Total 82 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

22%

3

Stars

0%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Michelle

Medical Practice, 11-50 employees

More than a year

5.0

Great program to use

Pros

I'm grateful for the software's swift learning curve and the assistance available whenever needed.

Cons

The downside is having to purchase more logins for all of our employees to sign in simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Veronica

Hospital & Health Care, 11-50 employees

More than a year

5.0

Awesome system!

Pros

Posting charges is a standout feature for me. The system is intuitive and allows for easy corrections before posting.

Cons

Some reports could provide a little more detail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
Orlando

Medical Practice, 51-100 employees

More than a year

5.0

Excellent product that meets all of our needs.

Pros

The system is easy to navigate and intuitive. The training process had a very short learning curve.

Cons

We rely on Change Healthcare for our claims management, as much of the industry does.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shelley

Hospital & Health Care, 11-50 employees

More than a year

5.0

Partnership with MedicsPremier

Pros

We value the efficiency of MedicsPremier. The capacity to tailor the software to our requirements has been essential in delivering the information and insights our facility collaborators require to operate a thriving program.

Cons

Due to the highly adaptable nature of MedicPremier's software, it may be slightly less intuitive than other options out there. We've tried many and found them unable to meet our needs, so we're content to tolerate any minor complications.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N
Nelle

Mental Health Care, 1-10 employees

More than a year

5.0

Another loyal happy customer

Pros

The customer service is outstanding! From sales to implementation and training, the program and support staff have been excellent. Over my 25 years in this business, I've used many billing programs, and MedicsPremier is incredibly intuitive, easy to navigate, and highly efficient for a productive workflow!

Cons

I hope the statements and receipts I print could have a more modern appearance. However, they are easy for clients to understand and produce.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dana

Medical Practice, 500+ employees

More than a year

5.0

Medics Premier

Pros

Medics Premier is a very intuitive program, allowing us to handle all aspects of insurance billing and payment posting. There are numerous reports available for tracking, reconciling, and various reporting options.

Cons

I have no complaints about Medics. It's a highly effective software that enables accurate management of all medical billing aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Cindy

Medical Practice, 11-50 employees

More than a year

5.0

efficiancy at it greatest

Pros

Medics Premier is effective for us, easy to teach, and efficient in running reports. It interfaces well with various components, enhancing efficiency in our 6-doctor practice.

Cons

I believe the scheduler could be improved upon. Medic Elite has a better scheduler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N
narain

Medical Practice, 1-10 employees

More than a year

5.0

owner

Pros

It's user-friendly and reliable, suitable for everyone in the office.

Cons

I've never noticed any downtime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susan

Medical Practice, 1-10 employees

More than a year

5.0

Happy Medical Practice

Pros

The transition to being cloud-based has been fantastic. The software's features, along with excellent customer service, have made our office extremely efficient.

Cons

There's really nothing we don't like about it. Once we learned how to navigate the program, it was great. With the help of the ADS support team and Lucia, who is amazing, the transition went very smoothly. We love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Desiree

Hospital & Health Care, 11-50 employees

More than a year

5.0

Good product for multi-specialty practice

Pros

The product allows for repeat procedures, which is beneficial for billing services like physical therapy. There are numerous reports available for analysis.

Cons

It's more expensive compared to other software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L
Lynne

Medical Practice, 1-10 employees

More than a year

5.0

Satisfaction

Pros

It is simple to use. I appreciate the continuous follow-up to check if there are any issues.

Cons

There's really nothing. It's straightforward to use, and the support is excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

B
Brittney

Hospital & Health Care, 11-50 employees

More than a year

5.0

Works Perfect for Our GYN Office

Pros

It's easy to use, especially for check-in and check-out, making it quick for new staff to learn.

Cons

Transitioning was the most challenging part, but once we got up and running, we've loved it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Linda

Medical Practice, 11-50 employees

More than a year

4.0

Medics/ADS simple and easy to use, a very good product.

Pros

Patient Access, Billing, Scheduling, and Coding are among the simplest systems I have used. Very satisfied.

Cons

I genuinely can't find anything to dislike about this software; it's incredibly easy and straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C
Cathy

Medical Practice, 11-50 employees

More than a year

4.0

Review

Pros

At the start of our EMR transition, the flow from scheduling to the EMR software was smooth.

Cons

It lacks compatibility with other software for phone call reminders and downloading insurance eligibilities in batch. Creating new forms to add to patient files isn't very intuitive either. Additionally, electronic signatures are cumbersome to use at the check-in desk.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
judy

Medical Practice, 11-50 employees

More than a year

5.0

era issue

Pros

Currently, I do not have a favorite feature.

Cons

ERAs consistently fail to arrive, necessitating weekly calls.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

10

S
Susan

Medical Practice, 1-10 employees

More than a year

4.0

billing software

Pros

Accessing patient information and demographics is straightforward, and the scheduler is easy to use.

Cons

There's a steep learning curve, making it challenging to grasp the software's full functionality. I wish it were more intuitive, with fewer dropdowns and choices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

C
charles

Medical Practice, 1-10 employees

More than a year

5.0

Billing Software

Pros

This software is very easy to learn. Over the years, new employees have picked it up quickly. Staff who have worked with other billing software find this one simpler to use.

Cons

I'm not pleased with the lengthy response times when I call for support, especially considering the yearly support fee I pay.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

G
Gary

Medical Practice, 1-10 employees

More than a year

5.0

Medics Premier Review

Pros

I Recognize the simplicity for my staff. It is easy to navigate.

Cons

There's absolutely nothing I dislike. The system meets all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Ted

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Practice Management Software

Pros

It's easy to use. Everything is clear and uncomplicated.

Cons

Everything runs smoothly without any issues. I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S
Shari

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Love this program

Pros

The system is easy to use, with a wide range of reports, and technical support is always quick and efficient.

Cons

No complaints whatsoever. It's the best compared to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10