Total 82 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

22%

3

Stars

0%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Joanne

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Great Medical Software Solutions Company

Pros

I adore the patient demographic and scheduling features; they're very intuitive. Additionally, electronic filing is indispensable in today's medical practice for insurance reimbursements.

Cons

When contacting support, I sometimes struggle to understand the technician due to language differences. Other than that, I have no dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Joanne

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Great Medical Software Solutions Company

Pros

I love the patient demographic and scheduling features, they are very easy to use. I can't live without electronic filing. In today's medical practice, electronic filing is essential for getting reimbursed by insurance companies.

Cons

When calling for support. Sometimes I have a hard time understanding the technician because of a language barrier. Otherwise, no dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

Medical Practice, 1-10 employees

More than a year

5.0
February 2023

you can usually speak to a person that can resolve your issues,,,

Pros

The billing process is quite straightforward.

Cons

Some of the personnel in India can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K

Kathy

Medical Practice, 1-10 employees

More than a year

5.0
February 2023

you can usually speak to a person that can resolve your issues,,,

Pros

The billing process is simple and easy to understand.

Cons

some of the personel in india are difficult

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2023

Great Software!

Pros

Medics Premier combines ease of use with a comprehensive platform.

Cons

I wish the template assignment screen could be expanded indefinitely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Margaret

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Superb Billing Software

Pros

Medics Premier software is uncomplicated and allows simultaneous posting of payments/charges while viewing detailed patient history. The support staff at ADS are extraordinary.

Cons

While there are numerous reports available, it may be necessary to run multiple reports to obtain the exact data needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2023

Very easy to use and train new employees.

Pros

It's easy to navigate, and the customer service is highly responsive.

Cons

I can't think of anything negative. We're very satisfied with our experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Medical Practice, 11-50 employees

More than a year

5.0
January 2023

Bringing our practice up to date

Pros

Working with the company was seamless. The software is complex but easily configurable to meet our needs.

Cons

Some features cannot be customized by the user and require technical support from the company. Certain customizations are not available, but they were specific to our practice needs and might be able to be programmed in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Tracey

Medical Practice, 11-50 employees

More than a year

5.0
January 2023

My experience with Medics Premier

Pros

It excels in reports, data presentation, billing software, appointment scheduling, and demographics.

Cons

It's not possible to transfer money from patient to patient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paula

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Medics Premier

Pros

I've been using Advanced Data Systems for the past 24 years. I find the software intuitive, and we've trained office staff within hours. The support team is exceptional.

Cons

Currently, everything Medics Premier offers works well for my company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Crista

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Medics Premier

Pros

My favorite feature is the scheduling. The software is easy to navigate and user-friendly.

Cons

The normal response time to help calls can sometimes be extremely long. Additionally, some representatives are hard to understand, which can prolong issue resolution. However, I've never had an issue that couldn't be fixed. So, it's not all bad, just lacking in some areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Patricia

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Medics Premier and Change Healthcare

Pros

This product is straightforward and easy to train new employees on their job duties. The pre-scrub of claims is particularly helpful in identifying errors upfront.

Cons

I'm still getting acquainted with the reports in the system. Sometimes, I may need to run more than one report to gather all the data we need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Patricia

Mental Health Care, 11-50 employees

More than a year

4.0
January 2023

Long time user of Medics

Pros

Medics is a versatile program, and the support staff are very helpful.

Cons

It takes a while for people unfamiliar with the program to get used to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B

Barbara

Medical Practice, 11-50 employees

More than a year

5.0
January 2023

Exceptional PM for every medical practice

Pros

Overall, it excels in ease of use, billing, statements, reporting, scheduling, pricing, and integration with our Ophthalmology EHR.

Cons

There are no drawbacks to ADS-Medics Premier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

joseph

Medical Practice, 11-50 employees

More than a year

5.0
January 2023

medics premier review

Pros

I value how simple it is to navigate, and the ability to personalize the display of each section.

Cons

There are no features of this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

peggy

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
January 2023

Positive

Pros

It's easy to navigate, and the reports are straightforward.

Cons

Customer support can be challenging to reach at times, and it sometimes takes days to receive a response.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

M

Mary

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Very Satisfied with product

Pros

The software is intuitive, with excellent support. Medics Elite and Doc Assist complement each other effectively.

Cons

Certain features, like the Doc Assist Medication Program, involve too many steps to achieve results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Christy

Medical Practice, 11-50 employees

More than a year

4.0
January 2023

User Friendly

Pros

The software is user-friendly, and we've been satisfied with it for over 10 years. Software support has been helpful when needed.

