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MDLIVE

MDLive

Last Updated Dec 31, 2025

Key Takeaways

Generated from the text of customer reviews

MDLIVE is a telehealth platform providing urgent care, primary care, mental health, and dermatology. It is widely recognized for its HIPAA-compliant virtual care. Users highlight provider quality, ease of use, and insurance accessibility, while noting support delays and mobile compatibility limitations. Recent updates include MDLIVE E-Treatment and Well-Being Tools.

Our Verdict

MDLIVE is a reliable choice for employers and health plans seeking a scalable telehealth benefit. Its per-member pricing model provides cost predictability and simplified vendor management for organizations managing large employee populations. We recommend it for mid-to-large organizations, though smaller practices may find the per-member structure less cost-effective given lower utilization volumes.

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Overall Rating

Based on 2 users reviews

4

Rating Distribution

Positive

50%

Neutral

50%

Negative

0%

Starting Price
$0-89

Pros And Cons of MDLive

Pros

  • Secure, HIPAA-compliant platform dealing with all sorts of mental health concerns

  • A reliable platform for online therapy, routine care, and dermatology concerns

  • Offers easy appointment scheduling, with same-day appointments often available

  • Upfront pricing, no hidden cost

Cons

  • Not available in a few states due to licensing restrictions

  • Live sessions require a stable internet connection

Frequently Asked Questions

MDLIVE offers support via contact number, email, and ticketing system.

Individuals, families, employers, and other organizations looking for reliable virtual healthcare access nationwide.

Currently, MDLIVE only offers support in English and Spanish for telehealth consultations.

Yes, MDLIVE has a dedicated mobile app on iOS and Android that allows access to smartphones from anywhere.

Yes, MDLIVE provides API access.

MDLIVE's cost varies by service, with Urgent Care visits priced from $0 to $89, Primary Care at $0 for select insurance plans, Mental Health from $0 to $179 for talk therapy and up to $299 for psychiatry, and Dermatology from $0 to $95. Contact us to get a tailored quote on MDLIVE cost.

Creating an account is free; appointment costs depend on your health plan or employer benefits.

The vendor hasn’t publicly disclosed integrations.

ScriptSure can connect with various third-party apps, but the vendor hasn’t shared a full list of integrations.

Yes, ScriptSure offers API.

No, ScriptSure is not available for free.