using this software but the software is not at all what they promised it to be.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Anissa
Bright Strides Speech Therapy LLC, 2-9 employees
Apr 12, 2021
I dont recommend
I dont recommend
Pros
I do like how the software is easy to operate as compared to others.
Cons
Multiple tabs opening by a single click is a really big problem, you have to go back from the start when this happens, which can take hours and its really frustrating at times.Also there is no separate screen for reviewing.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Ingy
Super Tech Medical Billing, LLC, 2-9 employees
Apr 12, 2021
A good experience
A good experience
Pros
Id say my experience with Lightning MD up till now has been very positive. I particularly love the statement feature with this you can see how many statements have been sent out to the patient. Access to patients files has become more organized and comparatively easier.
Cons
Cant say much since Im still new to this software; No complaints so far.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Susan
A Med Billing, Inc, 2-9 employees
Apr 12, 2021
Love It!
Love It!
Pros
Overall, Its a good software with an up to date layout and easy to customise templates. All the features are organised and a click away. Follow ups have become easier with Lightning MD.
Cons
I would like some features to be automated and separate screens to be available for reviewing records before submission
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Claudia
A Med Billing, 2-9 employees
Apr 12, 2021
A Good Investment
A Good Investment
Pros
Easy guidelines to follow with a super user friendly format that helps streamline our work. I especially love their calendar and scheduling features.Overall, a good investment.
Cons
They need to update their system because sometimes the notifications dont show.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Suzanne
Laura Popper MD PC, 2-9 employees
Apr 12, 2021
Revolutionary!
Revolutionary!
Pros
Since we are a small company and most of the softwares out there are pretty expensive; Lightning MD has been nothing short of a life saver. Its simple, easy to operate and helps to streamline our work. If you are looking for a super affordable software with all the features of the very best. This is the one for you.
Cons
Nothing to complain about, absolutely love it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Amber
Heal U, LLC, 2-9 employees
Apr 12, 2021
The best there is!
The best there is!
Pros
An intuitive software that is only getting better and better with every update! Its simple to understand and is user friendly. Overall, a great experience with this software.
Cons
There are some issues with the softwares connectivity but I think theyre working on it.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Cheequanda
Middle Source, 2-9 employees
Apr 02, 2021
Everything is right
Everything is right
Pros
The scheduling and billing is wonderful. Customer service is also great and always available.
Cons
We do not have any knowledge on how to integrate it with other software. They should teach that too.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Howie
Example Medical Services, 2-9 employees
Mar 27, 2021
Lightning fast
Lightning fast
Pros
The software experiences little or no down time and always connected to the server to give quick results.
Cons
The customer service does not reply back very fast though.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Farley
Salvation Medical Center, 2-9 employees
Mar 25, 2021
Lightning MD Review
Lightning MD Review
Pros
They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.
Cons
The software needs more colors and fonts for the report writing tool.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Shantay
Seville Childrens Hospital, 10-49 employees
Mar 23, 2021
Nothing to write about
Nothing to write about
Pros
Although it does have functionalities and we can improve communication with it we are not impressed.
Cons
The report writing feature does not have enough customization and it causes trouble during billing.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Trevor
Amstar Medical Clinic, 10-49 employees
Mar 22, 2021
It is great
It is great
Pros
It makes managing insurance claims very easy and we can read all the information from files at the click of a button.
Cons
Some of the features do not open in the same window and we need to open a new tab.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alice
Lateral Medical Care, 2-9 employees
Mar 18, 2021
Very simple and usable
Very simple and usable
Pros
I like that it is easy to use and I got used to it in a short amount of time. The reports are easy to find and read.
Cons
When you click on certain items it opens a new window instead of redirecting to the page.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Claudia
Tyron Family Unit, 2-9 employees
Mar 16, 2021
Lightning MD is the best
Lightning MD is the best
Pros
It has all the CPT codes so we do not have to repeat everything on the form. It saves time and we are able to generate bills and even superbills.
Cons
None
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Ingry
Super Tech Medical Billing, 2-9 employees
Mar 13, 2021
Vastly better than our previous EHR software
Vastly better than our previous EHR software
Pros
The calendar and scheduling feature is so intuitive that our staff figured it out right away. It also has great connectivity with other software we use.
Cons
It does not have a notification feature to alert the doctor or the patient that the other person is online.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Suzzanna
Laura Popper Private Clinic, 2-9 employees
Mar 13, 2021
It keeps getting better
It keeps getting better
Pros
Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.
Cons
You cannot open more than one tab on the browser and view the claims before approving them.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Susan
A Medical Billing, 2-9 employees
Mar 12, 2021
Great value for money
Great value for money
Pros
We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.
Cons
The training took too long but we understand they were making sure we are familiar with all the features.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Annisa
Bright Strides Speech Therapy, 2-9 employees
Mar 09, 2021
Best practice management software!
Best practice management software!
Pros
The software is simple and it is exactly what I was looking for. I appreciate the simplicity and like how quickly I got used to it. Their customer service is also wonderful and they continue to follow-up to ask if I am satisfied with their service.
Cons
I am a new user so I do not have any complaints as of yet.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Cheequanda
Middle Source Health, 2-9 employees
Mar 06, 2021
Highly recommended!
Highly recommended!
Pros
Lightning MD is an affordable billing software that fell within our budget. We were previously using a couple of different software and it was becoming very difficult to handle them all. Now we are able to streamline our internal processes and manage revenue cycles all in one go
Cons
Their training was not as comprehensive as we would have liked and some helpful user guides are much needed
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Amber
HealU LLC, 2-9 employees
Mar 05, 2021
Very easy to use
Very easy to use
Pros
Everything is very easy to read and understand. Its very user-friendly and convenient.
Cons
The problem I face with it is that sometimes when I open something, a completely irrelevant window pops up.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Claudia
A med billing, 2-10 employees employees
Sep 03, 2020
Great experience!
Great experience!
Pros
Lightning MD EHR is super intuitive and it allows me to enter data so quickly. It has excellent features that make my task a hundred times easier.
Cons
The thing that I dislike about this software is actually not a bad thing for many people. I personally dont like that it automatically saves a lot of information. I like to do it myself after reviewing it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ingy
Super Tech Medical Billing, LLC, 2-10 employees employees
Sep 02, 2020
Easy to use
Easy to use
Pros
The system is easy to use as compared to many other systems.
Cons
I don’t really have any major issues with the system. It’s just that I don’t like it when things open up in a new window rather than opening in the same window.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Claudia
A Med Billing, 2-10 employees employees
Feb 11, 2020
It keeps getting better!
It keeps getting better!
Pros
The ease of use and calendar feature is a major plus for Lightning MD. Our office staff got familiar with its interface in a matter of days. Our patients have also been enjoying the intuitiveness that comes with it. Its telehealth functionality is better than other solutions available in the market.
Cons
There should be a way to inform patients and physicians when they get logged in and wait to begin the consultation.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Suzanne L.
-, 2-10 employees employees
Dec 25, 2019