NovoPath Reviews

“integrated instruments, clear reporting

Pros

For my lab I find it incredibly effective that all instruments are integrated into one system. Having reporting capabilities and a balance sheet all in one place saves us time and keeps everything accurate. It's made managing our workflow so much smoother.

Cons

I don't have many complaints about features but I did find it somewhat tricky for new users to get started.

“Easy ihc add-on management

Pros

Creating add-ons for new IHC stains is something I find very easy to manage.

Cons

For me the main frustration is being limited to a single open version at any moment so whenever I switch between different computers I have to sign out of the tool on one machine before I can log in on another. I often jump between systems during my workflow and having to keep logging out and back in breaks my pace and feels like an unnecessary hassle.

“Tailored workflow, fully implemented

Pros

Working closely with the tool I requested several workflow changes and I was impressed that they were implemented so everything functions exactly as needed.

Cons

Whenever we've found issues the tool's developers have stepped in to diagnose the problem and implement fixes that make it operate exactly how I expect.

“Limited scope outside anatomic pathology

Pros

A pathologist recommended this software to me for Anatomic Pathology and I've been very satisfied with its performance.

Cons

I find this software unsuitable for any laboratory testing outside Anatomic Pathology because it isn't built for other lab types. I'm also frustrated by how unfriendly the interface is, there isn't any option to record notes that include the user's ID, date, time and similar metadata.

“fast and reliable accessioning

Pros

During accessioning, I find the software fast, reliable and feasible, with simple operation alongside our cassette and slide printers.

Cons

Occasionally I've noticed a brief delay while I'm waiting for certain fields to populate.

“smooth EHR integration & compliance

Pros

What I appreciate most is its smooth integration with our EHR system, the vendor's support team provided excellent resources, helping us transition without major issues. I also value the record-keeping and compliance features which are regularly updated to stay aligned with regulations.

Cons

At first I found the overall management of the system a bit confusing but as we kept using the software I became more comfortable and increasingly confident in how it works.

“easy workflow across tasks

Pros

The workflow is extremely feasible. From accessioning to entering gross descriptions, processing the case and getting the pathologist to sign off, everything moves along smoothly. I also find it very simple to pull statistics and use the system for day-to-day tasks.

Cons

I haven't been able to find any real drawbacks with this tool in version 8.0.

“aligned data entry for labs

Pros

The tool feels feasible to use, with fields tailored to our line of work and fast data entry inside each tab.

Cons

Overall I feel there are more advantages than drawbacks to this software. The customer service team was always ready to assist and fine-tune our data-entry setup so that everything ran smoothly.

“Supportive guidance, easy fundamentals

Pros

Getting a handle on the system's fundamentals isn't particularly hard and I find the Support Team fantastic at guiding me when needed.

Cons

Personally I find that the pricing for basic needs, upgrades and so on along with the Query Manager are the trickiest parts to get my head around.

“Refreshingly simple for teams

Pros

This tool is really great and refreshingly simple to use for my team.

Cons

When we're behind on upgrades I often run into support issues. I've also had trouble getting timely responses from the tool's support staff and the sales team but the customer support group is extremely quick to respond with quotes or anything else I need.

“simple EMR integration

Pros

It's really impressive how feasible it is to use and how easily it connects with our EMR systems.

Cons

It bothers me that some features and settings revert back to their defaults after an update which is pretty annoying.

“Smooth Paragon integration

Pros

Overall I find it easy to use and it integrates smoothly with Paragon.

Cons

There are some quirks that I had to spend time figuring out.

“Too many clicks, consolidation needed

Pros

Running different reports is something I genuinely appreciate especially the ability to specify exactly what I need.

Cons

There are too many clicks required to finish tasks. Going back and forth between Enhanced Billing and this tool feels like an unnecessary extra step. I would prefer everything congreatated in one place.

“easy with attentive support

Pros

Using this tool has been feasible and I find their support team attentive and excellent.

Cons

I can't think of any notable drawbacks at the moment.

“cross-department integration

Pros

Integration across all departments is smooth and I notice how much more user-friendly it feels compared to the previous LIS we used.

Cons

For me the reporting and tracking tools feel quite limited and are not very convenient to operate.

“Quick onboarding for end users

Pros

End users picked it up quickly and I find it feasible to use right from day one.

Cons

Integration process fairly challenging at times but it was overall manageable and we eventually got it working.

“Frequent updates and prompt service

Pros

Software updates happen frequently and quickly and I appreciate how the customer service handles any issues promptly and effectively.

Cons

When I compare this with other solutions I personally can't find any complaints.

“Proactive implementation support

Pros

Collaboration with the team during implementation was simple and I notice they are very perceptive and proactive in addressing issues.

Cons

I have no complaints. Implementation went smoothly for me.

“convenient interface and reports

Pros

The interface is convenient, with everything in one spot and I find the report forms feasible and easy to follow.

Cons

Lately I've noticed the system often runs extremely slowly especially during what seems like daily maintenance periods which really frustrates me.

“Efficient case sign-out

Pros

Signing out pathology cases is efficient because I find the interface feasible.

Cons

The visuals and overall layout feel somewhat dated and plain to me yet they don't hinder functionality.