...

Pros

  • Efficiently tracks sent statements

  • One-step claim creation, sending

  • Quick access to claims and history

Cons

  • Needs multiple tabs for access

  • No separate claims review screen

  • Auto-saves unnecessary data

Total 23 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

52%

3

Stars

4%

2

Stars

9%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anissa

Bright Strides Speech Therapy LLC, 2-9 employees

3.0
April 2021

Not upto the mark.

Pros

I do like their billing feature, it makes entering patients data more efficient. Overall, Its a pretty simple software.

Cons

I have no significant complaints while using this software but the software is not at all what they promised it to be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

I

Ingy

Super Tech Medical Billing, LLC, 2-9 employees

2.0
April 2021

I dont recommend

Pros

I do like how the software is easy to operate as compared to others.

Cons

Multiple tabs opening by a single click is a really big problem, you have to go back from the start when this happens, which can take hours and its really frustrating at times.Also there is no separate screen for reviewing.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

S

Susan

A Med Billing, Inc, 2-9 employees

5.0
April 2021

A good experience

Pros

Id say my experience with Lightning MD up till now has been very positive. I particularly love the statement feature with this you can see how many statements have been sent out to the patient. Access to patients files has become more organized and comparatively easier.

Cons

Cant say much since Im still new to this software; No complaints so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

C

Claudia

A Med Billing, 2-9 employees

4.0
April 2021

Love It!

Pros

Overall, Its a good software with an up to date layout and easy to customise templates. All the features are organised and a click away. Follow ups have become easier with Lightning MD.

Cons

I would like some features to be automated and separate screens to be available for reviewing records before submission

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Suzanne

Laura Popper MD PC, 2-9 employees

4.0
April 2021

A Good Investment

Pros

Easy guidelines to follow with a super user friendly format that helps streamline our work. I especially love their calendar and scheduling features.Overall, a good investment.

Cons

They need to update their system because sometimes the notifications dont show.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A

Amber

Heal U, LLC, 2-9 employees

5.0
April 2021

Revolutionary!

Pros

Since we are a small company and most of the softwares out there are pretty expensive; Lightning MD has been nothing short of a life saver. Its simple, easy to operate and helps to streamline our work. If you are looking for a super affordable software with all the features of the very best. This is the one for you.

Cons

Nothing to complain about, absolutely love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Cheequanda

Middle Source, 2-9 employees

4.0
April 2021

The best there is!

Pros

An intuitive software that is only getting better and better with every update! Its simple to understand and is user friendly. Overall, a great experience with this software.

Cons

There are some issues with the softwares connectivity but I think theyre working on it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

H

Howie

Example Medical Services, 2-9 employees

4.0
March 2021

Everything is right

Pros

The scheduling and billing is wonderful. Customer service is also great and always available.

Cons

We do not have any knowledge on how to integrate it with other software. They should teach that too.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

F

Farley

Salvation Medical Center, 2-9 employees

4.0
March 2021

Lightning fast

Pros

The software experiences little or no down time and always connected to the server to give quick results.

Cons

The customer service does not reply back very fast though.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

S

Shantay

Seville Childrens Hospital, 10-49 employees

4.0
March 2021

Lightning MD Review

Pros

They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.

Cons

The software needs more colors and fonts for the report writing tool.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

T

Trevor

Amstar Medical Clinic, 10-49 employees

2.0
March 2021

Nothing to write about

Pros

Although it does have functionalities and we can improve communication with it we are not impressed.

Cons

The report writing feature does not have enough customization and it causes trouble during billing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Alice

Lateral Medical Care, 2-9 employees

5.0
March 2021

It is great

Pros

It makes managing insurance claims very easy and we can read all the information from files at the click of a button.

Cons

Some of the features do not open in the same window and we need to open a new tab.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

Claudia

Tyron Family Unit, 2-9 employees

4.0
March 2021

Very simple and usable

Pros

I like that it is easy to use and I got used to it in a short amount of time. The reports are easy to find and read.

Cons

When you click on certain items it opens a new window instead of redirecting to the page.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

I

Ingry

Super Tech Medical Billing, 2-9 employees

5.0
March 2021

Lightning MD is the best

Pros

It has all the CPT codes so we do not have to repeat everything on the form. It saves time and we are able to generate bills and even superbills.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

S

Suzzanna

Laura Popper Private Clinic, 2-9 employees

5.0
March 2021

Vastly better than our previous EHR software

Pros

The calendar and scheduling feature is so intuitive that our staff figured it out right away. It also has great connectivity with other software we use.

Cons

It does not have a notification feature to alert the doctor or the patient that the other person is online.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

S

Susan

A Medical Billing, 2-9 employees

5.0
March 2021

It keeps getting better

Pros

Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.

Cons

You cannot open more than one tab on the browser and view the claims before approving them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Annisa

Bright Strides Speech Therapy, 2-9 employees

4.0
March 2021

Great value for money

Pros

We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.

Cons

The training took too long but we understand they were making sure we are familiar with all the features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

C

Cheequanda

Middle Source Health, 2-9 employees

5.0
March 2021

Best practice management software!

Pros

The software is simple and it is exactly what I was looking for. I appreciate the simplicity and like how quickly I got used to it. Their customer service is also wonderful and they continue to follow-up to ask if I am satisfied with their service.

Cons

I am a new user so I do not have any complaints as of yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Amber

HealU LLC, 2-9 employees

5.0
March 2021

Highly recommended!

Pros

Lightning MD is an affordable billing software that fell within our budget. We were previously using a couple of different software and it was becoming very difficult to handle them all. Now we are able to streamline our internal processes and manage revenue cycles all in one go

Cons

Their training was not as comprehensive as we would have liked and some helpful user guides are much needed

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Claudia

A med billing, 1-10 employees

4.0
September 2020

Very easy to use

Pros

Everything is very easy to read and understand. Its very user-friendly and convenient.

Cons

The problem I face with it is that sometimes when I open something, a completely irrelevant window pops up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

I

Ingy

Super Tech Medical Billing, LLC, 1-10 employees

4.0
September 2020

Great experience!

Pros

Lightning MD EHR is super intuitive and it allows me to enter data so quickly. It has excellent features that make my task a hundred times easier.

Cons

The thing that I dislike about this software is actually not a bad thing for many people. I personally dont like that it automatically saves a lot of information. I like to do it myself after reviewing it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Claudia

A Med Billing, 1-10 employees

4.0
February 2020

Easy to use

Pros

The system is easy to use as compared to many other systems.

Cons

I don’t really have any major issues with the system. It’s just that I don’t like it when things open up in a new window rather than opening in the same window.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

SL

Suzanne L.

Not Specified, 1-10 employees

4.0
December 2019

It keeps getting better!

Pros

The ease of use and calendar feature is a major plus for Lightning MD. Our office staff got familiar with its interface in a matter of days. Our patients have also been enjoying the intuitiveness that comes with it. Its telehealth functionality is better than other solutions available in the market.

Cons

There should be a way to inform patients and physicians when they get logged in and wait to begin the consultation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7