softwareMedios EHR Software Reviews
18 Reviews
Overall Rating
3.5
18 Reviews
Rating Distribution
5
(7)
4
(4)
3
(2)
2
(1)
1
(4)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.5
18 Reviews
Rating Distribution
5
(7)
4
(4)
3
(2)
2
(1)
1
(4)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
Quick training and 24/7 customer support
Quick training and 24/7 customer support
Pros
Medios is an EHR platform accompanied by a great training session. They address all issues you may face when using the software and describe everything in simple and understandable terms. Their customer care staff is always available to help resolve technical, billing, and general complaints as quickly as possible. Impressive, very nice.
Cons
Medios EHR Software sometimes glitches while working, but it goes back to normal within a few minutes.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jewell
Global Wellness Management, 10-49 employees
Nov 24, 2022
We are happy
We are happy
Pros
Medios EHR Software works well and does everything according to our preferences and desires. The training was very useful for my team, and they covered all the features excellently.
Cons
There are no technical support representatives available at night and they should have 24/7 service at all times because our workflow is very important.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jay
Verde Health Clinic, 10-49 employees
Sep 15, 2022
Very good
Very good
Pros
The software runs smoothly and the training session was illuminating. All our questions were answered and we were given all the information we needed to use it daily.
Cons
The choices for insurance providers are very limited and we have to enter alternative ones manually which takes up time.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Ria
Instant Medical Testing Lab, 2-9 employees
May 04, 2022
One software for all!
One software for all!
Pros
All the employees are very satisfied with this software, its easy to use and easy to customize according to every patient. Creating files has become a hundred times easier.
Cons
Nothing bad to say about it right now.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Kendall
VisionPlus Clinic, 2-9 employees
May 03, 2022
Gets the job done
Gets the job done
Pros
It has all the basic features you would require from EHR systems. We no longer need paper charts and reports.
Cons
Customer service does not always provide answers to us.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mona
Wally Health Clinic, 10-49 employees
Mar 08, 2022
Customer Support,Not Responsive
Customer Support,Not Responsive
Pros
Appointment scheduling to billing to patient files is handled by Medios, and it works flawlessly.
Cons
Their only drawback is their customer support, they are close to being non-existent.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Leslie
MedicalPro Private Clinic, 2-9 employees
Apr 30, 2021
Not Bad!
Not Bad!
Pros
The software comes with excellent preparation. They fix any problems you may have when using the app and make sure to clarify it as well.
Cons
Some of the options are restricted.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Anncy
California Health Systems, 10-49 employees
Apr 30, 2021
Its good
Its good
Pros
The software has billing and scheduling features which makes everything much more efficient.
Cons
The voice recognition feature has not worked for several of our staff members.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Taska
Froghorn Medical Clinic, 10-49 employees
Mar 25, 2021
Unusable
Unusable
Pros
There is nothing good to say about Medios.
Cons
We are regretting our decision because the software keeps hanging up and we do not know how to fix a form after customizing the field options.
Ease of use
3
Value for money
2
Customer Support
4
Functionality
4
Raam
Faith Healing Center, 2-9 employees
Mar 23, 2021
Medios needs more customer support representatives
Medios needs more customer support representatives
Pros
The software is working as it should and we can get our work done in a much more efficient way.
Cons
It is not easy to get in touch with customer support and the wait time is too long.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Esther
Mudland Dialysis Center, 50-99 employees
Mar 16, 2021
Convenient for all
Convenient for all
Pros
The ease of use makes it perfect for our staff because they are not very comfortable with complicated software. They can create files and forward them to the assigned doctor easily.
Cons
Nothing bad to say about it.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hubert
Gallaway Obstrecian and Gynecology, 2-9 employees
Mar 13, 2021
Working fine so far
Working fine so far
Pros
We are using Medios for everything from the appointment scheduling, billing and patient files and everything is working well.
Cons
The patient portal is not easy to use and it takes a while to update.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Jarvis
Vision Eye Clinic, 10-49 employees
Mar 13, 2021
It is amazing
It is amazing
Pros
We received a great training instructor who made sure all our questions were answered and now we are confident in using all modules of the software.
Cons
There is nothing bad we have to say about it.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Mahi
Ford Geriatric Care, 10-49 employees
Mar 12, 2021
Phenomenal product
Phenomenal product
Pros
They provide one-on-one training for all employees and I have never seen any other EMR software that does this. They did everything to make sure we were satisfied.
Cons
There is nothing that we did not like about the product.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Dorothy
Valley Health Systems, 10-49 employees
Mar 09, 2021
Needs Improvement!
Needs Improvement!
Pros
Patients information is easily accessible and well-organized.
Cons
The patient portal is difficult to navigate and update, and it takes a long time to do so.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Robert
CV Wellness Center, 2-9 employees
Jan 20, 2021
Not Happy with it!
Not Happy with it!
Pros
Cheaper than other systems and the layout is pretty neat.
Cons
We are kicking ourselves for making this decision because the app keeps crashing and we have no idea how to repair it.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Emma
A medical solutions company, 2-9 employees
Dec 16, 2020
No, just no!
No, just no!
Pros
eFax integration is a feature that I like.
Cons
Customer support is the worst, and its not easy to navigate at all. Wouldnt recommend it.
Ease of use
2
Value for money
3
Customer Support
4
Functionality
3
Asad
CV Wellness Center, - employees
Sep 15, 2020
Terrible customer service
Terrible customer service
Pros
Patients information is easy to access and well laid out.
Cons
The software is not user friendly and the customer service is absolutely horrible. The issues we face never ever get resolved. I wouldnt recommend this to anybody.
