Openemr Reviews

“8 years of satisfaction!

Pros

We wanted software that would end our need for paper charts and help us keep extensive records and we got both with this software!

Cons

We are in Canada but it meets and complies with our local laws! We own our server too which is pretty great.

“New customer

Pros

This software is open source, which gives me a lot of control to code it my way and I can easily customize it according to my requirements. I have the system stored on my servers, so whenever I face a database issue, I can easily work through it my own self. The best part is the ability to code and customize according to what you need.

Cons

There isn’t anything that I can yet say about this software, and I also believe that the more you learn and use the software, the easier it becomes for you.

“Easy to use

Pros

This system is freely available as it is an open source software. The interface of this system is quite beautiful, and anyone would love it. The system is very easy to use, but if you are new to it you can use some orientation and then you’re good to go. This system is the way to go. It is amazing.

Cons

The need to give out more videos or guides to the users so that they have a better idea of configuring the system and customizing as well.

“OpenEMR

Pros

This system is pretty great and is easy to use as well. The system being open source is big plus point for the company and it brings a lot of opportunities. If they keep on working hard like this, they can easily take hold of the entire EMR market.

Cons

They need to improve their security as it is an open source product, so I think they should invest more in cybersecurity.

“You need patience and computing skills

Pros

Biggest advantage is that its free, which is why I spent nights and weekends trying to set it up and make it work. Also it is vast and capable of doing almost anything.

Cons

It seems more focused on a standard medical model rather than alternative options. Customer support is not great unless you pay for an upgrade. I felt like I needed an IT or computer background to fully understand and make the most of it. I was using the latest version which I think is actually a downgrade from an older version my colleague has.

“OPEN EMR

Pros

THIS OPEN EMR SYSTEM IS FANTASTIC! I CAN SEE PATIENTS MEDICAL HISTORIES AT A GLANCE AND THE SOFTWARE IS VERY USER-FRIENDLY!

Cons

I DO not HAVE MUCH NEGATIVE TO SAY... THE SYSTEM DID FREEZE ONCE IN A WHILE BUT OTHER THAN THAT IT WORKED REALLY WELL!

“Great system.

Pros

This system is a keeper. Amazing system and you would definitely love it. You can easily verify the insurances through this system, which I know is something that everyone needs. Manoeuvring through the system is so easy, that you can never get lost in it. The representatives of this system are pretty good as they always come through whenever you need their help.

Cons

There are a few times that we were unable to verify the insurances, and the reason for that has yet to be identified. Sometimes the system also goes down and you cannot do anything about it. The patient demographics have some unnecessary categories, which I would suggest that they remove.

“OpenEMR

Pros

The system had some really great features that it offered, and they are as follows: Demographics, Code Diagnostics, ICD9, ICD10, Billing, Import/Export, HIPPA Compliant, ONC certification. The EMR was pretty simple to use, and it wasn’t hard to understand it. Billing patients, making notes, scheduling, uploading charts and x-rays, keeping track of conditions and prescriptions, insurance tracking etc, was the main plus points of this system. It is simple and easy to use. The system is very convenient as well.

Cons

All that I mentioned above feels like ancient history now, as things have stopped working the way it used to work. The product is open sourced so that’s a con for me. It’s calendar appointments and vitals aren’t that great either. They need to improve to get back in the game.

“A little difficult to use from a medication stand point.

Pros

There is usually someone available to discuss issues with which is great

Cons

OpenEMR is not user friendly. Also it does not flow smoothly and needs a better medication record system.

“The Good and the Bad

Pros

Software excels in medical records. The records are detailed and well organized.

Cons

Vendor is weak in account management like insurance follow-ups, posting payments and adjusting service dates. There is not much effort in reviewing or reporting outliers like underpayments or generating Receivables aging reports.

“Decent product

Pros

I like the charting and customer support. I am able to customize templates to suit my needs.

Cons

They need to improve A/R assistance, posting timeliness and claim submission speed.