softwareNovoClinical EHR Software Reviews
19 Reviews
Overall Rating
4.7
19 Reviews
Rating Distribution
5
(14)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.7
19 Reviews
Rating Distribution
5
(14)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Filters
Specialty
Provider Size
Time Used
The best!!!
The best!!!
Pros
I like the level of automation in this software. It really frees up my time to do other tasks. The features of NovoClinical EHR Software are well versatile and streamline the workflow.
Cons
The customer care department can work on their communication a little bit.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Britte
Healthcare, 11-50 employees employees
Sep 14, 2022
Excellent product
Excellent product
Pros
NovoClinical EHR Software is very easy to use and quick. It is much more user-friendly than other software I have tried. Speaking into the chart is very easy to use and doesnt get confusing like many other speaking software. It is easy to learn how to use and the personalized service you get makes all the difference. The toolbars are easy to see and much more direct and easy to find the information you need than other software. The integration of other software you may need into their software really helps a lot.
Cons
No complaints. I wish I had found them sooner!
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Kindra
I Care, 2-10 employees employees
Aug 09, 2022
Novoclinical is the best
Novoclinical is the best
Pros
It has every feature and the patient records are no longer hard to find. The development team has done a great job at producing a low-cost software
Cons
There are a few errors in the system.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Troy
Environmental Services, 2-9 employees
May 11, 2022
Good for psychiatric clinics
Good for psychiatric clinics
Pros
It is specific to psychiatric care. The templates and notes are great and their customer support is extremely helpful for us.
Cons
Waiting for them to add more functionality to the e-prescription portal.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Ken
Purification Health and Wellness, 2-9 employees
Apr 21, 2022
It is easy to use
It is easy to use
Pros
My job has become easier because I can fix the billing and insurance claims through the portal. They address all the needs of our practice.
Cons
No negative features as such to report.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Shanda
Hartley Health and Associates, 2-9 employees
Mar 22, 2022
Helped us get organized
Helped us get organized
Pros
We can customize it and organize our records accordingly. The customer care is very helpful and our administrative staff loves it.
Cons
Sometimes the software glitches and fails to save information.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Alysse
Western Anesthesiology Associates, 10-49 employees
Apr 07, 2021
Client friendly and support is readily accessible
Client friendly and support is readily accessible
Pros
The EHR company customized my psychiatric assessment and Advance notes.
Cons
Waiting for my Narcotic EHR endorsing capabilities
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Elen
Owner & Provider , 2-9 employees
Mar 26, 2021
Easy to utilize. Incredible features.
Easy to utilize. Incredible features.
Pros
The ease of use... I just like the stream and how simple it is to explore. I just like the mechanization and how the complete system is associated
Cons
Nothing so far. I discover more features each day. I wish that I had found this software earlier.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lawrence
Practice Manager for Medical Group, 1 employees
Mar 23, 2021
NovoClinical
NovoClinical
Pros
Low-cost, inviting service/support, a package of functionalities
Cons
A few errors and not easy to use
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Trey
Environmental Services, 2-9 employees
Mar 10, 2021
Amazing Features
Amazing Features
Pros
Easy to use. Understands the medical practice flow and the way the whole system is connected is amazing.
Cons
I just enjoy using this. There are some features that I am still discovering so its actually good.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Alisha
Hospital and Health Care, 2-9 employees
Mar 04, 2021
It has great features. All of us love it here!!
It has great features. All of us love it here!!
Pros
This is easy to learn and use. It always makes my work faster and the toolbars are really easy to use and find, unlike several other software.
Cons
This has got no complaints. We actually LOVE it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kindra
Hospital and Health Care, 2-9 employees
Mar 01, 2021
I would continue using this for a long time.
I would continue using this for a long time.
Pros
The software is pretty easy to use and very responsive!
Cons
I love this software and honestly wish I had found it earlier!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Lawrence Larry
Steven Porter, MD, 2-10 employees employees
Sep 03, 2020
Pretty decent.
Pretty decent.
Pros
It has customized well for my psychiatric practice.
Cons
The narcotic prescribing EHR capabilities have still not come out.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Purificacion
KAMEHAMEHA HEALTH AND WELLNESS NONPROFIT, 2-10 employees employees
Sep 02, 2020
Great for specialty practice
Great for specialty practice
Pros
The EHR company customized my psychiatric evaluation and Progress notes.
