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Pros

  • Convenient access to telehealth

  • Quick appointment scheduling

  • Simplifies case management

Cons

  • Reported connectivity issues

  • Users request more training

  • Limited customization options

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Cynthia

Medical Practice, N/A employees

5.0

Top choice for mental health

Pros

I honestly believe this facility is the best place for mental health care. The services and support I've received here have been incredible and I truly feel well taken care of.

Cons

Upon contacting MDlive, I was met with exemplary politeness and care, swiftly resolving my issue to my utmost satisfaction. A definitive 5-star experience!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HH
Howard Hall

Medical Practice, N/A employees

3.0

Better solutions available

Pros

When I called and provided my insurance details, I was promptly informed that someone from their team would be reaching out to me soon to follow up.

Cons

They billed me the full amount for a mere 1.5-minute consultation.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6