Last Updated
Key Takeaways
Generated from the text of customer reviews
Omada Health serves as a virtual chronic care management solution for employers, health plans, and healthcare organizations. It caters and focuses on medical conditions through ongoing clinical support. Users praise its quality of coaching and member engagement, while some note that efficiency depends on their employer or health plan. The company has also expanded its GLP-1 care services, giving organizations another option for supporting members receiving weight management treatment.
Our Verdict
Omada Health is ideal for companies that want to assist individuals with chronic diseases with one care system rather than having different vendors providing different health services. The prices are unique to each company, which makes the product more suitable for medium and large-sized companies compared to small-sized enterprises. Individuals searching for clinically supported results and health improvement from evidence-based care programs would appreciate Omada Health.
Omada Health Specifications
- Appointment Management/Scheduling
- Telemedicine
- Billing And Invoicing
- Patient Portal
What Is Omada Health?
Omada Health is a telehealth program which addresses chronic disease management and wellness for the individual. Using personalized programs, human coaching, and wearables, the software offers customized assistance to the person to achieve their desired results. By offering a combination of technology along with expertise and promoting behavioral change, Omada Health helps its users adopt healthy behaviors in order to live a healthier life.
What Is Omada Health Best For?
What sets Omada apart is its unique Connected Care approach that allows individuals to effectively manage their chronic conditions outside of their medical appointments. Members get constant assistance from a dedicated care team that enables them to adhere to their care regimen and maintain healthy lifestyle practices. This allows companies to take care of health beyond medical appointments.
How Much Does Omada Health Cost?
Omada Health pricing is estimated to range from $30,000 to $500,000+/year, depending on the number of eligible members, selected care programs, contract structure, pricing model, and implementation scope. Employers and health plans receive custom pricing based on their covered population and the services included.
Estimated Additional Costs
- Implementation And Program Setup: $5,000–$50,000+ — Includes eligibility configuration, onboarding, reporting setup, and deployment planning
- Clinical Program Expansion: Custom Quote — Applies when adding programs such as Diabetes, Hypertension, Weight Health, or Musculoskeletal Care
- Member Eligibility Integration: $5,000–$30,000+ — Covers integration with employer eligibility files, health plans, or benefits administration systems
- API And Third-Party Integrations: $5,000–$40,000+ — Includes connections with health plans, providers, and other healthcare applications
- Implementation Support And Training: $2,000–$20,000+ — Covers administrator onboarding, reporting guidance, and customer training
- Premium Customer Success Services: Custom Quote — May include reporting, account management, and clinical performance reviews
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Omada Health Integrations
Omada Health features integration with various health applications, like:
- Fitbit
- Apple Health
- Samsung Health
- Google Fit
How Does Omada Health Work?
Omada Health members can begin using the software with the following steps:
- Create or activate Omada Health account. Sign in through the web portal or mobile app
- Enroll through an eligible employer, health plan, or healthcare organization
- Complete a health assessment to determine program eligibility
- Receive connected devices, such as a wireless scale, blood pressure monitor, or blood glucose meter, depending on the selected program
- Meet clinicians, health coaches, physical therapists, or behavioral health specialists who guide the care journey
- Track health measurements through the Omada Health mobile application
- Complete educational lessons and work toward personalized health goals
- Exchange secure messages with care teams between scheduled appointments
- Review progress over time as care recommendations adapt to changing health needs
Who Is Omada Health For?
Omada Health benefits individuals from the health industry, including:
- Employers
- Health planners
- Consultants
- Health systems and providers
Omada Health Use Cases
Based on Omada Health's current offering, we identified the following situations where the solution is likely to deliver the most value.
Self-Insured Employers Managing Chronic Care Costs
For self-insured employers, managing chronic diseases remains a major problem as it directly covers employee medical costs. Omada Health helps provide virtual healthcare programs that manage these conditions for employees while giving long term control of healthcare spending. Organizations carry the financial responsibility for healthcare claims, making long-term disease management a priority. The solution fits employers looking to improve employee health while managing medical spending over time.
Health Plans Extending Member Support Beyond Clinic Visits
Members spend far more time outside the physician's office than they do during appointments. Omada Health gives health plans a way to continue supporting people through virtual care, educational programs, and connected devices. It is a suitable choice for organizations looking to strengthen engagement between scheduled visits.
Employers Expanding Weight Health Programs
As more organizations cover GLP-1 medications, many are also looking for services that encourage healthier habits alongside treatment. Nutrition guidance and clinical support become part of the member journey with Omada Health. This makes it a practical option for employers investing in long-term weight health initiatives.
Omada Health For Healthcare Organizations Following Patients At Home
Omada Health extends support beyond the clinic by helping providers stay connected with patients managing chronic conditions at home. Ongoing communication, coaching, and connected devices encourage patients to stay engaged with their treatment plans. This approach suits healthcare organizations focused on continuous care rather than episodic visits.
