softwareMeridianEMR, Inc Software Reviews
17 Reviews
Overall Rating
2.7
17 Reviews
Rating Distribution
5
(1)
4
(4)
3
(6)
2
(1)
1
(5)
Satisfaction Score
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Overall Rating
2.7
17 Reviews
Rating Distribution
5
(1)
4
(4)
3
(6)
2
(1)
1
(5)
Satisfaction Score
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Filters
Specialty
Provider Size
Time Used
Great software
Great software
Pros
It is an amazing solution and we feel blessed to work with such an understanding company.
Cons
They should invest in the marketing analytics tool as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Urology Private Practice, 2-9 employees
May 08, 2022
Good features.
Good features.
Pros
MeridianEMR is really easy to use and learn. It is very user-friendly and is loaded with a lot of great features such as drug database updates, and analytics.
Cons
I do not have anything negative to say about this software. Very nice.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Christina
Ortho Lock, 10-49 employees
Apr 02, 2022
An intuitive software
An intuitive software
Pros
It is easy to use and helps manage our dermatology practice. We have become more active and are able to increase productivity overall.
Cons
Meridian needs to add more templates to their library and add customization as well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mary
MC Dermatology Clinic, 10-49 employees
Mar 21, 2022
Takes time to load
Takes time to load
Pros
It does work most of the time and there are options for looking up old appointments and information from the dashboard
Cons
It takes a while for the screen to appear when you initially load it.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Derick
Alverez Urologists, 10-49 employees
May 03, 2021
Challenging to work with them
Challenging to work with them
Pros
The people who work there are great and customer service is friendly but they are supporting a useless product.
Cons
We wasted a lot of time getting trained and certifications which were of no use to us.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Cathy
Florida Urology Center, 2-9 employees
Apr 13, 2021
There are better options
There are better options
Pros
Meridian is user friendly and you can fast track payments through the billing module.
Cons
It has many glitches and their customer support requires a lot of improvement.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Hallie
Georgia Urology Clinic, 2-9 employees
Apr 09, 2021
Average.
Average.
Pros
The user interface is quite insightful and overall, the software is pretty user-friendly.
Cons
It would be advisable to use the demo before actually buying the product. The customer support team is usually not very quick to respond.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Mary
Dermatology clinic, 1 employees
Apr 06, 2021
Review
Review
Pros
Truly, we have not one positive thing to say around our encounter.
Cons
It is such a moderate software.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Deniz
Yakima urology Associates, 100-499 employees
Mar 10, 2021
Fairly easy to use
Fairly easy to use
Pros
This is a great company and the software is fairly simple.
Cons
Support needs upgrading and more investment is needed on marketing.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Mary
Dermatology Clinic, 2-9 employees
Mar 04, 2021
Inexperienced Staff
Inexperienced Staff
Pros
It does contain some issues but still a good overall experience
Cons
It doesnt have good customer service. We had to spend a huge amount of money to understand its use and the result is our office staff did not like using those features.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Cathy
Medical Practice, 2-9 employees
Mar 03, 2021
Biggest mistake we have made.
Biggest mistake we have made.
Pros
Honestly, we have not ONE positive thing to say about our experience. The software is terrible itself but the customer support is somehow even WORSE.
Cons
It is such a slow software. I would call this junk, honestly!
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Dennis
Yakima Urology Associates, 51-200 employees employees
Sep 03, 2020
Warning: Stay Away From This!!!
Warning: Stay Away From This!!!
Pros
I have not a single good thing to say about this.
Cons
Stay away unless you want your practice to lose money because they dont care about you at all.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Danielle
Sheldon Freedman MD LTD, 2-10 employees employees
Sep 01, 2020
Fairly good
Fairly good
Pros
There are some issues but the software as a whole is fairly good.
Cons
The customer support service needs to be overhauled for the better.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Nancy
Georgia Urology Clinic, Not specified employees
Jul 09, 2018
Valueless EMR software
Valueless EMR software
Pros
Terrible.
Cons
It has extremly poor customer support service and templates contain numerous grammatical mistakes. Frequent software updates. They do not respond and resolve your issues and I submitted my compliant about patient portal which was not addressed.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Danielle
Sheldon Freedman MD LTD, 2-10 employees employees
Jul 08, 2017
Merged with urochart
Merged with urochart
Pros
Used it for a year. Overall a good experience.
Cons
We wasted too much money on certifications, extra trainngs and understanding complex features that our office staff doesnt use or like.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Cathy
Florida Urology practice, Not specified employees
Apr 10, 2017
Technical experts and support staff are inexperienced
Technical experts and support staff are inexperienced
Pros
None.
Cons
They have extremly poor technical support and limited functionality. It has nothing to offer. I should have gone for GE centricity - my colleagues who are using it are in a better position than myself and dont have such issues with their EHR.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Dennis
Yakima Urology Associates, 51-200 employees employees
Jan 19, 2017
Use demo before buying
Use demo before buying
Pros
The software was fairly user-friendly and it is intuitive.
