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Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

20%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

VU

Verified User

Financial Services, 500+ employees

5.0
April 2023

Way better than I thought it'd be

Pros

Everything about this app just clicks. It does not push you to change but helps you understand your habits better. Plus I really like how it is laid out and the lessons are full of great info. Also the way it syncs with my other health apps is quite convenient. The coach feature is also quite beneficial and having a group for support makes a big difference.

Cons

I just wish the app did not require entering three meals a day to hit the goal. Some days I only eat once or twice so it always looks like I did not complete it. So if they made that more flexible it would improve the experience a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Financial Services, 500+ employees

3.0
March 2023

Really enjoyed using it

Pros

The weight loss program really worked for me. It motivated me to stay on track and go after my goals. Seeing how others were doing in the same program kept me inspired and made me want to keep going.

Cons

The scale could definitely be improved. As it happened to me many times where it just would not connect to the app properly which was annoying when trying to log my weight.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

SR

Shashi R.

Small Business, 11-50 employees

4.0
March 2023

Covers everything I needed

Pros

I am a big fan of the products from Omada Health. As they all are pretty helpful especially when it comes to managing my daily food choices and routines.

Cons

Well I think they could explain their products with more clarity. Some of the details feel weird and not fully spelled out which leaves you guessing about almost everything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TK

Treva K.

Mid Market, 500+ employees

5.0
August 2022

Everything worked out well

Pros

Well I have been using various features of it such as the weight tracker, reading through the weekly lessons and the food journal. In short it has been a great combo for staying focused.

Cons

The food journaling feature could use a bit of refinement. Also the process is not as smooth or user friendly as I would like it to be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VU

Verified User

Biotechnology, 500+ employees

4.0
June 2022

Helps me learn and stay on track

Pros

There is a massive amount of information on this app. You can learn why certain habits are unhealthy and also get practical advice on how to build a sustainable, healthy lifestyle. In short it covers so much that I always find something new to take away.

Cons

One thing that bothered me is that sometimes your coach changes without warning. Which means you will suddenly be working with someone new which can throw things off. Also the app sends a lot of notifications. Though they are helpful but at times they just feel like too much.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AE

Allan E.

Information and Technology, 11-50 employees

5.0
April 2022

Allows me to reach health goals easily

Pros

What I like the most is that the plans are not strict or overwhelming. They help you make smarter food choices without making it feel like a diet. Plus each group comes with a coach who is always around to talk either in the group or one on one. And the app focuses on education at your pace and not pressurize anyone. They even gave me a smart scale that updates my weight online and on my phone automatically. That tracking keeps me focused.

Cons

The thing that bugs me is how recording meals works differently between the app and the website. On the site you can just say you skipped a meal. But in the app if you leave it blank, it messes up your streak. The result of it is that if on day I did not eat, I would end up entering water just to keep my progress intact.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NR

Nicole R.

Small Business, 11-50 employees

5.0
January 2022

Got all the health info I needed

Pros

I really like how the tips are customized based on my answers in the app. Depending on my fitness level, goals and how I interact with the content, it gives me info that is actually useful and specific to what I need.

Cons

Umm I am still unsure about the whole real age profile thing. As even after redoing it more than once, my result has not changed in years. Maybe it is working the way it is supposed to or maybe I am just using the info to stay consistent health wise.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

VU

Verified User

Retail, 11-50 employees

5.0
January 2022

Their customer service is superb

Pros

When I called about a coverage issue for a family member who really needed help, their team was amazing. They were pretty helpful and communicated clearly which made the difficult time much easier.

Cons

I do not have anything bad to say. I was really pleased with how respectful and understanding they were about my family member's situation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Individual & Family Services, 500+ employees

5.0
August 2021

User-friendly and works well

Pros

Omada Health app is pretty easy to use especially for logging things. Also it connects with lots of fitness apps and keeps track of my activity which definitely helps hold me accountable day to day.

Cons

Honestly I feel like they could include more recipe options in the app. Also I like it more if the focus shifted more toward helping understand the mindset behind our habits rather than just emphasizing tracking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

VU

Verified User

Primary/Secondary Education, 500+ employees

5.0
March 2020

Makes health routines manageable

Pros

One thing I really like is the group support setup. Which means you are not going through it alone instead you get encouragement from your group and your team manager which keeps you motivated throughout the journey.

Cons

It can be tough keeping up with everything. As constantly logging and tracking everything gets tiring for me after a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8