Enterprise Benefits Teams Consolidating Chronic Care Services
Managing separate vendors for diabetes, weight health, musculoskeletal care, and behavioral health can become difficult as benefit programs grow. Organizations looking to simplify those services may find Omada Health a better fit. It brings different chronic care programs together while providing members with a consistent care experience.
Is Omada Health Right For You?
Is your organization looking for a virtual care platform to help manage chronic health conditions while working with your existing healthcare systems? Omada Health may be a good fit. It offers programs for different medical conditions, and behavioral health, with support from healthcare professionals, health coaches, and connected devices.
The system also facilitates secure data exchange and API integration with existing healthcare platforms. Notably, Omada Health has not made any public announcements about its involvement in TEFCA or recognition as a QHIN. In case you need TEFCA-compliant data exchange within your organization, it will be wise to clarify before purchasing.
Are you still unsure about Omada Health? Contact us at (661) 384-7070 to get help to make the right decision.
Omada Health Features
Omada Diabetes Program
Through the diabetes program, program members are able to control their Type 2 diabetes with help from health coaches and diabetes specialists in one-on-one sessions. Based on their qualifications, participants may receive connected devices that can include CGM and/or blood glucose meter with testing strips. There is also an educational component in the program.
Omada Hypertension Program
Omada Health delivers expert support through coaching and clinical guidance, emphasizes lifestyle improvements, and includes a blood pressure monitor and smart scale. All this is integrated into Omada Health’s platform to aid in managing hypertension more effectively.
Omada Prevention Program
This preventive care program combines personalized coaching, digital health lessons, and a smart scale to support healthier lifestyle habits. It helps individuals track progress and adopt long-term wellness strategies through the Omada Health platform.
Omada’s Digital Musco Skeleton (MSK) Program
The musculoskeletal program helps members manage joint and muscle pain through specific exercise plans, virtual sessions with licensed physical therapists, and educational resources. Eligible participants may receive therapy equipment to support their treatment at home as well as track their progress through the Omada Health app.
Behavioral Health Support
Omada’s care program supports behavioral health to address challenges such as stress, anxiety, and emotional barriers that can affect chronic disease management. Care teams incorporate behavioral health tools and coaching into treatment plans. This help members build habits that support both physical and mental well-being.
Pros And Cons of Omada Health
Pros
Program activities are not time-consuming
Users report improvements in emotional health and mindset
The smart scale automatically transmits weight data
Connected devices share health data automatically
Care teams provide ongoing coaching between doctor visits
Cons
Treatment delays caused by program requirements
Users express discomfort with data sharing practices
Health outcomes depend on members consistently using tracking and coaching tools
Omada Health Reviews
Total 10 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars20%
3
Stars10%
2
Stars0%
1
Stars0%
Share your experience
Verified User
Financial Services, 500+ employees
“Way better than I thought it'd be”
Pros
Everything about this app just clicks. It does not push you to change but helps you understand your habits better. Plus I really like how it is laid out and the lessons are full of great info. Also the way it syncs with my other health apps is quite convenient. The coach feature is also quite beneficial and having a group for support makes a big difference.
Cons
I just wish the app did not require entering three meals a day to hit the goal. Some days I only eat once or twice so it always looks like I did not complete it. So if they made that more flexible it would improve the experience a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shashi R.
Small Business, 11-50 employees
“Covers everything I needed”
Pros
I am a big fan of the products from Omada Health. As they all are pretty helpful especially when it comes to managing my daily food choices and routines.
Cons
Well I think they could explain their products with more clarity. Some of the details feel weird and not fully spelled out which leaves you guessing about almost everything.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Financial Services, 500+ employees
“Really enjoyed using it”
Pros
The weight loss program really worked for me. It motivated me to stay on track and go after my goals. Seeing how others were doing in the same program kept me inspired and made me want to keep going.
Cons
The scale could definitely be improved. As it happened to me many times where it just would not connect to the app properly which was annoying when trying to log my weight.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Frequently Asked Questions
Who are the typical users of Omada Health?
Omada Health benefits individuals from the health industry, including employers, health planners, consultants, and health systems and providers.
What other apps does Omada Health integrate with?
Omada Health supports integration with leading health applications such as Fitbit, Apple Health, Samsung Health, and Google Fit to enable seamless tracking and synchronization of activity and wellness data.
What level of support does Omada Health offer?
Omada Health software provides support through email, phone, FAQ’s/forums, a help center, and a request form submission.
Does Omada Health offer an API?
No, Omada Health does not offer API access.
What language does Omada Health support?
Omada Health offers language support in English, including translation services to individuals whose native language is not English.
What types of pricing plans does Omada Health offer?
Omada Health pricing is estimated to range from $30,000 to $500,000+/year, depending on the number of eligible members, selected programs, contract terms, and implementation requirements. Request a personalized Omada Health cost estimate today!
Does Omada Health have a mobile app?
Yes, Omada Health has a mobile app for iOS and Android devices.