Ease of use
2
Value for money
4
Customer Support
3
Functionality
2
Gonzalo
A medical solutions company, 2-10 employees employees
Sep 03, 2020
Filters
Quick training and 24/7 customer support
Quick training and 24/7 customer support
Pros
Medios is an EHR platform accompanied by a great training session. They address all issues you may face when using the software and describe everything in simple and understandable terms. Their customer care staff is always available to help resolve technical, billing, and general complaints as quickly as possible. Impressive, very nice.
Cons
Medios EHR Software sometimes glitches while working, but it goes back to normal within a few minutes.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jewell
Global Wellness Management, 10-49 employees
Nov 24, 2022
We are happy
We are happy
Pros
Medios EHR Software works well and does everything according to our preferences and desires. The training was very useful for my team, and they covered all the features excellently.
Cons
There are no technical support representatives available at night and they should have 24/7 service at all times because our workflow is very important.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jay
Verde Health Clinic, 10-49 employees
Sep 15, 2022
Very good
Very good
Pros
The software runs smoothly and the training session was illuminating. All our questions were answered and we were given all the information we needed to use it daily.
Cons
The choices for insurance providers are very limited and we have to enter alternative ones manually which takes up time.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Ria
Instant Medical Testing Lab, 2-9 employees
May 04, 2022
One software for all!
One software for all!
Pros
All the employees are very satisfied with this software, its easy to use and easy to customize according to every patient. Creating files has become a hundred times easier.
Cons
Nothing bad to say about it right now.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Kendall
VisionPlus Clinic, 2-9 employees
May 03, 2022
Gets the job done
Gets the job done
Pros
It has all the basic features you would require from EHR systems. We no longer need paper charts and reports.
Cons
Customer service does not always provide answers to us.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mona
Wally Health Clinic, 10-49 employees
Mar 08, 2022
Customer Support,Not Responsive
Customer Support,Not Responsive
Pros
Appointment scheduling to billing to patient files is handled by Medios, and it works flawlessly.
Cons
Their only drawback is their customer support, they are close to being non-existent.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Leslie
MedicalPro Private Clinic, 2-9 employees
Apr 30, 2021
Not Bad!
Not Bad!
Pros
The software comes with excellent preparation. They fix any problems you may have when using the app and make sure to clarify it as well.
Cons
Some of the options are restricted.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Anncy
California Health Systems, 10-49 employees
Apr 30, 2021
Its good
Its good
Pros
The software has billing and scheduling features which makes everything much more efficient.
Cons
The voice recognition feature has not worked for several of our staff members.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Taska
Froghorn Medical Clinic, 10-49 employees
Mar 25, 2021
Unusable
Unusable
Pros
There is nothing good to say about Medios.
Cons
We are regretting our decision because the software keeps hanging up and we do not know how to fix a form after customizing the field options.
Ease of use
3
Value for money
2
Customer Support
4
Functionality
4
Raam
Faith Healing Center, 2-9 employees
Mar 23, 2021
Medios needs more customer support representatives
Medios needs more customer support representatives
Pros
The software is working as it should and we can get our work done in a much more efficient way.
Cons
It is not easy to get in touch with customer support and the wait time is too long.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Esther
Mudland Dialysis Center, 50-99 employees
Mar 16, 2021
Convenient for all
Convenient for all
Pros
The ease of use makes it perfect for our staff because they are not very comfortable with complicated software. They can create files and forward them to the assigned doctor easily.
Cons
Nothing bad to say about it.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hubert
Gallaway Obstrecian and Gynecology, 2-9 employees
Mar 13, 2021
Working fine so far
Working fine so far
Pros
We are using Medios for everything from the appointment scheduling, billing and patient files and everything is working well.
Cons
The patient portal is not easy to use and it takes a while to update.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Jarvis
Vision Eye Clinic, 10-49 employees
Mar 13, 2021
It is amazing
It is amazing
Pros
We received a great training instructor who made sure all our questions were answered and now we are confident in using all modules of the software.
Cons
There is nothing bad we have to say about it.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Mahi
Ford Geriatric Care, 10-49 employees
Mar 12, 2021
Phenomenal product
Phenomenal product
Pros
They provide one-on-one training for all employees and I have never seen any other EMR software that does this. They did everything to make sure we were satisfied.
Cons
There is nothing that we did not like about the product.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Dorothy
Valley Health Systems, 10-49 employees
Mar 09, 2021
Needs Improvement!
Needs Improvement!
Pros
Patients information is easily accessible and well-organized.
Cons
The patient portal is difficult to navigate and update, and it takes a long time to do so.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Robert
CV Wellness Center, 2-9 employees
Jan 20, 2021
Not Happy with it!
Not Happy with it!
Pros
Cheaper than other systems and the layout is pretty neat.
Cons
We are kicking ourselves for making this decision because the app keeps crashing and we have no idea how to repair it.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Emma
A medical solutions company, 2-9 employees
Dec 16, 2020
No, just no!
No, just no!
Pros
eFax integration is a feature that I like.
Cons
Customer support is the worst, and its not easy to navigate at all. Wouldnt recommend it.
Ease of use
2
Value for money
3
Customer Support
4
Functionality
3
Asad
CV Wellness Center, - employees
Sep 15, 2020
Terrible customer service
Terrible customer service
Pros
Patients information is easy to access and well laid out.
Cons
The software is not user friendly and the customer service is absolutely horrible. The issues we face never ever get resolved. I wouldnt recommend this to anybody.
Ease of use
2
Value for money
4
Customer Support
3
Functionality
2
Gonzalo
A medical solutions company, 2-10 employees employees
Sep 03, 2020