NovoClinical Reviews

“Novo Review

Pros

Support, record tracking, scheduling, demographic data, all easily accessible from anywhere.

Cons

Since it's web-based, speed can sometimes be an issue, and updates aren't always communicated.

“Excellent Potential

Pros

Efficient billing with excellent returns on claims is a highlight.

Cons

I often come across features in the software that I am unsure we can use or add. Sometimes, they seem too simple, like mass emailing, and it's unclear why they are not available.

“It's worked like a dream!

Pros

It works seamlessly even with multiple administrators simultaneously working on it.

Cons

It would be more convenient to search for patients using different criteria, although it might be possible already, it is not very visible.

“Helped us get organized

Pros

We can customize it and organize our records accordingly. The customer care is very helpful and our administrative staff loves it.

Cons

Sometimes the software glitches and fails to save information.

“Client friendly and support is readily accessible

Pros

The EHR company customized my psychiatric assessment and Advance notes.

Cons

Waiting for my Narcotic EHR endorsing capabilities

“Easy to utilize. Incredible features.

Pros

The ease of use... I just like the stream and how simple it is to explore. I just like the mechanization and how the complete system is associated

Cons

Nothing so far. I discover more features each day. I wish that I had found this software earlier.

“NovoClinical

Pros

Low-cost, inviting service/support, a package of functionalities

Cons

A few errors and not easy to use

“Amazing Features

Pros

Easy to use. Understands the medical practice flow and the way the whole system is connected is amazing.

Cons

I just enjoy using this. There are some features that I am still discovering so its actually good.

“It has great features. All of us love it here!!

Pros

This is easy to learn and use. It always makes my work faster and the toolbars are really easy to use and find, unlike several other software.

Cons

This has got no complaints. We actually LOVE it.

“Novo review

Pros

The ability to tailor it to our needs and the helpfulness of the customer care staff is invaluable.

Cons

Occasionally, it glitches out and fails to save things.

“I would continue using this for a long time.

Pros

The software is pretty easy to use and very responsive!

Cons

I love this software and honestly wish I had found it earlier!

“Pretty decent.

Pros

It has customized well for my psychiatric practice.

Cons

The narcotic prescribing EHR capabilities have still not come out.

“Excellent Product

Pros

It simplifies my job and meets all the needs of my practice.

Cons

Billing could be made easier, but the company is willing to assist.

“Psychiatric EHR

Pros

The EHR company customized my psychiatric evaluations and progress notes.

Cons

I am eagerly awaiting the Narcotic EHR prescribing capabilities.

“Great for specialty practice

Pros

The EHR company customized my psychiatric evaluation and Progress notes.

Cons

I would like for them to offer Narcotic EHR prescribing capabilities.

“Medical Billing and Practice Management system

Pros

ERAs automatically post which is a huge time saver. The programmer has made many adjustments to the system for me based on my needs.

Cons

They do not seem to understand how claims are to be billed. When billing for multiple units per line, they thought you put the per unit price on the line, the number of units and then the full cost of the claim as the claim total. Even though I created my claims correctly the system shcnaged my claims to bill as the line item total price, the per unit price, resulting in over 100 claims with incorrect pricing. I had to spend many hours of time sending corrected claims.There is no help manual for asssitance in doing various tasks. There is no help manual. Many extra steps needed to create a claim. Not optimized for small screens and multiple screens open on a laptop. Pricing issue-given one price and then there was a clearinghouse fee not disclosed up front.

“Great product for low prices

Pros

Good software for the cost, it seems to be in the early stages of production software. User-friendly interface. Great customer service, A lot of functionality and features.

Cons

There are some inconsistencies in the systems performance and some aspects arent very easy to navigate,

“Novoclinical

Pros

Affordable with friendly service and packed with functionality.

Cons

There are some errors and issue and it is not super user-friendly.

“Wish there were 5 more stars they are amazing

Pros

This software is incredibly user-friendly and fast. The personalized service and seamless integration of other software make it stand out. Plus, the speaking into chart feature is a breeze.

Cons

The only downside is I wish I had found them two years ago!

“Easy system to work with

Pros

I find this system very user-friendly and easy to navigate. The ability to directly map faxes to patient charts is great, and handling lab and radiology orders is seamless.

Cons

There is nothing I dislike about this system.