MDLIVE is a telehealth platform designed to provide remote medical consultations for a variety of healthcare needs. The software is recognized for several core features. MDLIVE reviews often mention the platform's ease of use, accessibility, and the efficiency of virtual visits. Some users note that occasional technical issues can affect session quality, but overall, MDLIVE is a reliable option for those seeking convenient and timely medical care.

Pros

  • Convenient access to telehealth

  • Quick appointment scheduling

  • Simplifies case management

Cons

  • Reported connectivity issues

  • Users request more training

  • Limited customization options

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Cynthia

Healthcare, N/A employees

5.0
April 2024

Top choice for mental health

Pros

I honestly believe this facility is the best place for mental health care. The services and support I've received here have been incredible and I truly feel well taken care of.

Cons

Upon contacting MDlive, I was met with exemplary politeness and care, swiftly resolving my issue to my utmost satisfaction. A definitive 5-star experience!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HH

Howard Hall

Healthcare, N/A employees

3.0
March 2024

Better solutions available

Pros

When I called and provided my insurance details, I was promptly informed that someone from their team would be reaching out to me soon to follow up.

Cons

They billed me the full amount for a mere 1.5-minute consultation.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6