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Key Takeaways

Generated from the text of customer reviews

Omada Health serves as a virtual chronic care management solution for employers, health plans, and healthcare organizations. It caters and focuses on medical conditions through ongoing clinical support. Users praise its quality of coaching and member engagement, while some note that efficiency depends on their employer or health plan. The company has also expanded its GLP-1 care services, giving organizations another option for supporting members receiving weight management treatment.

Our Verdict

Omada Health is ideal for companies that want to assist individuals with chronic diseases with one care system rather than having different vendors providing different health services. The prices are unique to each company, which makes the product more suitable for medium and large-sized companies compared to small-sized enterprises. Individuals searching for clinically supported results and health improvement from evidence-based care programs would appreciate Omada Health.

Omada Health Specifications

  • Appointment Management/Scheduling
  • Telemedicine
  • Billing And Invoicing
  • Patient Portal

Omada Health Features

Omada Diabetes Program

Through the diabetes program, program members are able to control their Type 2 diabetes with help from health coaches and diabetes specialists in one-on-one sessions. Based on their qualifications, participants may receive connected devices that can include CGM and/or blood glucose meter with testing strips. There is also an educational component in the program.

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Omada Hypertension Program

Omada Health delivers expert support through coaching and clinical guidance, emphasizes lifestyle improvements, and includes a blood pressure monitor and smart scale. All this is integrated into Omada Health’s platform to aid in managing hypertension more effectively.

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Omada Prevention Program

This preventive care program combines personalized coaching, digital health lessons, and a smart scale to support healthier lifestyle habits. It helps individuals track progress and adopt long-term wellness strategies through the Omada Health platform.

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Omada’s Digital Musco Skeleton (MSK) Program

The musculoskeletal program helps members manage joint and muscle pain through specific exercise plans, virtual sessions with licensed physical therapists, and educational resources. Eligible participants may receive therapy equipment to support their treatment at home as well as track their progress through the Omada Health app.

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Behavioral Health Support

Omada’s care program supports behavioral health to address challenges such as stress, anxiety, and emotional barriers that can affect chronic disease management. Care teams incorporate behavioral health tools and coaching into treatment plans. This help members build habits that support both physical and mental well-being.

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Pros And Cons of Omada Health

Pros

  • Program activities are not time-consuming

  • Users report improvements in emotional health and mindset

  • The smart scale automatically transmits weight data

  • Connected devices share health data automatically

  • Care teams provide ongoing coaching between doctor visits

Cons

  • Treatment delays caused by program requirements

  • Users express discomfort with data sharing practices

  • Health outcomes depend on members consistently using tracking and coaching tools

Omada Health Reviews

Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

20%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Share your experience

VU
Verified User

Financial Services, 500+ employees

5.0

“Way better than I thought it'd be”

Pros

Everything about this app just clicks. It does not push you to change but helps you understand your habits better. Plus I really like how it is laid out and the lessons are full of great info. Also the way it syncs with my other health apps is quite convenient. The coach feature is also quite beneficial and having a group for support makes a big difference.

Cons

I just wish the app did not require entering three meals a day to hit the goal. Some days I only eat once or twice so it always looks like I did not complete it. So if they made that more flexible it would improve the experience a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR
Shashi R.

Small Business, 11-50 employees

4.0

“Covers everything I needed”

Pros

I am a big fan of the products from Omada Health. As they all are pretty helpful especially when it comes to managing my daily food choices and routines.

Cons

Well I think they could explain their products with more clarity. Some of the details feel weird and not fully spelled out which leaves you guessing about almost everything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified User

Financial Services, 500+ employees

3.0

“Really enjoyed using it”

Pros

The weight loss program really worked for me. It motivated me to stay on track and go after my goals. Seeing how others were doing in the same program kept me inspired and made me want to keep going.

Cons

The scale could definitely be improved. As it happened to me many times where it just would not connect to the app properly which was annoying when trying to log my weight.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

Frequently Asked Questions

Who are the typical users of Omada Health?

Omada Health benefits individuals from the health industry, including employers, health planners, consultants, and health systems and providers.

What other apps does Omada Health integrate with?

Omada Health supports integration with leading health applications such as Fitbit, Apple Health, Samsung Health, and Google Fit to enable seamless tracking and synchronization of activity and wellness data.

What level of support does Omada Health offer?

Omada Health software provides support through email, phone, FAQ’s/forums, a help center, and a request form submission.

Does Omada Health offer an API?

No, Omada Health does not offer API access.

What language does Omada Health support?

Omada Health offers language support in English, including translation services to individuals whose native language is not English.

What types of pricing plans does Omada Health offer?

Omada Health pricing is estimated to range from $30,000 to $500,000+/year, depending on the number of eligible members, selected programs, contract terms, and implementation requirements. Request a personalized Omada Health cost estimate today!

Does Omada Health have a mobile app?

Yes, Omada Health has a mobile app for iOS and Android devices.