Cons

The reports could be a bit easier to use and offer more specific details.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

D

Debra

Medical Practice, 1-10 employees

More than a year

5.0
January 2023

Love this Product!!!!

Pros

It's easy to use, and the customer support is excellent.

Cons

I have no complaints about any of the features of this program. I've used it without issues for years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2023

Great Value and Functionality

Pros

The software is highly adaptable to specific business needs and workflows.

Cons

The interface isn't flashy, but it's highly functional, which is actually preferred.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Medical Practice, 11-50 employees

More than a year

5.0
January 2023

Great program to use

Pros

I'm grateful for the software's swift learning curve and the assistance available whenever needed.

Cons

The downside is having to purchase more logins for all of our employees to sign in simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Veronica

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2023

Awesome system!

Pros

Posting charges is a standout feature for me. The system is intuitive and allows for easy corrections before posting.

Cons

Some reports could provide a little more detail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Orlando

Medical Practice, 51-100 employees

More than a year

5.0
December 2022

Excellent product that meets all of our needs.

Pros

The system is easy to navigate and intuitive. The training process had a very short learning curve.

Cons

We rely on Change Healthcare for our claims management, as much of the industry does.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shelley

Hospital & Health Care, 11-50 employees

More than a year

5.0
December 2022

Partnership with MedicsPremier

Pros

We value the efficiency of MedicsPremier. The capacity to tailor the software to our requirements has been essential in delivering the information and insights our facility collaborators require to operate a thriving program.

Cons

Due to the highly adaptable nature of MedicPremier's software, it may be slightly less intuitive than other options out there. We've tried many and found them unable to meet our needs, so we're content to tolerate any minor complications.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nelle

Mental Health Care, 1-10 employees

More than a year

5.0
December 2022

Another loyal happy customer

Pros

The customer service is outstanding! From sales to implementation and training, the program and support staff have been excellent. Over my 25 years in this business, I've used many billing programs, and MedicsPremier is incredibly intuitive, easy to navigate, and highly efficient for a productive workflow!

Cons

I hope the statements and receipts I print could have a more modern appearance. However, they are easy for clients to understand and produce.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Medical Practice, 500+ employees

More than a year

5.0
December 2022

Medics Premier

Pros

Medics Premier is a very intuitive program, allowing us to handle all aspects of insurance billing and payment posting. There are numerous reports available for tracking, reconciling, and various reporting options.

Cons

I have no complaints about Medics. It's a highly effective software that enables accurate management of all medical billing aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cindy

Medical Practice, 11-50 employees

More than a year

5.0
December 2022

efficiancy at it greatest

Pros

Medics Premier is effective for us, easy to teach, and efficient in running reports. It interfaces well with various components, enhancing efficiency in our 6-doctor practice.

Cons

I believe the scheduler could be improved upon. Medic Elite has a better scheduler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N

narain

Medical Practice, 1-10 employees

More than a year

5.0
December 2022

owner

Pros

It's user-friendly and reliable, suitable for everyone in the office.

Cons

I've never noticed any downtime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Medical Practice, 1-10 employees

More than a year

5.0
December 2022

Happy Medical Practice

Pros

The transition to being cloud-based has been fantastic. The software's features, along with excellent customer service, have made our office extremely efficient.

Cons

There's really nothing we don't like about it. Once we learned how to navigate the program, it was great. With the help of the ADS support team and Lucia, who is amazing, the transition went very smoothly. We love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Desiree

Hospital & Health Care, 11-50 employees

More than a year

5.0
December 2022

Good product for multi-specialty practice

Pros

The product allows for repeat procedures, which is beneficial for billing services like physical therapy. There are numerous reports available for analysis.

Cons

It's more expensive compared to other software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L

Lynne

Medical Practice, 1-10 employees

More than a year

5.0
December 2022

Satisfaction

Pros

It is simple to use. I appreciate the continuous follow-up to check if there are any issues.

Cons

There's really nothing. It's straightforward to use, and the support is excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

B

Brittney

Hospital & Health Care, 11-50 employees

More than a year

5.0
December 2022

Works Perfect for Our GYN Office

Pros

It's easy to use, especially for check-in and check-out, making it quick for new staff to learn.

Cons

Transitioning was the most challenging part, but once we got up and running, we've loved it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Linda

Medical Practice, 11-50 employees

More than a year

4.0
December 2022

Medics/ADS simple and easy to use, a very good product.

Pros

Patient Access, Billing, Scheduling, and Coding are among the simplest systems I have used. Very satisfied.

