Total 28 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

7%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mary

Southwest Pediatrics INC, 1-10 employees

4.0

Excellent...

Pros

It is known to be the best for pediatrics and it is true. It is great as the vendor knows what is needed and facilitates in that way. A lot of things at our place have improved and is organized as well. The system is always upgrading and gets the most out of it. It is indeed a great product.

Cons

It gets really slow especially when scheduling 6 or more providers. Its a known glitch and hopefully, it will be resolved soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S
Sue

Downers Grove Pediatrics , 11-50 employees

5.0

Perfect EMR solution for our practice

Pros

The software has been a dream to work with. We have been using it for more than four years and it has never caused us any major trouble. It took us some thorough research before landing on OP and that decision has paid off over the years. Pediatricians and staff love it. Transitioning from paper records to Office practicum was a lot easier than we anticipated. Their team is extraordinary in responding and resolving our issues.

Cons

pulling out messages takes forever which is sometimes frustrating. Though, it could be a server problem or an isolated issue with the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

J
Jamie

HIH Inc Medical Billing Service, 11-50 employees

3.0

Lacks support and functionality

Pros

None.

Cons

The customer support is non-existent. The functionality and details are lacking, and it is time-consuming to use this tool. The reports are difficult to read. It is difficult to use this tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

J
Julie

Warren Pediatrics, 11-50 employees

4.0

OP

Pros

The software is overall easy to use. The support team is great. They are very friendly and helpful. They always are willing to go the extra mile to help us resolve our problems. I definitely recommend this software.

Cons

None.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

W
Wayne

Midland Pediatric Associates, N/A employees

5.0

-

Pros

This is the best EMR system I have used in my medical profession so far. It is so easy to use and clutter-free. The workflow is seamless and intuitive. It has all the right tools that a pediatrician could need. Efficient and totally hassle-free. You can locate patients in the system from check in to check out very conveniently. Comprehensive billing reports. Medicine inventory is very easily managed.

Cons

the process of making changes in the forms is quite challenging and laborious. although, once you learn the system it gets easier to fine tune any report you want.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
David

VIPediatrics, PC , N/A employees

5.0

Perfect for pediatricians

Pros

I love the ease of use of Office practicum offers. The functionalities are incredibly efficient. We have been using it for more than a decade and we could not have been more pleased with its performance. It is the perfect EMR solution for a pediatrics practice. It has so many features and functions specific to our practice and always stays up to date regarding the latest recommendations. The platform is frequently updated without causing us any trouble and the support staff is always actively responsive.

Cons

Their partner vendor Connexin was initially all-inclusive in payments but now it charges separately for different functions

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

C
Cecile

Pediatric Partners of the Southwest, 11-50 employees

4.0

OP Pediatric EHR review

Pros

The best part of this EHR system is that it is for pediatrics only. Weve been using it for 9 years. They welcome feedback, and are always improving and working to keep their clients happy. Theyre always innovating and are also up to date with all the regulatory changes that impact the pediatric practice such as e-prescription, HIEs, meaningful use etc. We are really happy with Office Practicum.

Cons

The clinical side of this EHR is quite strong in comparison to the practice management part of it. There have been quite a lot of changes in the electronic health record industry, and Office Practicum has seen all and struggled a lot, and now with time they have become quite wise in this matter, and we hope that theyll always be improving.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

A
Alan

Alan COIT, MD, 1-10 employees

5.0

Great combination of templates

Pros

Ive had this EMR since 2000, it is a very well organized company, plus their tech support is amazing.They have amazing support, the workflow is great and templates creation is very easy.

Cons

Currently, it does not have a feature that could automatically add a fee to overdue patient accounts.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10