Cons
The customer support service was not really active and it needs to be more active.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Mary
Dermatology clinic, Not specified employees
Jan 08, 2017
Filters
Great software
Great software
Pros
It is an amazing solution and we feel blessed to work with such an understanding company.
Cons
They should invest in the marketing analytics tool as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Urology Private Practice, 2-9 employees
May 08, 2022
Good features.
Good features.
Pros
MeridianEMR is really easy to use and learn. It is very user-friendly and is loaded with a lot of great features such as drug database updates, and analytics.
Cons
I do not have anything negative to say about this software. Very nice.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Christina
Ortho Lock, 10-49 employees
Apr 02, 2022
An intuitive software
An intuitive software
Pros
It is easy to use and helps manage our dermatology practice. We have become more active and are able to increase productivity overall.
Cons
Meridian needs to add more templates to their library and add customization as well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mary
MC Dermatology Clinic, 10-49 employees
Mar 21, 2022
Takes time to load
Takes time to load
Pros
It does work most of the time and there are options for looking up old appointments and information from the dashboard
Cons
It takes a while for the screen to appear when you initially load it.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Derick
Alverez Urologists, 10-49 employees
May 03, 2021
Challenging to work with them
Challenging to work with them
Pros
The people who work there are great and customer service is friendly but they are supporting a useless product.
Cons
We wasted a lot of time getting trained and certifications which were of no use to us.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Cathy
Florida Urology Center, 2-9 employees
Apr 13, 2021
There are better options
There are better options
Pros
Meridian is user friendly and you can fast track payments through the billing module.
Cons
It has many glitches and their customer support requires a lot of improvement.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Hallie
Georgia Urology Clinic, 2-9 employees
Apr 09, 2021
Average.
Average.
Pros
The user interface is quite insightful and overall, the software is pretty user-friendly.
Cons
It would be advisable to use the demo before actually buying the product. The customer support team is usually not very quick to respond.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Mary
Dermatology clinic, 1 employees
Apr 06, 2021
Review
Review
Pros
Truly, we have not one positive thing to say around our encounter.
Cons
It is such a moderate software.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Deniz
Yakima urology Associates, 100-499 employees
Mar 10, 2021
Fairly easy to use
Fairly easy to use
Pros
This is a great company and the software is fairly simple.
Cons
Support needs upgrading and more investment is needed on marketing.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Mary
Dermatology Clinic, 2-9 employees
Mar 04, 2021
Inexperienced Staff
Inexperienced Staff
Pros
It does contain some issues but still a good overall experience
Cons
It doesnt have good customer service. We had to spend a huge amount of money to understand its use and the result is our office staff did not like using those features.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Cathy
Medical Practice, 2-9 employees
Mar 03, 2021
Biggest mistake we have made.
Biggest mistake we have made.
Pros
Honestly, we have not ONE positive thing to say about our experience. The software is terrible itself but the customer support is somehow even WORSE.
Cons
It is such a slow software. I would call this junk, honestly!
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Dennis
Yakima Urology Associates, 51-200 employees employees
Sep 03, 2020
Warning: Stay Away From This!!!
Warning: Stay Away From This!!!
Pros
I have not a single good thing to say about this.
Cons
Stay away unless you want your practice to lose money because they dont care about you at all.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Danielle
Sheldon Freedman MD LTD, 2-10 employees employees
Sep 01, 2020
Fairly good
Fairly good
Pros
There are some issues but the software as a whole is fairly good.
Cons
The customer support service needs to be overhauled for the better.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Nancy
Georgia Urology Clinic, Not specified employees
Jul 09, 2018
Valueless EMR software
Valueless EMR software
Pros
Terrible.
Cons
It has extremly poor customer support service and templates contain numerous grammatical mistakes. Frequent software updates. They do not respond and resolve your issues and I submitted my compliant about patient portal which was not addressed.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Danielle
Sheldon Freedman MD LTD, 2-10 employees employees
Jul 08, 2017
Merged with urochart
Merged with urochart
Pros
Used it for a year. Overall a good experience.
Cons
We wasted too much money on certifications, extra trainngs and understanding complex features that our office staff doesnt use or like.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Cathy
Florida Urology practice, Not specified employees
Apr 10, 2017
Technical experts and support staff are inexperienced
Technical experts and support staff are inexperienced
Pros
None.
Cons
They have extremly poor technical support and limited functionality. It has nothing to offer. I should have gone for GE centricity - my colleagues who are using it are in a better position than myself and dont have such issues with their EHR.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Dennis
Yakima Urology Associates, 51-200 employees employees
Jan 19, 2017
Use demo before buying
Use demo before buying
Pros
The software was fairly user-friendly and it is intuitive.
Cons
The customer support service was not really active and it needs to be more active.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Mary
Dermatology clinic, Not specified employees
Jan 08, 2017