MedicsPremier Reviews

Pros

The software is easy to learn and simplifies scheduling.

Cons

Sometimes, merging patient information causes data to be lost if not done carefully.

Pros

Using this software is intuitive, and its posting features are exceptional. I find that inputting payments and charges flows smoothly with this system.

Cons

The account overview is not sorted by date of service but by entry order, making it difficult to find specific dates without scrolling through the entire chart.

Pros

I adore the ease of use and the ability to run reports independently.

Cons

Occasionally, I struggle to find the right report, but I can always get assistance from my RCM team.

Pros

Trusting my business with ADS was a great decision. My previous system was losing money, but ADS, with its great team and software, saved my finances! My company has grown significantly with ADS. They are always there for me!

Cons

When a company saves you money, theres nothing negative to say!

Pros

I like the report functionality and the ease of posting payments and charges. The accounts are easy to read.

Cons

Setting up user sets and configuring the scheduler can be a bit challenging.

Pros

Medics Premier is intuitive and easy to use, with many valuable reports and features. Customer Support is absolutely amazing.

Cons

It's not a major issue, but sometimes updates add features that seem unnecessary to me, though others might find them useful.

Pros

Our Genetics Laboratory, specializing in PGX & CGX testing, needed a robust billing system that could be implemented in less than sixty days and was cost-effective. The Premier Medic's system allows for simple explosion codes, enabling us to bill many CPT codes per patient correctly. Many systems we reviewed were not designed for a Laboratory environment. The system was installed quickly, and training was conducted remotely by knowledgeable ADS staff. There is a wide variety of management reports, and the system allows us to customize them with little or no IT experience.

Cons

Our lab chose to start fresh by building many of our existing databases. There was a slight learning curve with all the additional data fields, but we completed the database entry in about a week.

Pros

Training was simple and easy to grasp. This software is highly intuitive, and customer support is very helpful if you encounter something you don't know.

Cons

Occasionally, the system crashes and needs to be restarted or reinstalled. That's the only downside I can think of.

Pros

We're still new to the product, but the reports module allows us to get very detailed with our company billing data. We can customize and run any report we need. The data availability at our fingertips is impressive. Additionally, the support from the company has been exceptional the team has been extremely responsive.

Cons

There's a lot to learn about the software, and it can be overwhelming, but the extensive data availability is worth it.

Pros

I've worked with Advanced Data Systems' PM and EHR systems for over 17 years. The flexibility of Medics Premier is fantastic. All my users were trained quickly, and they loved how intuitive the system is. It's very easy to navigate between patients and accounts without closing the current window. It maintains the old concept of a chart view with easy-to-read Tabs in the demographic screen and ledger view. The robust financial reports within Medics Premier provide a great view of your revenue forecast and claims status. These reports can be pulled in various ways depending on your needs. This was a great ROI decision. I highly recommend ADS for your PM and EHR needs.

Cons

The referring physician section needs improvement. When adding a new referring physician, the "Add from List" button often fails to work, which hinders data entry workflow. This is the only significant issue I have with the system.

Pros

I Acknowledge not having to fill in different tabs on patient demographics. Being able to print bills and letters and save them as PDFs is very convenient.

Cons

We can't generate adequate reports for our practice or fix our own custom forms. A major drawback is having to constantly ensure the insurance order is correct, or the HCFA forms won't print. Overall, I'm not very satisfied with this new system.

Pros

The system is very easy to learn and intuitive.

Cons

The practice management reports are terrible. They're very hard to compile and there's a poor selection.

Pros

The ability to create templates that best suit our office is fantastic.

Cons

Sometimes, system errors occur.

Pros

I receive prompt service whenever needed. The work is completed quickly.

Cons

If you need to reinstall after a crash, the cost is almost as high as the original purchase. This shouldn't be the case when you're paying an annual maintenance fee.

Pros

The product is easy to use, and the after-support is strong.

Cons

There are no significant issues with the product or vendor. Any problems are so minor that they're not worth mentioning.

Pros

The posting procedure is smooth and uncomplicated. Generating records for new patients is simple, although the system lacks alerts for duplicate entries, and there's no option to delete duplicates.

Cons

We can't effectively look up mental health benefits, despite assurances that we could. We can't use the product for payroll due to frequent inaccuracies with ERH payments. Submitting claims is not the "push of a button" we were promised, but rather a 27-step process (yes, we counted). Customer service is inconsistent, some representatives are conscientious and helpful, while others are hard to understand or apathetic. At one point, the system was down for two days, and none of our calls or multiple email requests for help were answered.

Pros

I'm grateful for the simplicity of entering data. Our first submission was completed yesterday, so my exposure is limited. Nonetheless, everything has been excellent thus far. From Larry in sales to John who provided training and Marisol who aided with the submission, everyone has been exceptional!

Cons

I haven't encountered any issues so far. Whenever I have a question, I either call or email and receive a quick response. If this level of service continues, you will undoubtedly be recognized as the best in customer service!

Pros

I enjoy the convenience of the drop-down menus and the ability to customize reports. The scheduling module is easy to personalize with color-coded appointments.

Cons

It can be challenging to customize the software specifically for physical therapy compared to a physician's office.

Pros

The Windows-based system is very straightforward to use and explain to new employees. Technical support is always very helpful.

Cons

I have no complaints to mention.

Pros

I would recommend this product because it is simple to learn and easy to use daily.

Cons

Monthly statements are not always easy for patients to understand. They find them somewhat confusing, and I have never been able to print previous patient payments on regular monthly itemized statements.