Cons
I would like for them to offer Narcotic EHR prescribing capabilities.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Purificacion
KAMEHAMEHA HEALTH AND WELLNESS NONPROFIT , 2-10 employees employees
Oct 21, 2019
Medical Billing and Practice Management system
Medical Billing and Practice Management system
Pros
ERAs automatically post which is a huge time saver. The programmer has made many adjustments to the system for me based on my needs.
Cons
They do not seem to understand how claims are to be billed. When billing for multiple units per line, they thought you put the per unit price on the line, the number of units and then the full cost of the claim as the claim total. Even though I created my claims correctly the system shcnaged my claims to bill as the line item total price, the per unit price, resulting in over 100 claims with incorrect pricing. I had to spend many hours of time sending corrected claims.There is no help manual for asssitance in doing various tasks. There is no help manual. Many extra steps needed to create a claim. Not optimized for small screens and multiple screens open on a laptop. Pricing issue-given one price and then there was a clearinghouse fee not disclosed up front.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Denise Sikora
DL Health Claim Solutions, 1 employees
Oct 02, 2019
Great product for low prices
Great product for low prices
Pros
Good software for the cost, it seems to be in the early stages of production software. User-friendly interface. Great customer service, A lot of functionality and features.
Cons
There are some inconsistencies in the systems performance and some aspects arent very easy to navigate,
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Trey
Environmental Services , 2-10 employees employees
May 12, 2019
Love it
Love it
Pros
I like how I can get faxes into the system and map them directly to the patients chart. Lab and radiology order and results are very easy to send and receive. If there is an issue with the system custom service is always ready to help. I find this system is very user-friendly and easy to navigate through.
Cons
We havent come across any issue with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shalisa
Gastroenterology Clinic, 2-10 employees employees
Nov 16, 2018
Getting paid has gotten so easy
Getting paid has gotten so easy
Pros
The ability to navigate easily is fantastic. Have a personal business relationship with IT is beyond anything I could have asked for.
Cons
Not much of anything bad I can say because if I have an issue, its taken care of immediately.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sandra
St. Michaels Health Clinic, 2-10 employees employees
Oct 20, 2018
Highly recommended
Highly recommended
Pros
I am amazed by everything this system has to offer. The ease of use, the choice of features. I like the flow and how easy it is to navigate. I like the automation and how the entire system is connected.
Cons
No problems so far. Amazing and consistent performance,
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Lawrence Larry
Steven Porter, MD, - employees
May 28, 2018
Filters
The best!!!
The best!!!
Pros
I like the level of automation in this software. It really frees up my time to do other tasks. The features of NovoClinical EHR Software are well versatile and streamline the workflow.
Cons
The customer care department can work on their communication a little bit.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Britte
Healthcare, 11-50 employees employees
Sep 14, 2022
Excellent product
Excellent product
Pros
NovoClinical EHR Software is very easy to use and quick. It is much more user-friendly than other software I have tried. Speaking into the chart is very easy to use and doesnt get confusing like many other speaking software. It is easy to learn how to use and the personalized service you get makes all the difference. The toolbars are easy to see and much more direct and easy to find the information you need than other software. The integration of other software you may need into their software really helps a lot.
Cons
No complaints. I wish I had found them sooner!
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Kindra
I Care, 2-10 employees employees
Aug 09, 2022
Novoclinical is the best
Novoclinical is the best
Pros
It has every feature and the patient records are no longer hard to find. The development team has done a great job at producing a low-cost software
Cons
There are a few errors in the system.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Troy
Environmental Services, 2-9 employees
May 11, 2022
Good for psychiatric clinics
Good for psychiatric clinics
Pros
It is specific to psychiatric care. The templates and notes are great and their customer support is extremely helpful for us.
Cons
Waiting for them to add more functionality to the e-prescription portal.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Ken
Purification Health and Wellness, 2-9 employees
Apr 21, 2022
It is easy to use
It is easy to use
Pros
My job has become easier because I can fix the billing and insurance claims through the portal. They address all the needs of our practice.
Cons
No negative features as such to report.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Shanda
Hartley Health and Associates, 2-9 employees
Mar 22, 2022
Helped us get organized
Helped us get organized
Pros
We can customize it and organize our records accordingly. The customer care is very helpful and our administrative staff loves it.
Cons
Sometimes the software glitches and fails to save information.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Alysse
Western Anesthesiology Associates, 10-49 employees
Apr 07, 2021
Client friendly and support is readily accessible
Client friendly and support is readily accessible
Pros
The EHR company customized my psychiatric assessment and Advance notes.
