Urology Private Practice, 2-9 employees
“Great software ”
Pros
It is an amazing solution and we feel blessed to work with such an understanding company.
Cons
They should invest in the marketing analytics tool as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ortho Lock, 10-49 employees
“Good features.”
Pros
MeridianEMR is really easy to use and learn. It is very user-friendly and is loaded with a lot of great features such as drug database updates, and analytics.
Cons
I do not have anything negative to say about this software. Very nice.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
MC Dermatology Clinic, 10-49 employees
“An intuitive software”
Pros
It is easy to use and helps manage our dermatology practice. We have become more active and are able to increase productivity overall.
Cons
Meridian needs to add more templates to their library and add customization as well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alverez Urologists, 10-49 employees
“Takes time to load”
Pros
It does work most of the time and there are options for looking up old appointments and information from the dashboard
Cons
It takes a while for the screen to appear when you initially load it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Florida Urology Center, 2-9 employees
“Challenging to work with them”
Pros
The people who work there are great and customer service is friendly but they are supporting a useless product.
Cons
We wasted a lot of time getting trained and certifications which were of no use to us.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Georgia Urology Clinic, 2-9 employees
“There are better options”
Pros
Meridian is user friendly and you can fast track payments through the billing module.
Cons
It has many glitches and their customer support requires a lot of improvement.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Dermatology clinic, 1 employees
“Average.”
Pros
The user interface is quite insightful and overall, the software is pretty user-friendly.
Cons
It would be advisable to use the demo before actually buying the product. The customer support team is usually not very quick to respond.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Yakima urology Associates, 100-499 employees
“Review”
Pros
Truly, we have not one positive thing to say around our encounter.
Cons
It is such a moderate software.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Dermatology Clinic, 2-9 employees
“Fairly easy to use”
Pros
This is a great company and the software is fairly simple.
Cons
Support needs upgrading and more investment is needed on marketing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Medical Practice, 2-9 employees
“Inexperienced Staff”
Pros
It does contain some issues but still a good overall experience
Cons
It doesnt have good customer service. We had to spend a huge amount of money to understand its use and the result is our office staff did not like using those features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Yakima Urology Associates, 51-100 employees
“Biggest mistake we have made. ”
Pros
Honestly, we have not ONE positive thing to say about our experience. The software is terrible itself but the customer support is somehow even WORSE.
Cons
It is such a slow software. I would call this junk, honestly!
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Sheldon Freedman MD LTD, 1-10 employees
“Warning: Stay Away From This!!!”
Pros
I have not a single good thing to say about this.
Cons
Stay away unless you want your practice to lose money because they dont care about you at all.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Georgia Urology Clinic, N/A employees
“Fairly good”
Pros
There are some issues but the software as a whole is fairly good.
Cons
The customer support service needs to be overhauled for the better.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Sheldon Freedman MD LTD, 1-10 employees
“Valueless EMR software”
Pros
Terrible.
Cons
It has extremly poor customer support service and templates contain numerous grammatical mistakes. Frequent software updates. They do not respond and resolve your issues and I submitted my compliant about patient portal which was not addressed.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Florida Urology practice, N/A employees
“Merged with urochart”
Pros
Used it for a year. Overall a good experience.
Cons
We wasted too much money on certifications, extra trainngs and understanding complex features that our office staff doesnt use or like.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Yakima Urology Associates, 51-100 employees
“Technical experts and support staff are inexperienced”
Pros
None.
Cons
They have extremly poor technical support and limited functionality. It has nothing to offer. I should have gone for GE centricity - my colleagues who are using it are in a better position than myself and dont have such issues with their EHR.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Dermatology clinic, N/A employees
“Use demo before buying”
Pros
The software was fairly user-friendly and it is intuitive.
Cons
The customer support service was not really active and it needs to be more active.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9