Southwest Pediatrics INC, 1-10 employees
“Excellent...”
Pros
It is known to be the best for pediatrics and it is true. It is great as the vendor knows what is needed and facilitates in that way. A lot of things at our place have improved and is organized as well. The system is always upgrading and gets the most out of it. It is indeed a great product.
Cons
It gets really slow especially when scheduling 6 or more providers. Its a known glitch and hopefully, it will be resolved soon.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Downers Grove Pediatrics , 11-50 employees
“Perfect EMR solution for our practice ”
Pros
The software has been a dream to work with. We have been using it for more than four years and it has never caused us any major trouble. It took us some thorough research before landing on OP and that decision has paid off over the years. Pediatricians and staff love it. Transitioning from paper records to Office practicum was a lot easier than we anticipated. Their team is extraordinary in responding and resolving our issues.
Cons
pulling out messages takes forever which is sometimes frustrating. Though, it could be a server problem or an isolated issue with the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
HIH Inc Medical Billing Service, 11-50 employees
“Lacks support and functionality”
Pros
None.
Cons
The customer support is non-existent. The functionality and details are lacking, and it is time-consuming to use this tool. The reports are difficult to read. It is difficult to use this tool.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Warren Pediatrics, 11-50 employees
“OP”
Pros
The software is overall easy to use. The support team is great. They are very friendly and helpful. They always are willing to go the extra mile to help us resolve our problems. I definitely recommend this software.
Cons
None.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Midland Pediatric Associates, N/A employees
“-”
Pros
This is the best EMR system I have used in my medical profession so far. It is so easy to use and clutter-free. The workflow is seamless and intuitive. It has all the right tools that a pediatrician could need. Efficient and totally hassle-free. You can locate patients in the system from check in to check out very conveniently. Comprehensive billing reports. Medicine inventory is very easily managed.
Cons
the process of making changes in the forms is quite challenging and laborious. although, once you learn the system it gets easier to fine tune any report you want.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
VIPediatrics, PC , N/A employees
“Perfect for pediatricians ”
Pros
I love the ease of use of Office practicum offers. The functionalities are incredibly efficient. We have been using it for more than a decade and we could not have been more pleased with its performance. It is the perfect EMR solution for a pediatrics practice. It has so many features and functions specific to our practice and always stays up to date regarding the latest recommendations. The platform is frequently updated without causing us any trouble and the support staff is always actively responsive.
Cons
Their partner vendor Connexin was initially all-inclusive in payments but now it charges separately for different functions
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Pediatric Partners of the Southwest, 11-50 employees
“OP Pediatric EHR review”
Pros
The best part of this EHR system is that it is for pediatrics only. Weve been using it for 9 years. They welcome feedback, and are always improving and working to keep their clients happy. Theyre always innovating and are also up to date with all the regulatory changes that impact the pediatric practice such as e-prescription, HIEs, meaningful use etc. We are really happy with Office Practicum.
Cons
The clinical side of this EHR is quite strong in comparison to the practice management part of it. There have been quite a lot of changes in the electronic health record industry, and Office Practicum has seen all and struggled a lot, and now with time they have become quite wise in this matter, and we hope that theyll always be improving.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Alan COIT, MD, 1-10 employees
“Great combination of templates”
Pros
Ive had this EMR since 2000, it is a very well organized company, plus their tech support is amazing.They have amazing support, the workflow is great and templates creation is very easy.
Cons
Currently, it does not have a feature that could automatically add a fee to overdue patient accounts.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