Cons
Waiting for my Narcotic EHR endorsing capabilities
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Elen
Owner & Provider , 2-9 employees
Mar 26, 2021
Easy to utilize. Incredible features.
Easy to utilize. Incredible features.
Pros
The ease of use... I just like the stream and how simple it is to explore. I just like the mechanization and how the complete system is associated
Cons
Nothing so far. I discover more features each day. I wish that I had found this software earlier.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lawrence
Practice Manager for Medical Group, 1 employees
Mar 23, 2021
NovoClinical
NovoClinical
Pros
Low-cost, inviting service/support, a package of functionalities
Cons
A few errors and not easy to use
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Trey
Environmental Services, 2-9 employees
Mar 10, 2021
Amazing Features
Amazing Features
Pros
Easy to use. Understands the medical practice flow and the way the whole system is connected is amazing.
Cons
I just enjoy using this. There are some features that I am still discovering so its actually good.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Alisha
Hospital and Health Care, 2-9 employees
Mar 04, 2021
It has great features. All of us love it here!!
It has great features. All of us love it here!!
Pros
This is easy to learn and use. It always makes my work faster and the toolbars are really easy to use and find, unlike several other software.
Cons
This has got no complaints. We actually LOVE it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kindra
Hospital and Health Care, 2-9 employees
Mar 01, 2021
I would continue using this for a long time.
I would continue using this for a long time.
Pros
The software is pretty easy to use and very responsive!
Cons
I love this software and honestly wish I had found it earlier!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Lawrence Larry
Steven Porter, MD, 2-10 employees employees
Sep 03, 2020
Pretty decent.
Pretty decent.
Pros
It has customized well for my psychiatric practice.
Cons
The narcotic prescribing EHR capabilities have still not come out.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Purificacion
KAMEHAMEHA HEALTH AND WELLNESS NONPROFIT, 2-10 employees employees
Sep 02, 2020
Great for specialty practice
Great for specialty practice
Pros
The EHR company customized my psychiatric evaluation and Progress notes.
Cons
I would like for them to offer Narcotic EHR prescribing capabilities.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Purificacion
KAMEHAMEHA HEALTH AND WELLNESS NONPROFIT , 2-10 employees employees
Oct 21, 2019
Medical Billing and Practice Management system
Medical Billing and Practice Management system
Pros
ERAs automatically post which is a huge time saver. The programmer has made many adjustments to the system for me based on my needs.
Cons
They do not seem to understand how claims are to be billed. When billing for multiple units per line, they thought you put the per unit price on the line, the number of units and then the full cost of the claim as the claim total. Even though I created my claims correctly the system shcnaged my claims to bill as the line item total price, the per unit price, resulting in over 100 claims with incorrect pricing. I had to spend many hours of time sending corrected claims.There is no help manual for asssitance in doing various tasks. There is no help manual. Many extra steps needed to create a claim. Not optimized for small screens and multiple screens open on a laptop. Pricing issue-given one price and then there was a clearinghouse fee not disclosed up front.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Denise Sikora
DL Health Claim Solutions, 1 employees
Oct 02, 2019
Great product for low prices
Great product for low prices
Pros
Good software for the cost, it seems to be in the early stages of production software. User-friendly interface. Great customer service, A lot of functionality and features.
Cons
There are some inconsistencies in the systems performance and some aspects arent very easy to navigate,
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Trey
Environmental Services , 2-10 employees employees
May 12, 2019
Love it
Love it
Pros
I like how I can get faxes into the system and map them directly to the patients chart. Lab and radiology order and results are very easy to send and receive. If there is an issue with the system custom service is always ready to help. I find this system is very user-friendly and easy to navigate through.
Cons
We havent come across any issue with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shalisa
Gastroenterology Clinic, 2-10 employees employees
Nov 16, 2018
Getting paid has gotten so easy
Getting paid has gotten so easy
Pros
The ability to navigate easily is fantastic. Have a personal business relationship with IT is beyond anything I could have asked for.
Cons
Not much of anything bad I can say because if I have an issue, its taken care of immediately.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sandra
St. Michaels Health Clinic, 2-10 employees employees
Oct 20, 2018
Highly recommended
Highly recommended
Pros
I am amazed by everything this system has to offer. The ease of use, the choice of features. I like the flow and how easy it is to navigate. I like the automation and how the entire system is connected.
Cons
No problems so far. Amazing and consistent performance,
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Lawrence Larry
Steven Porter, MD, - employees
May 28, 2018