Medical Practice, 1-10 employees
More than a year
“Great Medical Software Solutions Company”
Pros
I adore the patient demographic and scheduling features; they're very intuitive. Additionally, electronic filing is indispensable in today's medical practice for insurance reimbursements.
Cons
When contacting support, I sometimes struggle to understand the technician due to language differences. Other than that, I have no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Great Medical Software Solutions Company”
Pros
I love the patient demographic and scheduling features, they are very easy to use. I can't live without electronic filing. In today's medical practice, electronic filing is essential for getting reimbursed by insurance companies.
Cons
When calling for support. Sometimes I have a hard time understanding the technician because of a language barrier. Otherwise, no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“you can usually speak to a person that can resolve your issues,,,”
Pros
The billing process is quite straightforward.
Cons
Some of the personnel in India can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Medical Practice, 1-10 employees
More than a year
“you can usually speak to a person that can resolve your issues,,,”
Pros
The billing process is simple and easy to understand.
Cons
some of the personel in india are difficult
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Great Software!”
Pros
Medics Premier combines ease of use with a comprehensive platform.
Cons
I wish the template assignment screen could be expanded indefinitely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Superb Billing Software”
Pros
Medics Premier software is uncomplicated and allows simultaneous posting of payments/charges while viewing detailed patient history. The support staff at ADS are extraordinary.
Cons
While there are numerous reports available, it may be necessary to run multiple reports to obtain the exact data needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Very easy to use and train new employees.”
Pros
It's easy to navigate, and the customer service is highly responsive.
Cons
I can't think of anything negative. We're very satisfied with our experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Bringing our practice up to date”
Pros
Working with the company was seamless. The software is complex but easily configurable to meet our needs.
Cons
Some features cannot be customized by the user and require technical support from the company. Certain customizations are not available, but they were specific to our practice needs and might be able to be programmed in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“My experience with Medics Premier”
Pros
It excels in reports, data presentation, billing software, appointment scheduling, and demographics.
Cons
It's not possible to transfer money from patient to patient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Medics Premier”
Pros
I've been using Advanced Data Systems for the past 24 years. I find the software intuitive, and we've trained office staff within hours. The support team is exceptional.
Cons
Currently, everything Medics Premier offers works well for my company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Medics Premier”
Pros
My favorite feature is the scheduling. The software is easy to navigate and user-friendly.
Cons
The normal response time to help calls can sometimes be extremely long. Additionally, some representatives are hard to understand, which can prolong issue resolution. However, I've never had an issue that couldn't be fixed. So, it's not all bad, just lacking in some areas.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
More than a year
“Medics Premier and Change Healthcare”
Pros
This product is straightforward and easy to train new employees on their job duties. The pre-scrub of claims is particularly helpful in identifying errors upfront.
Cons
I'm still getting acquainted with the reports in the system. Sometimes, I may need to run more than one report to gather all the data we need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mental Health Care, 11-50 employees
More than a year
“Long time user of Medics”
Pros
Medics is a versatile program, and the support staff are very helpful.
Cons
It takes a while for people unfamiliar with the program to get used to it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Exceptional PM for every medical practice”
Pros
Overall, it excels in ease of use, billing, statements, reporting, scheduling, pricing, and integration with our Ophthalmology EHR.
Cons
There are no drawbacks to ADS-Medics Premier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“medics premier review”
Pros
I value how simple it is to navigate, and the ability to personalize the display of each section.
Cons
There are no features of this software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“Positive”
Pros
It's easy to navigate, and the reports are straightforward.
Cons
Customer support can be challenging to reach at times, and it sometimes takes days to receive a response.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Very Satisfied with product”
Pros
The software is intuitive, with excellent support. Medics Elite and Doc Assist complement each other effectively.
Cons
Certain features, like the Doc Assist Medication Program, involve too many steps to achieve results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“User Friendly”
Pros
The software is user-friendly, and we've been satisfied with it for over 10 years. Software support has been helpful when needed.
Cons
The reports could be a bit easier to use and offer more specific details.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Medical Practice, 1-10 employees
More than a year
“Love this Product!!!!”
Pros
It's easy to use, and the customer support is excellent.
Cons
I have no complaints about any of the features of this program. I've used it without issues for years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Great Value and Functionality”
Pros
The software is highly adaptable to specific business needs and workflows.
Cons
The interface isn't flashy, but it's highly functional, which is actually preferred.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10