Total 57 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

28%

3

Stars

11%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
palikala

Not Specified, 11-50 employees

Less than 6 months

5.0

Time Healthcare

Pros

The user management options are simple and effective.

Cons

Additional purchases like TAT, HRMS and others are costly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

F
Farooq

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

The Best LIMS Software on the Market

Pros

Its easy to customize and use. My team is well trained and can efficiently use it daily.

Cons

Overall, everything is excellent. There are no downsides to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT
Dr Tarsem

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Dr. Tarsem Chopra Path lab

Pros

The software is easy to use with fast customer support handling all lab processes.

Cons

Currently, there is nothing to dislike as everything is going well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Santhosha

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

Lively and outstanding cloud based LIS

Pros

The CrelioHealth LIS system is very organized which makes life easier. It is the perfect LIMS for laboratories of all sizes, with a top-notch technical support team.

Cons

It would be beneficial to include a Biorepository/Specimen archival module in the future.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K
Khushbu

Hospital & Health Care, 1-10 employees

Less than a year

5.0

U can review previous reports.

Pros

You can operate it on mobile devices and easily access previous reports.

Cons

It can be somewhat costly, and using the same mobile number for multiple family members registrations is not supported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aakarsh

Medical Practice, 1-10 employees

Less than a year

3.0

Reasonable Product

Pros

The software is quite user-friendly and provides excellent support.

Cons

Integration takes longer than I anticipated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

K
Kushal

Medical Practice, 11-50 employees

Less than 6 months

5.0

User Friendly Feature Rich Cloud Based LIS

Pros

The product is user-friendly, fast and packed with features. It offers visual graphics to show the daily progress on the dashboard. Users can opt for SMS/WhatsApp notifications for patient updates at each stage from registration to report availability. The new ICMR integration simplifies bulk data uploads to the ICMR portal. It also provides numerous useful canned reports and instrument interfacing options.

Cons

Due to its fully cloud-based Software as a Service (SaaS) model, clearing the browser cache is necessary for optimal performance. The menu navigation system could be more intuitive as transitioning between modules sometimes opens new browser tabs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bijit

Hospital & Health Care, 51-100 employees

More than a year

5.0

Easy ,user friendly - LIMS

Pros

I like multiple things such as overs finance, doctor app, SMS management and interfacing capabilities.

Cons

Looking for staff attendance or a similar management feature is not as easy as I thought.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DM
Dr Mohammad

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Interactive Experience While Using Live Health Software at CDC, India

Pros

The platform is easy to use for all users from lab technicians to scientists, with varying levels of training. It offers guidance tailored to individual needs, from basic to expert.

Cons

I prefer to withhold my comments/views for now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

E
Emmylou

Medical Practice, 1-10 employees

More than a year

5.0

general reviews

Pros

Always user-friendly with frequent updates. The reports generated are valuable for data analysis.

Cons

Hoping for full integration of the accounting side, including expense reports.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

N
Nilesh

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

I like the software and have already referred to my friends

Pros

This software is designed excellently, offering features like a health report tracker for patients. Regular updates are sent via SMS and WhatsApp. Creating reports is simple and visually appealing. The Account Manager and Customer Support team are responsive and efficient.

Cons

Currently, there are few issues. The new registration page could be improved slightly but otherwise, everything is satisfactory and I eagerly await new updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sofia

Medical Practice, 11-50 employees

Less than 6 months

5.0

Great experience

Pros

CrelioHealth provided a system that greatly assisted our study. The customer service was exceptional.

Cons

Integrating with another software proved to be somewhat challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN
Dr Nayan

Hospital & Health Care, 11-50 employees

Less than a year

5.0

Ease to use

Pros

This software is quite easy to use and has helped us reduce our turnaround time. The technical support from customer care, from LIS to troubleshooting is top-notch.

Cons

The only missing feature is the ability to share reports via SMS, as no PDF is generated automatically. Reports have to be shared manually via email or WhatsApp as patients are not receiving reports via SMS.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

H
Himanshu

Medical Practice, 1-10 employees

More than a year

5.0

Excellent

Pros

I found CrelioHealth to be the best after seeing 5 to 7 demos. A key team member the customer support team provided exceptional support. I highly recommended.

Cons

Improvements required in certain areas like payment gateway, data analysis, patient entry, and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pooja

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Good bargain

Pros

Its easy to use, and the support team is helpful whenever needed.

Cons

There is nothing to complain about. The app is user-friendly and accessible from anywhere.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K
Kadhiravan

Hospital & Health Care, 1-10 employees

More than a year

5.0

amazing health care software

Pros

All features are available at a very low cost. The app and software are amazing and highly recommended.

Cons

No cons to mention as cost wise it is very affordable and instant customer support is available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Amol

Medical Practice, 1-10 employees

More than a year

4.0

My experience with use of Livehealth

Pros

It offers detailed reports in a tabular format and is cloud-based which allows patients to access reports online. You can view previous values while entering new data.

Cons

Experienced recurrent software glitches during daily use. Faced teething issues in the initial months where report template contents changed automatically. Still waiting for the feature to communicate discounts to patients and other features requested multiple times to the CrelioHealth team.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

P
Puneeth

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Vast

Pros

This specific software is quite user-friendly. The mobile application is particularly helpful and being cloud-based, patients can receive emails after submitting reports.

Cons

Sometimes experiences lag and server errors. It would be better if they inform us in advance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

V
VIVEK

Hospital & Health Care, 1-10 employees

More than a year

5.0

Chakravarty Path Lab

Pros

Its easy to use, with efficient billing and perfect interfacing. The finance and support are commendable.

Cons

The new waiting list feature is not user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
SANTOSH

Not Specified, 1-10 employees

More than a year

4.0

Review

Pros

The finance options are good, and the registration and auto-email features are noteworthy.

Cons

Lack of customization provided in the finance section, total cash collection and expense management are not linked, and the total daily expenses are not displayed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10