Medical Practice, 11-50 employees
More than a year
“Great program to use”
Pros
I'm grateful for the software's swift learning curve and the assistance available whenever needed.
Cons
The downside is having to purchase more logins for all of our employees to sign in simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Awesome system!”
Pros
Posting charges is a standout feature for me. The system is intuitive and allows for easy corrections before posting.
Cons
Some reports could provide a little more detail.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
More than a year
“Excellent product that meets all of our needs.”
Pros
The system is easy to navigate and intuitive. The training process had a very short learning curve.
Cons
We rely on Change Healthcare for our claims management, as much of the industry does.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Partnership with MedicsPremier”
Pros
We value the efficiency of MedicsPremier. The capacity to tailor the software to our requirements has been essential in delivering the information and insights our facility collaborators require to operate a thriving program.
Cons
Due to the highly adaptable nature of MedicPremier's software, it may be slightly less intuitive than other options out there. We've tried many and found them unable to meet our needs, so we're content to tolerate any minor complications.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Another loyal happy customer”
Pros
The customer service is outstanding! From sales to implementation and training, the program and support staff have been excellent. Over my 25 years in this business, I've used many billing programs, and MedicsPremier is incredibly intuitive, easy to navigate, and highly efficient for a productive workflow!
Cons
I hope the statements and receipts I print could have a more modern appearance. However, they are easy for clients to understand and produce.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 500+ employees
More than a year
“Medics Premier”
Pros
Medics Premier is a very intuitive program, allowing us to handle all aspects of insurance billing and payment posting. There are numerous reports available for tracking, reconciling, and various reporting options.
Cons
I have no complaints about Medics. It's a highly effective software that enables accurate management of all medical billing aspects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“efficiancy at it greatest”
Pros
Medics Premier is effective for us, easy to teach, and efficient in running reports. It interfaces well with various components, enhancing efficiency in our 6-doctor practice.
Cons
I believe the scheduler could be improved upon. Medic Elite has a better scheduler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 1-10 employees
More than a year
“owner”
Pros
It's user-friendly and reliable, suitable for everyone in the office.
Cons
I've never noticed any downtime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Happy Medical Practice”
Pros
The transition to being cloud-based has been fantastic. The software's features, along with excellent customer service, have made our office extremely efficient.
Cons
There's really nothing we don't like about it. Once we learned how to navigate the program, it was great. With the help of the ADS support team and Lucia, who is amazing, the transition went very smoothly. We love it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Good product for multi-specialty practice”
Pros
The product allows for repeat procedures, which is beneficial for billing services like physical therapy. There are numerous reports available for analysis.
Cons
It's more expensive compared to other software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Satisfaction”
Pros
It is simple to use. I appreciate the continuous follow-up to check if there are any issues.
Cons
There's really nothing. It's straightforward to use, and the support is excellent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Works Perfect for Our GYN Office”
Pros
It's easy to use, especially for check-in and check-out, making it quick for new staff to learn.
Cons
Transitioning was the most challenging part, but once we got up and running, we've loved it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“Medics/ADS simple and easy to use, a very good product.”
Pros
Patient Access, Billing, Scheduling, and Coding are among the simplest systems I have used. Very satisfied.
Cons
I genuinely can't find anything to dislike about this software; it's incredibly easy and straightforward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Review”
Pros
At the start of our EMR transition, the flow from scheduling to the EMR software was smooth.
Cons
It lacks compatibility with other software for phone call reminders and downloading insurance eligibilities in batch. Creating new forms to add to patient files isn't very intuitive either. Additionally, electronic signatures are cumbersome to use at the check-in desk.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, 11-50 employees
More than a year
“era issue”
Pros
Currently, I do not have a favorite feature.
Cons
ERAs consistently fail to arrive, necessitating weekly calls.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
6
Functionality
10
Medical Practice, 1-10 employees
More than a year
“billing software”
Pros
Accessing patient information and demographics is straightforward, and the scheduler is easy to use.
Cons
There's a steep learning curve, making it challenging to grasp the software's full functionality. I wish it were more intuitive, with fewer dropdowns and choices.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Medical Practice, 1-10 employees
More than a year
“Billing Software”
Pros
This software is very easy to learn. Over the years, new employees have picked it up quickly. Staff who have worked with other billing software find this one simpler to use.
Cons
I'm not pleased with the lengthy response times when I call for support, especially considering the yearly support fee I pay.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Medics Premier Review”
Pros
I Recognize the simplicity for my staff. It is easy to navigate.
Cons
There's absolutely nothing I dislike. The system meets all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Practice Management Software”
Pros
It's easy to use. Everything is clear and uncomplicated.
Cons
Everything runs smoothly without any issues. I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Love this program”
Pros
The system is easy to use, with a wide range of reports, and technical support is always quick and efficient.
Cons
No complaints whatsoever. It's the best compared to others.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