Cons

I genuinely can't find anything to dislike about this software; it's incredibly easy and straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Cathy

Medical Practice, 11-50 employees

More than a year

4.0
November 2022

Review

Pros

At the start of our EMR transition, the flow from scheduling to the EMR software was smooth.

Cons

It lacks compatibility with other software for phone call reminders and downloading insurance eligibilities in batch. Creating new forms to add to patient files isn't very intuitive either. Additionally, electronic signatures are cumbersome to use at the check-in desk.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

judy

Medical Practice, 11-50 employees

More than a year

5.0
November 2022

era issue

Pros

Currently, I do not have a favorite feature.

Cons

ERAs consistently fail to arrive, necessitating weekly calls.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

10

S

Susan

Medical Practice, 1-10 employees

More than a year

4.0
October 2022

billing software

Pros

Accessing patient information and demographics is straightforward, and the scheduler is easy to use.

Cons

There's a steep learning curve, making it challenging to grasp the software's full functionality. I wish it were more intuitive, with fewer dropdowns and choices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

C

charles

Medical Practice, 1-10 employees

More than a year

5.0
October 2022

Billing Software

Pros

This software is very easy to learn. Over the years, new employees have picked it up quickly. Staff who have worked with other billing software find this one simpler to use.

Cons

I'm not pleased with the lengthy response times when I call for support, especially considering the yearly support fee I pay.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

G

Gary

Medical Practice, 1-10 employees

More than a year

5.0
October 2022

Medics Premier Review

Pros

I Recognize the simplicity for my staff. It is easy to navigate.

Cons

There's absolutely nothing I dislike. The system meets all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Ted

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2022

Practice Management Software

Pros

It's easy to use. Everything is clear and uncomplicated.

Cons

Everything runs smoothly without any issues. I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Shari

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2022

Love this program

Pros

The system is easy to use, with a wide range of reports, and technical support is always quick and efficient.

Cons

No complaints whatsoever. It's the best compared to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Christopher

Hospital & Health Care, 1-10 employees

More than a year

5.0
October 2022

Medics Premier ADS

Pros

I like that it has not changed much. We have had this software for over 15 years, and we love it. It's very easy to navigate, and the customer support is excellent.

Cons

It might be challenging for a first-time biller to use.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

M

Mona

Hospital & Health Care, 51-100 employees

More than a year

5.0
October 2022

ADS system review

Pros

Eligibility and claim scrubbing features are very beneficial.

Cons

Report accuracy can be an issue, requiring customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Denise

Mental Health Care, 1-10 employees

More than a year

4.0
October 2022

user friendly

Pros

The scheduling module is easy to adjust for different provider schedules.

Cons

The demographic screen should be updated to include a "preferred name" field.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Y

Yolanda

Medical Practice, 1-10 employees

More than a year

5.0
October 2022

Medics Premier Software

Pros

Entering patient demographics and updating any changed information is simple.

Cons

Generating management reports each month can be cumbersome.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jean

Medical Practice, 11-50 employees

More than a year

4.0
October 2022

It was all that interfaced with my EMR

Pros

The system is easy to use, but the reporting could be improved. There should be a way to prevent patient duplication.

Cons

It's too easy for employees to delete posted payments and potentially engage in embezzlement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Mary

Medical Practice, 11-50 employees

More than a year

5.0
June 2021

Overall a good medical billing software

Pros

It is very easy to make changes in encounters and update patient information.

Cons

The statements could be clearer; some patients find them confusing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

C

Curtis

Hospital & Health Care, 11-50 employees

More than a year

5.0
June 2021

MedicsPremier is our Go-To.

Pros

The biggest advantage for us is the high FPRR we get with ADS, followed by their quick and helpful customer service.

Cons

We haven't fully utilized the denials management features of the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Crista

Medical Practice, 1-10 employees

More than a year

5.0
February 2021

Honest Review

Pros

I love how easy it is to schedule and send out claims. Automatically posted claims make my life much easier.

Cons

Secondary claims that need to be sent to insurances often don't go automatically, leading to uncertainty about whether I'm doing something wrong or if it's a system issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

E

ELAINE

Hospital & Health Care, 1-10 employees

More than a year

4.0
February 2021

MEDICS PREMIER REVIEW

Pros

The product is simple to learn and use. It has many features and functions that are very useful.

Cons

My only complaint is the inconsistent availability of eligibility checks. It's always down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Ruby

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
January 2021

Useful app

Pros

This app is really useful. I decided to try it after Teladoc stopped working on my phone following an update. I was able to get medical advice in a short time.

Cons

The interface lacks visual appeal; it's rather plain.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10